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    Nelson Mazda

    3.0 (73 reviews)
    Closed Closed
    Updated over 3 months ago

    Services - Nelson Mazda

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    7 More Services

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Nelson Mazda Photos

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    Recommended Reviews - Nelson Mazda

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    Reviews With Photos

    JP P.

    I've been coming here since 2019 my sister bought a car, had a great experience! So when it came time for me to get one I came and have been a repeat customer ever since. With a grand total of 14 plus cars over the last few years that either I bought or I brought someone in and they purchased a vehicle. This time I found one I liked and did the paperwork it was late. They were going to do some last-minute detailing and the next day I came to finish the paperwork and didn't even go look at it because I just saw it yesterday nothing should be different. Jokes on me. It had a chip in the paint on the front that they touched up.... But they got overspray on everything. The entire bumper had overspray, headlights, grill, and fog lights. They told me to bring it back the next time I'm free and they will fix it no problem. It's right after Christmas before New Year's so they were closed I brought back the next business day they were open. I loved the car, but this wasn't the car I purchased. It looked like it had been wreaked and someone spray painted on it to fix it. Embarrassing. It's within "3 days 300miles" so I told them I didn't want it. I'd get something else. That's when they told me that really doesn't mean 3 business days. 3 actual days. Which was Sunday (closed) and Monday (New Year) (closed) so they told me they would fix it. So I arranged a way to leave it and get back home. They told me it was fixed. I asked my roommate to take me there again. (It's about 30 minutes out of my way) and it looked the same. They did some rim repair on 2 rims and didn't touch the paint. So I left it again. Still haven't heard anything...don't even want it anymore and I'm betting I'll have to pay a body shop to repair it. 01/12/24 will be two weeks without the car I bought that when I picked it up was damaged by the dealership that I trustED "ED" past tense

    Preowned 2015 Camaro SS with 24K miles
    Lindsey L.

    Overall a great experience at Nelson Mazda Tulsa. My boyfriend purchased a preowned 2015 Camaro SS with 24K miles. We made an appointment the day before, and drove down from Kansas City the next day. The Nelson Mazda Tulsa facility recently underwent major renovations so it was looking very fresh - almost Apple Store like - with plenty of comfortable waiting and conferencing areas. But we didn't have to wait! Alex, our sales associate, met us promptly, offered us complimentary beverages, introduced us to the Team Lead, and gave us a run down of the process and the car itself. Next, we took it for a test drive. Then, we gave it a full inspection. Lastly, we went inside to complete the paperwork and purchase! Alex and all of the Nelson Mazda staff were incredibly friendly, welcoming, helpful, and patient. Their motto is to make purchasing a car as fun as driving it! The process from beginning to end took a little less than 2 hours. The staff isn't commission based so it feels more like they are working for YOU and less for the commission. A majority of the paperwork was via electronic signature and printed at the end for your records. Thank you Nelson Mazda for making our car purchasing experience fun and painless!

    Spare tire thrown in trunk.
    J W.

    Got a flat tire and had the tire warranty being that they were new. When they put a new tire on they then just threw the spare tire in the trunk. Didn't notice it until driving and it was sliding around. It bent and cracked the spare tire cover so now that does not lay flat and is curved.

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    4 months ago

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    4 months ago

    Do not waste your time here for purchasing or repairs absolutely pitiful service for how well staffed this place is.

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    1 year ago

    First time car buyer and wow did they help. Aaron was absolutely amazing and really helped me out. Clean place with friendly staff

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    5 years ago

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    1 year ago

    Horrible service. Really busy on Saturdays. The staff didn't care to help. Other Mazda dealer might better with service and availability.

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    10 years ago

    Business owner information

    Photo of Tom P.

    Tom P.

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    7 years ago

    Came again for a simple part for my vehicle. Service and parts department are terrible! Stay away from this dealership.

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    10 years ago

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    Tom P.

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    Page 1 of 2

    Ask the Community - Nelson Mazda

    Review Highlights - Nelson Mazda

    Ian was the first sales associate to actually listen to what I wanted from a new vehicle.

    Mentioned in 4 reviews

    Read more highlights

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    South Pointe Chevrolet - #6 from the best in Tulsa!!   Go see Austin Sayers for the best deals!!   Thank you!!!

    South Pointe Chevrolet

    (72 reviews)

    Let me start by saying that I do not like writing negative reviews, however the consumer should be…read morewarned before purchasing from this dealer. I bought a brand new 2026 Chevy Trax from South Pointe in November of 2025. I have had to put it in the service department now three times due to the engine light coming on - twice for engine/transmission issues and once for emissions. The car is still under 8,500 miles, by the way. My last visit I was told that the engine was losing oil but they could not find the source of the leak. They put more oil in it and sent me on my way, this after sitting in the waiting area for 2 1/2 hours. After speaking with them I was told there was nothing that could be done and that I should check the oil every few weeks because they cannot trace the source of the leak. This is unacceptable on a brand new vehicle that I paid sticker price for. I also left several voicemails for the General Manager which were not returned and had to finally track him down at the dealership to express my concerns, none of which were meaningfully addressed. Nothing has been and nothing is going to be done by this dealership to make this "lemon" that they sold me right. Use caution before buying here because I can tell you they do not care about you after the sale.

    Do not trust anything they tell you on repairs! Boarder line Fraud!…read moreI was told transmission needed rebuilt. 7800.00 I took it to a transmission co. they said it was working as it should and it only needed fluid changed. 462.00 Last time they quoted work for over 3200.00 but gave me a deal... under2800.00 after telling them it was too much. So over priced and shady practices. I'm done!

