I went in for a simple headlight bulb and the counter person was extremely helpful. I was…read moreextremely impressed with his politeness and willingness to help. Definitely will come back here again.

I visited the New Lenox store on Tuesday and I need to post about the wonderful customer service I…read morereceived from Abigail. She was such a breath of fresh air! Thank you for the patience, determination and positive attitude. Keep up the good work!

This is always my go-to store for everything I need for true quality parts for my vehicles. I love…read morethe fact that it's a local family business, and I can pull up a stool at the counter. You just can't do that anymore at any of the other "parts stores". You will always find Lee behind the counter working hard. The team here really knows their stuff. Not once have I been given an incorrect part. You can sign up for emails from Napa online to check out promotions and discounts.

From the owner: Welcome to New Lenox Auto Parts, Inc. Our goal is to provide complete satisfaction by offering a…read morefriendly, personalized service to meet all of your automotive parts and accessory needs. Whether you prefer to order online or in our store, we look forward to working with you. Travel with confidence knowing that all NAPA brand parts purchased are warranted and honored at more than 6,000 NAPA Auto Parts Stores and NAPA Auto Care Centers nationwide. Call us today for more details!

These guys are great, helped me out a ton today. I really appreciate the expertise provided on…read moregetting the right parts for me. Otherwise I got myself in a little mess by buying parts online. This is my new favorite auto parts store .

Nice people friendly and helpful, I went there for a part my normal place was out of, they didn't…read morehave it either, but the salesman tried to put something together he thought might work, I thought it was a nice gesture.

They installed my tires; they now leak. I booked an appointment for 3pm 3 days ago for them to look…read moreat tires. I showed up at scheduled time and they told me it would 3-4 hours before they could even get my car in. I would stay away if your time is not important you.

After shopping at various shops and auto parts stores, I found the Best Value on Car Batteries is…read moreat Pep Boys. I compared the quality and specifications of the FVP brand battery, offered at Pep Boys to many of the major brands, and found that the FVP Battery met or exceeded the competition. I had an on-line coupon for Free Installation, which saved $19.99. in all, the price for this top notch battery with installation, was very competitive with any other offer, and the staff at the New Lenox location was friendly and professional. This is definitely the Very Best store/company to get a replacement battery for your vehicle.

The owner is Josh popper. He feels like he is entitled to whatever part you try to sell on…read moremarketplace. If it doesn't go his way he will bad mouth you. If you inquire about a part with him as I did.. a front frame. If he doesn't have it he won't give you the time of day. Bottom line this is not a good ethical businessman

My biggest fear is talking to auto specialists about my vehicle. In the past I have been lied to,…read moreuncharged, and without a car for weeks. My car had an issue pop up recently and I found Jack's Automotive on Yelp. The positive reviews is what was encouraging to me because he looked to be honest, knowledgeable, and trustworthy when it comes to working on your vehicle. I explained the issue to Jack and he took a look at my car. I convinced myself the repair was going to take all weekend and was going to be very expensive. Jack called a couple hours later and described the issue and price. I was extremely happy to find out he knew how to fix the issue and the price was extremely affordable. He even had it done by the end of the day! If you are looking around for a great specialist, please give Jack and Jack's Automotive a chance. He took car of me and my car and I could not have been more satisfied with the work he has done. I will be back and so will my family and friends!

Very happy after reading a review and giving Jack's Automotive a call…read more My AC fan would not run on the lower settings. Spoke with the owner, got an appointment, a diagnosis, and prompt service with a fair price. :)

I honestly have nothing but good things to say about Sam and his team at Menard Automotive. I lost…read morecount on the number of times I've stepped foot into an automotive repair shop and felt pressured to add on services or felt misled and taken advantage of. That is not the case when it comes to Menard Automotive. I took my truck in to get my tires replaced a few months ago and when I got a nail stuck in one of my tires knew I would return to Menard Automotive. Not only is Sam very honest and kind but he was very accommodating to me just basically showing up without much of a notice to get my tire patched up. I hope I don't need additional work done on my truck in the future but if I do, I definitely will not hesitate to return to Sam. It is evident they take pride in their work and stand by their word which goes a long way these days. Thanks again Sam! You're the best!

Put new struts in front and an AWD alignment ,As always would give them 20 Stars if it were…read morepossible ,good luck at the new and larger location,next spring when you open ,only 1 block away:simply the Best ,better than all the rest.:Skip Pearson

Brought my 2010 Volkswagen Jetta with 165k miles to the dealership in Joliet in 2024 for a check…read moreengine light whose code showed a transmission sensor. They advised me that to get into the trans and change that, they should replace the whole transmission for a couple hundred more, otherwise they couldn't guarantee the work. And they charged $150 for this "diagnosis". They wanted thousands of dollars for a new transmission, and I was stuck because I couldn't take the emissions test to renew my plates with a check engine light on. Brought it to Tony's Transmissions, and he replaced the sensor in a few days for a few hundred dollars. I can't remember the exact amount because I paid cash and it was about a year ago, but I just saw his business pop up when I was doing a search and remembered that I should have left him a review back then. He really did great work. Check engine light was off, car passed emissions, and we drove it for another year before selling it a friend for his teenage son. Car is still running strong.

I brought in my old Sienna in from a referral from the Auto Clinic in Frankfort :-) I explained the…read moretransmission symptoms and error code diagnosed so far. Tony said they were backed up and I offered to drop it off early just in case Tony and team got some extra time, as the family had an urgent college move-in date to make :-) Tony and team got the sensor part in and quickly turned it around, including some Q/A to make sure it was stable. Pricing with parts and labor was very reasonable.