I have a 2023 Honda Odyssey. After my quarter glass was replaced, the technician who did the work…read moreforgot to plug in the antenna connection that runs through the quarter glass. Because of that, my radio reception was not working properly. I took my vehicle to South Pointe expecting a proper diagnosis. Instead, I was told that the quarter glass itself was "bad" and was quoted $1,100 to replace it. When I got home, I decided to inspect it myself and immediately found that the antenna connection was simply unplugged. Once it was plugged back in, the radio worked perfectly. There was nothing wrong with the glass at all. Be very cautious when dealing with this dealership.

So, request Mr. Wyatt Linfoot when you need your car serviced. He is very polite and professional…read more He treated me well as if I was the only customer he had. He was very accommodating as I used my own parts purchased from a local auto parts warehouse. All turned out well and the shuttle service is very convenient. Thanks Mr. Wyatt Linfoot.

Let me start by saying that I do not like writing negative reviews, however the consumer should be…read morewarned before purchasing from this dealer. I bought a brand new 2026 Chevy Trax from South Pointe in November of 2025. I have had to put it in the service department now three times due to the engine light coming on - twice for engine/transmission issues and once for emissions. The car is still under 8,500 miles, by the way. My last visit I was told that the engine was losing oil but they could not find the source of the leak. They put more oil in it and sent me on my way, this after sitting in the waiting area for 2 1/2 hours. After speaking with them I was told there was nothing that could be done and that I should check the oil every few weeks because they cannot trace the source of the leak. This is unacceptable on a brand new vehicle that I paid sticker price for. I also left several voicemails for the General Manager which were not returned and had to finally track him down at the dealership to express my concerns, none of which were meaningfully addressed. Nothing has been and nothing is going to be done by this dealership to make this "lemon" that they sold me right. Use caution before buying here because I can tell you they do not care about you after the sale.

Do not trust anything they tell you on repairs! Boarder line Fraud!…read moreI was told transmission needed rebuilt. 7800.00 I took it to a transmission co. they said it was working as it should and it only needed fluid changed. 462.00 Last time they quoted work for over 3200.00 but gave me a deal... under2800.00 after telling them it was too much. So over priced and shady practices. I'm done!

Always very helpful. I have bought 2 vehicles from them and they always treat me right. They also…read moremake it easy at the service department​. Communication is great.

Service. Be honest about your time frame to repair a vehicle. Almost 48 hours waiting for my Ford…read moreto be diagnosed. Picked up my car and Firestone got it fixed.

We own several huyndai cars and this was a Great car buying experience. Our first purchase from…read moreTulsa Hyundai. Kenneth B (sales) was knowledgeable and showed us how to use all the extras of our new car. Did not feel pressured. F&I mike, straight forward with financing and we did not feel uncomfortable or pressured. Delivered with what was promised, and we are very satisfied with our purchase experience. As with any purchase a consumer should always be self informed and do their own research also.

I am extremely disappointed in my experience with Tulsa Hyundai…read more My son was in a serious accident when he was younger that left him with major head trauma. As a result, he was awarded damages that were placed into a court-ordered trust. We cannot simply withdraw money from that trust whenever we want. Every request must be formally submitted to and approved by a judge, with documentation. We have only requested funds three times: once for accident-related medical bills, once for orthodontic braces, and most recently for college expenses and a vehicle. The judge approved funds for my son to purchase a car, and we were working within a strict cash budget. While waiting for the funds, we found a 2025 Hyundai Elantra SE listed on Tulsa Hyundai's website at a "Tulsa Hyundai price" of approximately $16,000, which was just below our approved budget. You can see it here until they remove it: https://www.tulsahyundai.com/new-Tulsa-2025-Hyundai-Elantra-SE-KMHLL4DG2SU092707 . On May 13, we went to Tulsa Hyundai and were greeted by salesman Jackson. He asked what we were looking for, and we showed him the exact Elantra from their website. I explained that it was within our budget. At no point did Jackson tell us that the advertised price only applied if we financed the vehicle. Instead, Jackson first brought us a 2019 Sonata. We looked at it, then asked again about the Elantra we had come to see. He got the keys, we test drove it, and we told him that was the vehicle we wanted. After we returned to the office and waited, Jackson came back and told us that the advertised price was only if we financed. I again explained that we were paying cash. He went to his manager, Sami, and they came back stating the price would instead be approximately $21,200. In my opinion, this is a classic bait-and-switch. Tulsa Hyundai advertised a vehicle at a price that brought us into the dealership, allowed us to test drive it, waited until after we said we wanted it, and only then disclosed that the actual cash price was thousands of dollars higher. This was not just a minor inconvenience. This involved court-approved trust funds for a young man who suffered life-altering injuries and was trying to purchase a reliable car for college. We were honest from the beginning that we were paying cash and had a strict budget. Tulsa Hyundai should have been honest from the beginning about the actual price. I would strongly caution anyone considering Tulsa Hyundai to carefully document everything, screenshot online listings, verify the VIN, and demand the full out-the-door cash price before wasting your time. Based on our experience, I do not believe their advertised pricing can be trusted.

