Very disappointed. Came in for oil change, radiator service and state inspection. They talked me into differential service with a $10 discount. At checkout they said they couldn't give me the discount and offered me a coupon instead. I drove off and minutes later my truck overheated. They flushed the radiator and didn't bother to refill. I won't be back. read more

Thought these guys would have been good, but guess not! Came in for an oil change and tire rotation and they busted one of my studs while trying to put my tires on. They said they couldn't get the tire on. So instead of stopping, trying to figure out what the problem was, they kept ramming the tire on until the stud broke. Thought their job was knowing how to put a tire on? They stated that they didn't know why the tire wasn't going on and asked if I wanted them to fix it. Joking? No! So, I am still waiting for parts now. To top it off, they quoted me a specific price initially, then when I went to pay, they tried to charge me more than what was quoted, with the same amount of work done. read more

They left the air filter after checking causing the check engine light to come on. Took to the dealer and they charged somewhere around 600 to put a new part that was caused from dirty egr. They did refund the oil change and make it right but this is the second time that this has happened and the first time they did not. The first time they told me they checked the air filter but did not and it was almost sucked back into engine. That time the check engine went on as well. They are nice people and try hard just make sure to check your air filter afterwards everything else was good. read more

I called ahead to see if they had people appropriately staffed and if there was a wait for a vehicle inspection, that their waited in a half an hour and they said they don't have anybody to do the inspection as their mechanics are working on other stuff and it's first come first serve. Thanks for wasting my time read more

We were the first customers of the morning and we were getting an inspection sticker. However 3 other customers checked out before we did. We had to wait an hour for our vehicle to be finished. I don't understand why our vehicle was not parked in a bay before the other vehicles. Our vehicle was clearly the first vehicle of the morning. read more

This was a slow and tedious service. Then they tried to up sell me to all kinds of filters I didn't want. The next visit I'll bring a lunch.

The guys did a quick and super job of rotating my tires and doing an oil change!! They were professional and informative. I'm glad I came here. read more

Had a great service at this location. I had my oil changed with full synthetic, replaced my air filters, and had my tires rotated. The staff was courteous, kind, and were able to answer all of my questions completely and competently. This is my second time coming to this location and I ABSOLUTELY WILL be returning in the future. read more

I got an oil change and a tire rotation here, and they forgot to reinstall a lug nut on a rear wheel. When I went back several days later after noticing the missing lug nut, they said they didn't have it. They told me to buy one and they would put it on. They lost it. They should replace it. They also left one of the black covers on the front fender and I drove off with it on the vehicle, and it flew off right in front of their shop. They got two stars because they remembered to reinstall the oil cap. read more

Terrible service. My wife got the oil changed there two days ago. I opened the hood of the car to find the source of some rattling and bumping noises. They had left the battery unsecured. It takes a minute to tighten the bolts on the cross bar that keeps the battery in place. Against my better judgment they replaced a headlight bulb. They loosened a couple parts to get to the bulb. These were left dangling in the engine compartment. Go anywhere else but here. These obviously care little about your car. I'd give zero stars if possible. read more

Came in a few weeks back to get an oil change and the whole process was quick and easy. Steave Castillo helped me get a better understanding on why I needed to get my filters changed and showed me what my vehicle would need in the future. His customer service was extremely helpful. Best customer service I've seen so far! Definitely coming back! read more

I got my car inspected here on the 29th, right after i got off work at 5:00. There were no customers ahead of me, so they got to work on my car immediately. I waited about a total of 30 minutes, and they were done! I was really surprised, being that it's the end of the month. Very efficient, and the whole staff was very friendly and professional. I'd definitely go here again for my annual inspection! read more

Very prompt service when I went a little after 10:30. When I left before 11:00 it was getting busy. Great turnaround if you do not going during lunch or right after work. read more

Good service, but their prices are incredibly expensive. Research your air filters before agreeing to buy one there. 54.00 cabin filter which can be bought for 17.00. Your choice, but beware. read more

