This is the only computer shop that I absolutely trust to do anything with my computers. They have…read morenever failed to solve any of my issues and always make sure you understand what they fixed before you pay and leave their shop.

If you're looking for honest, professional, and genuinely caring computer repair service, Puget…read moreSound Computer Repair, in Olympia, WA is the place to go. From start to finish, they went above and beyond to take care of my laptop as if it were their own. They didn't just fix the problem -- they improved everything! They cleaned my system, repaired what needed attention, upgraded it, added memory, and even created a direct shortcut so I could save files straight to my external drive instead of cluttering my laptop's hard drive. That level of detail and thoughtfulness is rare. I've never experienced customer service this thorough, kind, and professional before. They truly care about their customers and stand behind their work. I highly recommend Puget Sound Computer Repair to anyone who needs their laptop, desktop, or other electronics repaired. You'll leave feeling grateful, confident, and cared for -- just like I did.

My gaming computer I built just last year was having an infinite reboot loop and would only arrive…read moreto the windows login screen every 30-40 attempts. I brought it in here to help troubleshoot and diagnose, since it could've been the RAM, CPU, NVME SSD, or windows corrupted files. They were able to diagnose and pinpoint the causes and issues pretty quickly, and offered me several solutions to quickly be up and running with minimal downtime. I went with the 0 downtime option while I warranty claim the faulty part (NVME drive went bad but it has 4 years left on warranty). It's so good to meet fellow pc enthusiasts and I will be coming here for any future repairs or services!

Small shop with a couple of guys that seemed to know what they are doing. They quickly diagnosed…read morethe problem, had the part to fix it, and in a couple of hours I had my laptop back. They saved me from having to buy a new computer.

I have had Michael work on our computers for at least the last 10 years. He is very knowledgeable…read moreand willing to go through and help with any questions you may have. I just had him transfer all of my data from my windows 10 to a refurbished Windows 11 computer. He explained in detail all of the differences. By comparing prices online, I believe he was less than 1/2 of the competitors. He is a great person and fun to talk to. The quality of his computers is second to none. I am not a computer wizard but when I got this home, I did not think I needed any tutorials from him, but when he simplified the OS of window 11, I am happy he spent the time to explain things for me.

Working Computers supplied a refurbished laptop that was top quality, better than I could have…read moreafforded new. Mike built the computer to suit me. All my saved data, was transferred to the new computer and Mike did an excellent job at a reasonable cost. Also, I learned how to operate my computer better. He offers great value for money. Now I need a new printer, he is researching which one will be best. I am very pleased with his services and products and I recommended him to my friends.

Relentless spam calls, continuously trying to sell their product - cannot take no as an answer. I'd…read moresteer far away.

Great service, friendly and good pricing. He even noticed my charger cord was slightly frayed an…read moreprovided me with an extra he had in the back. Highly recommend this local business!!

Mr. Glenn was prompt to arrive. Was kind enough to listen to the entire story to understand the…read moreissues. Attended to the details to protect evidence. Reset all the necessary equipment to ensure that it would operate safely and securely. This was all done quickly, patiently, and with clear explanations. This senior that has limited understanding of technology. we are so thankful for this kind attentive, and thorough service.

I, along with family and friends , have hired and retained My Computer Consulting, LLC, as our…read morecomputer expert in problem solving, fixing, repairing, purchasing new products and installing new programs and apps. Mark has been prompt and has done most of the work at our home on evenings and weekends depending on our schedule. I have found Mark to be honest and true to his word and has completed all repairs and installations in a timely matter. I would not hesitate to call him at any time and will continue our relationship with his company and recommend him to any one with any computer issues. Joe Alongi

Fred's Computer Services is Top Quality focused on the Customer!…read moreI still have a Desktop that Fred made for me in about 2010, and it is still working and being used after 7 years!!! Have had to blow the dust out a few times. This shows the "Personal Touch" Fred gives each computer he works on! A honest, fair, Computer Repair person, that I recommend highly!!! H.D.Ohlson/ Woodinville, WA

Fred offers excellent service and very fair pricing. He has helped out on several occasions with…read morerepair and virus issues and I purchased a very nice refurbished computer as well. Thinking about upgrading with Fred's help in the near future.

Have brought several items here over the past couple years. It's true, they do take longer than…read moreexpected. But they have been very fair with explaining the limitations of trying to fix oddball issues and they have gone above and beyond for me on all of my repairs. I understand people want quick turnarounds, but if you set your expectations that what you're bringing them is basically garbage and they are able to recover it for you- you're better off. If it can not be repaired, it's the same as when you take it to them. So be fair when critiquing the service. So many negative reviews? These guys are always friendly and get the job done. Eventually. but i very much appreciate them!

