I called Tony to get a quote for a front differential rebuild on my truck. He insisted I bring the truck in for him to look at so he can quote the repair, understandable. Before he took my keys the day I was dropping it off, he started to guess what's wrong with it from the symptoms I was telling him. I left the truck with Tony and he kept it for several days. I followed up to check on status several days later and ironically he said they just put it up on the rack to inspect it. I was quoted $3k to rebuild the front differential and a second option of a used one at around $1500. I decided not to do the work by Elite since rebuilding it was extremely too expensive compared to other shops I called to get an idea and of course I didn't want a used major part on my truck. Tony wouldn't release my truck without a $98.00 inspection fee that he NEVER mentioned when I took the truck in. You charged me to tell me I need a front differential rebuilt when I already told you I need the front differential rebuilt. Long story short, he's mercurial & a rude person. Stay away at all cost!!! Continental Transmission at 72nd & Harlem Ave. rebuilds the exact differential for $1,500.00 and that's exactly half of what Tony charges for the same exact work and they will inspect anyone's car for free. All the other shops I called in my area do free inspections too. In my case I knew what was wrong with my truck and told him what my maintenance mechanic said that doesn't do drivetrain work himself. You can call a bunch of other drivetrain shops and inspections are free and most likely 1/2 of what Tony charges for the work going off my personal experience. Tony, if your shop charges an inspection fee, that's your right. But, at least let your potential customers know up front about the inspection fee and not SURPRISE them at pick up or hold their vehicle hostage unless they pay. I'll be filing a claim with the BBB as well leaving a review on google to let others know your shop is not a professional shop and you are not a straightforward untrustworthy person.
Too bad there is not a ZERO star option.
Consumer beware ************** read the comments from people who had issues with Tony not his family and friends reviews praising his shop.
Get quotes from reputable shops and check their google and yelp ratings look close at the 1 stars and how they handled situations and check his BBB profile. I wish I checked Elites before attempting to do business with them. read more