So, request Mr. Wyatt Linfoot when you need your car serviced. He is very polite and professional…read more He treated me well as if I was the only customer he had. He was very accommodating as I used my own parts purchased from a local auto parts warehouse. All turned out well and the shuttle service is very convenient. Thanks Mr. Wyatt Linfoot.

I called You yesterday around 6/7pm looking for a new SUV and got transferred to a salesman for…read moresales,they never answered the phone so it looks like I'm taking my business elsewhere. Thank You

Do not trust anything they tell you on repairs! Boarder line Fraud!…read moreI was told transmission needed rebuilt. 7800.00 I took it to a transmission co. they said it was working as it should and it only needed fluid changed. 462.00 Last time they quoted work for over 3200.00 but gave me a deal... under2800.00 after telling them it was too much. So over priced and shady practices. I'm done!

I am extremely disappointed with Chevrolet and Southpoint Chevy in particular. I went in for a…read moreroutine maintenance check on my 2018 Tahoe. oil change, tire rotation, and a general inspection. Then, they told me I needed a new battery. Here's the problem: I had never once had an issue with my battery. My car had always started perfectly, no stalls, no hesitation. I told them I'd get it serviced later if needed, but not immediately. The very next morning, my battery was completely dead--reading only 4 volts. The timing is too obvious. I strongly believe they deliberately drained it, knowing I'd be forced to come back for a replacement. This is unacceptable and feels like a scam. I will be reporting this to Chevrolet's public relations department and the Better Business Bureau. There are already multiple complaints about this location, and it only takes one honest mechanic to speak up for a lawsuit to land on Southpoint Chevy's desk. Defrauding your customers is not okay. I do not recommend this dealership to anyone.

Dale and I bought an escape from Charlie Ortiz and this week a 2014 Ford Focus Hatchback. We love…read moreboth cars and are delighted to keep doing business with Bill Knight Ford. Charlie makes the experience great with his friendly attitude, easy dealing with great prices and no games! He took us on a couple of test drives and helped us to select a good model with great gas mileage for Dale to drive to work. He is on the top of his game and always provides excellent service to us. We also had a great financing experience with Ryan Knight who made it the easiest purchase I have ever made. This is the only dealership to buy a Ford from so be sure to ask for Charlie and get the car you want with a great buying experience and no sales pressure...........just service to the customer and helping to meet the customer's needs.

Bought a brand new 2026 Ford Explorer for $56,000, and when I got home, there was a large scratch…read morewhere the paper plate was and never received a second fob that came with the new car. Upon contacting the general manager, he's ignored every request to have the car professionally repaired and nor have I received my second fob that comes with the car. Four attempts at reaching out to the general manager, and it seems that my requests fall on deaf ears, which leads to this horrible rating. If I could give them a zero, I would. I'm completely dissatisfied with them addressing this problem, but they were quick to take my $56,000. There is a reason this dealership has a huge number of dissatisfied customers, and the Ford Motor Company must not care that this dealership is being run by incompetent and inept management!!! Mr. Jim Farely should be ashamed of this dealership and its atrocious reputation. This is my 5th Ford and all future repairs and purchases will be in Fort Worth TEXAS from now on.

I want to take a moment to recognize David Skinner, Finance Manager, and Chandler Carey in Sales…read more From start to finish, both of these gentlemen demonstrated what outstanding customer service and professionalism should look like. They were respectful, straightforward, and, most importantly, true to their word. When they said they would follow through on something, they did--and that speaks volumes. What stood out to us most was their willingness to listen, communicate, and genuinely make sure everything was handled the right way. That level of integrity and accountability is not something you always encounter in the car-buying process, and we truly appreciated it. David Skinner and Chandler Carey, are a credit to the dealership. Their professionalism, character, and commitment to doing right by their customers deserve to be recognized. People remember how they are treated, and these two left us with a very positive impression. Thank you, David Skinner and Chandler Carey, for showing us what it looks like when someone stands behind their word. We sincerely appreciate you both.

Bait & Switch. Jarren was our sales person. Initially he was very helpful. When we got there he…read moredidn't have ANY cars that matched my parameters. Instead he tried to upsell me on a 2026. What a colossal waste to time. I'm going back to Edmond. Emily T must get tired of writing the same old excuses.

I really appreciate salesman Juan Charqueno. He was very helpful to me. I didn't buy this time…read morearound but I will definitely refer him to anyone who is looking for a dependable vehicle. He is kind and patient and I found him trustworthy. Thank you!

Complaint Regarding South Pointe Chrysler Dodge Jeep Ram Service Department…read more I am extremely disappointed with the service we received from South Pointe Chrysler Dodge Jeep Ram. We initially brought our Jeep in because it was displaying a "Check 4-Wheel Drive System" warning light. Upon arrival, a technician came outside, connected a diagnostic scanner to the vehicle, and informed us that several fault codes were present. Based on this information, we scheduled a service appointment for the dealership to diagnose and repair the issue. After keeping our Jeep for approximately one week, we were told that the dealership was unable to duplicate the problem. We were informed that the fault codes had simply been cleared and that no repairs were performed. We were also told that a recall had been completed during the vehicle's stay. When we requested documentation of the work performed, we were advised that the service advisor was unable to print the repair order and would email it to us. That email was never received. Now, only two weeks later, our Jeep will not start at all. This morning, the check engine light, service light, and charging system warning light all appeared. When I contacted South Pointe to explain the situation and request assistance, I was told that we would be responsible for the towing expense. This response is unacceptable. The vehicle was drivable when we brought it in for service. The dealership identified fault codes, kept the vehicle for a week, performed no repairs, cleared the codes, and returned it to us. Now the vehicle is inoperable, yet we are expected to pay additional money for towing and further diagnostics. To make matters worse, customers can no longer contact the service department directly. Calls are routed through an overseas call center, making it difficult to speak with someone who is actually familiar with the vehicle or the service history. Based on our experience, I cannot recommend South Pointe Chrysler Dodge Jeep Ram. The lack of communication, failure to properly diagnose and repair the vehicle, failure to provide requested documentation, and unwillingness to assist when the vehicle became inoperable have resulted in significant frustration and inconvenience. I am requesting that dealership management review this matter immediately and contact me regarding a resolution.

