The owner is Josh popper. He feels like he is entitled to whatever part you try to sell on…read moremarketplace. If it doesn't go his way he will bad mouth you. If you inquire about a part with him as I did.. a front frame. If he doesn't have it he won't give you the time of day. Bottom line this is not a good ethical businessman

This is always my go-to store for everything I need for true quality parts for my vehicles. I love…read morethe fact that it's a local family business, and I can pull up a stool at the counter. You just can't do that anymore at any of the other "parts stores". You will always find Lee behind the counter working hard. The team here really knows their stuff. Not once have I been given an incorrect part. You can sign up for emails from Napa online to check out promotions and discounts.

From the owner: Welcome to New Lenox Auto Parts, Inc. Our goal is to provide complete satisfaction by offering a…read morefriendly, personalized service to meet all of your automotive parts and accessory needs. Whether you prefer to order online or in our store, we look forward to working with you. Travel with confidence knowing that all NAPA brand parts purchased are warranted and honored at more than 6,000 NAPA Auto Parts Stores and NAPA Auto Care Centers nationwide. Call us today for more details!

I went in for a simple headlight bulb and the counter person was extremely helpful. I was…read moreextremely impressed with his politeness and willingness to help. Definitely will come back here again.

I visited the New Lenox store on Tuesday and I need to post about the wonderful customer service I…read morereceived from Abigail. She was such a breath of fresh air! Thank you for the patience, determination and positive attitude. Keep up the good work!

My poor car has definitely been through A LOT with me. But every time Tony always manages to keep…read moreit alive and working even better! Unlike other places who take advantage of my lack of car stuff knowledge, I trust this place to always have my best interest!! Quick and efficient service, no long waits, reliable and answer quickly. The prices are super fair and the value is extraordinary

This business was recommended by a trusted friend. As it turned out. Elite Transmission was spot on…read morewith everything I was told by my friend. Charles was my contact person by the way was amazing! Knowledgeable, friendly and completely professional. For any Transmission issues, Charles is the go to guy. Thanks again Charles for all your hard work...

Teague not only shared information about the batteries that would fit in my car, but got me in and…read moreout of the store, and back on the road in record time. I couldn't be any happier with the service. I'd recommend the store to anyone. I'd also like to thank Mike who answered the phone when I called, so I didn't waste a trip. Very happy!

Don't tell people that you have the part when I called you and gave you the EXACT PART NUMBER. When…read moreI got there with the part in hand. The kid at the counter said he would have the Manager come out to double check. Well she was laughing and having far too good a time just out of sight to bother herself with a mere paying customer. When she finally blessed me with her presence she informed me they had the part at another store. And why should I believe that? I walked out and went to another parts store across the street. They had the part and did not LIE TO ME ABOUT IT. I will be going across the street in the future. I will be telling my friends as well. Hope the Manager continues to laugh n have a good time all the way to unemployment. Had a nice little chat with your corporate office as well. Njoy

They installed my tires; they now leak. I booked an appointment for 3pm 3 days ago for them to look…read moreat tires. I showed up at scheduled time and they told me it would 3-4 hours before they could even get my car in. I would stay away if your time is not important you.

After shopping at various shops and auto parts stores, I found the Best Value on Car Batteries is…read moreat Pep Boys. I compared the quality and specifications of the FVP brand battery, offered at Pep Boys to many of the major brands, and found that the FVP Battery met or exceeded the competition. I had an on-line coupon for Free Installation, which saved $19.99. in all, the price for this top notch battery with installation, was very competitive with any other offer, and the staff at the New Lenox location was friendly and professional. This is definitely the Very Best store/company to get a replacement battery for your vehicle.

Great prices, quality work and Mike went above and beyond when working on my Tacoma pickup exhaust…read more He's an easy going guy and polite too. I'm glad to give someone like this business. I also hear he's an excellent mechanic too.

I walked in with my battery and walked out with a fresh new one. I never really do my own…read moremaintenance, But with the way things are going, you never know. The guy behind the counter was helpful as I wanted to make sure I didn't burn anything down. The price was resonable.

As a local mechanic I can assure you these guys are great at what they do, very helpful, very…read moreknowledgeable

This place is easy to forget about because it's set so far back and lower than the grade of the…read moreroad. That said, this is what I would consider the "gem" of the local auto parts stores. Most of their employees have been working there for years and know a thing or two about cars unlike other local joints. Their prices on the last things I bought were less than the competition too. I know this sounds like a sales pitch for Master Auto but I'm just another satisfied customer who believes in giving credit where credit is due.

The staff go out of their way to help you with all your auto needs and questions. They even listen…read moreto issues and try and diagnose and solve the problem! And they are extremely fair priced. I highly recommend this great small business that brings back quality service you just don't see anymore. Worth seeking out!