I order from this Jimmy John's fairly often and have received good service. Today, there was an issue with my order. I reached out to the manager and she went above and beyond to make things right! I am very impressed by the high quality customer service and had to come on YELP and give them a shoutout! read more

Great spot customers are coming in and I can see why I got the chicken ranch with bacon. It was so delicious and then I tried their chips. It was delicious as well.. and they had this Berry drink, it tasted good too! Keep up the good work guys. And I noted that the one at the register kept greeting ones they were coming in and when customers leave he was thanking them for stopping by. Really nice good job guys. read more

I work at Kennesaw State and place orders regularly with JJ's. However, recently, my last couple of orders were really late. I am currently waiting on an order that I placed at 11:27am and it is now 12:40. The order shows out for delivery. I am unable to reach anyone with the number listed. read more

Horrible delivery service, and they truly do not care. Cancel orders if you cannot handle them.

Do not do delivery from this location. Waited over two hours Very disappointed tonight. I ordered two sandwiches for delivery, I wait exactly an hour after they said it was out for delivery because I understand things happen while delivering. Called and the delivery driver said he delivered it but I never got it. Okay no problem, they said they'd remake and send out again. Fast forward one more hour and I call again and am hung up on by a male worker, then after ringing for 5 minutes a lady picks up and says they are waiting for an uber driver to come pick it up. Whoever the male delivery driver is tonight 8/12/2025 you should look for something else. The girl on the phone was helpful and I understand it's a stressful job. Do not order delivery from this location. Driver can not find an apartment for his life read more

Great staff and service! Fast and easy ordering. This is my favorite Jimmy Johns, look forward to going back!

Great service and food quality. Good vibe overall in this place. Worth the money and time as they're efficient and have good attitudes. Nothing worse than eating out and dealing with bad vibes. Cost of living is to much to factor in the wrong places. This location has all systems on point. read more

Jimmy John's - Jimmy John's KSU - Delis Near Me - Kennesaw, Georgia

This is what they refer to as their gargantian. Some ripped up lettuce and meat thrown on a dry roll. read more

Jimmy John's - Gargantuan - Delis Near Me - Kennesaw, Georgia

I called to see how long it would take for delivery. I had an upcoming conference call and needed to eat before the call. I was told 15 mins. I placed the order and followed up 45 mins later. She was rude and very inconsiderate about the 15 minute estimate they provided. It was over an hour by the time my order was delivered. Jimmy John's you have got to do better. There hasn't been one delivery that was anything close to fast. Stand by your word or say I'm not sure. read more

This location is never freaky fast. It is freaky slow!!!! This location is poorly run. Recommend driving a little further and going to Acworth. read more

Worst Jimmy John's ever!!!!! Food was thrown together and was nasty. Couldn't even eat it. Save yourself time. Go somewhere else.

When I say I'm so disappointed of the service at this location today. the manager Brianna was very unprofessional. first, they delivered the wrong sandwich, so I called to get a new sandwich I had to call back because an hour went pass and I never got my sandwich. So, when I ask Brianna what's going on with my sandwich all she had was excuse to why my sandwich wasn't here after an hour. So, I inform her I was going to contact corporate she going say let her help me because all y'all gong do is contact her. I don't need her to contact me but y'all do need new manager at this location because she did delivery my sandwich it wasn't in bag she carried it in her hand which really not how you supposed to deliver food. I'm not sure who fixed this sandwich they did it wrong as well. I am very disappointed. read more

Ate at this location and will never eat at another sandwich shop! I come here a lot and food is always perfect neat and done insanely quick! Lady in the front was so kind and helped me the other week when it was my first time there. Def a fan of jimmy johns and their quality! read more

Bro was open at 10:20 and refuse to give me service so they can go home I get it but it's a job

This is my second bad review for this location, but it's near my office so I'm stuck with it when I'm short on time. They are busy so the hour it took to deliver I can deal with even if it's not "freaky fast," BUT when I order a veggie sandwich With xtra cucumber and xtra pickle, I should not get a sandwich with THREE pickles and ZERO cucumbers. 3 tomato's should also not be a standard amount for a veggie. There's no meat, so replace the meat with veggies! It's a bread and cheese sandwich with a touch of lettuce. Who in their right mind made this sandwich and said to themselves "yeah, that's acceptable" !? They did say they credited my account for a sandwich, but if they keep this up, I'll have to give it to someone else. Now I'm off to go pick up lunch somewhere acceptable. read more

Jimmy John's - Barren veggie sandwich - Delis Near Me - Kennesaw, Georgia

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Slow service, no effort given to make a decent sub sandwich and never answer the phone.

My favorite sub place! Had some issues at drive thru last few times but they corrected them quickly and without attitude.

Liam is probs the best and hardest worker there tbh give that man a raise! Also I really like the jalapeño ranch wrap.