It is my belief that they have the worst service department and manager, Theron, in Tulsa. The car…read moreis as expected but when a check engine light came on they could not properly diagnose the issue resorting to changing the engine. Really? I have many years in the automotive service business and there is always a cause to any complaint. Never once have they given one just kept throwing new parts at a problem. Now after changing the engine, which did not fix the problem, the heater core is plugged with trash from the salvage engine. To make matters worse they want to charge me 1700.00 to change it out. After hours of dialogue and explaining that it is not failed it is just in need of a flush, no dice. I strongly recommend avoiding this company!

I was recommended to try CarMax by my boyfriend, who did a lot of research and even reserved a few…read morecars for me online. Most of the vehicles were out of state, so i had 2 shipped to Tulsa. My first experience wasn't great. I initially worked with Tyler, who didn't seem to take me seriously. Because my license listed a different city, he assumed I was taking a 24-hour test drive out of town and denied me the opportunity. It left a bad taste in my mouth and made me hesitant to continue. Still, I had already shipped two cars in, so we decided to try again--and I'm glad we did. This time I worked with Maegan, and she completely turned the experience around. She was kind, professional, and actually treated me like a customer. I wasn't a fan of the automated text responses (those bots got confusing), but Maegan always helped clear things up quickly and made the process feel more personal. She assisted me with test driving the vehicles, navigating the trade-in process, and even using the 10-day return policy. I really liked both cars I shipped in, but ended up going with the Toyota in the end. It arrived later which is why I bought my first and ended up returning the car and getting the later. There were some hiccups with slow computers and what looked like system changes, which could easily frustrate anyone--but Maegan stayed patient and was incredibly helpful through it all. If you go to CarMax Tulsa, I definitely recommend working with Maegan!

I noticed a substantial amount of paint chipping all the way down the edge of my driver's side door…read moreon the black Nissan Pathfinder Platinum that I purchased (with all the warranties) from Jackie Cooper Nissan on 3/17/23. I believe this is the result of a poor paint job at the factory or of a failure of the paint.

We purchased a 2018 Highlander here, before pulling out of the lot the check engine light came on…read more My husband went back in and they said they would take a look at it and fix it. They "fixed" it and we took it home and the next morning the light came back on, we took it in and they sent it across the street to the Toyota dealership for a week. Then we got it back, WITHIN 24 hours, the check engine light came back on AGAIN. Drove it back up, they sent it to Toyota for another week. Barely able to tell us what was done. Luckily we ran the code before taking it back the second time. Now, we have had it in our possession for just about 2 weeks and the check engine light came back on WITH THE SAME CODE they had never resolved and it's now having trouble starting. I would NOT recommend buying from here. Lazy work, no real fix. The light coming on before leaving the lot the first time tells me they just cleared the code before selling. Dishonest.

This dealer ACTUALLY sells their vehicles for the price listed on their website and their prices…read moreare hard to beat. Believe me, I looked at numerous dealerships before we bothered traveling to Tulsa to buy a car. Our salesperson, Brandon Tipton, was a pleasure to work with and was upfront from the beginning. Most every dealership I looked at in TX/LA/MS/AR offered great pricing (comparable to Regional) however their advertised price included every single rebate under the sun. Basically, the other dealer's price included a military AND first responder AND recent college grad rebates. What are the odds a buyer would qualify for all three?!? And a couple even snuck in a loyalty discount or HOA President rebate. Again, why advertise a sales price that the average customer cannot take advantage unless you are dishonest? And why would anyone do business with a company that is dishonest out the gate? The paperwork did take longer than we were promised (the dealership was very busy) and it had already been a long day so that one area could be improved but I wouldn't hesitate to recommend Regional or Brandon Tipton - in fact we already have! Again, I would make the out-of-state trip back to Tulsa again to spend my money with a reputable, honest dealer.

Bait & Switch. I drove two hours to get there. The car I was looking at could not be found. They…read moretried to upsell me to a 2026 and showed me cars that were outside of my parameters. Total waste of time. I'm going back to CarMax or CarGurus,

power steering failed. Car was kept for several days. Was…read moretold they couldn't diagnose what was wrong but would try a repair for $3000. No guarantee to fix problem. Took car to Vian to small repair shop. Fixed in 30 minutes. $100. Wasn't plugged in correctly,

I was looking for a specific truck online and found exactly what I was looking for at Jim Norton. I…read morehad called a few other dealers around the country with similar specs but those dealers all wanted to play games with pricing. I called and spoke to Austin McKinzie and told him the price I was looking to be at. It was an aggressive offer but instead of turning it down immediately like the other dealers he checked with his management and got back to me. Deal approved. Put down a deposit and booked my flight to Tulsa. Landed in Tulsa at 0900 and took an uber to dealership. Paperwork was pretty much ready to go and was deal was finalized before lunch time. This was the smoothest car buying transaction I have ever had. The lack of going back and forth with a salesman was a relief. Call and ask for Austin. If you have to fly to Tulsa it's worth it.