1. Jillian Nail Spa

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North Andover, MA

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Jillian Nail Spa

3.6 (19 reviews)
PriceyNail Salons
Closed • 9:00 am - 7:00 pm

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Services - Jillian Nail Spa

Manicure

Manicure and pedicure

Jillian Nail Spa Photos

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I paid for this?!

This experience was awful from start to finish. Had gel removed and polish done. She only wrapped my nails for a few minutes before trying to get the gel off. She scraped the skin on my fingers with a nail file and then scraped my skin again with a tool to get the gel off all the while damaging my nail bed. Manicures are not supposed to be painful. She kept grabbing my fingers and impatiently straightening them, I think I was tense from the pain! What a mess. Thick coats with bubbles, sloppy job with polish all over the sides. Terrible coverage. I've included a photo taken within 2 hours of leaving. Can't believe I paid for this. Never going back. Maria, you need to find a new career - and the boss should do better with quality oversight and training. Horrible. Also, they use straw baskets to put the tools in before and after use. Extremely unsanitary.

Incident description
Stephanie N.

So this is for the owner. Since when I try to respond to stay too long. So I can debunk everything that you're saying. Because I didn't speak to you I spoke to Jill and I have the text message to prove it. Let me refresh your memory because you sound highly unprofessional. And I review good and bad places. From my personal experience. There is thousands of nail salons. So actually a lot of salons been able to fill my needs. Let me spell this out for you. I made an appointment. I called before coming in. I specifically spoke to Jillian. I have the text message to prove that. Also, my friend that had brought me there off of referral went in right before me. Which Jillian was asking for me right before I walked in. Second of all, you're very rude and heavy-handed. The first time I went there you did not want to remove my nails accordingly. Then, when I walked in , you were mad that I walked in. You were talking in your language to your coworker which was blatantly obvious that you had something to say. You are very hostile towards her and speak very negatively towards her. I don't need to know exactly what you're saying to understand and hear your tone of voice. Which I find highly disrespectful and unprofessional when you want to speak in your language in a setting when you have other individuals that cannot understand what you're saying. It's rude. I am Dominican and I don't not speak Spanish in front of people that do not understand me in a workplace! It's obvious that you were talking about me. Thrid of all , I specifically told you you cannot pop my nails off with another acrylic nail. It is highly painful and I do not like it. You preferred to take the easy way out in the fastest way. You put your hand in my face and said no we're going to try it this way. I refuse, got up and told you no we are not and I walked out. You do not have the right to tell me how I'm getting my nails done or how I'm having the removal. You are not giving me a free service nor are you paying for my services. I am paying for my services. You are a very disrespectful human being. And let's top it off with no one in that workspace was disinfecting anything. The only thing you had up was the plastic guards. You were not even washing your hands in between clients. So keep up the lies. I will report you to the Board of Health.

Very welcoming. It was my first time here. I called and got an appointment for 12. Great environment. I believe it was victor who did my nails. He did a great job and did exactly as I wished. I will definitely be coming back!

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10 months ago

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5 years ago

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7 years ago

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4 years ago

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7 years ago

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5 years ago

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7 years ago

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4 years ago

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7 years ago

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9 years ago

BEST PEDI! Very clean and relaxing environment. Owners and staff are welcoming and make sure you enjoy every moment there.

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12 years ago

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12 years ago

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8 years ago

The place just got remodeled and it looks very elegant, the employees are extremely kind and inviting and work with you as best they can

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9 years ago

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9 years ago

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9 years ago

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10 years ago

Love this place. The owner is really attentive and the location is really quiet and relaxing.

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11 years ago

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10 years ago

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Review Highlights - Jillian Nail Spa

“Went to this salon on a whim and was amazed at how Victor did my nails!”

