Unfortunately not all Arizonans are following our Governor's advice to "mask up" I went into this store at lunch time and some good ole boys that I asked who were not wearing masks to stay 6 ft from me for social distancing - his words "SHUT THE FUCK UP" he repeated that several times - why did all your employees back up but did NOT say a word .... read more

Stopped in to pick up a couple of sandwiches for me and my sweet lady for later today. Alex (see attached pic) welcomed me and took my order. Today, my lady decided she wanted to deviated from her usual favorite, the #2 Big John, Roast Beef and opted instead to try the #3 Totally Tuna with extra tomatoes. I had my usual favorite, the #5 Vito, w/extra veggies and some mayo. Alex & Steven got right to work and in no time (Freaky Fast!) did a great job crafting our sandwiches! Thanks for the fast and friendly service, you guys rock! We'll see you all again soon. Hook'em! read more

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I order through the application every time and I love it. When I go in people are friendly and my order is done quickly.

Staff was nice, food was good and given out fast. I got the number 5 it was really good. The store was pretty clean and it had nice seating areas. Highly recommend going here if you like jimmy john's. read more

The sandwich was mehhhh. The customer service was embarrassing and horrible. The kid wrapped in atrocious tribal tattoo was rude AF. Learn to do proper math kid! I won't be coming back. I'll be getting my sandwich elsewhere. read more

Really freaking slow. I ordered thru the app and had like four other parties come in and leave while I waited. I think I waited about 20 min in total. Not so freaking fast for sandwiches that are just ok. read more

Not sure what is going on but apparently the store closed early last night. The posted hours are until 10pm. I got there a bit after 8 and the door was locked. read more

You can tell the quality of the store by the quality of its bread on the weekend. That being said, I ordered three little johns for delivery today. The little John bread was perfect. The size was great, it was stretched perfectly so each sandwich was straight and even, and the color was fantastic. It was perfectly soft. Our sandwiches were made with complete accuracy. The driver followed my instructions exactly, and no items were forgotten. 11/10! Thank you for all that you do! read more

Meh. I've experienced better is right! Haven't had Jimmy John's in about two years and now I remember why. We got lunch at work today and nothing seemed to taste right. My sandwich (#9) had a pure olive oil vinaigrette... like NO vinegar. Tried to scrap everything off that was touching it so I didn't have to taste the tablespoons of olive oil poured onto my sandwich. Another girl had 3 whole pieces of meat on her sandwich. If getting a plain sandwich, at the very least remember to add the meat to it. read more

Worst sandwich places ever! Who puts the meat last on a sandwich?!? The meat falls out of the sandwich constantly. Subway is just right across the street. read more

Jimmy John's - Sandwiches Near Me - Mesa, Arizona

Part of my large order was missing. I understand that mistakes happen, however, that caused me to have to use more gas to return to the location, in the obscene heat. I did not receive an apology, nor any coupons for future visits for my trouble. This is not good customer service. read more

Well had an order delivered, they didn't cut it in half like I requested, they forgot my chips, and a straw for my drink. As well as no napkins? So I called them, first guy picked up and then hung up on me. So I called back, spoke to a rude guy on the phone. I told him I didn't get what I paid for. Also asked for some napkins. His only response was "napkins are special order". Okay, figured that would be a curtesy. Regardless, you didn't bring my complete order. Last time I use jimmy johns. read more

Jimmy John's - Requested cut in half yet it's not. This location is ridiculous - Sandwiches Near Me - Mesa, Arizona

HIT THE SPOT!! Late night dinner for me and a couple of my daughters!! We ordered online and it was here in only 15 minutes! So much better than greasy pizza!! The 3 subs were made to perfection and hit the spot!! A young man delivered them with a smile and it was perfect for a low key Saturday night! read more

UPDATE After another bad experience with them, having to chase my driver across campus, the owner called me and handled the situation very nicely. I was not out for free food or anything he just seemed to really want to make the situation right. To me that is what matters a little more than something bad happening on a visit. Thanks Bo! read more

I normally LOVE Jimmy John's but here's my last experience...I asked Joshua if they had kids meals. No problem there. I ordered #5 add peppers, #15 no cucumbers or tomatoes, and lastly a #3 no cucumbers or tomatoes. I realized I meant to say a #4 vs. #3. So I alerted Joshua and said so it's #4, #5, &#15. He was VERY SHORT and didn't repeat the order back so my #5 had NO HOT PEPPERS, and my #4 had tomatoes. Last time we ordered hot peppers they forgot those too. Pretty disappointed!!! I hope this guy isn't there the next time. I understand the confusion but that's the time where repeating the order back should be a FIR SURE thing. read more

Got a #9 and honestly sometimes there's nothing better than a fresh sub sandwich. Jimmy Johns did not disappoint. Restaurant was following all cdc regulations in their store and sandwich was fire. Will be back again this week for the same sandwich. read more

Super friendly and freaky fast that isn't a gut bomb! For me this is a contractors lunch of choice!

