Recently, a female employee in her 20s working there has been repeatedly making fun of Asian…read morecustomers. Whenever Asian people place an order, she pretends to suppress a laugh at their accents or turns around and covers her mouth to laugh. It is immature and racist behavior. The owner really needs to be aware that they have an employee acting like this. I've lived in Acton for over 20 years, and my family and neighbors love this place so much that we visit at least 2 to 3 times a week. However, I've never experienced anything so uncomfortable in Acton until now--especially since this isn't just a one-time thing, but happens every single time we go.

45 minute wait on Mondays just spend the extra $6 and go to Wendy's, last Monday I ordered a…read moreburrito online, showed up about 10 minutes after they said my order would be ready because i know sometimes they take awhile, waited in the burrito shop for a half hour for the order to be ready until I figured I'd just go up and ask for a refund, the burrito lady said they were already making the burrito so they couldn't refund me, so I wait about another 10 minutes for the and a manager comes out and asks what the name was on the order and says he'll get it started right away.. I asked him for a refund and after about 32 hours it came in and I got my money back but lost an hour in my one day off

Service is always consistent. They did forget to put chicken nuggets and call when my order was…read moreready. Food is consistent for being fast food.

I live in the apartments behind this restaurant. They have a storage or refrigerated truck in the…read moreparking lot. It runs on fuel and the exhaust blows into our building. Stinks up my apartment. Noisy too.

The best steak subs in MA. Period…read more I remember when they were in Maynard. You could not get a sandwich like this anywhere. The people are welcoming and engaging and the food is just incredible.

Garbage don't order from this one. Sloppy and just plain nasty . I can't believe they would…read moreactually put that sandwich in a bag and think it's ok

What's going on over here ? They fixed up the building and the food got worse ? Today I was…read moredisappointed ( again, third time) in the temperature, juicyness and overall quality of my burger. IT USED TO BE BETTER ! I can accept a bit of delay or disorganization if the food is delicious once it arrives.

I went through the drive-through and placed a simple order: a junior bacon cheeseburger, four-piece…read morenuggets, a plain hamburger, and fries. After paying, I was asked to pull over and wait in the parking lot while they cooked my food. I ended up sitting there for almost 15 minutes, and during that time, three cars that ordered after me got their food before I did. When my order was finally brought out, the fries were already cold, and the plain hamburger was missing. I had to go inside to ask about it, and only then did they realize they hadn't made it. They started cooking it while the rest of my food continued sitting in my car getting colder. After such a long wait, I was left with cold fries, cold food, and a frustrating experience overall. No thanks.

Great unpretentious vibe, solid takes on American cuisine, and reasonable drink prices to boot.read more

My friend and I stopped by for dinner after she traveled hours to get here to visit. It wasn't…read moreworth the stop. We shared some street corn and the chips were over cooked and greasy. I had a Cesar salad that had chunks of the ends of the lettuce - annoying. And whatever seasoning that was on the chicken didn't go with the vibe of the salad and was dry as a bone. My friend ordered seared scallops which came thrown on top of a cartoon like pile of fries. She didn't have time to complain because the waitress was out to ask us how it was before we had a bite (the runner brought the food). When she finally came back to ask if we needed boxes - my friend explained the issues with the inedible scallops. The waitress said the owner was there and would come talk to us. The owner didn't come out, a manager never came, and the waitress dropped the bill off and walked away. She came back with the machine to run cards - no apology, no please come back another time ... nothing. I am from Maynard and was embarrassed that this is what happened.

Wow! We loved rapscallion tonight -- I had been before but went for a date night with my boyfriend…read more We dined outside around 7pm -- we were able to get a table within 5 minutes. Our server was incredibly kind, attentive, and quick! They have a good selection of drinks from alcoholic drinks to mocktails to sodas. The best? The food of course! Everything was amazing. We were happy with all 3. We both devoured the chicken al limone, seriously so good. A delicious lemon sauce with capers and sun dried tomatoes. Yum! The Caesar salad was great. Price is worth it for a scratch kitchen! Highly recommend trying

We got take out from here on a Wednesday night near closing time. The outdoor patio was super cute…read morewith lots of ambiance. Unfortunately, we arrived too late to enjoy it. We got the veggie risotto and the summer grain bowl. We did not get to try any drinks. I wish the risotto was better and it was actually risotto. It was more like cheesy rice with a few starchy vegetables in it. The summer grain bowl was heavy on the arugula and quinoa, and somewhat stingy on the additives (grapes, strawberries and almonds). The staff had a hard time figuring how to take my payment, though were very nice and apologetic about it. No napkins or eating utensils were included in our take out bag. Perhaps if we came in the late afternoon, we would have had a better experience. I really wanted to like them. We would be open to another opportunity to try it.

I did the build your own bowl and chose to get two proteins for my meal. I selected two scoops of…read morethe tuna not spicy ahi tuna because save the sauces for the end. It's the only way I can ensure the tuna looks fresh! And it was fresh from the looks of it so I was excited. I asked the server for a half rice and half lettuce bowl. She swiftly ignored me and then ignored me again after my second request. So two stars off for that service alone because she didn't even say whether the establish could do half and half at all etc. The server was on the younger side and seemed preoccupied, bored and unimpressed with my order. Her portions were not at all generous but they were not stingy either. So that at least was appreciated. She did however tap her feet when I asked for multiple toppings and two sauces. The bowl itself tasted delicious! I just wish I had a better experience. It felt like I was a nuisance to be there and for that experience alone, I will not return. The bowl was cheap either - cost upwards of $15-16!

Great raw tuna and salmon, great portions, good pricing, nice staff. I go here a lot for lunch and…read morerecommend it to anyone who likes raw fish.

Had a solid bacon cheeseburger and fries here. Beef was good quality. The staff at the register was…read morepatient with my family and I ordering as it was our first time to this franchise. Would recommend for a quick bite to eat.

After being stuck in traffic and seeing a sign for this place we decided to give it a try…read more The staff was patient and friendly as we looked over the menu. They have several different burgers including vegetarian and lettuce bun options. The atmosphere is typical chain but this has a fun twist in signage. Love the industrial look of the wooden tables and chrome chairs. Our burgers were juicy and delicious! Fries were plentiful and crisp! The only complaint was that our daughters burger was a little well done. She ate it but with some argument. Other than that it was an uneventful quick dinner stop in our way to NH.

Just Ok. Not open long so I will give them a pass on the slow service…read more At least a half dozen employees behind the counter and food took longer than it should have. We got a bowl. (Tiny) And the big chicken kahuna? The kahuna had a good taste, but a regular for just under $10.00 seemed small. It did taste good but again nothing to make me want to go back. $20.00 for two small portions, no sides, no drinks. You can get better at a local sub shop or deli and you will be keeping your money local. Give it try and judge for yourself.

The bread was fresh and sub was great. The #13 Italian mikes way was very good. A bit pricey for a…read moresmall but better than market basket next door. I am now a fan

Amazing place to relax with friends, family and children…read more Ice cream and food service were good. People are friendly and cordial!

Today I went to Kimball Farm for a lobster roll, and it did not disappoint! The roll was stuffed…read moreand there was minimal dressing on it, just the way I like it. I've been there plenty of times over the years, usually for ice cream, and that has never disappointed either. Kimball Farm is one of those places I'm always glad to come back to.