I've had to bring my beloved laptop in for maintenance a few times now (keyboard needed to be fully…read morereplaced the first time, the second time was last week to wipe some malware off of it) and both times I've had my case handled by the same guy, TJ! Not only did both cases get handled superbly, but he offered regular check-ins about the process while asking about anything I forgot to mention to be sure he had the full picture, and he was more than happy to explain what he was doing and why (which I always find very fun!). The keyboard replacement was $125 and the malware wipe was $175--the original estimate I'd gotten for the malware wipe was much higher, but he handled everything like the pro he is and got my laptop back to me as quick as he could. I've also sent a phone in to be repaired, and while unfortunately it couldn't be saved even with part replacements ("catastrophic internal failure" type stuff), he DID try as many things as he could think of to try to get it working again which I am incredibly grateful for. He also put me on the path to people who might be able to extract my data despite the state of my phone! This whole deal was $87. This shop is thorough in their work and the workplace has the kind of vibe you get when the people working there actually enjoy it. Definitely the kind of place I'd ACTUALLY recommend to friends and family, not just saying so on the non-existent exit questionnaire. You'll be in good hands here--even if they can't fix it, they'll still point you in the right direction.

I bought a refurbished computer from these guys. The computer stopped working in six months. I took…read moreit up there and asked them to check it out. They wanted to charge me $49. I said no they explained to me that these computers are refurbished at the Company that makes them and not buy them.

I brought my laptop in on a Monday or Tuesday due to some broken pieces that were somehow affecting…read morethe ability for the computer to recognize the power cord. I left it with him all week with the understanding that he would be calling me Friday. On Friday, I returned to assess the progress, because I had not received a call. Upon entering, I saw him sitting and watching a movie on his computer. He was not aware of my presence until I announced myself. After pausing his movie, he walked over and informed me that he hadn't even looked at my computer and that it would probably take him at least another week to get around to it because and I quote "there is no free space on my work station at the moment." It might just be me, but there is no "free space" anywhere. The place is an absolute mess. Perhaps if he stopped watching movies during the day or hired an assistant, customers would be a little more satisfied with the level of service. Currently, it is unsatisfactory. I took my laptop off his hands, because it was obviously too much responsibility for him to handle. I would recommend avoiding this business if you appreciate good service and would like to see your property returned to you in reasonable amount of time.

The owner took in my old PC and returned a refurbished one with all my files transferred over for a…read morevery reasonable price. I would recommend this small business to anyone needing computer service or repair.

This is a public shout out to Tumwater Computer Repair, and a PSA to beware of 4th Dimension! For…read moremany years we supported 4th Dimension, so when John's laptop wouldn't charge we went there. They told us the laptop was shot and that the charger was fine. We gave them the laptop to dispose of. After being referred to Tumwater Computer Repair by a friend ( thank you Joey at OlympiaResale Warehouse), we went in search of a new laptop. Alex told us it was probably the charger...I had kept it so he checked. We immediately went back to 4th Dimension and retrieved the laptop which we then took to back Alex who proved to be correct. He charged the laptop and helped me order a new charger on Amazon. He saved us hundreds of dollars and didn't charge us. We will NEVER go back to 4th Dimension! Thank you Alex and Tumwater Computer Repair!

Relentless spam calls, continuously trying to sell their product - cannot take no as an answer. I'd…read moresteer far away.

Great service, friendly and good pricing. He even noticed my charger cord was slightly frayed an…read moreprovided me with an extra he had in the back. Highly recommend this local business!!

Tom was absolutely great, and my computer now runs great! It's an old desktop and he helped me…read morefigure out how to get it upgraded at a reasonable price, he installed a new hard drive and new wifi adapter, was always super quick to respond to my texts, super knowledgable and great guy, highly recommend APlus Computers!

This place is aptly named. Tom got my computer working again with very little trouble. He's very…read moreexperienced and knowledgeable, and his prices are reasonable.

Daniel knows everything about everything computers, phones, tablets, etc. Reasonable and reliable.read more

He turned a stressful time into a Wonderful experience. retrieved my hard drive info and also got a…read morenice laptop from him. I will definitely use him again for my computer issues.

Our portable hard drive crashed and we thought we were doomed!!! Years of family photos, music,…read moretaxes, lots of important personal stuff forever destroyed? No worries!!! Alex and Heart Computers came to our rescue! A big huge thank you to Alex and his ability to recover darn near every bit of the data that was on the hard drive! So impressed. Price was very reasonable and the turnaround time was amazing. Did I mention he will pick it up at your house and deliver it back to you? Seriously!!!! He texted me updates as the process went along, it was awesome. Best Buy quoted me a starting price of 450 dollars, that was the starting price! Alex has a flat rate $195. You do the math. And I didn't have to give it to Best Buy and wait 3 weeks to get it back. Alex did it faster and more than likely better than what Best Buy could have done. I will be using Heart Computers from here on out with any type of computer issue that comes up! Thank you Alex, you are a life saver.

Great locally owned company. They were fast and have a $95 flat rate computer repair. They got my…read morenew hard drive fast and replaced it on my MacBook Pro. Hard drive was $76.15. Much much cheaper than having to buy a new laptop!!

My husband and I have used this computer store for years. Our 15 year old computer died and we went…read moreto them to buy a new one. We are elderly and my husband uses the computer for simple things, his email, surfing the internet. The young man who helped us directed us to a refurbished computer that was reasonably priced. We purchased it, they transferred our data and we picked it up with a very helpful employee who advised us how to set it up. Both young men were kind, helpful, patient and were not condescending. A potentially stressful purchase was stress-free.

Eiji is so helpful. He answered all my questions and he…read more needs to be cloned. Thanks for the excellent service.

Gregg is absolutely the best. He helped me first to buy a PC…read moreand setting it up, then also setting up my new iPhone 16. He is very knowledgeable of both the Windows world and the Apple world - and of course with everything Google related. He is very patient and always available to help every time I reach out to him. I strongly recommend his IT Solutions services. THANK YOU, Gregg!

Gregg is THE BEST! I'd give him 10 stars if I could. I work from home a lot and one morning I woke…read moreup to find that my laptop wouldn't start, kept getting error messages against an ominous blue screen. My life flashed before my eyes ("omg, I haven't backed anything up!"). I snap chatted my computer screen to my cousins and one of them (god bless her) sent a text with Gregg's info. I immediately made an appt with him and three hours later, my computer was alive again and in fact, even better. He changed my processor, hard drive and did a bunch of other stuff I can't describe. He went above and beyond. And he even checked in with me a couple times afterward to see how my computer was doing. Who does that?! He's so trustworthy and brilliant, I can't recommend him enough. I almost feel like passing his card like his personal marketing/PR person because he's THAT good.