Cyrus and Nick are literally the best. They will help you every step of the way. They know cars well. Thanks guys!! read more

Great service and got me in fast on a Saturday! The oil change was fast and very reasonably priced.

Saturday 8 am I pulled my car in and requested a transmission and coolant fluid exchange and a gal and a guy turned me away after looking under the hood for 15 minutes and couldn't do the job. 2015 Ford edge. Quite interesting read more

Cyrus knows what he's talking about! Super helpful & great service. Fast turn around as well.

I can always count on Redmond Jiffy Lube being quick, efficient, professional, and kind. I would recommend as they provide great service compared to the nearby locations. I have gotten an oil change here in the past and come to this location occasionally when needing to check my tire air pressure. read more

Cyrus Is The Guys! Top Notch Knowledgeable & Customer Service. I really appreciate you looking out

Went to the Redmond jiffy lube for an oil change. Tyler was my service adviser and he did a great job . He was very polite and extremely efficient . The oil change was done in record time... great service . Tyler you should get a raise for your excellent service . I'll surely come back again for my car services. Highly recommend.. read more

I've never been to Jiffy Lube before. I usually have my service done at the dealership. However, finances have been tight and I was short on time so, decided to give them a chance. Things were moving along when they pulled out my air filter and showed me how dirty it was. I agreed we should replace it but, they didn't have one in stock but, could order one from O'Reily Auto Parts. That sounded like me having to come back. Since there is an O'Reilly Auto Parts in that same parking lot, I said I'd just go pick one up right now. So, I got out of the vehicle walked out of the shop area and across the parking lot.(Make note: They let you sit in the vehicle IN THE SHOP while they change your oil which is nice right?.. we'll come back to this) O'Reily didn't have the manufacture's brand so, I bought the most expensive aftermarket they had and head back over to the shop. As I walk around the shop to the front, I walk through a cloud of Marijuana. I don't think much of and keep heading to the shop. My truck was parked in "Bay #1" which is the end of the lane before you exit the shop. So, I walked up to where it was holding the air filter. This is when a guy whose name is apparently "Freddy" but, that doesn't match is name tag which I couldn't read but, it did start with F however was much longer than "Freddy". Anyhow, He barks at me, "Hey Step Back, Step back!". And waves his hand at me for me to back up. His tone is rude and he's talking down to me like I'm 5 years old. It gives me the impression that he doesn't like customers and is sick of his job. I'm literally 1 foot over where the black top turns into the concrete floor of the shop. I step back and NO WHERE is there any indicator lines to the customers of where they can and cannot step. If they allow you to say in your car, in the shop, there needs to be some clarity on where you can and cannot walk if you get out of your car to avoid this problem. Of course this doesn't excuse being rude to customers. Anyhow back to the air filter. When the new air filter comes out the box. It's about 1/3 shorter than the air filter from the factory. This doesn't sit well with me. I paid O'Reily for top of the line aftermarket and it's still not as good as factory. If you have shorter, and less folds, that means the you got less surface area to filter. Would it work, probably. Am I going to accept that? No. I ask someone to look it up on their computer for me and let me know if O'Reily gave me the wrong part. They clearly couldn't find it but, instead of saying so, they avoided me asking if they did and just said, it will work fine. I hate it when people who are supposed to be pro's guess but, pretend like they know it's true. Before I can object, another guy with super greasy hands comes by and grabs the air filter and puts it in the truck in an attempt to show me it fits. Now he's put grease on the air filter and I'm worried I can't return it. I let him know and he responds with I'm sure they'll take it back as long as somethings in the box..... Now Freddy who's kind of a big guy comes over and tries to bully me into accepting the air filter. He talks down to me again, condescendingly letting me know that it will work fine. I mention, not for the first time, that I paid a premium and got less because the air filter is shorter. He tells me it doesn't matter in an aggressive tone like I'm an idiot. At this point I'm getting mad, I just want my air filter back so I can refund it. I respond to Freddy and inform him that I am an engineer and if he'd like to argue about how Airflow, or the movement of air, is governed by the principles of fluid dynamics and how that works we can do that. At which point he looks down at me, lets out a pfft, and turns away. Now I'm pissed and I get the air filter and point at Freddy and say, that guy is pissing me off. Don't let him talk to me again. I go and refund the air filter. Obviously now, I'm having a bad customer experience and it would be a good time for an apology but, that doesn't happen. I come back from O'Reilly and walk into the garage to get in my truck. I pass by a guy, Nick is his name he's actually the manager but, I don't know that yet, he's standing by the front fender of my truck. He's holding a IPad or clipboard and bundled in his hand is a Nut Pick that has a blackened end on it. Obviously this is our pot smoker and he's been using that Nut Pick to clean out his pipe. This does not make me happy. If you are going to smoke pot or drink at work, I won't be having you work on my vehicle. Finally, they cash me out and I had over to O'Reily to see if they have the air filter made by Chrysler. I walk in the store and who's coming from the back? Freddy and he's glaring me down as he goes by. Nick apologized to me when I went back and asked for the manager but, as I left, I realized no, I won't go back there and maybe I can save someone else a bad experience. read more