I preordered my food online and then showed up 20 min later to pick up and there one one poor guy working alone on a Saturday. I say I am here to pickup and he can't even find my order and said it isn't in their system so i had to wait an extra 20 min for 1 sandwch.... read more

After waiting over 40 min I call the store to check on my order. I was told the bread was still baking. I should have canceled then but still waited. An hour and ten minutes after placing the order, it arrives a complete mess. Very light toppings, no ice or straw with my drink, no pickle that I paid for amd no Mayo packs as requested. The only thing going for them is the speed, without that close your doors read more

The review is only for this location. Yesterday I went to this particular jimmy johns for lunch and ordered tuna fish sandwich. I didn't even know this location existed because it's in a small plaza near kennesaw state university. The cashier was very friendly which was good. There were steady flow of customers here which was good. Then I got my Tina fish sandwich. The amount of tuna fish they put on the sandwich was laughable. It was spread thin and the corners didn't even had tuna fish on it. Jimmy John's is my favorite sandwich shop besides Jason's deli. I always get tuna fish sandwich at jimmy johns and Rueban at Jason's. I know my tina fish sandwich at JJ because I've been to many different places at Marietta, woodstock and Roswell. I have never experienced such a small amount of tuna fish at JJ. Even my friend from Dunwoody said there weren't enough tuna fish. I don't know if every franchise owner make their own rules to put how much ingredients go into the sandwich or what not but I wasn't happy. Also tuna fish was good but little dry since they didn't have much Mayo in it at this place so we had to ask for more Mayo packages. read more

Ordered delivery at 11:00a. Didn't receive my lunch until 12:57p. In addition, they delivered the wrong sandwich/got my order wrong. I called the store 30 minutes after not receiving my order to check on the status of it. I was put on hold with no one picking it back up to answer my inquiry. I already don't like Jimmy John's as their subs are mediocre (basic) and overpriced compared to other sandwich establishments. read more

I came in early that morning to get a sub, and this worker named Riley had a nasty attitude. She seemed to not enjoy her job I would suppose. She was very annoying. She didn't make eye contact, she didn't even want to hold up a decent conversation how any employee should with a customer. She took my order and smart talked me the whole time and got my order wrong. Maybe this is the reason that they have so many bad reviews. I would never eat here again. Thanks jimmy, but no thanks! If I could give no stars I would. And ps. I hope she's fired! read more

Eric is the one who answered the phone and did this. I called wondering where my food was and literally that's all I asked. That was enough for Eric to catch a whole attitude and say he'll void my order and cancel delivery. Well he canceled the delivery but I was still charged for the order. So basically Eric committed FRAUD out of pettiness because he didn't like me asking where my food is? On Google Eric received many complaints so how is Eric even still employed at this location? Calling my bank and reporting this fraud to the BBB and possibly the police station. I see Eric laughed at this review as if something was funny. Literally the most immature adult on earth who is very lucky we are not eye to eye. read more

After fearing for our lives on a harrowing 7 mile hike, our crew of voyagers finally made it back to our car, and drove to the nearest civilization we could find, which happened to be this charming jimmy johns nestled on Chastain road. We entered the sandwich shop drenched in sweat and ravenous, but were nonetheless warmly welcomed by the lovely staff. We ordered and before we knew it, our orders were carefully assembled and ready for us. We feasted like kings that day, caesar dressing bursting out of the chicken caesar wrap, cucumbers providing a refreshing crush in the beach club, the spices of the east coast italian igniting our taste buds, and diet cokes flowing. Nothing could've better refueled us from our adventures and lifted our spirits, and we found ourselves expanding our perspectives of what a sandwich could really be. Meat, cheese, and veggies between bread- something so simple, yet so profound and powerful. I don't know Mr. Jimmy John, but if he was standing in front of me right now I would kiss his feet and thank him for changing my life. read more

This restaurant is garbage. The owner has no class. I ordered a $70 order the cashier got it wrong. The manager got into an argument with me and threw me out of his restaurant. I will never ever order from another Jimmy John's because of this franchise owner. read more

I'll start by saying my son loves Jimmy Johns and would probably give it five stars. However, his taste buds haven't quite developed enough yet to appreciate the finer things in life. Needless to say, we come here every once in awhile because of my son. Personally, I would never come unless there was nothing else around. The rolls are okay but not as good as Subway and not nearly as good as Which Wich. Only one kind of cheese. Let me repeat that. One. Can't quite figure out how you can call yourself a sandwich place and only offer one cheese. And it's not even American! They do have good potato chips and you can get a whole dill pickle for a buck. They're good but not as good as the ones you can get from a barrel in the super markets up north. So, nothing terrible here but there are better options. read more

