There certainly is no shortage of nail salons around. I don't get gel or dips, just old school regular mani & pedi. They are both reasonably priced at Jillian's. I had a lovely experience today. The techs were friendly, easy to communicate with, & the salon is clean. I really liked the calming music & no TV on. read more

Was recommended to this nail spa by some Co workers and they did not disappoint. The staff was friendly and my nails came out great. If you're looking for a GREAT affordable place to get your nails done this is the place. read more

Jillian Nail Spa - Nail Salons Near Me - North Andover, Massachusetts

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Went to this salon on a whim and was amazed at how Victor did my nails! He shaped them perfect and was very friendly and fast which was great! I got a pedicure after that and that as well came out amazing (the hot stones they did on my legs and feet felt amazing)! I will definitely be back in two weeks! read more

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This experience was awful from start to finish. Had gel removed and polish done. She only wrapped my nails for a few minutes before trying to get the gel off. She scraped the skin on my fingers with a nail file and then scraped my skin again with a tool to get the gel off all the while damaging my nail bed. Manicures are not supposed to be painful. She kept grabbing my fingers and impatiently straightening them, I think I was tense from the pain! What a mess. Thick coats with bubbles, sloppy job with polish all over the sides. Terrible coverage. I've included a photo taken within 2 hours of leaving. Can't believe I paid for this. Never going back. Maria, you need to find a new career - and the boss should do better with quality oversight and training. Horrible. Also, they use straw baskets to put the tools in before and after use. Extremely unsanitary. read more

Jillian Nail Spa - I paid for this?! - Nail Salons Near Me - North Andover, Massachusetts

This place is ok depending on who you get. but my nails looked awful after todays visit and I will most likely not be returning for another one. She cut one of my finger nails to short, my cuticles so short one finger started bleeding and the paint job/file she did wasnt how I typically like it to look. I actually started crying when I got to my car lol. Not satisfied and biggest Waste of 40$. L unfortunately I probably won't be back and if I do I will specifically ask for victor. read more

So this is for the owner. Since when I try to respond to stay too long. So I can debunk everything that you're saying. Because I didn't speak to you I spoke to Jill and I have the text message to prove it. Let me refresh your memory because you sound highly unprofessional. And I review good and bad places. From my personal experience. There is thousands of nail salons. So actually a lot of salons been able to fill my needs. Let me spell this out for you. I made an appointment. I called before coming in. I specifically spoke to Jillian. I have the text message to prove that. Also, my friend that had brought me there off of referral went in right before me. Which Jillian was asking for me right before I walked in. Second of all, you're very rude and heavy-handed. The first time I went there you did not want to remove my nails accordingly. Then, when I walked in , you were mad that I walked in. You were talking in your language to your coworker which was blatantly obvious that you had something to say. You are very hostile towards her and speak very negatively towards her. I don't need to know exactly what you're saying to understand and hear your tone of voice. Which I find highly disrespectful and unprofessional when you want to speak in your language in a setting when you have other individuals that cannot understand what you're saying. It's rude. I am Dominican and I don't not speak Spanish in front of people that do not understand me in a workplace! It's obvious that you were talking about me. Thrid of all , I specifically told you you cannot pop my nails off with another acrylic nail. It is highly painful and I do not like it. You preferred to take the easy way out in the fastest way. You put your hand in my face and said no we're going to try it this way. I refuse, got up and told you no we are not and I walked out. You do not have the right to tell me how I'm getting my nails done or how I'm having the removal. You are not giving me a free service nor are you paying for my services. I am paying for my services. You are a very disrespectful human being. And let's top it off with no one in that workspace was disinfecting anything. The only thing you had up was the plastic guards. You were not even washing your hands in between clients. So keep up the lies. I will report you to the Board of Health. read more

Jillian Nail Spa - Incident description - Nail Salons Near Me - North Andover, Massachusetts

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Very welcoming. It was my first time here. I called and got an appointment for 12. Great environment. I believe it was victor who did my nails. He did a great job and did exactly as I wished. I will definitely be coming back! read more

Jillian Nail Spa - Nail Salons Near Me - North Andover, Massachusetts

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I went to Jillian nails one time and it was ok so I went a second time and had a horrible experience! The person doing my pedicure chopped my toenail so far below the skin line, I jumped out of my seat in pain, my toe was bleeding. another woman then came over and caused me even more pain digging on the sides of my nails. I told her to stop several times, she would stop but then do it again. Then she stuck her nail into my wet polish and tried to repair it, it looked terrible and I ran out of time. I complained to the owner and he still made me pay the full amount. In my estimation, I spend about $70/mo on pedicures... so doing the math, he lost about $840 over the course of a year rather than give me a 50% discount to try and make up for the horrible experience. read more

After months of trying to find the right salon I stumbled across Jillian's. All I can say is WOW!!!Victor was amazing and sharpened my claws to perfection! read more

Jillian Nail Spa - Nail Salons Near Me - North Andover, Massachusetts

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BEST PEDI! Very clean and relaxing environment. Owners and staff are welcoming and make sure you enjoy every moment there.

I came to this place while visiting over mother's day weekend. 4 of us went in for mani's and pedi's and they were amazing. I called to schedule a reservation for 4 people same day and the lady on the phone was very nice. We arrived and then decided we wanted to get a bottle of wine so we asked if we could come back 5 minutes later. All the staff was very nice and did not mind. All our nails look awesome. I paid $45 for mani and pedi. The place is clean and newer. When i'm back in MA I will definitely return. read more

went here for my first set of acrylic nails just before Christmas for my Christmas party, and wasn't very happy. Appears I got someone inexperienced in doing nails. not a very good job. Don't think I would go back or recommend at all. read more

The place just got remodeled and it looks very elegant, the employees are extremely kind and inviting and work with you as best they can

Terrible, terrible, terrible. I believe this is under new ownership and it was just awful. I write this as I'm sitting here with sore, bleeding heels! I was somewhat of a regular here but no more! read more

This nail salon seems to be under new management. It was a disappointment. Tech rushed through pedicure and polish was applied sloppy. So disappointed aa my friends and I loved this place. read more

I had been going to another very popular salon in NA but stopped because the atmosphere there was very chaotic and loud. At Jillians, it is so relaxing and the staff is sooooo friendly and happy. They do a beautiful job on nails and everything is completely sanitary. All of the instruments have been sterilized and packaged before the use them. I am now a Jillians devotee. read more

Love this place. The owner is really attentive and the location is really quiet and relaxing.

The staff here are wonderful and very good at what they do. A relaxing environment and a wide variety of colors to choose from... Both regular and gel polish. read more

When in need of a manicure, I usually just desperately call around local places at the last minute until I find a time that works. I guess I did not know what a really great manicure really was until I found Nina at Jillian Nails. Not only is it meticulously clean, I have never had a more perfect manicure. I have used her 5 times now and each time I have left being amazed how perfect each nail was. Even people at work noticed. Not one flaw! And Nina performs her perfection with a friendly smile and is sweet beyond measure! read more