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Jim Glover Chevrolet

2.0 (54 reviews)
Closed 7:00 am - 8:00 pm
Updated 1 month ago

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7 years ago

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3 years ago

Definitely horrible at communication! They DEFINITELY ghost you! You lost out on selling me a car! Won't try going through them again.

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6 years ago

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7 years ago

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7 years ago

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7 years ago

I buy a suv because I like the cheverlot vehicles since childhood cheverlot is good company his vehicles are powerful and high speed

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4 years ago

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8 years ago

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8 years ago

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9 years ago

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Review Highlights - Jim Glover Chevrolet

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Robertson Tire

Robertson Tire

(41 reviews)

Brookside

Excellent service! Fast and friendly! Highly recommend Robertson!! Turns out I'd picked up a nail…read morebut they were able to fix it and I got there after 5 and they got me right in!!! Super customer oriented!!

I always go here for my car services... like I have for about 18 years, so I hesitate a little bit…read moreto give the review with these low stars, but this visit had a few things going on. The gentleman that was behind the counter was not very kind- not saying he was terribly mean, but he just wasn't into being there, it seemed. I asked for an oil change and for all my fluids to be checked (pretty standard). I had brought in a box of tire sensors and asked if they could put them in since all but one of my existing sensors were dead. He kind of popped off a little bit of a snappy comment and roughly pulled them toward him. He asked if I was staying or going while they service my car - I asked how long it would be and he said about two hours. I was there a little more than three. I understand. They were busy, but I got up when it was just a little more than two hours to check on it. I guess I feel like they could do an update with the peeps that are still in the shop. There were at least four men sitting at the counter that day. It seems like the job got done- oil changed, fluids replenished and sensors in. The other thing I am not a fan of- he never stated there would be a charge for the placement of the sensors and it ended up being $70. A full bill that would normally be about that price ($70 ish) was $180 because of fees and other line items. That feels pretty steep and I will definitely be watching YouTube next time. Part of my appeal to return to Robertson's is they help out with such things as I am sure they installed a set of sensors for me before at no charge or at least not anymore than $20.

Riverside Ford - MANAGEMENT policy apparently approves of employees to stare at phones while customers wait. Not this kids fault if Management doesn't care.

Riverside Ford

(27 reviews)

Garden City

I scheduled an oil change and, since my vehicle was already going to be in, also requested that two…read morerecall issues be addressed. I was informed the vehicle would be ready the same day, so a loaner was not offered. I dropped the car off at 8:00 AM and arranged transportation for pickup later that afternoon. After receiving no communication, I contacted the service department to check the status and was then told the vehicle would not be ready until the following day. When I asked for clarification, I was told--rather dismissively--that they had 48 hours to complete the repairs, and the interaction felt as though my concern was an inconvenience. I had to arrange transportation again the next day. Upon pickup, I discovered that while the recall repairs were completed, the oil change had not been done. When I asked about this, I was told it had not been documented. Overall, this experience was very disappointing. The lack of communication, incomplete service, and poor customer interaction did not reflect the level of care I expected. We had also inquired about a trade-in value, as we were interested in another vehicle on the lot, but based on this experience, we will be taking our business elsewhere. Service after the sale is just as important as the experience during the purchase, and unfortunately, this did not meet expectations.

1 - The most understaffed (technicians & mechanics) dealership I've ever been to. One month plus to…read morerun diagnostics on a brand new transmission. Dealership policy is the car has to stay at the dealership until they "get to it". 2 - Had not run the paperwork for the warranty work prior to the time I was told to arrive to pick up my truck so they asked I "just go ahead and pay for it." What? 3 - After much back and forth I think they got tired of me and allowed me to take my car. 4 - The front line employees are NOT the problem. Service MANAGEMENT is the problem. EVERY customer in the service department this morning was pissed or frustrated. I just don't get it.

Jim Glover Chevrolet - car_dealers - Updated May 2026

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