Ordered fron this location. Took 1 hour 20 mins to get my order not so freaky fast also I asked for extra mayo however I received none what a joke when I called to ask where my order was I was told they are very busy and only have 2 drivers. This would be an issue if JJ delivered more than a 5 mile radius or is it 5 minutes from the store either way it should not take 1 hour 20 mins to get food from a place that claims to be freaky fast. Well I won't have to worry though I won't be ordering from JJ again read more

The bread was hard and the meat was slimey. I took a few bites and just tossed it. It wasn't worth the calories or the 8 dollars. Skip this place. You won't be happy. Learn from me. read more

Went in a couple of days ago to get a few sandwiches to go. I asked that one of the sandwiches which normally had onions, for the onions not to be put on the sandwich. The girl told me there was an extra charge for changing the "required" items on the sandwich. I had never heard of that before. The general attitude of this girl was very rude. I'm sure this is a great location for the college students and late delivery and so on, but I don't think i'll go back to this location again. read more

My first time visiting Jimmy John's and i was pleasantly surprised. We were greeted by a very nice young lady who took our order quickly and efficiently. I ordered the spicy cold cut grinder. By the time we sat down our subs were ready which was amazing. My sub, even though not really spicy, was delicious with plenty of meat and cheese and great Italian bread. Very tasty and will go back to again. Great service and taste. read more

I absolutely love jimmy johns. It was my go to meal my freshman year. I can't even count or begin to imagine how much money I've spent here. This location has amazing service and it really is freak fast service. I've gone to many jimmy johns and Atlanta and nothing compares to this location. I'll probably be back sometime next week as some meal! read more

Like many Jimmy Johns customers I am a total fan of the philosophy of the 'freaky fast' sub. Especially, when it's actually freaky fast. I found out today that there is actually a way to make a sub too fast. Freakishly Fast. Like I had it in my hand 1 minute after I paid fast. I think there might be a line between freaky fast subs and instasubs. I understand that a freaky fast sub means I get my sub fast enough to think "wow, that was quick", but it becomes an issue when the sub maker barley brushes my sub with any kind of sauce/guacamole trying to win the world record of fast sub making. I would totally be willing to wait an extra minute or two for the Jimmy Johns quality of having a balance of ingredients. Other than the sub makers slowing their sandwich roll - all of the people were VERY nice, parking was easy, and the location was clean. read more

Called to discuss an order that was placed at 1pm and delivered at 205. Tuna sandwich was soaked through the paper wrap and bag. Eric proceeded to hang up on me after saying he would remake it but I was informing him that by the time that happened I would be leaving work. read more

One of my favorite JJ spots. Always good for a nice sub. Always fresh and their pretty much on point all the time.

We came in when JJ's had their Customer Appreciation Day and offered 8" subs for only $1. Upon arrival, we contemplated if it was worth waiting in the long line for our cheap lunch, but we were reassured by an employee that the line looked worse than it really was. She was right. Despite having a long line, they were VERY efficient and well staffed to handle the huge rush. The guys making the sandwiches were lightening fast! Sandwiches were handed over before the payment transactions were complete. We were in and out and NO TIME! Kudos! PS - Saw that they deliver and have no minimum requirement. read more

My hubby tried JJ's for lunch one day and swore by the Vito sandwich (basically an Italian hoagie), so he really wanted me to give it a try. I had the Club Lulu (basically a turkey bacon club with mayo, lettuce and tomato). I asked for oil and vinegar and oregano on it as well, and I'm glad I did, otherwise I'm not sure if it would have been flavorful enough. I loved the bread they use, sort of a cross between ciabatta and french. Hubs tried the Totally Tuna sandwich that night and definitely preferred the Vito. Our service was great, and the young girl behind the counter that took our order was very nice. We'll definitely eat there again, but I think I'll try something different. read more

What happened? They updated the app and it's BEYOND bad. It doesn't save my account information and it sends incorrect orders to the store. (That's right. I triple check an order, submit it, and the store receives the WRONG order.) The app worked fine until they screwed it up! How can smart people mess up something so badly and think it's good??? And... I've emailed them about the issues and heard NOTHING! I thought Jimmy Johns had good customer service, but I was wrong. Give them constructive criticism and they go silent. I guess the slogans on their walls are just platitudes. read more

I think I got one bad sandwich years ago from this location, but it's been great since then! And let me tell you, when they say "freaky fast," they absolutely mean it. Like, under 20 minutes for delivery. It's incredible. The "Vito" and the "Italian Night Club" are my favorites!! read more

My husband ordered from this location last night and the manager was so helpful over the phone and made sure he resolved our issue before letting us off the phone. This store is absolutely amazing my husband and I are regulars and I recommend this location to all of my friends and family. I'm not sure who the gm is but he runs a great store and should be absolutely proud of his management team and staff read more