Bought a brand‑new 2026 Ram 2500 from South Point, and with only 2,056 miles the front ParkSense…read morealready isn't working. When I called for service, they said I'd have to leave my truck for 24 hours just for a diagnosis, and only then decide if it's warranty‑covered before offering transportation. For a $60K new truck, that's incredibly disappointing and not the level of customer care I expected.

I recently had a repair done on my 2022 Ram 1500 at South Pointe Ram and, unfortunately, I left…read moreless than impressed with how the financial side of the service was handled. I was charged $293 for a diagnostic fee, which was not rolled into the overall cost of the repair. This was on top of a $2,500 repair bill. At every other dealership I've been to, the diagnostic charge has always been applied toward the repair once the work was authorized--so this practice felt unfair and unnecessary. The staff themselves were kind, courteous, and understanding, which I do appreciate. However, it seems that upper management is more focused on profit than long-term customer satisfaction. While I paid both the diagnostic fee and the repair bill without dispute, this experience left a lasting impression. Because of this, I won't be returning to South Pointe Ram for future service, nor will I be recommending them to others.

I was recommended to try CarMax by my boyfriend, who did a lot of research and even reserved a few…read morecars for me online. Most of the vehicles were out of state, so i had 2 shipped to Tulsa. My first experience wasn't great. I initially worked with Tyler, who didn't seem to take me seriously. Because my license listed a different city, he assumed I was taking a 24-hour test drive out of town and denied me the opportunity. It left a bad taste in my mouth and made me hesitant to continue. Still, I had already shipped two cars in, so we decided to try again--and I'm glad we did. This time I worked with Maegan, and she completely turned the experience around. She was kind, professional, and actually treated me like a customer. I wasn't a fan of the automated text responses (those bots got confusing), but Maegan always helped clear things up quickly and made the process feel more personal. She assisted me with test driving the vehicles, navigating the trade-in process, and even using the 10-day return policy. I really liked both cars I shipped in, but ended up going with the Toyota in the end. It arrived later which is why I bought my first and ended up returning the car and getting the later. There were some hiccups with slow computers and what looked like system changes, which could easily frustrate anyone--but Maegan stayed patient and was incredibly helpful through it all. If you go to CarMax Tulsa, I definitely recommend working with Maegan!

It is my belief that they have the worst service department and manager, Theron, in Tulsa. The car…read moreis as expected but when a check engine light came on they could not properly diagnose the issue resorting to changing the engine. Really? I have many years in the automotive service business and there is always a cause to any complaint. Never once have they given one just kept throwing new parts at a problem. Now after changing the engine, which did not fix the problem, the heater core is plugged with trash from the salvage engine. To make matters worse they want to charge me 1700.00 to change it out. After hours of dialogue and explaining that it is not failed it is just in need of a flush, no dice. I strongly recommend avoiding this company!

We purchased a 2018 Highlander here, before pulling out of the lot the check engine light came on…read more My husband went back in and they said they would take a look at it and fix it. They "fixed" it and we took it home and the next morning the light came back on, we took it in and they sent it across the street to the Toyota dealership for a week. Then we got it back, WITHIN 24 hours, the check engine light came back on AGAIN. Drove it back up, they sent it to Toyota for another week. Barely able to tell us what was done. Luckily we ran the code before taking it back the second time. Now, we have had it in our possession for just about 2 weeks and the check engine light came back on WITH THE SAME CODE they had never resolved and it's now having trouble starting. I would NOT recommend buying from here. Lazy work, no real fix. The light coming on before leaving the lot the first time tells me they just cleared the code before selling. Dishonest.

