I like I can depend on them to have my order ready when needed. I can place it ahead of time for pickup and it'll be waiting for me when I arrive. I placed an order and went to pick it up pocky to find out I had placed order for the wrong location! I called the location and without hesitation offered to cancel my order. I realized I could get something else accomplished in that same area where I placed my order, and asked if they could keep it cold for me until I arrived which was a 15 minute drive and they agreed. I already knew that my order was going to be sitting in the rack waiting for me when I arrived but guess what?! It was in the fridge! I was so happy and grateful they actually did what I asked and requested. This really made me feel like a valued customer. Although it was my fault for rushing and ordering so quickly without paying attention but they were accommodating for me and I really appreciated that. read more

I needed a freaky fast lunch and there is a Jimmy John's close by my place of work. I have the app on my phone so I was able to order quickly. I made my order right before leaving work on my lunch break and it was ready, sitting at the pickup area by the front door. O picked up and checked for accuracy then I was right back out. There was a line inside but the lady behind the counter still greeted me when I walked in. Seating area appeared clean and well maintained. Only a few minutes expended from ordering until I was able to dig in to my lunch. Food taste was about what you expect from a sandwich shop. It was enough to fill me up for lunch. The top selling point for any Jimmy John's is the speed and they definitely delivered. read more

Jimmy John's - Vito - Delis Near Me - Columbia, Maryland

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This place gets a 2 because the person who filled the order did a great job. The guy who took the order was OK. He wasn't friendly but he wasn't rude either. The music was horrible. I don't care if the music is what I listen to in my car, but when they play music with F-bombs, they've gone too far. Save that junk for your own car. Don't play it when customers are in the place eating. One of the workers must have eventually decided to speak up since the music changed after about 15 minutes. Still, very lame. read more

I ordered online. I ordered a # 12 Beach Club sandwich with light cheese and no tomato. This is supposed to be a turkey sandwich. There was no turkey. None. I'd like to say this was a unique occurrence but it was not. Neither I nor anyone in my family are going to this location again. Never again. I didn't even call to get it corrected. I've done that and they fixed it if i brought the sandwich back. just so annoyed and disgusted at this point. $9.53 for a slice of cheese, avocado aioli, lettuce, and mayo. Update: I called the location and was told I'd been given a credit that I should get if I enter my phone number at a location. I don't expect i'll use it. read more

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This store SUCKS. Came here 2 different times this week, 1st trip - ended up with NO sandwich because they REFUSED to take my cash. 2nd trip - got there 45 minutes before they closed and the guy had already closed up the shop and had a piss poor response when asked him if they were still open. Never coming here again. Piss off. read more

Ordered an unwhich and was told there weren't any. Inquired about the sign in front advertising them and was told: the morning shift out that out. She offered me wheat or white bread, and I explained the lack of bread was what o came in, for. Left without a Sammie and am off to find a better quick bite. read more

Jimmy John's - Jimmy John's storefront unwhich billboard - Delis Near Me - Columbia, Maryland

I want to thank Michael for the excellent service I just received today. I always love your subs. Quality Everything! read more

Five people working yet none can get an order right. They took my order with all the confidence in the world however the results didn't match. read more

Where's the meat? 2 slices of roast beef. Major disappointment. Won't be back anymore. Bread was not fresh either. Do not recommend read more

Jimmy John's - Delis Near Me - Columbia, Maryland

Walked in at 8:40 and restaurant closes at 9. Gentleman working the counter said that we could not be served because they were out of bread. There was bread sitting on the shelf to the left. Horrible customer service and we will NEVER come back. read more

Thank you, JJ's for being open late. My flight was delayed, the rental car shuttle took forever to show up, and I got slightly lost. And so by the time I got to my hotel, it was nearing 10:00. But the lights were on at Jimmy John's - "Free Smells!" - and I was able to pop in, get a quick sandwich made to order and be on my way. As usual, friendly service that's freaky fast. Well done, JJ's! read more

Jimmy John's - Jimmy John's turkey sandwich in Columbia MD - Delis Near Me - Columbia, Maryland

The food is good, always is. The restaurant is clean. It looks aesthetically pleasing. Plenty of seating. Only complaint I have is the lack of awareness by staff. I place online orders because they are convenient for me and to save some time. However, I lose some of that time when I go to pick up my food and I see my sandwich waiting, but nobody is willing to help and just give it to me. I'm not reaching over the counter to get it either. There is room for improvement there, read more

Arrived and 5 orders in front of us, with 2 behind us in line. Noticed only one worker so I asked who would make the subs and the employee says they will make them once the orders were in. What about anyone arriving after us in line? Decided understaffing at this level is unacceptable for a business. Left and went to a competitor where they had 7 workers. read more

Fantastic sandwich. Fabo sub bread!! want more meat - order the larger sandwich - but I find the std sandwiches are perfect. Jimmy Johns rocks the best chain, fast made sub sandwich - period! Jersey Mike's is a bit different and a close second but omg ssslllllllowwwww. Go Jimmy Go! yum - 6 stars read more

They have the best sandwiches ever. Love quick service, the french bread, and fresh ingredients!! Definitely our go-to when we're craving sandwiches. read more

Tried to order sandwich online for delivery from their website, came up with $5.00 delivery charge!? I live 1.3 miles away. I typically tip driver $5, so now my delivery cost is ridiculous. When I called to see if this was correct, I got passed from one person to another until I gave up. Oh well, there are other sub shops not so greedy in this area. read more

