The sub itself was good, and the restaurant was clean, but this Jimmy Johns lacked its signature motto of "Freaky Fast". The staff lacked urgency, and it seemed as if they weren't interested in getting everybody serviced in a timely matter. read more

Jimmy John's - Menu - Sandwiches Near Me - Avondale, Arizona

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The worst $90.00 I've ever spent on subs. I was better off ordering subway. They put 2 slices of cold cuts, half slice of cheese the thinnest slice of tomato and 3 pieces of shedded lettuce for A party tray. This jimmy jokes ruined it for me. Never EVER again. read more

Okay just had my daughter come home and why is she telling me after winning two gift cards, normal regular gifts cards mind you, and she is one told only one item per gift card? Then is told only menu items 1-6 are available to purchase with the gift cards...what? Ive never heard of that. Then when asked for a pickle like I usually do from jimmy johns I open the bag at home to see a 4oz cup with pickle slices. Not only did 2 sandwiches take over 20 minutes of waiting around for but the service was horrible and the food sucks i used to love jimmy johns but this is the 3rd time having something like this happen from this location. read more

Found a dead gnat in the bread after I had started eating... disgusting. Might want to check the quality of food you serve customers. read more

Jimmy John's - A gnat in the bread - Sandwiches Near Me - Avondale, Arizona

i go multiple times a week, always friendly and the sandwich is perfect every time. i've never had to wait too long, when it's lunch it can be a minute but nothing too crazy read more

Food is good but absolutely the slowest service ever. Be ready to wait. Poor management I'd expect.

The employees here are good but whoever owns the place is doing really badly. They understaff the place. Last time I was here, they were so understaffed I felt terrible for the people working. Everyone's food took way longer than it should. read more

I don't know how you manage to mess the bread up this bad, but deciding to use it for an order anyways is mind blowing. read more

Jimmy John's - a person eating a hot dog - Sandwiches Near Me - Avondale, Arizona

Went in today Mason was the server cashier and maker if my #9 Italian sandwich. Now being a one man band he did an awesome job great attitude ! Like to think him personally as I did while my visit thanks for being friendly and continue doing a great job thanks Mason!!! read more

Look at the reviews... They don't lie. The vast majority of the small amounts of positive reviews are from like a decade ago, anything current is one or two stars. Not great quality, crappy customer service. read more

If I had the option to give these ppl one star 0 stars I would... literally only got 1 star because I have to. First of all me and my children went there yesterday and we all have poisoning mind you we ONLY ATE that yesterday. I had to call off work my kids didn't go to school. We been shitting throwing up sweating and having stomach pains SINCE WE ATE THIS BULLSHIT YESTERDAY. Save your money. My stomach still fucking hurt 24 hours later read more

What the heck happened to you guys?? Got my order wrong, barely any ingredients in the sandwich and the bread does NOT taste the same. I was just here 2 months ago and it wasn't like this. Completely fell off... smh read more

I ordered a beach club, got home and realized that there is no turkey meat on my sandwich, just cheese and veggies. It still taste good but how did you forget the meat? I called in and the woman on the phone remedied the situation by giving me a credit for a free sub but just make sure to check your food before leaving if y'all eat here. read more

I visit the one on McDowell. I was very upset because I told them I was allergic to tomatoes and I only wanted oil.no vinegar. Well the person making my sandwich made several ahead of me with tomatoes.i guess maybe 5/6 she also opened meat .longvatory she never changed her gloves. After doing several things.i watched her .after my sandwich was made.i told the associate it was made wrong and I was not going to eatbit because of my alletgy.nothing was done.i will never go back.they could kill someone by not doing there job properly. Tried calling no one would answer the phone. read more

Jimmy john'$ Clean fast and friendly service! Food was just okay.. However in a hurry it hot the spot! A read more

Jimmy John's - Jj'$ - Sandwiches Near Me - Avondale, Arizona

I've ordered at many different locations but this one tops them all! I only had one mess up and Seth (the general manager) was so quick to fix the issue! He was at my door with the right order in just minutes. Super happy with this jimmy johns! read more

This place has gone downhill the last few years. No customer service, no greetings, no thank you's and they seem to open when they want. Poorly managed restaurant. This place could be a golf mine if they had the correct management in there. How can you be closed during football season? That is prime time for sandwiches. Doesn't make sense. I will never go back and I'm sure this place will close if it hasn't already. read more

Not a good way to run a business when everyone that had already ordered online still have to wait for at least 45 min. And some that dud not order online had wait for almost an hour to just have your order taken! This is the slowest Jimmy John's I have ever been in. People are leaving the premises. read more

I like Jimmy John's but unfortunately my experience at this location was bad. I came in with my niece and nephew and in trying to figure out what they wanted I completely forgot to order all the freebies on mine. Customer service was inattentive. The girl at the counter was so unaware of what she was doing or didn't know what she was doing, didn't ask me what bread or freebies I wanted. As I was unwrapping the sandwich I realized that I didn't order any freebies and it was on the wrong bread so I decided to go ask for at least pickles since I didn't want to bother and was greeted not too friendly. The girls was off in lala land because she really didn't know what was going on. I can definitely say I will not be coming to this location. read more

