Went and got an oil change and changed out my fuel filters. I went and picked it up after hours,…read moreand there was a puddle of fuel underneath my truck. Of course they are closed and no after hours phone number for assistance I had to take it to a different oil change company to get it fixed. I feel their attention to detail is not there and they rush through oil changes. Now I have to pay extra to go get it fixed elsewhere.

Quick service and fair pricing guys are friendly and knowledgeable and they don't try to upsell you…read morelike jiffy screw

This is an auto care company that you can trust. They are honest and do a great job. Thank you to…read moreShaun and staff!

Excellent customer service. The price quotes are reasonable, the service is great, and the best…read morepart is your car works right afterwards.

Love, love, love Jake's Automotive and his crew. Have had several repairs done here, emissions…read moretesting and registration, and pre-purchase vehicle inspections and always have had a great experience with them. They've let me look at the underside of the vehicle and explained in detail needed repairs, or potential issues with a couple of vans I was considering buying. They've also declined to do unneeded services I asked about when it doesn't look like the car needs it yet. I particularly appreciate the mechanics not talking to me like a toddler about car repairs just because I'm a girl, as has happened to me a few times at other shops.

Went in mostly because my heater wasn't heating. It blew air just fine but wasn't hot. Paid 150 for…read morethem to say the heater is hot and headgaskets are blown. It'll be 6 grand. Had nothing to do with my issues and was 2-3x the actual cost of what if should be. Glad I didn't get the service I'll never be going back

KEVYN the manager needs to be re-trained or let go. We had an oil change done and immediately…read moresmelled something burning as we drove off from Valvoline. We brought our car back and our engine was on fire, Kevyn said it was because there was weather stripping that got caught in the engine from when they were doing the oil change. Kevyn refused to take responsibility for putting our lives in danger and refused to at minimum replace the trim that got damaged. He said it was our fault when there is video footage of that not being the case. 2 weeks later a customer rep called me to discuss what happened, she said they apparently Kevyn told my wife that there is a piece of weather stripping loose and my wife refused to let them fix it which is a LIE. Also, even if that was the case, what kind of mechanic would see a loose piece of weather stripping and not just put it back on??? It would take 3 seconds. Valvoline has still refused to take any responsibility

The regional manager contacted me. More of the same unsatisfactory service. This group stands…read moretogether when disrespectful service is given. They believe it is appropriate to call the customer a liar and overcharge for subpar service. Avoid this group.

Excellent service! I'm not a car person and they were able to explain exactly what my car needed…read moreand helped me understand why. I was very impressed with my experience and their professionalism as well as their kindness and dedication! It is obvious they are very honest people who want the best for all their customers. I will only be taking my car to the Inspection Station from here on out.

Unprofessional center. I called to check pricing for an emissions test and the guy that answered…read morethe phone said "5 billion dollars" then they hung up. I will say that a few minutes later they called back saying that they thought their coworker was playing a prank on them. Either way lost my business.

Took my 2016 Audi A6 in for an oil and filter change Nov. 13, 2025. After 0nly 372 miles I saw an…read moreoil puddle of clear oil on my garage floor. I called them to report this, they said bring it in for a diagnostic steam clean and dye to the oil for I think $130 or so. I feel they should have look at it for free seeing as though I told them there was no leak before they did the oil change. Took the car into another auto repair to have them look at it. the problem was the wrong oil pan plug and washer was installed resulting in the leak. I would like a refund of the cost to have it diagnosed and repaired with the proper plug and washer was $160.43. I won't charge you for my time.

To be fair, I haven't actually gotten a service from this place, but that's kind of the point. They…read morewere honest and transparent about what I needed and did not need. I came in because my car was squealing when I started it, but it did not do it on the day of the appointment. Rather than blowing me off or charging me for something I may not need, they opted to make sure my car was safe to drive and inspected the engine. They noticed that I had some oil build up, so they taught me how to check my oil and educated me on how to take care of that in both the short and long term. They made sure my serpentine belt was safe to drive and answered all of my questions, despite not charging me. No one works on commission here, and they really seem to do right by the customer. I will for sure be back with any of my auto mechanic needs!

Genius highly skilled and the best muffler mechanics. Top shelf fluids parts. I broke down on the…read morehighway and they helped me get back on my way the same day. Thank God my old Chev is a dependable USA made vehicle. Thank you Jose for getting to the bottom of the problem.

I've taken my car to Jim's Auto for multiple problems; they are upfront about what they will and…read morewon't do, which is great. They charge what the job is worth and frequently less because it sometimes takes less time than the book says. They are honest and professional. They do excellent work, and I trust them.

Our car had been having some problems like not starting after we had been out using it for a while…read more We took it to Autozone and the man helping us said our battery was fully charged and recommended going to Ray Bradford's to have our car checked out further. He explained how to get there and I remembered seeing it before. Every time I've driven by it, there's been tons of cars out front so I figured it must be good. We decided to follow his advice. We pulled in to Ray Bradford Automotive and the first thing we encountered was where do we park? There's a small parking lot out front, but it was full. Luckily, we were able to park across the street in the BYU lot because you don't need a permit after 4 pm and it happened to be 4:06. We walked in to the lobby (which has 2 comfy leather sofa recliners, a big screen tv, a water filter thing where you can get a drink, magazines, lots of interesting decor) and the car man, who we later found out was Ray, the owner for 30 years, helped us out. He was very nice and efficient. We left our car overnight because he said he'd be able to check it out more in the morning. This place is in such a convenient location, walkable from home, which is really handy when your car is in the shop. It's just a block south from BYU. The next day, today, we waited for a phone call and didn't hear anything. We decided to call in the afternoon and they said our car was ready. We went to pick it up and Ray told us what they had done (cleaned out an area where the fuel wasn't able to get through) and said he wasn't going to charge us anything. He pointed to our son and said, "You've got bills to pay right there." That was unexpected and so kind of him! Thanks Ray. He said if our car was still having any trouble to bring it back to him. We will definitely be back whenever we need to get our car fixed. We had a great experience here. They had our car ready to go in the parking lot for us. I highly recommend this place for anyone who wants a personal, honest experience at an auto shop.

I literally cannot express how grateful I am for the owner of this shop!! He's SO honest and takes…read moreincredible care of his customers! He treats people like family. I've been to auto shops all across the country and nothing compares to the service this shop provides. Most auto shops take advantage of you but Bradford Auto tells you straight up what is needed and necessary and doesn't have any surprise costs. I'd give 10 stars if I could!!!!