The customer service representatives were very kind and helpful. They did a wonderful job with the…read morecar and kept everything very clean. They even had a towing service that made life easier. Repairs were quick and they kept you updated on text.

To be fair, the work they did seems solid…read more My tesla was rear ended in August of 2022. They billed just over 21,000 for the repair. They were well compensated by the persons insurance that hit me. DanRich Carstar customer service is the worst I've ever dealt with in any business I ever patronized. My car was dropped late August. This repair shop was chosen because they boasted that they were a preferred Tesla repair facility, which I was told meant they would have priority access to parts. Tesla does have an issue with parts, from my research. My car was finally put into structural repair on Nov 3. They have an app to update their progress and I was given weekly updates. I was told that my car would be ready for pick up on December 23. I was specifically told that any delays in pick up would be communicated by a phone call. My area was forecasted for a winter storm on December 22. I called to confirm pickup on December 20 & 21 and 22. No return call was given. I showed up to pick up my car on the 23; the facility was closed. They had a sign on the door. They did not return my calls or message. They did not change their voice message to alert anyone of the closure. I called the following week, assuming that missing a few days because of the storm, my car would be ready the following week. They did not send me a message until January 6, saying at that point my car was entering reassembly. They updated my pickup date to January 12. I picked up my car after hours on the 12th. When I got in the car, I noticed that the steering wheel leather was peeled off. I left the car and returned the next day. After a wait, I was addressed by Rich, of DanRich. He had no explanation of why my wheel had the leather peeled off. After a brief discussion, I was assured that a new wheel would be ordered and installed at the facility expense. I called the following week, as I was told it would take a week to receive the steering wheel. I followed up with Jordyn at customer service on January 19 and was assured I would hear back by the 20th. I gave her to the 27th to call me back, they never did. I was given excuses of how they didn't hear back from anyone at Tesla, that the issues in getting parts was far out of their control and that the peeling on the steering wheel was probably from my oily hands. It's a shame that a business such as this does everything in their power to not take responsibility for the easiest thing they can control....how their customer sees them. All they needed to do was tell the truth, instead they lied, sidestepped responsibility and pointed fingers at anyone and everyone. I won't use them again, and If this review can help one person to choose any other repair facility, then it accomplished its goal. Not that it matters if they can bill 20K to every car they bring in.

Finding an honest place to service your car is hard and stressful, Bell Side 7 was great with…read morecommunication, explained everything and broke it all down for me. Prices were good and the staff professionall.

Nice, kind, honest. Very customer service oriented. Went in for an engine coolant flush and fill…read more They took me the next day even tho they are very busy. Drove me home after I dropped my car off. Would have picked me up as well but I got a ride. I believe they only provide that service if you live close.Mousa and Junior we're very accommodating. + Answered many questions for me about my car. I will go there again

Great experience with my husbands car. The body shop was prompt and attentive as well as a…read moredetailed. We appreciated that very much considering these days, it can take months to get car back due to parts. That wasn't the case with body builders!! Would recommend this place for sure!!

Was doing a DIY fender replacement and the last bolt I needed off was stripped. Took it to Body…read moreBuilders and the owner personally took the bolt out free of charge. Very nice staff and very reliable, highly recommended.

Dean and Danny are the best always there to help very knowledgeable. Makes it a great experience.read more

Don't trust these guys! Horrible service , crooked sales department! Go elsewhere !read more

Karn does great work and is reasonably priced. I can't recommend them enough. Locally owned and…read moreoperated.

Couldn't have asked for a better experience! Appreciate John's honesty in checking my brakes and…read moremaking sure my car was ready to go for an upcoming road trip. He explained everything in detail. Will definitely go back if I need service in the future.

We had hail damage as well as bumper damage-Rachel promptly provided an estimate. She also was able…read moreto give us a schedule that was really convenient for us. They did excellent work and were excellent to work with. Highly recommend them!

Great work, amazing people, they don't use aftermarket parts... absolutely incredible experienceread more

I highly recommend Elite Transmission! Charles is a wonderful man who is welcoming, very…read moreknowledgeable, super helpful, and above all he is very honest. He was able to determine what was wrong with my car (which was not my transmission) and he referred me to the correct person/place for what I needed (who was also helpful and kind). Hopefully I will not need transmission work, but if I do I will definitely go back to Elite Transmission!

My poor car has definitely been through A LOT with me. But every time Tony always manages to keep…read moreit alive and working even better! Unlike other places who take advantage of my lack of car stuff knowledge, I trust this place to always have my best interest!! Quick and efficient service, no long waits, reliable and answer quickly. The prices are super fair and the value is extraordinary

We just took our honda civic car for service recently and KCC did a great job again. At first, we…read moretook our car to a honda dealership to check what was causing our car to overheat since we were within that area when the overheating problem happened (it was a heatercore leak and overheated). The dealership then told us about the price which was beyond our budget and decided not to proceed. I contacted KCC after and ask if they can fix it....to make the story short, Kudos to KCC again for the great service rendered. The good professional people there did not also overcharged us w/c we were so happy. I highly recommend this family owned place for car services. Thank you again,

Clean and professional work thanks for the honesty. Were able to diagnose my alignment problem and…read moregot my straight