Wow. Went in and the service was very rude. I was told "we can't add sprouts to your sandwich." Um? Ok? He didn't even look up to tell me. Then another sandwich was made incorrectly. I asked for peppers, oil and vinegar, and oregano. None of that. I asked for a bag for the 3 sandwiches and I was told to go over the counter and get it myself. read more

Well the food Is pretty good. Aside from that our experience was terrible. There is a young man I believe my the name of Michael. (Based by the name on the receipt). This young man was not very helpful while ordering and seemed annoyed when I had a question about the menu. My wife and I decided to dine in but were subjected to the arrogant attitude of the young man. I had to return the sandwiches to have them cut and again the young man seemed annoyed and threw the knife in the sink. Aside from this we could not help but over hear the foul language being used by the staff. Let's not forget to add that as I'm typing this review from my car the same young man could be seen "jacking off" a loaf of bread. read more

I'm not usually a fan of Jimmy John's due to the fact that Subway is right next to me. But today I decided to give them a try. I got the Jimmy John's box lunch with the regular turkey sandwich, chips, cookie, and drink. It was very delicious and I felt like if I was eating healthy. I also came with my friends who one of them decided that she doesn't want her triple chocolate chunk cookie and asked to switch the cookie. The cashier was super friendly and was ok with having the cookie switched to an oatmeal cookie. I think am starting to love Jimmy John's! Will definitely come back! read more

Just go to Jersey Mikes. The sandwiches here are just missing the flavors that Jersey Mike's has. And its dumb they charge for putting on yellow mustard. No one does that. And you have to ask for them to cut it too. Never coming back. read more

My friend lives far away and I have a birthday tradition where I order food for him online and ask the delivery driver to wish him happy birthday. I've done this 4 times and this is the first year that someone actually wished him happy birthday. I am eternally grateful for this location for being so kind. My friend also said the food is was delicious. Thank you so much for your amazing service! read more

Just called this location and I live 1.8 miles away. I asked them to deliver and they informed me that they would not deliver to my house because it was a couple hundred yards out of the map plan. They asked me to call the power and southern store. This store advised me that they could not deliver because jimmy johns has a two mile radius they can deliver to. Called this store back and they once again decided to tell me even though I was in the two mile radius they did not want to deliver to me and my only option was for pickup. I will never eat at this location. I know the owners at Firehouse Subs and they go out of the way and this location is just lazy. Not getting my money jimmy johns no matter how fast you are. Laziness is worse read more

Been going to Jimmy Johns for a while and have never had a problem until this one..people that work there have no sort of customer service skills at all. read more

Never heard of a place that won't deliver when you only live 3 miles away. Lost my business!!!

Great bread! Nice people, fast service. Very comfortable place to eat. Their low fat chips suck but everything else is awesome. I like it much better than subway.. read more

We go to this location frequently. They have great sandwiches and are always so fast with their service

First off let me start by saying I love, love, love Jimmy Johns...... This location is new but I am not sure that makes up for the mistakes. I work near this Jimmy Johns so I frequent it quite a bit. My boss sent me on this specific trip for lunch for him and myself. My usual is the number 16 Club Lulu no tomatoes (cant stand the taste of tomatoes). He text messaged me his order, Club with no onions. For those of you who are frequent Jimmy Johns goers you will know that half the menu is in fact multiple types of clubs. He has eaten at Jimmy Johns before so I assumed it was a club that had onions on it because he was specific about NO ONIONS! I gave them my order first because I knew it by heart and they began working on it while I discussed with the register man which club to get for my boss. He "thinks" the number 9 is the only one that automatically comes with onions so I went with that one. I explained my story how he didn't want onions so that has to be it. My sandwich was done before I even paid. I searched for my bosses sandwich because I went and grabbed drinks while the number 9 was being made. The guy making the sandwiches handed me two and I said no I have mine I just needed the number 9. He handed me someones number 10..... after the confusion and the proper sandwich I left with my subs. I returned to the office to find tomatoes on mine (even when you pick them off the taste is still there) and onions on his (even when you pick them off the taste and the SMELL is still there). We were both very unsatisfied with our sandwiches and now my boss will not be asking me to make the lunch run anymore. Fast is great but maybe waiting to listen what the custromer wants is better. read more

