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    My Glass Guy

    5.0 (3 reviews)
    Open 8:00 am - 5:00 pm

    Services - My Glass Guy

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    3 More Services

    Auto window replacement

    Auto windshield repair

    Auto windshield replacement

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    Safelite AutoGlass

    Safelite AutoGlass

    (8 reviews)

    My windshield has a chip in the glass that I thought they would take one look at and tell me there…read morewas nothing they could do. But 20 minutes later the chip was filled in the crack not existent and you have to know where to look to see where the repair was done.

    I've had windshield repairs completed through Safelite previously (at a different location…read moreout-of-state) and have NEVER had issues until today. I would give ZERO stars if possible. Upon filing my claim nearly a week ago, I was not given the option to bring my car into the physical location for a repair. As a result, I was forced to have the technician come to me. After approximately 20 minutes of working on my windshield, the technician tells me that the he was unable to fix the chip and that I would need to have my windshield replaced. After inspecting his work, not only is the chip still there, but an additional large chip in my windshield was created and there are now cracks extending from the original chip (that I filed a claim through my insurance on) to the new chip in the glass and further on down. I understand that sometimes these issues arise during repair, but after speaking with local repair shops to now schedule a windshield replacement, it appears this was technician error - the outside temperature is hot today and no real effort was made to ventilate my car to cool the glass prior to work starting. Also to make matters worse - the technician offered to make me a future appointment for a windshield replacement and I politely declined opting to "shop around" since this experience had fallen short of my expectations. Only to realize that they went ahead and scheduled me one anyways because I received a text message stating that I had a windshield replacement appointment scheduled for the end of this week. Additionally, it appears that Safelite started a new claim pending through my insurance company for a $500 fee for the replacement. I absolutely would NOT recommend getting your windshield repaired through Safelite and highly suggest going elsewhere if at all possible.

    My Glass Guy - autoglass - Updated May 2026

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