Waiting over 1 hour for sandwich and finally fat guy coming and make me to get out of my truck to his car for my order, because he was lazy to move his ass read more

Placed a delivery order and after waiting an hour for it I called the store and informed me that they don't do delivery on Saturdays. Avoid this location. read more

My last order was done through the app. They gave us a bag when we arrived at the store and we went home. I work at 1 pm so shortly after coming home I started work. I then opened the bag I was handed and noticed my pickle that I had paid for as an extra was missing. I called the store and the customer service rep did not seem concerned at all that part of my order was missing. He then seemed annoyed and asked what I wanted to do about my missing food. I told him I wanted what I paid for at the very least. He then said he would record my information and the next time I was in the store I would be given my missing food. So I went in today and inquired about my missing food from the last order. I was told they have no record of anything, so I left this store again without my food. For an organization as big as this to stiff customers out of food that was rightfully paid for is an embarrassment, a shame, and reflects poorly on Jimmy Johns when their representatives brush me off over something as simple to them as missing food. It means a lot to me because I'm the one working and choosing to spend my hard-earned dollars at Jimmy Johns. read more

Went in when it was dead af! Somehow was sitting there for 20 minutes... Not to be told anything then by the time my food is miraculously ready they don't even have all my stuff in there trynna send me out...And when I bring it up the girls then still say nothing awkwardly standing there!! hand me my shit still no exchange of words. Literally I told them have a good night like imma pray for y'all clearly something up. Catch me at subway sis read more

My review shall be like their service: Fast. Good sandwiches done by the time I pay the cheap bill. Hits the spot every time. read more

Friendly, fast service everytime I come in to eat. All of the subs are the freshest quality. read more

Jimmy John's - Sandwiches Near Me - Avondale, Arizona

Usually have great service with this location, however today I didn't get tomatoes on my sandwich. I decide to call the store and let them know my problem and that I'm about half way done eating. I talk to a manager and he just tells me "well I didn't make your sandwich but they said they put tomatoes on it," -not taking any kind of responsibility. Then he places me on hold for 4+ minutes. He advised me he'll have a fresh order made, and this time I ask that they do send the mayo and mustard packets (which Daniel says is not on the receipt) and actually call me before they are at the address given, like I requested. Daniel, seems almost argumentative at this point, rudely tells me they'll call me before delivery and to not eat anymore of the messed up food. When I called all I wanted was for them to know that the food I paid for was not made correctly, but after that horrible phone call, I did request a new meal. ****update: the driver did not call ahead to let me know he was on his way-I was on break and had to walk from work so if he was left waiting that's his problem I tried to prevent Same driver as before, whom I tipped $5 because he waited on me the first time, handed me my correct order and did not say a word even to say your welcome. I'll stick to the Dysart location, even though it is the same owners, I hope management is better over there. read more

Jimmy John's - Sandwiches Near Me - Avondale, Arizona

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Not freaky fast at all. I placed my order at 6:02 didn't receive it until 6:49; although the website said it was delivered at 6:34. I called them at 6:36 and they told me my order is on the way. Been so long since I've order jimmy johns and now i remember why. read more

Let me start by saying, I like to pick out my stuff for my sandwich, rather than have it 'pre-selected' on the board. The price for a sandwich is not competitive with their competitor and the choices are quite limited. The service was ok since we were the only ones in the place. They were out of or not serving sprouts. Two of our sandwiches came with sprouts so we asked what they'll substitute, answer, "nothing". We were disappointed with the price and the lack of choices. read more

Normally their music is so loud and my husband can't come in because of his tinnitus. But the last 3 times we came, he was able come in and we ate in because the music was a nice talking level. On to the food. It's always perfect. I always get my sandwich cut into thirds and it's not a problems for them. Their day old bread to take home is delicious. Every sandwich is made fast and correctly. The staff is friendly. You can order their pickles (and they are the best I have ever had) whole quartered in the bucket or. Buy the bucket once and just get the quarter picked in the future to refill the bucket it's cheaper that way. read more

Delivery took an hour and a half and when the sandwich came it was absolutely disgusting, I wouldn't feed it to my dog. Needles to say I threw it in the garbage. I'll probably never eat Jimmy John's again based on this experience. read more

If I could give 0 stars I would. Ordered a sandwich before my lunch hour started so I could enjoy an hour break and guess what... still no lunch even after the hour has passed. I guess their fast delivery is on a snail because my ass can walk faster than their delivery. I called and spoke to the so called manager Andrew and the only solution of his was to cancel the order. Gee thanks... no food. No lunch. Yet they sure can charge your card for it. This is not the first time for this to happen as one of my co workers also had this issue a couple of weeks ago. Really, the sandwiches are not that good, it's getting to expensive to order stale nasty bread with little meat sandwich and slower than a snail delivery. Thier corporate customer service line will be getting a call, but I really doubt they care because the manger obviously doesn't. read more

