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CarMax

3.2 (66 reviews)
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Updated over 3 months ago

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2019 Hyundai Santa Fe

Large selection of cars. Very clean. Extremely friendly and helpful staff. Car buying process took just about 3 hours including 2 test drives.

Traveled from Los Angeles to Tulsa to purchase an SUV. I've purchased several cars from various corporate/independent dealers in six different states but this experience surpassed all my previous. Dylan was very resourceful in prepping all documents, registration, and loan details in advance of my quick visit, answering all my questions/concerns. He was extremely creative in working with my tight schedule and helping resolve all finance details with my bank. When I arrived at CarMax, Corey greeted me with a very welcoming vibe and walked me through CarMax's rigorous inspection process on all vehicles. Corey took his time addressing my extensive questions and it eliminated the few doubts I had of working with CarMax. He also suggested a few good dinning restaurants while I was visiting which I really appreciated. Lastly a shoutout to Ashton who was detailed in walking my through the installment contract.

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1 year ago

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2 months ago

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2 years ago

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4 years ago

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1 year ago

great place to shop; me and my husband love this store with friendly staff's manner; may be back soon

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2 years ago

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15 years ago

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6 years ago

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8 years ago

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15 years ago

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Ask the Community - CarMax

Review Highlights - CarMax

I went from test driving, financing and purchasing my SUV in an hour and a half!

Mentioned in 2 reviews

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Tulsa Hyundai

Tulsa Hyundai

(115 reviews)

We own several huyndai cars and this was a Great car buying experience. Our first purchase from…read moreTulsa Hyundai. Kenneth B (sales) was knowledgeable and showed us how to use all the extras of our new car. Did not feel pressured. F&I mike, straight forward with financing and we did not feel uncomfortable or pressured. Delivered with what was promised, and we are very satisfied with our purchase experience. As with any purchase a consumer should always be self informed and do their own research also.

I hate writing bad reviews, but after what my family went through, I feel like people should be…read moreaware before coming here. To save you the stress, I could write all day about this place, but the bottom line is to be extremely careful because they will take advantage of you just to make a sale. My niece purchased a car from this dealership and drove it for almost a month. Out of nowhere, they told her she either had to return the car or bring in an additional $7,000 if she wanted to keep it. Of course she didn't have an extra $7,000 lying around, so she returned the car. Even after returning it, it took over a month for her to get her down payment back. Things escalated to the point where my brother-in-law nearly got into a physical fight with the finance manager. The finance manager even tried to provoke him by telling him to hit him to start a fight. Thankfully, my brother-in-law is a retired Army veteran and chose to walk away and handle things the right way. I personally called the general manager, who said he would take care of the issue, but after that we heard nothing. Eventually my sister filed a complaint with corporate. They did look into it, but it still took quite a while before my niece finally received her down payment back. This experience shows how desperate this dealership is to make a sale, with very little regard for their customers afterward. If you're set on buying a Hyundai, just be very careful. But if you have other dealership options, I would strongly recommend going somewhere else. The salesperson was fine, but the finance manager was by far the worst part of the experience. Since financing goes through them, that's where most of the problems came from. Overall, save yourself the stress and go somewhere else. It's simply not worth it.

CarMax - usedcardealers - Updated May 2026

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