This was my third time getting an oil change at Strickland Brothers, and I've always been very…read morehappy with my previous experiences. Unfortunately, today's visit left me pretty frustrated. One employee directed me to pull in, so I followed his instructions. The other employee apparently didn't see that and yelled at me to stop. As someone who already gets anxious pulling into places like this, it completely threw me off and had me panicking--even though I was simply following the directions I was given. He quickly apologized from a distance, but never came over to apologize directly. The actual oil change was quick and the service itself was great, but as I left, all I got was another "sorry 'bout that." I understand miscommunication happens, but being yelled at for following an employee's directions was upsetting and made an otherwise good service experience unnecessarily stressful.

I seriously can't recommend this place enough. Every single time we've gone to Strickland Brothers…read moreon Boughton, the experience has been amazing. The staff is always friendly, welcoming, and genuinely treats you like family, not just another customer. They're fast (like actually fast, it really does take about 10 minutes), but they don't rush through things. They check all your fluid levels, top them off if needed, make sure your lights are working, and even look at your air filters. It feels thorough without being overwhelming or pushy. The pricing is also a huge plus. If you sign up with them, they send coupons regularly. We recently got 50% off an economy oil change and $25 off premium, which is honestly such a good deal. It's rare to find a place that's quick, affordable, AND has great customer service, but they nail all three every time. We won't go anywhere else!

We drive twenty minutes further just to come to this location, and we are happy every time!…read more Service is quick and reliable. They do exactly what they say they are going to do. Check for coupons, rideshare and military are available. This location is always five stars. 10/10

Staff is always on top of things! They are well staffed as well because I am always in and out…read more These boys work hard at this location it's by far my favorite one! Keep up the good work guys.

Honest, good work, not trying to sell you anything you don't need, fit me in at a last minute, and…read morefixed the problem, fair pricing... Very happy with their service. I will definitely be continuing to bring my car here for future issues and upkeep!!!!

I brought my van in because it was leaking oil. I had a pretty good idea what the problem was, as…read moreit is a very common issue with this model. They charged me less than the internet suggested. I also told them I thought I had a bad wheel bearing. They charged me almost nothing because it was something bent that they straightened. If they would have charged me for a wheel bearing anyway, I wouldn't have blinked an eye. They are honest, fair, and awesome. They also will send you electronically a quote for every piece of work they might do, and you can individually accept/decline the jobs. Matt is a stellar guy, and I missed the secretary's name but she is always kind and patient with people (even those that might not deserve it). I tell everyone to bring their vehicles here and I firmly believe it.

BEST service and honesty I have ever experienced with a mechanic shop! After having significant…read moredamage done to my vehicle at another shop when attempting to get an oil change done, Christian Brothers Automotive was caring and compassionate from the beginning. They were quick to assess the damage done and take pictures in order to document all that was wrong. When the owner of the other shop refused to take responsibility for the damages, Christian Brothers Automotive helped me to reach out to the owner and even offered for the other shop owner to view my car under their watchful eye! When that did not work and I was still deciding how to move forward, Christian Brothers Automotive offered to keep my car at their shop and every single night they locked the car inside their shop to ensure its safety. They continued to check in on my progress with no pressure to make any decisions and also continued to offer advice and assistance. This was above and beyond anything I expected. After my car sitting at Christian Brothers Automotive for 3 entire weeks, I finally made some progress with being able to figure out how to get the owner of the old shop to take some responsibility. While the matter is still being figured out, Christian Brothers Automotive fixed my car and even checked in a week later to ensure I was happy with the car and that it was running well. I have nothing but positive feedback for this amazing company and fantastic location! The location owner Paul clearly cares about maintaining an honest business in which individuals feel they are able to learn about what is going on with their cars and make informed decisions. And his service manager Joe is compassionate and provides assistance without even being asked. Finally, the mechanic Tony who fixed my car was informative and very efficient. Overall, the entire staff was a pleasure to work with and I felt very comfortable with their entire store! I hope more people use them for their car needs because I want them to stay in business a very very long time!

I went to get a radiator hose replaced on one side. They said the other hose need to be replaced as…read morewell. I refused. They wanted to flush and seal and replace other item that was not requested and very much not necessary. I denied . Asked if my suspension was OK for upcoming trip. Got home there was no coolant in my reservoir !!! I would have driven around, thinking my car had extra fluid in the reservoir and did not. I put in a half a gallon of coolant that I happen to have at the house. Not to mention, I paid for two jugs of coolant. They did not mention the previous quote for work that I needed done on my engine at all. Everything else was fine, so they said. The courtesy ride was not offered with me until after I dropped my car off, and that was if they had time. This was my fourth time at this shop and I was really happy with them and how thorough they checked out my car. This time I felt like it was under a different management and the care previously was no longer. I put my faith and trust in your shop. While in another state visiting, I took my car to my brother, who is a licensed mechanic, and found two engine gasket leaks, and some issues with my suspension.

My vehicle broke down and I had it towed to Tuffy as they had handled a minor repair for me before…read more Obviously the cost of a major repair is not ideal, but Eric was able to apply a warranty for a part that saved me hundreds of dollars. I am grateful for their transparency, willingness to work with customers, and for the speed and quality of their service. Thanks, Eric!

Let me tell when i bring in my car then fix the issue mot return with the samething. He a good one…read more d9nt show me how much ghe part cost ypu then mark it up 300 dollars not a good move. Absolutely will not be returning and will expose for the bullcrap congrats ypu got my money but i will.not go quite

Everyone is very friendly and they do a nice job of explaining what is being done to my car. Their…read moreprices are reasonable and they do great work. I really appreciate that they don't do any high pressured upselling for work I don't necessarily need. Great customer service!!

Pulled up with a hour till close on Saturday with an emergency. They were able to help me confirm…read moremy issue and pricing is fair.

Great honest people, could have charged me a fortune for bad breaks. Turned out it was still under…read morewarranty "pads and rotors" but calipers was thought to be the issue. Turned out to be a $22 dollar bill even though they spent well over 4 hours inspecting and doing the work. Bye Bye Dellwood Tires who wanted over 1350 for back break job only. This is the place to take your car when you know nothing about cars. They are honest and don't try and upsell you.

I used to panic when something went wrong with my truck…read more Since I found Feehan, I don't worry. I know I will get what I need at a fair price. No hype no BS. I've had at least 4 of my trucks and cars in for service as have both my neighbors. An honest and fair mechanic, FINALLY !

Always delivers quality results for the value of services provided. Go to place for all three of…read moreour vehicles

Oil change was super fast and everyone was so nice! They handled my truck with care. Definitely…read morewill come back!