I noticed a substantial amount of paint chipping all the way down the edge of my driver's side door…read moreon the black Nissan Pathfinder Platinum that I purchased (with all the warranties) from Jackie Cooper Nissan on 3/17/23. I believe this is the result of a poor paint job at the factory or of a failure of the paint.

Professional service, but two major safety oversights…read more I have mixed feelings about my recent experience at Purdy Hyundai. I brought my 2024 Hyundai Elantra in for a 30,000-mile service (costing $1,100), but what followed was an incredibly stressful and dangerous afternoon. The Issues: Engine Failure: After leaving, my car blew a cloud of black smoke and lost power while entering the freeway in heavy semi-truck traffic. I had to limp back to the dealership with the engine shaking. It turns out a step was missed during the fuel line cleaning, leaving non-fuel residue in the lines. Undercarriage Failure: After the first "fix," I headed home again. 40 minutes into my drive, the front undercarriage cover fell halfway off and began dragging. I was stranded on a rural stretch of the freeway, 40 minutes from the dealership. The Recovery: Despite these major mechanical oversights, the staff at Purdy Hyundai were exceptionally kind and professional. When I called from the side of the road--exhausted and frustrated--they were apologetic and immediately offered a loaner and a tow. While they didn't have staff available to drive to my rural location that evening, they coordinated through Hyundai AAA to get me off the road quickly. The next morning, they replaced the damaged panel and personally drove my car out to my home (almost an hour away) to deliver it to me. Verdict: The technicians clearly made some significant errors that put me in a dangerous situation. However, the management and service advisors handled the aftermath with grace and high-level accountability. They made it right, even though the experience was a nightmare. I appreciate their kindness, but I hope their service department implements better quality control checks in the future. I thought about giving a star rating of 3, but chose 4 instead because I've taken my car here for all service needs since I bought it, and have had nothing but positive experiences. I also chose to give a score of 4 stars because of the professionalism and accountability from all staff members who helped me. My car is doing much better now, as am I.

This dealer ACTUALLY sells their vehicles for the price listed on their website and their prices…read moreare hard to beat. Believe me, I looked at numerous dealerships before we bothered traveling to Tulsa to buy a car. Our salesperson, Brandon Tipton, was a pleasure to work with and was upfront from the beginning. Most every dealership I looked at in TX/LA/MS/AR offered great pricing (comparable to Regional) however their advertised price included every single rebate under the sun. Basically, the other dealer's price included a military AND first responder AND recent college grad rebates. What are the odds a buyer would qualify for all three?!? And a couple even snuck in a loyalty discount or HOA President rebate. Again, why advertise a sales price that the average customer cannot take advantage unless you are dishonest? And why would anyone do business with a company that is dishonest out the gate? The paperwork did take longer than we were promised (the dealership was very busy) and it had already been a long day so that one area could be improved but I wouldn't hesitate to recommend Regional or Brandon Tipton - in fact we already have! Again, I would make the out-of-state trip back to Tulsa again to spend my money with a reputable, honest dealer.

Just took my Tundra into Jim Norton Toyota to get an oil change and tire rotation late Thursday…read moreafternoon. My service advisor was James, and he was a pleasure to work with. He got my truck right in and back to me within exactly the hour he promised. Really appreciate that pleasant and efficient care!

No me gusta dejar una mala reseña en ningún lugar pero en este lugar me hicieron sentir tan mal y…read moreentiendo que no es obligación de nadie hablar español es por eso que yo intento todo lo que puedo hablar inglés pero cuando te consigues personas que simplemente se cierran y vez su incomodidad y fueron 3 personas al mismo tiempo y hombres que fue lo que más me impresionó y fue tan humillante murmuraban entre ellos y hacían caras y aunque lleve foto de la parte que quería y el VIN del auto aún así se hacían los que no sabían. Espero mejoren la atención por igual.