So happy they opened up here! Great taste& quick...my hungry soccer girls love this place. Only problem is the crew is rowdier than every other jimmy johns I ever patronized before so that's why I am not giving it 5 stars. read more

Upon entering the store we were yelled at by at a minim of 8 employees all standing behind the counter as if they were waiting for customers. There were not any other customers in the restaurant when we arrived at 1:04 PM. We ordered our food, spent 26.65 for two sandwiches, two waters, two cookies and 1 bag of chips. We went to sit down only to find every single table was dirty, food all over them. I asked if I could have a towel or something to wipe the table off. This young girl comes out starts cleaning the tables she cleans the one in front of us, the one in the corner then the trash can, starts to walk past when I ask if she will clean ours. She sprays it down and then wipes it off. I then ask her if it is their practice to clean the tables with "Windex" as this is what she was using. She stated this is what the manager tells them to us. I then explain to her that there isn't any disinfecting qualities in "Windex" I asked if the manager was there, she said yes he was in the back. I asked to see the manager. We had our entire lunch, sat there for 45 minutes, the manager never came out. I have ordered online from this same store in the past and have received poor service then as well, they delivered my food without all the items and then stated they couldn't refund the items they didn't deliver. This is the worst Jimmy Johns, I'll never order or eat at this location. Poor management. read more

I went in this evening with my kids. We ordered our items, and I ordered my wife's. My wife wanted the #12 unwhich style. Which basically means a sandwich wrapped in lettuce. My order was up, I gathered my sandwiches and drove home. Once home, I handed all things out. To my surprise, the messed up my order. They wrapped a #9 in lettuce and not the #12. I called and tried to fix the issue. I was told that they could make what was messed up. However, because I was less than a mile out of their deliver zone I had to pick it up. As a chef, customer service is key. Therefore, going the extra mile or in this case less, is necessary. Long story short, I had to go back and pick it up. This company is all about customer service yet they won't fix the issue and take care of the customers the way they should! read more

Our subs were very bland and the bread was actually cold and flattened. I'll stick to Firehouse Subs in the future.

Deliveries here sucks! I called three jimmy johns that are near by like within 9-15 mins drive and none of them could deliver to my house. I give jimmy johns no star if I could read more

Freaky fast my a$$. I waited over a hour for delivery last time when the store is 2 min from my house. (I'm lazy okay!!) So this time I decided to go in. They had 1 girl making sandwiches while the other 2 were doing who knows what. I eneded up waiting 20 min for 1 sandwich! Ha! read more

Called in to make a delivery order. First off, whoever answered the phone was very monotone and could tell he didn't enjoy his job at all. After placing 2 separate orders, he asked for CC info and then charged both cards without letting me know the totals for both. Then, they delivered the sandwiches and forgot 1 of the 2 pickles that were ordered. Had to call store back and wait for that. I also ordered a large drink and they did not secure lid so went to pick drink up for a sip and the lid fell off and drink landed all over my lap. So now no drink. They drink i did get to take was good until i found they had also given me a broken straw.......these guys need new management or new employees or a combo of both. Will not be ordering from this jimmy johns again. read more

Won't deliver 3 miles away. Lost business. FYI...with a small child and a baby, sometimes it's impossible to get my butt up and drive 3 miles to get a sandwich. read more

I have used this Jimmy Johns for both pick up and delivery, and I have to say that I don't know how it got such a bad reputation. Whenever I get delivery they are always fast and very friendly. As for when I went to pick up an order, they were very courteous and respectful. I have tried a number of sandwiches and enjoyed all of them. My recommendation would be to try it out for yourself. read more

I like Jimmy John's, but I LOVE this location. The staff is PHENOMENAL! Friendly, and of course they are freaky fast. The manager and his staff are energetic, friendly and took great care of me and my any-day-expectant wife. You know the food, but the team here separate this location from any other. Thank you!!! read more

I was starving.... I'm pregnant. I remember the "freaky fast delivery"..... 37 minutes later the guy shows up... Forgets my drink (which I was craving) asked me if I was sure I ordered it... Which I rudely handed him my ticket showing I paid for it. Rolls his eyes stating he would be back with my drink which I declined because I'm sure by the time he would have came back my food would have been gone... THEN tried to take all of my cash! I'm like.... Can I have my money for the drink back? The only reason I'm giving it 2 stars is because the sand which is still good. Bad rating for service. I'm also about 1.5 miles away. Terrible service. Great food. read more

Always super fast and very good! Delivery is always fast as well! The bread is little hard but still good! Also Highly recommend the unwhich. read more