I brought in my 2017 Macbook. At first I was a bit skeptical since they didn't give me any receipt…read moreor ticket to confirm they had my computer. But a few days later they called back with the diagnosis and the solution. They didn't charge me for the diagnosis and gave me an honest and affordable estimate.

I have received service from "Brian" numerous times. It seems like it is always an emergency for…read moreme. Brian has the expertise to correct the problem, usually very quickly. I trust him; he is very knowledgeable. I have remote in-service, where I can call in. If he is available during my call, Brian will remote into my computer with my permission. He fixes the problem and can answer my questions while remoted in. I appreciate that service. I have recommended several friends who use on-site Express.

Kind and honest service. The what I thought simple hinge repair on my HP laptop turned out to be…read moremore problematic than I would have ever thought. In somewhat disbelief of the magnitude of the problem, without hesitation I was shown a replica of the flip side of my keyboard showing me the actual extent of the damage, which wasn't anything of a hinge at all. His repair quote was honest and understandable. I certainly appreciate the time he took for me and the advice of what kind of new laptop brand to lean towards.

HelloTech is the absolutely worse service provider. Here are the facts of my unfortunate experience…read morewith Devon of HelloTech. Project: wall hang two (2) large screen TV's with hardware provided. Hello Tech representative: Devon Events: * 10:00 am Devon arrived on time. * Devon word only a mask; no booties on his shoes. The result? Mud and dirt tracked into our home. * Devon wore no gloves to protect the screens on the tv's. The result: finger prints on the screens. * Devon's tools: a home set of drill bits and driver ... all available for about $60 from Home Depot. * Devon had no vacuum cleaner. * Devon did not deploy any sheet or covering to keep wood and sheet rock dust from the floor. The result? From drilling, wood dust and sheet rock dust was dumped on our floor. * After Devon left, I had to vacuum the mess he left. * Devon was unable to drill holes in sufficient depth to accommodate the screws to mount the tv wall bracket. * Devon asked me to purchase 4 mounting screws in shorter lengths. * For the second TV, Devon was unable to drill holes in sufficient length to accommodate the 4 mounting screws for the wall bracket. * Lacking the needed tools, Devon asked me to purchase a bit extender. * Devon was unable to complete the project because he was not prepared with the proper tools. * We discussed the options and mutually agreed that Devon would return at 10:00 am the next day and I would purchase the tools Devon needed. * At 10:00 am the next day, Devon was a no show. Devon never called. * At 10:30 I called HelloTech and learned that Devon had cancelled the project and I would have to reschedule the project. * I rescheduled the project for 4:00 pm and was told that Matt would be the HelloTech service person. * At approximately 12:00 pm I received a text message asking for photos of the project. * At approximately 12:10 I received a text message offering me several alternative dates and times for the service. * I asked why I was told Matt would arrive at 4:00 pm yet I was now being told Matt would not perform the service and I would have to reschedule the service. * I replied that I would not reschedule the service. In Summary: Devon was totally unprepared for the task. He lacked the tools, courtesy needed to provide the service (vacuum, booties, etc.), he asked me, the customer, to purchase the needed tools and, he cancelled the project without consulting, notifying me or receiving my approval. HelloTech scheduled Matt to perform the service but within 10 minutes told me I would have to reschedule the service ... no explanation as to why. If Devon is the face of HelloTech, HelloTech has a very, very serious problem.

I was having trouble with my new circle door bell so I found this website and scheduled to have…read moresomeone come out for $99 to help me. The day before they were scheduled to come they canceled online through email....When I called they rescheduled me but then canceled again the day before. I didn't reschedule this time because I figured out my problem after a bunch of google searches. The following month I was billed $15 for a HelloTech membership so I went online, logged in, and canceled the membership. I got a cancellation confirmation email. Then the next month I was billed another $15 for a HelloTech membership. I thought maybe I'd done something wrong online so I called and canceled my membership. They told me it hadn't been canceled but that they would cancel it and assured me now it was canceled. The following month I was billed and called again with them saying sorry we will cancel and that went on for another month before I called and asked for a refund. They apologized and told me they would cancel it and refund me all the times I'd been billed. I was not refunded and the following month I was charged another $15 for the HelloTech membership! I called my bank and canceled my debit card! - Just runaway from this place....