Mentioned in 4 reviews

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Majestic Nails Spa

Majestic Nails Spa

4.1(12 reviews)
1.1 mi

I've been to Majestic Nails Spa in North Andover about three times for GelX nails since June 2025…read more While the nails last well and look nice, the owner, Lava, has consistently been unprofessional whenever I ask for them to be shortened. I gave her multiple chances because her work is fast and lasts, but there's been a clear pattern of disrespect when it comes to honoring this request. At first it was just eye rolls or sighs, but at my most recent visit on 8/23/25 (12:15-1:40pm), she went too far. When I asked for shorter nails again, Lava told me "I slap you" while motioning her hand like a slap towards me -- with another employee standing nearby observing the service. They both laughed, but I did not. I defended myself and reminded her this is a paid service, not free, and I should not be made to feel like asking for shorter nails is a problem. She then tried to change the subject by pointing out her haircut, which she had requested short at the salon she went to. I explained this was exactly my point: as clients, we pay for what we want, and our preferences should be respected. Her response was simply, "I like long nails, I tell my customers long, long, long." The nail work may last, but professionalism and respect are just as important. It's unfortunate, because she is skilled and the nails did last a month on me -- but the lack of professionalism outweighs the quality. For that reason, I won't be returning.

Amy went above and beyond my expectations!!! This is the best set (dipping powder) I have ever…read morereceived! Amy is AMAZING!! She takes her time, makes sure you are happy, is super friendly and professional and most importantlY DOES NOT rush. It is a relaxing experience. Plus, my nails feel natural and not super thick. I am looking forward to my next appointment. THANK YOU AMY!!!

Photos
Majestic Nails Spa - GelX done by Lava

GelX done by Lava

Majestic Nails Spa
Majestic Nails Spa

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A+Posh Nails & Spa

A+Posh Nails & Spa

2.6(56 reviews)
1.3 mi
•$$

Super clean, nice looking place. Went on a Friday at 5pm barely any waiting time for a pedi & full…read moreset. Was offered water as soon as I was seated. The girls were super nice for the most part. I'm 9 months pregnant & my ankles are a bit swollen. 2 of the girls were talking to eachother I heard them say something about ankles, they asked how far along I was told them 9 months & they proceeded to talk to eachother & laugh. So ima safely assume it was about my ankles which I found rude. Anyway the pedi was nice, the paraffin felt great. As for the painting of my nails I wished they would have buffed my nails so they can be evenly shaped so the nails would have looked nicer. My full set was average. The shape is ok, a little on the flat side. My biggest pet pev is she didn't bother cleaning the nail prior to putting on acrylic. I specifically asked for my cuticles to be cleaned since I know that not every salon offers that service as part of acrylics which is ridiculous. But she completely forgot. Literally just buffed my nails & proceeded to put on acrylics didn't bother even cleaning under the nail. Had to tell her again before she painted them to clean my cuticles & was told it was an additional 10 $ ‍. No point of having nice nails with dry skin around them. She took care of the cuticles, painted them but no lotion or oil so my hands after the service were a little dry. But over all it is a nice place a bit expensive which I wouldn't mind if the quality of the service I was getting was a bit better. Feel like if they worked on those little things this place would be great. I'm updating to 4 stars, I was apologized to & I really appreciated that. I would most likely give this place a second chance .

I've tried them for my last time. I took my daughters here yesterday after calling to ask if they…read morehad dazzle dry. They said they did. We all got pedicures which were entirely rushed and despite asking for regular pedicures they did a gel pedicure on one of my daughters (and tried to charge me for it). When we got to fingers I again asked they had dazzle dry and they said yes but then proceeded to "match" the color I asked for and did a regular manicure. It chipped twice before i even left the salon and today I have 3 fingers all with big chips. I won't even bother going back to have them fix it. It took 2.5 hours for my daughter to get a pedicure and a full set. We have a million nail salons in town, go elsewhere.

Photos
A+Posh Nails & Spa - Cat eye, sparkly blue nails!

Cat eye, sparkly blue nails!

A+Posh Nails & Spa
A+Posh Nails & Spa

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Jillian Nail Spa - othersalons - Updated October 2026

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