When I went in today for a tire rotation on my Tesla Model 3 Highland, I spoke with Aaron who…read morehappens to be the Store Manager. Aaron was very respectful, kind, positive and cheerful. I asked him about options for winter tires for my vehicle and he presented me many options. The tire rotation, balancing and filling my tires was free of charge! Overall 10/10 experience and a customer for life. Thanks Aaron and your team!

Had tires I wanted in stock and was able to get same day installation. If you know what you want…read morethe online ordering and scheduling is great. They did a good alignment and got rid of a shimmy that another shop had just somewhat remedied with loads of weights. Best part though is that these guys are an honest bunch. Had $300 in my cup holder from an earlier marketplace transaction that I thought had been stolen. Didn't want to make a big deal about it because I didn't want a shop catching flak over a bad apple but there never was one. It had blown out and an employee found it and turned it in. They kept it in the office until someone claimed it. Good work and good people. Very highly recommend.

While on our way to Houston, Tx from St Charles, Mo our car…read morestarted vibrating, so we stopped in at Plaza Tire, in Rolla, Mo. Virgil was so helpful and balanced the tires - we were in and out and back on our way! Even though the bad news was that we needed new tires, unfortunately, they didn't have them in stock. We have our cars regularly serviced at Plaza Tire in St Charles and highly recommend this business.

Always honest with quick high quality work! Management is easy to work with. They've always done a…read moregreat job for me.

I received excellent service in an emergency situation. Mike was super helpful and informative. I…read morehighly recommend!

I've been to Mike's Car Care several times in the past few years. I've always been treated fairly…read moreand the work has been great. Good for basic car care and minor repairs. If Mike can't do the work, he'll recommend someone who can.

Walmart auto care/tire center went way beyond expectation's. A group of boys (including my son) was…read morecoming home for the weekend from college. About an hour and a half into their 6 hour drive, the vehicle they were driving in got a flat. They put the small spare on and looked around the town they got to for a tire. Best anyone could do was to get one in next day. They made some more calls and Walmart in Rolla had a tire that would fit. By the time they made it there it was well beyond the tire center closing time (by a couple hours). They could sell the tire but not install. After speaking with the boys, the staff member said he would go ahead and put it on for them so they could continue their trip home. I don't have the associates name, but thank you! That is exceedingly above and beyond the expectations of that individuals job responsibilities. The boys did make it home that night thanks to one persons selfless actions. Thank You!

I normally don't leave reviews, but I feel obligated to warn others about my experience at the…read moreRolla Walmart Auto Care Center. In October, I had an oil change done here. After driving for only 2 days (200 miles), my oil pressure light came on. When I checked the dipstick, there was no oil at all in the engine. I had to get the car towed back to Walmart, and they admitted the oil filter had been installed incorrectly. They refunded my Uber ride to Walmart since i couldn't drive my car, the oil change, and the replacement filter I had to buy because they didn't have one in stock. I thought the issue was resolved, but a few hundred miles later I noticed a large puddle of oil under my car and, again, no oil on the dipstick. I took the car to Valvoline, where they told me the oil filter had once again been installed incorrectly. My skid plate was soaked with oil from the leak. Had I not caught it, this could have caused serious engine damage. I have documentation of both incidents. I'm sharing this so others know to be very cautious about getting an oil change at this location. Two separate oil filter installation errors in such a short time is unacceptable, and it could have destroyed my engine

Honest mechanics. The wife was on a long cross-country trip, and started hearing a noise at…read morehighway speeds that sounded like either tires or a bearing. Big O in Rolla was the closest spot that said they could take a gander. A mechanic drove the Highlander, and put it up on a lift for some diagnostics. He confirmed that the bearings were fine, and diagnosed the tires, with some feathering. We had had the struts replaced the week prior to the trip - diagnosed because of the tire wear (no noise). So the explanation made sense, though we don't know yet why the noise only started when it did. The main point: Big O gave us a good diagnosis, an honest opinion, and peace of mind for the rest of the big trip. They didn't charge for the work, and didn't try to force an unneeded repair. If I ever need auto repair or new tires near that part of Missouri, I would definitely talk with Big O. We appreciate it.

I Bought 4 brand new tires and had them installed in my car. Everything went well but when I read…read moremy invoice I noticed that they slipped a tire protection plan for $135.00 that I did not authorize. When I called to ask why the extra charge there were insistent that they did explained it to me. But that was not true. While Big O Tires officially states that their Pro-Tec+ protection plan is automatically included at no extra charge on Big O branded tires, individual franchise locations have faced serious scrutiny and legal action for adding paid packages to third-party tires (like Michelin or Continental) without disclosure.

AWESOME customer service - - talk to Vicki at the front desk , she always has a smile in her voice…read moreand Allan is the best for windshields. EXCELLENT work guys! Definitely recommend this crew!

My fiancé' and I have been driving cross country from Massachusetts to California and have been…read morehaving difficulty with the Jeep Cherokee that we had recently purchased. Our last mechanic in Massachusetts had the car in, not once....but twice for a cylinder misfire. And failed to replace it despite having the car in his possession for days at a time. When the car started having difficulty by the time we reached Rolla, we were at our wits end. Luckily the person we were staying with recommended John's Firestone. Within a day they diagnosed the problem and got us the CORRECT part to help get our car back on the road again. We don't live in town, but these guys saved our butts. We highly recommend.

Awesome service! Very friendly and helpful. They are our go-to for auto repairs. They are super…read morehonest too. We know exactly what repairs were made and the conditions of other things like how much life our brakes and tires have left. They don't upsell either.

I called on Friday and got to speak to a live person, no machine. I needed to get my truck…read moreinspected for tags and they got me in on Monday. Very polite and welcoming and the process was quick and complete They also mentioned if I need anything else they are full service Easy to find on Hwy 72

Eric (tow truck driver) responded immediately and was fast, friendly, and very helpful…read more Then the repair shop fixed my vehicle quickly and effectively, as I was able to safely drive back to Wisconsin (over seven hours away). They kept me abreast of the situation the entire repair time and provided fantastic service. I would highly recommend anyone needing auto service in the Rolla Missouri area.