Went to get my car fixed 3 days ago and am thankful these guys fixed the problem in a hurry and it wasn't expensive either ! Roland did a great job communicating the problem and helping me as best he could best mechanic I've had great person great place 10/10 read more

I had a great experience visiting this location. I was on a road trip with my family last week when I realized I needed my oil changed. I stopped by here and the service was really good and it only took about 10 minutes. Was very impressed . read more

I went to a Jiffy Lube and they messed up my oil pan and oil leaked all over my driveway. I started to drive it to work the next day and noticed oil on the driveway, stopped and checked the dip stick and no oil on it. I had to bike down to the autoparts to buy a couple of quarts of oil to get my car to the Ford dealership who told me I needed a new oil pan. I called Jiffy Lube and they told me the fine print says they don't fix anything plastic and the oil pan has some plastic parts and they won't pay. He told me sorry, we can't help you. Never again would I go to a Jiffy Lube and I'm on Yelp trying to find a good place to get a coolant flush when I thought I might want to share my Jiffy Lube story. read more

I've just recently discovered this Jiffy Lube, and I'm so happy I did. Both times I have went, Chris has helped me and had me in and out in about 15 minutes. He answered any questions I had and was super nice. Everyone there has greater customer service and I will definitely be returning. read more

Young guys working here and I will tell you what they get after it. Good to see people work fast hard and together. Keep it up.

Awful is all I can say. Broke my cars oil filter and said it wasn't their problem. Had to have my car towed to the nearest shop on my own dime. I have messages into corporate and my local news station to investigate this HORRIBLE shop. Won't stop until I get justice! read more

UPSELL!!!UPSELL!!! UPSELL!!!UPSELL!!!UPSELL!!!!!!UPSELL!!!UPSELL!!!UPSELL!!! As much as you can and as FAST as you can!!! I get it, but for the love of god, man, how about just that oil change that I asked for? To their credit, when they finally did the oil change, it was pretty quick (2 other customers were in there with me) and I was in and out in about 15 minutes. But that wasn't before having to opt out of about 6 different up-sale options with the guy on a computer screen that was literally located in one of the in-use bays -- so much so that I was actually nudged out of the way by the truck that was driven out of it by another tech. I suppose the experience is about what one should expect from a corporate chain style lube shop, but I certainly wouldn't have gone had I not had a $15 off coupon (and it was still $60+ after said coupon). Worth it? Meh. read more

Idiots. They can't follow simple instructions. The female mechanic couldn't even get my hood open. I had to go pay someone else to undo what Jiffy Lube did. Total joke! read more

They are always fast, professional and don't try to push other services on me. I called a auto repair service in the Woodlands to remove my broken undercar shield since it was hitting the road and they jokingly laughed and said they couldn't fit me in. I called this jiffy lube and they said come in and we will remove it for you. It took 4 mins and they didn't charge me. They said when I get a new one they would put it on for me. They did t treat me like a second class citizen like the other place did. read more

Best service I've ever had for an oil change place. They were extremely friendly, fast, and efficient. I was in and out in about 20 minutes, and they even showed me everything they did before I left. Very impressed. read more

Went to pay for my high-mileage oil change, and about fell over when the guy behind the counter said it was $60!! I asked what the heck I paid $60 for, and he showed me a list of "benefits" including cleaning all my windows, vacuuming my carpets etc. I told him that if I had known how much it would cost, I would've just gotten the regular oil change for half the price. He told me that as the customer it was my responsibility to know the prices. I didn't want any trouble, and my husband was starting to get mad, so I just said I guess I should've asked. When we finished up the Jiffy Lube guy said "have a good day" and I asked "do you have my keys?" His response was that they were waiting outside. I figured there must be a stand or something outside where I could pick up my keys. But there wasn't. My husband and I looked around for a while and couldn't find my keys. So we went back inside, only to stand in line. Eventually I went back outside and found someone else. He told me that the keys were on the front tire. What the heck???? A little better description would've been helpful. Then again, the guy inside couldn't manage to zip up his fly, so guess he couldn't be bothered with the complicated stuff like letting his customers know what was going on. The worst part? I got home and was looking at my car. They hadn't washed the windows, and they hadn't vacuumed my car. Who knows what else they didn't do!! This place was awful. I wouldn't take a pinto to get an oil change here. read more