    Tulsa Hyundai

    Tulsa Hyundai

    (115 reviews)

    We own several huyndai cars and this was a Great car buying experience. Our first purchase from…read moreTulsa Hyundai. Kenneth B (sales) was knowledgeable and showed us how to use all the extras of our new car. Did not feel pressured. F&I mike, straight forward with financing and we did not feel uncomfortable or pressured. Delivered with what was promised, and we are very satisfied with our purchase experience. As with any purchase a consumer should always be self informed and do their own research also.

    I hate writing bad reviews, but after what my family went through, I feel like people should be…read moreaware before coming here. To save you the stress, I could write all day about this place, but the bottom line is to be extremely careful because they will take advantage of you just to make a sale. My niece purchased a car from this dealership and drove it for almost a month. Out of nowhere, they told her she either had to return the car or bring in an additional $7,000 if she wanted to keep it. Of course she didn't have an extra $7,000 lying around, so she returned the car. Even after returning it, it took over a month for her to get her down payment back. Things escalated to the point where my brother-in-law nearly got into a physical fight with the finance manager. The finance manager even tried to provoke him by telling him to hit him to start a fight. Thankfully, my brother-in-law is a retired Army veteran and chose to walk away and handle things the right way. I personally called the general manager, who said he would take care of the issue, but after that we heard nothing. Eventually my sister filed a complaint with corporate. They did look into it, but it still took quite a while before my niece finally received her down payment back. This experience shows how desperate this dealership is to make a sale, with very little regard for their customers afterward. If you're set on buying a Hyundai, just be very careful. But if you have other dealership options, I would strongly recommend going somewhere else. The salesperson was fine, but the finance manager was by far the worst part of the experience. Since financing goes through them, that's where most of the problems came from. Overall, save yourself the stress and go somewhere else. It's simply not worth it.

    CarMax

    CarMax

    (66 reviews)

    I was recommended to try CarMax by my boyfriend, who did a lot of research and even reserved a few…read morecars for me online. Most of the vehicles were out of state, so i had 2 shipped to Tulsa. My first experience wasn't great. I initially worked with Tyler, who didn't seem to take me seriously. Because my license listed a different city, he assumed I was taking a 24-hour test drive out of town and denied me the opportunity. It left a bad taste in my mouth and made me hesitant to continue. Still, I had already shipped two cars in, so we decided to try again--and I'm glad we did. This time I worked with Maegan, and she completely turned the experience around. She was kind, professional, and actually treated me like a customer. I wasn't a fan of the automated text responses (those bots got confusing), but Maegan always helped clear things up quickly and made the process feel more personal. She assisted me with test driving the vehicles, navigating the trade-in process, and even using the 10-day return policy. I really liked both cars I shipped in, but ended up going with the Toyota in the end. It arrived later which is why I bought my first and ended up returning the car and getting the later. There were some hiccups with slow computers and what looked like system changes, which could easily frustrate anyone--but Maegan stayed patient and was incredibly helpful through it all. If you go to CarMax Tulsa, I definitely recommend working with Maegan!

    It is my belief that they have the worst service department and manager, Theron, in Tulsa. The car…read moreis as expected but when a check engine light came on they could not properly diagnose the issue resorting to changing the engine. Really? I have many years in the automotive service business and there is always a cause to any complaint. Never once have they given one just kept throwing new parts at a problem. Now after changing the engine, which did not fix the problem, the heater core is plugged with trash from the salvage engine. To make matters worse they want to charge me 1700.00 to change it out. After hours of dialogue and explaining that it is not failed it is just in need of a flush, no dice. I strongly recommend avoiding this company!

    Purdy Hyundai - Hyundai Tucson

    Purdy Hyundai

    (77 reviews)

    Professional service, but two major safety oversights…read more I have mixed feelings about my recent experience at Purdy Hyundai. I brought my 2024 Hyundai Elantra in for a 30,000-mile service (costing $1,100), but what followed was an incredibly stressful and dangerous afternoon. The Issues: Engine Failure: After leaving, my car blew a cloud of black smoke and lost power while entering the freeway in heavy semi-truck traffic. I had to limp back to the dealership with the engine shaking. It turns out a step was missed during the fuel line cleaning, leaving non-fuel residue in the lines. Undercarriage Failure: After the first "fix," I headed home again. 40 minutes into my drive, the front undercarriage cover fell halfway off and began dragging. I was stranded on a rural stretch of the freeway, 40 minutes from the dealership. The Recovery: Despite these major mechanical oversights, the staff at Purdy Hyundai were exceptionally kind and professional. When I called from the side of the road--exhausted and frustrated--they were apologetic and immediately offered a loaner and a tow. While they didn't have staff available to drive to my rural location that evening, they coordinated through Hyundai AAA to get me off the road quickly. The next morning, they replaced the damaged panel and personally drove my car out to my home (almost an hour away) to deliver it to me. Verdict: The technicians clearly made some significant errors that put me in a dangerous situation. However, the management and service advisors handled the aftermath with grace and high-level accountability. They made it right, even though the experience was a nightmare. I appreciate their kindness, but I hope their service department implements better quality control checks in the future. I thought about giving a star rating of 3, but chose 4 instead because I've taken my car here for all service needs since I bought it, and have had nothing but positive experiences. I also chose to give a score of 4 stars because of the professionalism and accountability from all staff members who helped me. My car is doing much better now, as am I.

    Bought a car at Purdue and Myleigh and Deno did a great job. The process was easy and got…read moreeverything done quickly.

    Nelson Mazda - car_dealers - Updated May 2026

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