I was truly disappointed I'm this place, mostly the uncaring kids that work there. Six days after…read moremy car was towed there (including the weekend, to be fair) I stopped in to take a picture of the codes necessary for the correct part. Kraig was good to tell me them over the phone the day before, but it sounded like he said it was a PCM, when in fact, it was a BCM. Wish he would've been more clear, but not a big deal. When we were walking out there, we noticed the right rear tire was flat, even though my car was towed there & was a-ok at that point. Kraig stated it must be a slow leak; wasn't like that a couple of days ago. This was a Tuesday, yet they're closed on weekends (??). In checking out the tire, he then said it was getting low in 3 hrs. Be that as it may, When I picked up the car after it was done, immediately I saw big white scratches on my rear bumper that was not there before. Went in to inform Kraig & while we were looking at it, I then noticed a smaller mark on the front bumper, which was completely repainted just a few months beforehand & was also fine when it was towed there! He tried to downplay it & said he'd get ahold of the owner. In the meantime, I received photos from the tow truck company proving it was fine upon arrival there, yet Kraig said the owner was only willing to pay for the back bumper! Thankfully I disputed the charges with the AMEX (HIGHLY RECOMMENDED), so then he caved in & paid for both bumpers. I later found out they will actually use a quad runner ATV to push in and out cars if necessary!! The tire was suspicious since it happened well into their possession, but I let it go since I wanted nothing else than to move on & put this behind us. If all this wasn't enough, they didn't even have the courtesy to use a paper floor mat, so my car was rather filthy especially on the driver side. Unless you want your car treated like this folks, there are places very close by (Ewerts Automotive, Art's automotive) that treat their customer's cars with more respect & are much more reasonable. Low integrity automotive charges approx $185/hr, which is comparable to dealers!!

Brought my car in to get it checked out. They were very…read morehonest. I cried haha It is ok because I took their advice and got rid of my car before I had to spend up to 20k in repairs. Everything worked out and I am so glad to have actual honest people in the car buying/repairing field!

If you want to tie up your vehicle for months, come to Minooka Collision. My car sat in their…read moreparking lot for a month before they even began working on it. By that time my rental car allowance had been used up and I had to rent a car for 4 MONTHS!

Over 3 months to fix a minor rear end collision. Claimed they were waiting on a part. Terrible…read morecustomer service/communication. Rarely returned phone messages.

Honest, good work, not trying to sell you anything you don't need, fit me in at a last minute, and…read morefixed the problem, fair pricing... Very happy with their service. I will definitely be continuing to bring my car here for future issues and upkeep!!!!

I brought my van in because it was leaking oil. I had a pretty good idea what the problem was, as…read moreit is a very common issue with this model. They charged me less than the internet suggested. I also told them I thought I had a bad wheel bearing. They charged me almost nothing because it was something bent that they straightened. If they would have charged me for a wheel bearing anyway, I wouldn't have blinked an eye. They are honest, fair, and awesome. They also will send you electronically a quote for every piece of work they might do, and you can individually accept/decline the jobs. Matt is a stellar guy, and I missed the secretary's name but she is always kind and patient with people (even those that might not deserve it). I tell everyone to bring their vehicles here and I firmly believe it.

These guys are convenient first of all. Who wants to go the the dealership when you can just drive…read moreup and get in line. The dealership needed appointments. The crew is friendly and helpful. They want to do good work and they want you to come back. They hit all the marks!

Took my girlfriend's car for a typical oil change. They seemed decent so a week later I took my car…read morefor an oil change and a new battery. When I pulled up there was a 3 cars in front of me. The man came out and asked what I was there for. I mentioned the oil change and asked if they had batteries in stock. He said yes. When I got into the bay I was there for 30 minutes. I asked what was taking so long and they said they had to run and get a battery. Another 30 minutes later they put my battery in. Today my gf had to take her car to be repaired. The shop said who ever did the oil change didn't put a part back on! It cost her $500 to be fixed. Do not use this company!

