My gaming computer I built just last year was having an infinite reboot loop and would only arrive…read moreto the windows login screen every 30-40 attempts. I brought it in here to help troubleshoot and diagnose, since it could've been the RAM, CPU, NVME SSD, or windows corrupted files. They were able to diagnose and pinpoint the causes and issues pretty quickly, and offered me several solutions to quickly be up and running with minimal downtime. I went with the 0 downtime option while I warranty claim the faulty part (NVME drive went bad but it has 4 years left on warranty). It's so good to meet fellow pc enthusiasts and I will be coming here for any future repairs or services!

Small shop with a couple of guys that seemed to know what they are doing. They quickly diagnosed…read morethe problem, had the part to fix it, and in a couple of hours I had my laptop back. They saved me from having to buy a new computer.

Dan did a great job of restoring my crashed hard drive. He is honest, very knowledgeable and very…read morereasonable fee's. I would not hesitate using his services in the future.

Took laptop in for repair. It took 3 months. Was charged more than double what the initial quote…read morewas, with no warning. Machine was in perfect condition when I dropped it and scratched when I picked it up. Owners idea of fixing damage was to use a permanent marker to cover the scratch. No apology or offer to discount price due to damage. Completely disappointing experience. Never will return again and don't recommend.

Relentless spam calls, continuously trying to sell their product - cannot take no as an answer. I'd…read moresteer far away.

Great service, friendly and good pricing. He even noticed my charger cord was slightly frayed an…read moreprovided me with an extra he had in the back. Highly recommend this local business!!

Fred's Computer Services is Top Quality focused on the Customer!…read moreI still have a Desktop that Fred made for me in about 2010, and it is still working and being used after 7 years!!! Have had to blow the dust out a few times. This shows the "Personal Touch" Fred gives each computer he works on! A honest, fair, Computer Repair person, that I recommend highly!!! H.D.Ohlson/ Woodinville, WA

Fred offers excellent service and very fair pricing. He has helped out on several occasions with…read morerepair and virus issues and I purchased a very nice refurbished computer as well. Thinking about upgrading with Fred's help in the near future.

I have received service from "Brian" numerous times. It seems like it is always an emergency for…read moreme. Brian has the expertise to correct the problem, usually very quickly. I trust him; he is very knowledgeable. I have remote in-service, where I can call in. If he is available during my call, Brian will remote into my computer with my permission. He fixes the problem and can answer my questions while remoted in. I appreciate that service. I have recommended several friends who use on-site Express.

Kind and honest service. The what I thought simple hinge repair on my HP laptop turned out to be…read moremore problematic than I would have ever thought. In somewhat disbelief of the magnitude of the problem, without hesitation I was shown a replica of the flip side of my keyboard showing me the actual extent of the damage, which wasn't anything of a hinge at all. His repair quote was honest and understandable. I certainly appreciate the time he took for me and the advice of what kind of new laptop brand to lean towards.

I called twice and got automated responses, no one to speak to or schedule an appointment. No…read moreoption to leave a message. What a waste. After reading recent reviews, I can understand why this business may not be around for long. Poor customer service.

Booked Hello Tech online to come mount a 65" TV for me. I wanted to get rid of my TV stand and just…read morehave it on the wall. It was expensive, but I paid for the convenience and ease of booking. Their rep came out. He was courteous and although a little jittery, knew what he was doing (hence the 2 stars/the job *did* get done). However I ended up paying $90 extra for - I'm not sure what? ..He said he didn't have a long enough cord to connect behind the wall, but my outlets aren't that far away? They're literally on the same wall - how long is the cord they bring? 3 feet? And then they charge extra for the service that I already chose/paid for. A plate is like $2. Another vent - I was home alone and there was no way this one guy could lift a TV and mount/dismount it. I had to use all of my *one* muscle and hold it while he worked on the wall. I literally broke a sweat. I mean... what if I had been clumsy and dropped it? What if I was pregnant and couldn't risk it? Shouldn't they send 2 guys out? Otherwise why not pay ME a portion of that job? I tried to email and get the $90 portion refunded, but nope. That's bad customer service. So: I do NOT recommend paying $450+ to get a TV mounted from Hello Tech.

These guys are so helpful, patient, and know exactly what to do and how to teach you to do for…read moreyourself the next time! Highly recommend after using them multiple times o er the past few years!

Go here! FABULOUS service and some of best customer service skills that I've witnessed, especially…read morewith older folks. Troy helped fix my parents' computer that scammers had tried to compromise. Thank you!