No customer service they try to bring you in and complete the work before telling you any prices. Never will set foot in a ripoff over priced jiffy lube again. read more

Please stay away from this place if you value your car !!! I was here about 5 pm 2/11/15 and first, the handle of my dipstick broke off during the oil change. After adding the oil the employees studied the dipstick for a while and said " It's Full" They COULD NOT have known if the car was full of oil because the dipstick could not be pushed in the tube all of the way without the handle. Now the dipstick is stuck in the tube, and I can't get it out or check the level of oil. Second they did NOT give me a receipt. I think that they kept my money, and did not put my info in the computer. They stuck a sticker on my windshield, but it does not have the Date of next oil change, or mileage of next oil change on it, it is just a blank sticker. STAY AWAY. read more

Let me first start by saying, I have been a faithful Jiffy Lube customer for over 20 years. They have always changed the oil in my 1998 Honda Civic from when I lived in Dallas to me moving to Houston. They have changed the oil in all 3 of my vehicles, a Honda Ridgeline and Hyundai Santa Fe. Although I had heard a lot of negative things over years about Jiffy Lube especially at this location, I kept telling everyone, that I have not had a bad experience with them so their negative stories were not my story. Unfortunately, their negative story officially became my store on a Saturday morning, August 2016. I took my car to the Jiffy Lube located on Sawdust Rd. as I have done many times before and requested an oil change. They went through the normal process of giving their recommendations outside of the oil change. I gave them permission to change the windshield wiper blades and that was it outside of the oil change. I go back in and sit waiting for them to finish and about 8 minutes after sitting down, they come and get me. The gentlemen proceeds to tell me that one of my spark plugs pops and flies out of its cylinder while they were changing the oil and checking the fluid levels. I said it did what, he said while they were checking the fluid levels, they heard a crackling sound, then a pop and the next thing they knew, the spark plug came flying out and landed on the motor. He then asked me if anyone else had touched the car or changed the spark plugs and I told him no. He said he can show me where the spark plug landed which was right on the motor. I told him no one else had touched my car but I will make sure to tell my husband what he said. He said they put the spark plug back in and they will let me know when they were finished. After they finished with everything, I got ready to leave and before I could pull out of the driveway of station good, my car starts hesitating while I'm driving and can't really pick up any speed and then the check engine light comes on. At this point, I turn around and go back to Jiffy Lube and tell the guy what the car is doing. I told him it's not picking up speed and the check engine light came on. He said they just needed to recalibrate the sensor and the light should go off and once I drive it, everything should balance out. Now, I want to trust what he's saying because I have not had any issues before but I knew something was off. We recalibrate the sensor and the light goes off. I drive off the lot and before I can turn at the light good, the check engine light comes back on and my car begins to drive slower. I didn't want to turn around again because I was scared the car would stop. I got home and told my husband what happened and he said a spark plug flying out ABSOLUTELY CANNOT HAPPEN. He said they really told you that, and I told him yeah. He said ok, let's take it to Riley Automotive to see what they say. Unfortunately for us, Riley was closed. I eventually had to get me a new car because of the incompetency of this Jiffy Lube. Come to find out, the wire was stripped and the wires and the spark plugs needed to be replaced. So I have officially made it my mention to WARN EVERYONE i know and meet to STAY AWAY from the DEATH CAR TRAP known as JIFFY LUBE. I had to pay 465.48 because of the incompetency and bold face lie told because of the lack of ownership and integrity of the employees and the company. It's amazing, all they had to do was take ownership and fix the problem they created but nope they felt deceit was a better route. Thank you for creating this cause, because consumers need to know about this place and company. read more