Very few reputable shops around anymore Jeff the shop manager is fair, straight shooting and honest…read moreabout repairs. We made the mistake of going elsewhere for a better price and found we got scammed there Jeff and his team went above and beyond to fix the issues from the other shop when I got my next car I had him check it out everything looked good and now my wifes school brings their buses here!

This place with Willy and the Owners Rock, excellent , just GREAT:read more

Its hard to find auto repair shops that give you the feeling that was money well spent. Their…read morereviews were what made me take my car there and I wasn't disappointed. They give you skilled and quality work at a fair, honest price. Also I love their mascot a friendly Lab just like their owners

This place is amazing! Always above and beyond. Skilled and honest. Always friendly and…read moreprofessional. Excellent ballance of quality and price. I have used this shop in the past because they had good reviews and are close to my work. Recently, I was driving to work when I felt one of my break lines pop. The timing was awful as I was set to start driving to Boston right after work for my daughter's wedding. Not only did they take me right away, but they were able to replace both break lines before my shift ended. I can only imagine how disruptive it was to their schedule. They could have charged me triple what they actually did and I would have happily paid. It would still have been cheaper than two plane tickets and a rental car with less than 24 hours notice. If you need automotive service, I strongly encourage you to give them a call.

BEWARE...False advertising and price gouging. Since Dad…read moreretired his son ( I believe) is going to destroy this once great business. They diagnosed my sons car and quoted DOUBLE what other places charge. $1800 just for a catalytic converter part????? They advertise free diagnosis but then charged a $75 fee??? We won't be back and won't ever recommend them again as we have for years.

I cannot thank Shorewood Auto enough!! My husband and I have an older car that we just cannot…read moreafford to trade in at the moment. They had the car for less than two weeks and fixed EVERYTHING (timing chain, oil pan, gaskets, you name it - it needed it!!) that was wrong with it at an affordable price. They kept in contact with us the entire time and answered all questions we had. I feel like we can breathe again knowing the car is running like a champ. Thank y so much for all of your help!!

A.K.A. Artie's Auto Repair. This place is amazing! Always…read moreabove and beyond. Skilled and honest. Friendly and professional. Excellent ballance of quality and price. I have used this shop in the past because they had good reviews and are close to my work. Recently, I was driving to work when I felt one of my break lines pop. The timing was awful as I was set to start driving to Boston right after work for my daughter's wedding. Not only did they take me right away, but they were able to replace both break lines before my shift ended. I can only imagine how disruptive it was to their schedule. They could have charged me triple what they actually did and I would have happily paid. It would still have been cheaper than two plane tickets and a rental car with less than 24 hours notice. If you need automotive service, I strongly encourage you to give them a call.

Joe got me in and out quick and was so affordable. So grateful for a great mechanic so close to…read morehome!!

My son bought headlights off of eBay and they didn't work. I suggested he just bring the car up…read moreto Central Auto and have them replace the headlights. Central was instructed to give us back the headlights so they could be returned to eBay. They did not give them back to us. So I went up there to get them back and they had them so problem solved. NOPE!!! The headlight lenses are scratched up and the body of the lenses are chipped up. There is no way to return them now even though they are defective. Central Auto is taking no accountability for messing up the lenses. I WILL NEVER GO THERE AGAIN NOR WILL I RECOMMEND THEM!!! Shady ass place!!!

I have nothing positive to say. Took my daughters CADILLAC in for some ordinary repairs. It was…read morethere for over a week. After picking the car up we discovered it was still out of alignment. Reached out again, took the car back for another alignment., left it AGAIN for days. STILL the car is out of alignment. After consulting another repair shop we were told that it was likely never aligned, period. In the process we have ruined two brand new tires. We had also replaced the rear struts at Central and have been advised that the parts they used were of the lowest quality and need to be replaced. It has only been two months. There was a bit of a language barrier but I'm not sure if it was truly an issue or out of convenience. If you're also a gringo, I would take my money elsewhere. We have spent over $3,000 here and wasted at least $1,000. It's unfortunate.