St james tire & auto is a trustworthy and reliable shop! they are upfront about every cost and are…read morevery accommodating. Van has taken care of me and my car. There was a time my car battery died at the school pick up line, he came and jumped my car and then replaced the battery for me. I know of several other shops in the area and how dishonest they really are, you wont find that here!!!

From the owner: St James Tire & Auto Center is your one stop shop for all your automotive maintenance needs. We…read moreoffer tires, brakes, wipers, oil changes, alignments. Come in and let our professional staff take care of you and your vehicle!

When I went in today for a tire rotation on my Tesla Model 3 Highland, I spoke with Aaron who…read morehappens to be the Store Manager. Aaron was very respectful, kind, positive and cheerful. I asked him about options for winter tires for my vehicle and he presented me many options. The tire rotation, balancing and filling my tires was free of charge! Overall 10/10 experience and a customer for life. Thanks Aaron and your team!

Had tires I wanted in stock and was able to get same day installation. If you know what you want…read morethe online ordering and scheduling is great. They did a good alignment and got rid of a shimmy that another shop had just somewhat remedied with loads of weights. Best part though is that these guys are an honest bunch. Had $300 in my cup holder from an earlier marketplace transaction that I thought had been stolen. Didn't want to make a big deal about it because I didn't want a shop catching flak over a bad apple but there never was one. It had blown out and an employee found it and turned it in. They kept it in the office until someone claimed it. Good work and good people. Very highly recommend.

a few years ago on way to Texas my Chevy blew a brake line. Mr Payne was able to make one from one…read moreoff off another vehicle. I have a 2000 Silverado 1500. that lines still on my truck. was a lifesaver too !

I had the most incredible experience today thanks to this amazing man and his business. As a…read more22-year-old who knows nothing about cars, I was completely lost when I had a tire issue ( I'm a long way from home) . He not only showed up quickly, but repaired my tire . I was so overwhelmed with gratitude that I literally started crying. He was fast, kind, and clearly went out of his way to help a total stranger. He also gave me a few emergency tire plugs for the rest of my trip. His generosity truly made my day, and I pray that God blesses him and his business tenfold. Thank you !

While on our way to Houston, Tx from St Charles, Mo our car…read morestarted vibrating, so we stopped in at Plaza Tire, in Rolla, Mo. Virgil was so helpful and balanced the tires - we were in and out and back on our way! Even though the bad news was that we needed new tires, unfortunately, they didn't have them in stock. We have our cars regularly serviced at Plaza Tire in St Charles and highly recommend this business.

Always honest with quick high quality work! Management is easy to work with. They've always done a…read moregreat job for me.

I had a great experience today at Zane's. I had many medical appointments and testings to deal…read morewith but they worked me in between appointments at the hospital. They are the old time customer service business. They went the extra mile for me, especially it being my first time to do business with them! If you have a nail sticking out of your tire on a hectic day, this is the place to go. Also, a very quick fix. Thank you Zane's. Almyra Gargus

Great people to work worth. Clark & Kathy are truly good people. We currently have 3 cars that are…read morea decade old but in excellent shape. He has done a lot of work for us, and we hope for many years to come.

Quality parts and service. Highly recommend using this business for any parts that are needed…read more Wonderful customer service!

SCAM SCAM SCAM! This place is the absolute worst. Do yourself a favor and shop anywhere else!…read moreNot only is the customer service the worst I've ever experienced, but they also sell damaged products listed as "working" -- total false advertisement! We bought a set of car seats they claimed were black leather power seats in good condition. They sent us photos and confirmed this over the phone. We paid while on the call and were told the seats would be ready for pickup. I explained we were 1.5 hours away and leaving immediately. When our driver arrived, they said the seats weren't ready because they were "too busy." We had clearly confirmed they would be pulled beforehand. The driver waited, but they didn't know how long it would take. He had to drive back empty-handed. Later, they called and said the seats were now "ready" -- left sitting outside in the rain. The driver had to return, wasting another 1.5 hours. When we finally got the seats, they were NOTHING like promised: * Torn, scratched, and cracked leather * Damaged stitching * Power functions didn't even work When we called to address these issues -- the false advertisement, the 6 hours of wasted driving, and them leaving paid items out in the rain -- they laughed on the phone and acted like it was normal business. No apology, no discount, no accountability. And then it got worse. When we opened the invoice they emailed us... under the customer name line, they had written:"CNT AS BTCH."(Yes, you read that right.) I called back, asking to speak with a manager. The employee laughed hysterically when I explained what was written. No apology. She put me on hold, then came back and said no managers were available -- but I could talk to Dena, the person who wrote it. I said I didn't want to speak with someone who wrote such a disgusting slur on an invoice. They said it was the "only option" and then hung up on me. I called back -- they hung up again.I called again -- they put Dena on the phone, and she mocked the situation, laughed, and joked about it with other employees laughing in the background. I've never in my life experienced such: * Unprofessionalism * Disrespect * Dishonesty * Harassment No one at this business has taken any accountability or tried to make it right. Instead, they harassed me, laughed at my concerns, and made it worse at every step. I will be reporting this to the Better Business Bureau, and sharing this experience on every platform possible to warn other customers. AVOID ST. JAMES AUTO & TRUCK PARTS / PRP CDC AUTO PARTS COMPANY OF ST. LOUIS! If you value your time, money, or basic decency -- stay far away.

Honest mechanics. The wife was on a long cross-country trip, and started hearing a noise at…read morehighway speeds that sounded like either tires or a bearing. Big O in Rolla was the closest spot that said they could take a gander. A mechanic drove the Highlander, and put it up on a lift for some diagnostics. He confirmed that the bearings were fine, and diagnosed the tires, with some feathering. We had had the struts replaced the week prior to the trip - diagnosed because of the tire wear (no noise). So the explanation made sense, though we don't know yet why the noise only started when it did. The main point: Big O gave us a good diagnosis, an honest opinion, and peace of mind for the rest of the big trip. They didn't charge for the work, and didn't try to force an unneeded repair. If I ever need auto repair or new tires near that part of Missouri, I would definitely talk with Big O. We appreciate it.

I Bought 4 brand new tires and had them installed in my car. Everything went well but when I read…read moremy invoice I noticed that they slipped a tire protection plan for $135.00 that I did not authorize. When I called to ask why the extra charge there were insistent that they did explained it to me. But that was not true. While Big O Tires officially states that their Pro-Tec+ protection plan is automatically included at no extra charge on Big O branded tires, individual franchise locations have faced serious scrutiny and legal action for adding paid packages to third-party tires (like Michelin or Continental) without disclosure.