During our recent road trip, we needed to have our oil changed unexpectedly. Valvoline came to the…read morerescue! They were able to squeeze us in before they closed for the evening and they did the oil change quickly and efficiently. The price for the synthetic oil was also great (better priced than what we get at home). Thank you for the speedy oil change and great service!

Ok I gotta share about Valvoline Express in Rolla across from Kroger's. They recently opened and…read moreit's my first trip there to get a quick oil change. I had wasted a long time in line at another place that will go un-named (wallyworld) and finally left to try somewhere new. This place was pro from the start, but then halfway into the procedure they came to me and said that a small vacuum hose had broken when they were accessing the air cleaner. A new part was on the way and it would be on them, but take a few more minutes. Then another hose and the nipple on the air cleaner broke. It was all old and dry rotted. They repaired it all no charge tho I offered to pay for the extra parts. They could have easily changed the oil, closed the hood and sent me down the road to be surprised later. But no, they did the right thing and earned a new customer. It's easy to complain when a biz does wrong, but I'd like to compliment them for a job well done, here and on Yelp.

Honest mechanics. The wife was on a long cross-country trip, and started hearing a noise at…read morehighway speeds that sounded like either tires or a bearing. Big O in Rolla was the closest spot that said they could take a gander. A mechanic drove the Highlander, and put it up on a lift for some diagnostics. He confirmed that the bearings were fine, and diagnosed the tires, with some feathering. We had had the struts replaced the week prior to the trip - diagnosed because of the tire wear (no noise). So the explanation made sense, though we don't know yet why the noise only started when it did. The main point: Big O gave us a good diagnosis, an honest opinion, and peace of mind for the rest of the big trip. They didn't charge for the work, and didn't try to force an unneeded repair. If I ever need auto repair or new tires near that part of Missouri, I would definitely talk with Big O. We appreciate it.

Third visit. First went okay except took 4 hours to put on tires. Second visit. couldnt get a tire…read moreoff So tried to tell me to come back Monday. That there guy was gone to get a tire off. So I went got tire taken off a valvoline in Sullivan mo. I returned today to get that last tire put on. Tyler says he might have to schedule to get me in. Mind you I've had to go somewhere else to get a tire off. N take a day off work. Now you want me to come back. no. Now I have to sit and wait. Terrible business. After today I will take my money somewhere else. They do not know how to treat there customers.

Never trust them! Showed me a raggedy air filter held together with paperboard and full of pollen…read moresaying that I needed it to be changed and that it would only cost $23. I told them I would change it later. I bought a new air filter and pulled the air filter out of my car and it was only slightly used and a much higher quality filter than they had showed to me! These men are con-men! I'm guessing they did not expect me to change it myself and get caught in the act!!!

What horrible customer service! I had my oil changed here a couple weeks ago, and while I was out…read moreof town yesterday, I had a huge oil leak that required me to add oil to my engine to even drive it to the nearest place to have it repaired. After paying an extra $30 for a new filter (the one Speed Lube put on was faulty) and 4 more quarts of oil, I talked to Speed Lube when I returned to town. They rudely told me that because I took my car to another place my warranty was void, and were unwilling to work with me, and offered nothing for my time and trouble. Rather than addressing my concerns, they acted like I was the one who had done something wrong. Do not take your car here unless you want spotty workmanship and terrible customer service.

I normally don't leave reviews, but I feel obligated to warn others about my experience at the…read moreRolla Walmart Auto Care Center. In October, I had an oil change done here. After driving for only 2 days (200 miles), my oil pressure light came on. When I checked the dipstick, there was no oil at all in the engine. I had to get the car towed back to Walmart, and they admitted the oil filter had been installed incorrectly. They refunded my Uber ride to Walmart since i couldn't drive my car, the oil change, and the replacement filter I had to buy because they didn't have one in stock. I thought the issue was resolved, but a few hundred miles later I noticed a large puddle of oil under my car and, again, no oil on the dipstick. I took the car to Valvoline, where they told me the oil filter had once again been installed incorrectly. My skid plate was soaked with oil from the leak. Had I not caught it, this could have caused serious engine damage. I have documentation of both incidents. I'm sharing this so others know to be very cautious about getting an oil change at this location. Two separate oil filter installation errors in such a short time is unacceptable, and it could have destroyed my engine

Walmart auto care/tire center went way beyond expectation's. A group of boys (including my son) was…read morecoming home for the weekend from college. About an hour and a half into their 6 hour drive, the vehicle they were driving in got a flat. They put the small spare on and looked around the town they got to for a tire. Best anyone could do was to get one in next day. They made some more calls and Walmart in Rolla had a tire that would fit. By the time they made it there it was well beyond the tire center closing time (by a couple hours). They could sell the tire but not install. After speaking with the boys, the staff member said he would go ahead and put it on for them so they could continue their trip home. I don't have the associates name, but thank you! That is exceedingly above and beyond the expectations of that individuals job responsibilities. The boys did make it home that night thanks to one persons selfless actions. Thank You!

Josh was amazing and so was everyone else. They fixed my water pump, and had a great price. I'd…read moretell you to utilize this business, if you need your car fixed!

it is so refreshing to know in these times of so many shops telling you need parts that are un…read morenecessary. My experience with Josh at Autocraft was excellent. The total experience from beginning to end was great. I will recommend them to everyone that asks about where to go for your repair needs They truly deserve a 5 star rating

Always honest with quick high quality work! Management is easy to work with. They've always done a…read moregreat job for me.

Had tire problems on a road trip from Fort Worth to Chicago. This tire shop had the exact size tire…read morei need for my car and was able to pull up and back on the road within 30 minutes. Highly recommend!

I received excellent service in an emergency situation. Mike was super helpful and informative. I…read morehighly recommend!

I've been to Mike's Car Care several times in the past few years. I've always been treated fairly…read moreand the work has been great. Good for basic car care and minor repairs. If Mike can't do the work, he'll recommend someone who can.

My fiancé' and I have been driving cross country from Massachusetts to California and have been…read morehaving difficulty with the Jeep Cherokee that we had recently purchased. Our last mechanic in Massachusetts had the car in, not once....but twice for a cylinder misfire. And failed to replace it despite having the car in his possession for days at a time. When the car started having difficulty by the time we reached Rolla, we were at our wits end. Luckily the person we were staying with recommended John's Firestone. Within a day they diagnosed the problem and got us the CORRECT part to help get our car back on the road again. We don't live in town, but these guys saved our butts. We highly recommend.

Awesome service! Very friendly and helpful. They are our go-to for auto repairs. They are super…read morehonest too. We know exactly what repairs were made and the conditions of other things like how much life our brakes and tires have left. They don't upsell either.

My water pump went out on my diesel while camping at Echo Bluffs. They were booked solid for the…read moreweek. They were kind enough to work the truck in. Jon knew what he was doing. Highly recommended J&D. Side note thank you Willie for the hospitality and the ride back.

From the owner: We are here for all your automotive needs! Diagnostics, oil changes, brakes, A/C, heat, tune-up and…read moreengine maintenance.