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    Ray's Tire & Service Center

    5.0 (8 reviews)
    Closed Closed

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    5 months ago

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    2 years ago

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    3 years ago

    They are always good to me and very reasonable compared to other shops in this area! I'd definitely recommend them!

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    St James Auto & Truck Parts - Inventory Bay

    St James Auto & Truck Parts

    (4 reviews)

    SCAM SCAM SCAM! This place is the absolute worst. Do yourself a favor and shop anywhere else!…read moreNot only is the customer service the worst I've ever experienced, but they also sell damaged products listed as "working" -- total false advertisement! We bought a set of car seats they claimed were black leather power seats in good condition. They sent us photos and confirmed this over the phone. We paid while on the call and were told the seats would be ready for pickup. I explained we were 1.5 hours away and leaving immediately. When our driver arrived, they said the seats weren't ready because they were "too busy." We had clearly confirmed they would be pulled beforehand. The driver waited, but they didn't know how long it would take. He had to drive back empty-handed. Later, they called and said the seats were now "ready" -- left sitting outside in the rain. The driver had to return, wasting another 1.5 hours. When we finally got the seats, they were NOTHING like promised: * Torn, scratched, and cracked leather * Damaged stitching * Power functions didn't even work When we called to address these issues -- the false advertisement, the 6 hours of wasted driving, and them leaving paid items out in the rain -- they laughed on the phone and acted like it was normal business. No apology, no discount, no accountability. And then it got worse. When we opened the invoice they emailed us... under the customer name line, they had written:"CNT AS BTCH."(Yes, you read that right.) I called back, asking to speak with a manager. The employee laughed hysterically when I explained what was written. No apology. She put me on hold, then came back and said no managers were available -- but I could talk to Dena, the person who wrote it. I said I didn't want to speak with someone who wrote such a disgusting slur on an invoice. They said it was the "only option" and then hung up on me. I called back -- they hung up again.I called again -- they put Dena on the phone, and she mocked the situation, laughed, and joked about it with other employees laughing in the background. I've never in my life experienced such: * Unprofessionalism * Disrespect * Dishonesty * Harassment No one at this business has taken any accountability or tried to make it right. Instead, they harassed me, laughed at my concerns, and made it worse at every step. I will be reporting this to the Better Business Bureau, and sharing this experience on every platform possible to warn other customers. AVOID ST. JAMES AUTO & TRUCK PARTS / PRP CDC AUTO PARTS COMPANY OF ST. LOUIS! If you value your time, money, or basic decency -- stay far away.

    Quality parts and service. Highly recommend using this business for any parts that are needed…read more Wonderful customer service!

    Big O Tires

    Big O Tires

    (18 reviews)

    Honest mechanics. The wife was on a long cross-country trip, and started hearing a noise at…read morehighway speeds that sounded like either tires or a bearing. Big O in Rolla was the closest spot that said they could take a gander. A mechanic drove the Highlander, and put it up on a lift for some diagnostics. He confirmed that the bearings were fine, and diagnosed the tires, with some feathering. We had had the struts replaced the week prior to the trip - diagnosed because of the tire wear (no noise). So the explanation made sense, though we don't know yet why the noise only started when it did. The main point: Big O gave us a good diagnosis, an honest opinion, and peace of mind for the rest of the big trip. They didn't charge for the work, and didn't try to force an unneeded repair. If I ever need auto repair or new tires near that part of Missouri, I would definitely talk with Big O. We appreciate it.

    Third visit. First went okay except took 4 hours to put on tires. Second visit. couldnt get a tire…read moreoff So tried to tell me to come back Monday. That there guy was gone to get a tire off. So I went got tire taken off a valvoline in Sullivan mo. I returned today to get that last tire put on. Tyler says he might have to schedule to get me in. Mind you I've had to go somewhere else to get a tire off. N take a day off work. Now you want me to come back. no. Now I have to sit and wait. Terrible business. After today I will take my money somewhere else. They do not know how to treat there customers.

    Ray's Tire & Service Center - tires - Updated May 2026

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