I've had windshield repairs completed through Safelite previously (at a different location…read moreout-of-state) and have NEVER had issues until today. I would give ZERO stars if possible. Upon filing my claim nearly a week ago, I was not given the option to bring my car into the physical location for a repair. As a result, I was forced to have the technician come to me. After approximately 20 minutes of working on my windshield, the technician tells me that the he was unable to fix the chip and that I would need to have my windshield replaced. After inspecting his work, not only is the chip still there, but an additional large chip in my windshield was created and there are now cracks extending from the original chip (that I filed a claim through my insurance on) to the new chip in the glass and further on down. I understand that sometimes these issues arise during repair, but after speaking with local repair shops to now schedule a windshield replacement, it appears this was technician error - the outside temperature is hot today and no real effort was made to ventilate my car to cool the glass prior to work starting. Also to make matters worse - the technician offered to make me a future appointment for a windshield replacement and I politely declined opting to "shop around" since this experience had fallen short of my expectations. Only to realize that they went ahead and scheduled me one anyways because I received a text message stating that I had a windshield replacement appointment scheduled for the end of this week. Additionally, it appears that Safelite started a new claim pending through my insurance company for a $500 fee for the replacement. I absolutely would NOT recommend getting your windshield repaired through Safelite and highly suggest going elsewhere if at all possible.

Tree branch shattered my windshield. Reached out to Safelite AutoGlass.Had an appointment that was…read moreconvenient for me next day! Technician arrived ,constantly updating his arrival time to my home! I was impressed with the entire process and extremely satisfied with repair. The communication was excellent before, and after making sure I was Satisfied with the repair! Highly recommended!!!!!

The staff is friendly and knowledgeable and they did a great job repairing my window screen. It was…read morea small job but they treated me like it was a big job. Great price and turned it around fast. Show room was clean and all the staff smiled Definitely worth giving them a look for repairs

Personable service. Staff and owner aim to please. They had my job done in a short period of time…read moreand had me on my way!

Fast, professional and most affordable. I have had many windshields installed and very pleased…read morewith the wonderful job they have done. Highly recommend!!!

They did awesome work. He got the window off right as it started raining but he dried everything…read moreoff and finished the job inside my shop. Price was awesome. Way better than safelite. They asked nearly 150$ more. The only improvement would have been an appointment time. I was stuck waiting on a 8-5 time window of arrival.

Had my windshield replaced. They got it done the very next day. Install was clean and quick and…read moredone while I was at work. The technician was very friendly and professional. All around great service.

Lacy Mobile Glass in Sullivan, Mo is the best! They provide fair pricing & great service with…read morehonesty & integrity. I highly recommend them.

They hooked up new Stereo's in 2 of my vehicles, my wife and are completely happy with the fit and…read morefinish. A professional shop with people that know what they're doing. I can definitely rock out in my old truck. Plus, I can add options later on like a camera later on if I want. Friendly people and an awesome staff. TY..

Was able to fill me into a cancellation and get my vehicle done very quickly! Had a new radio with…read moreApple Carplay/bluetooth and some bad speakers were replaced within an hour! Makes my old truck feel and sound better than it ever did even when I got it brand new. Install looks phenomenal on my Silverado. They were even able to keep all my factory options functional like my backup camera and steering wheel controls. Reasonable prices and friendly people. Love it!

Came here via my USAA insurance have no real complaints. From the minute I walked into the shop…read moreuntil my car body repair was completed I got nothing but smiles and great service. They made the whole process easy. I didn't need to contact USAA and they even took care of my rental. Also, I was ready to pay the extra money to have original parts for the repair but after quoting me an extra $150 or so they figured out a way not to have to charge me that at all. The only weird thing that happened was that my battery died, apparently because of the cold weather and not being started everyday. They gave a quote of $280 to replace and install. When I baulked at the price I told him I would just get a battery from Walmart. They agreed to let me do that and even installed it for me.

Traveling through from St. Louis to Branson. Had issue with my 2013 Audi stopped in and Tony was…read moresuper helpful and took care of the issue for me so my wife and I could continue with our weekend. This was next level customer service by taking the time to help us with no delays. They stopped everything they were doing to fix the problem. Thank you to the team at Joe Hudson's Collision Center.