Not much to say here, but the cashier was kind of dopey, not knowing the menu and the freebies you can add. Otherwise, just played it safe with a veggie sandwich and a few adds. The bread is usually the highlight at this chain. read more

This place Is horrible. I tried to order a "roast beef" slim with mayo. I was told the slims do not get any "freebies" such as mayo. I could get mayo packets but......... they would not put any "freebies" on my sandwich. Really we are talking a knife full of mayo. Cheap cheap cheap. Eat Fresh. GO SUBWAY. You rule supreme. No mayo, REALLY! read more

Ordered a 11and a 4 on the phone. When we called they even said hi is this mike. They said it would be $18.23 We're at work and busy but I look up and said is the good here. My manager said no lets call. We called and they said we never placed an order. Asked for a manager she got on the phone looked up our order said we never end ordered anything. We said we ordered a 11 and 4 plus the price is $18.23 if we did not place an order how would we know this. ? The first thing we asked was can you lo at your caller ID. She said we do not have any. Then how did you know or ask if this was mike? So we placed another order. They never said sorry This is why there getting the one star. We are loyal customers and in out center we have another name brand I guess we should just walk there for now on. This Jimmy Johns is not par to the others we go to. Time to look for a new place for lunch. read more

Jimmy John's - Here the proof on the order that took two hours - Sandwiches Near Me - Avondale, Arizona

For the most part, their sandwiches are delicious, as long as their staff is paying attention! Earlier this week, my fiancé and I picked up sandwiches to go, only to find out once we got to work that his was made incorrectly. We called and asked if they would be willing to deliver the correct sandwich to our business which was located less than a mile away, (if we didn't have to be at work we would have just taken it back) however they told us policy wouldn't allow them to do that and we would have to come to their location with receipt to make sure they actually made it. That's understandable, inconvenient, but I understand business's have regulations.. We decided to let it go. We tried it again tonight, thinking our previous experience was a fluke. And once again, took our food to work, and my sandwich was completely incorrect. This time we brought it back. IF I ever want to eat from here again, I'll make a point to open up the sandwich and check before I leave the store since the employees do not pay attention to customized orders. read more

Mmmm mmmm good sandwiches. Hubs introduced me & just like him I love the hot peppers. The RB was good the Italian Night Club is the best. I haven't ventured past the Italian Night Club since I tried it. The bread is fresh & delicious & if you like pickles & I do order one! If you do you'll thank me for telling you to. They are the whole, fresh & the perfect crispy tangy alternative to the chip. Shout out to the hubs for taking me to the best sandwiches on the West Side. Blows that Subway away down the street 91st Ave & Lower Buckeye that runs out of oh every freaking thing all of the time. Hate that place! My only wish is that they delivered all the way to my house. 1 hint I do offer is bring a partner in crime & share. These 8 in. subs are NOT high on fluff aka lettuce & vegi's so you get full quick. read more

We've been several times, it started out great I love the vegetarian sub, much better then Subway! In the last couple of visits quality and service have both gone to nothing. I'm really sick of annoying restaurants skimping on veggies when you order a vegetarian something. I'm guessing they don't skimp on ham if you order a ham sandwich! Not sure we'll be back. read more

I like jimmy johns, just not this location! After going to many different locations and only ever ordering the beach club (no tomato) I have never had a single complaint about the sandwich. I'm not one to slyly ask for extra guacamole and this visit was no different. After ordering and biting into my sandwich I see 2 tiny spots of guacamole between my cheese slices. WAY less than I'm used to. Normally its squeezing out of my sandwich and it's a delicious mess. So I went back to ask for a bit more and the rude sandwich maker behind the counter took my sandwich and flat out said, No, we only use so and so amount on every sandwich. I told him I'd never had such a small amount before but he refused to give me even a dab. So I said ok and walked back to my seat. As I am walking back I hear him continuing to inaudibly speak to me and end with.... "nothing comes free in this world". I was deeply offended by this very rude comment in front of the whole jimmy johns making me look as if I was trying to pull one over on him or something. I will not come to this location again because of that ONE person who was acting as the sandwich nazi. No guacamole for you! Well, no business for you! Now you may have to work a bit harder at your customer service skills, as you know, nothing comes free in this world. read more

This what their unwhich looks like. Ridiculous that we paid $20 for this. Staff was rude to my elderly dad. He's a veteran and has some issues and they just kept making faces and whispering to each other. I've been to Jimmy johns all over the valley this is by far the worst location and worst sandwich I've ever gotten. I would've been happier with subway! One slice of meat and less than a teaspoon of avocado spread. The counter where they set the sandwiches was all full of grease and lettuce. As if wiping the counters off takes so much time and effort. read more

I really appreciate the new staff. They're very nice, patient, customer friendly and quick! I get their chicken caesar wrap and am very particular on my order (on flour Tortilla, light croutons, dressing on side, no mayo). I never had any of the staff give me an upset look because of my order so I appreciate the commitment the new staff is doing. GREAT JOB read more