Had them do an inspection and they broke something under the car. I waited for them to get the part…read morethey needed to fix it, brought it in and needed new rear brakes after I went to go get it. Not saying they messed up my brakes not saying they didn't, but what I do know is I won't be going back for anything

He was not interested in doing the job. I reached several times. They denied because of asking…read moreseveral question and making sure.

Josh was amazing and so was everyone else. They fixed my water pump, and had a great price. I'd…read moretell you to utilize this business, if you need your car fixed!

it is so refreshing to know in these times of so many shops telling you need parts that are un…read morenecessary. My experience with Josh at Autocraft was excellent. The total experience from beginning to end was great. I will recommend them to everyone that asks about where to go for your repair needs They truly deserve a 5 star rating

Eric (tow truck driver) responded immediately and was fast, friendly, and very helpful…read more Then the repair shop fixed my vehicle quickly and effectively, as I was able to safely drive back to Wisconsin (over seven hours away). They kept me abreast of the situation the entire repair time and provided fantastic service. I would highly recommend anyone needing auto service in the Rolla Missouri area.

I was stranded driving from Detroit to Austin they went out of there way to get me back on the…read moreroad ASAP This is the best service I have ever received from an automotive garage.

I had a great experience today at Zane's. I had many medical appointments and testings to deal…read morewith but they worked me in between appointments at the hospital. They are the old time customer service business. They went the extra mile for me, especially it being my first time to do business with them! If you have a nail sticking out of your tire on a hectic day, this is the place to go. Also, a very quick fix. Thank you Zane's. Almyra Gargus

Great people to work worth. Clark & Kathy are truly good people. We currently have 3 cars that are…read morea decade old but in excellent shape. He has done a lot of work for us, and we hope for many years to come.

I received excellent service in an emergency situation. Mike was super helpful and informative. I…read morehighly recommend!

I've been to Mike's Car Care several times in the past few years. I've always been treated fairly…read moreand the work has been great. Good for basic car care and minor repairs. If Mike can't do the work, he'll recommend someone who can.

My wife and I took our vehicle here for a diagnostic. We wanted them to just look at it. We are…read moreboth very handy, so if the problem was simple we knew we could fix it ourselves. Instead they repaired everything without ever providing an estimate or getting approval. They charged us $300 for changing sparkplugs, which we could have done ourselves. When we disputed this with them they claimed to "be helping us by doing it quickly" because they were booked out. They then claimed that when we brought the car in we had given them permission to fix it without seeing an estimate.

My sons Car broke down in Rolla. Called a friend who lives in town, did not hesitate to recommend…read moreZimmerman. Best choice I made. They were professional, courteous, fair pricing and great turn around. I would highly recommend these guys.

Honest mechanics. The wife was on a long cross-country trip, and started hearing a noise at…read morehighway speeds that sounded like either tires or a bearing. Big O in Rolla was the closest spot that said they could take a gander. A mechanic drove the Highlander, and put it up on a lift for some diagnostics. He confirmed that the bearings were fine, and diagnosed the tires, with some feathering. We had had the struts replaced the week prior to the trip - diagnosed because of the tire wear (no noise). So the explanation made sense, though we don't know yet why the noise only started when it did. The main point: Big O gave us a good diagnosis, an honest opinion, and peace of mind for the rest of the big trip. They didn't charge for the work, and didn't try to force an unneeded repair. If I ever need auto repair or new tires near that part of Missouri, I would definitely talk with Big O. We appreciate it.

Third visit. First went okay except took 4 hours to put on tires. Second visit. couldnt get a tire…read moreoff So tried to tell me to come back Monday. That there guy was gone to get a tire off. So I went got tire taken off a valvoline in Sullivan mo. I returned today to get that last tire put on. Tyler says he might have to schedule to get me in. Mind you I've had to go somewhere else to get a tire off. N take a day off work. Now you want me to come back. no. Now I have to sit and wait. Terrible business. After today I will take my money somewhere else. They do not know how to treat there customers.

Unfortunately they closed permanently on January 1st of 2024. I used them for over 35 years and am…read moresad to see them go,but wish them well in retirement.

Called for an appointment and asked for 3 different dates before having ask if they were closing…read moredown at the end f the year. The guy could have saved us both time by simply saying they are closing for good at the end of the year. Someone seems a little bitter. Lol

Always honest with quick high quality work! Management is easy to work with. They've always done a…read moregreat job for me.

Had tire problems on a road trip from Fort Worth to Chicago. This tire shop had the exact size tire…read morei need for my car and was able to pull up and back on the road within 30 minutes. Highly recommend!