Very good sandwich bread, and I htink that is the key to Jimmy John's. Their sandwiches are a little light on the meat and vegetables. I had to ask for a little more vegetables, but overall a good sandwich. I'd say priced fairly and a pretty good value for what you get. read more

Ordered food online at noon. 40 mins later still hadn't arrived. Called store...they said they had a lunch rush and in store customers were a priority. Food came at 1:10 pm, post lunch break. Store is a mile away from our office. Poor service, and SLOOOOOOOOWWW!! read more

I used to work downtown and ordered very often from this chain with always great results. Started working in Columbia and this location used to be good too--that was up until late last year. Started noticing that my order was coming consistently wrong and they do not seem to have customer service in place to work at making it right or improving. read more

Ordered at 11:22 online. It's now 1:20 and I still don't have my sandwich. Ordered online. Called they said it was there and already made. It was delivered at 1:22. 2 hours. Horrible customer service when I called (twice). NEVER AGAIN. read more

Very fast and courteous. That's about it. Most unimpressive supposedly Italian sub I've ever eaten. Way overpriced. The only taste is the mustard and mayo I had to ask for AFTER they gave me my sandwich. How do these folks stay in business? Both Subway and Quiznos are just in a different league than these folks. So disappointed. My first and last visit. read more

Jimmy john is my favorite sandwich shop, my 4 year old enjoys there subs. If you haven't had a turkey tom then you should definitely try it very tasty with fresh brrad always. The moment you walk in they immediately take your order and within 2-4mins your order is complete and your ready to go. I have yet to have a baf experience at Jimmy Johns. The only thing I would say is they are a little pricey, but to me its worth it and I'll continue to eat there because like I said its always fresh and delicious. And they also have the nice ice chips for ice lovers lol. read more

Ordered my sub online and literally had it at my door 15 minutes later! Great device and of course great sub.

Ordered lunch for 3 people over the phone for delivery to my house, which is exactly 1 mile away from the JJ according to Google maps. The JJ employee on the other end of the call was rude and indifferent. It took almost 2 hours for the order to be delivered. On top of that, the drink cups were packed with ice, meaning that the amount of soda contained in the medium sized cups was probably 3-4 ounces - a complete rip off. read more

The cashier won't even look at me, and is yelling into the back constantly, and he gets my order very wrong. I ask for no tomatoes, and add pickles and he does the opposite. We sit down to wait and the next 3 people after us get served until I go up and ask and then get my sandwich a minute later, wrong. read more

Well, it's almost like subway. Not bad at all. Nothing special at all. The people are friendly and nice.

This Jimmy John's is only 1 mile from the hotel we were staying at and they wouldn't deliver here. Weak customer service!!!

Decided to have lunch today at Jimmy's. It's been a year since my last visit. I decided to try a different sandwich but sometime it's better to stick with what I like. The sandwich was blah! My lunch was disappointing. My club lulu was extremely salty. Even after I took off the bacon, my sandwich was mostly bread and lettuce. I appreciate the julienne lettuce and the bread is perfect for a sandwich. My question is, where's the meat? A thin slice of turkey is wrong. That pickle hit the spot so at least I enjoyed something. I might give them another chance but I will stay away from the bacon. The dining area was clean and the staff was friendly. Nice experience but the sandwich was a let down. read more

I order food from the Jimmy John's in Columbia at least three times a week. Most of my orders are done online and delivered. Their fast accurate and everything has been good thus far. The gargantuan is a beast. read more

Great sandwiches when you want a fast bite to eat - I always get the double meat. Service is fast, restaurant is very clean, plenty of parking and convenient location from Ellicott City. Easy on/off from Rt. 100. read more

This is the second time jj's has screwed up. The first time the delivery driver somehow spilled my large drink and thought she could replace it with a 12 oz coke and I wouldn't notice. I eventually ended up somehow paying for both sodas, even though the girl took her "replacement" back. Then today, I'm told my vinaigrette can't come on the side. Why not? To top it off I got the wrong chips. My delivery driver also didn't have change for a $20! Management seems to be lacking.. Get it together read more

If you order the wheat bread they charge extra and the bread is on the verge of stale with dry hard crust. Very disappointing. This is not the first time for this location that this has happened and may be my last visit there. read more

I do not recommend spending any money or purchasing any food from this store. The two managers I spoke to were very sarcastic and unprofessional. The service was horrible. When I compare this store to the other Jimmy John's it's like night and day. You are better off going to another location. read more

This is the first time going to Jimmy John's. The food was good, but would prefer a variety.

The sandwiches are always fresh and delicious. Staff is friendy and QUICK! Highly Recommend.

I usually get my jimmy john's fix in DC close to my job and their food and service is excellent. I was in the mood for a sandwich here closer to home so decided to go to the one next to La Fiesta. Well, service was quick and unimpressive. When they finished my order, they just the whole thing up on the counter. I asked for a bag and she just pointed to the pile of them laying on the counter. I was a bit disappointed that they couldn't even put it in a bag for me since I'd order 3 sandwiches, two pickles and three cookies, but oh well. So I got home and bit into my sandwich....ugh!! Something was just not right about it. I dissected my sandwich and it was old lettuce AND old tomato! It just ruined the taste of a sandwich that from other stores had been soooo good! I removed the, what I think may have been spoiled veggies and tried to enjoy the sandwich but just couldn't. With the weird customer service and bad tasting sandwich, can't say I will be going back. Maybe if they slowed down a bit and spent a little more time caring for the customer rather than trying to get the product and the customer out the door, the reviews on this location would be a bit better. I won't be going back to this location. read more