Brought in the car for an oil change. Took awhile for having no vehicles in the shop but friendly and offered 15% for giving them a review on Google. ;) Would come in here again. read more

Jiffy Lube - Oil Change Stations Near Me - Redmond, Washington

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Dishonest Twice I have been here and asked "do you vacuum interior floor of car?" and was assured that it was included in service. The first time they failed, I thought it was an oversight, the second time they failed I realised they just lie. I have photo of uncleaned floor attached Date of experience: June 15, 2023 read more

Jiffy Lube - Evidence the Jiffy Lube failed to clean car floor as promised - Oil Change Stations Near Me - Redmond, Washington

RAMSEY IS NOT SAFE : He is verbally abusive during my 30 mins there he hung up on customers and laughed about it and one customer WAS GONNA CALLED THE COPS related to another issue . I have a very serious complaint against Ramsey one of your employees who was working on my car . As he was doing so, two alerts suddenly started showing up. It would only do so while he was working on the tires or touching it . This has never happened before . Carson was so nice , he tried to defend me but Ramsey became increasingly aggressive. When I asked what is happening he said he didn't know why and maybe it has something to do with the tire pressure . He then tells me to drive around for 5 mins and come back if it was still going on. He looked a bit uncomfortable as he was telling me . Something told me to ask for the manager's contact information just in case . I exited my car and went to the office to ask for a contact information. This is when he got really AGGRESSIVE AND I THOUGHT HE WAS GONNA PUT HIS HANDS ON ME . I have never feared a man this way. He then said he was the manger and while yelling .. "nothing is wrong with your car" . He proceeds to saying that I need to exit the property because I was trespassing mind you 2 mins before he told me to drive around to confirm if what was happening to my car was related to him putting air in the tire . He proceeds to calling me unprofessional and forced me to leave . While I was there was another customer threatening to call the cops on him . Now I understand why. This is not a safe place for anyone. Also keep in mind while i was there . I saw him hang up on several customers on the phone and was making very loud sexual jokes! I am in contact with corporate and I need the regional manager to contact me . Worse experience in my life! RAMSEY IS NOT SAFE . HE NEEDS HELP! YOU ARE PUTTING YOUR CUSTOMERS AT RISK read more

If I could give 0 stars I would. It baffles me how no one takes accountability here. I came here to get my head light changed. I couldn't do it due to my fuse box being in the way. Someone changed it, super nice and kind. He said my light wasn't working so I would need to get it checked out. I paid another mechanic to look at it and come to find out the guy at jiffy lube didn't put the light back in place. So now I paid someone else for a mistake jiffy lube made. Not a huge deal but definitely could have been avoided if the work was double checked. Came here for an oil change. (One thing I can say is their customer service is good at times) They asked if I wanted an engine flush and I said no. The mechanic said she wouldn't feel comfortable to do an oil change if I didn't do an engine flush. I'm in a rush on my lunch so I said fine (my mistake). I live 1 minute away so I didn't have to drive too far. The next day I do drive my car it starts driving rough, the engine kicks and turns off. I have a new battery in my car so this should not be an issue. This has never happened in the 5/6 years I've had this car. I immediately call jiffy lube and the manager was nice but kept stating it was not due to the engine flush. (It was not diagnosed so he wouldn't know) he called upper management and they said the same thing. All in all they have no protocol when they potentially damaged a vehicle. I didn't even want my money back I just wanted to know what they did to my car. Engine flushes can damage engine seals, engine bearings which will lead you to issues. I did not know this prior to my visit. Please do your research before doing a new service to your car. read more

Took my vehicle for the oil change. Zara and Nicholas were super helpful. Nicholas informed me that the belt is not in the good condition and may causing a bigger problem and may break off at anytime.Went back to the shop on the next morning to get it replaced. Nicholas took out the old belt and showed it to me before he put the new one on. I was glad that I followed his advice. It was pretty bad. Thank you Zara and Nicholas for your professional help. Mahalo, Chat Yahatta read more

Jiffy Lube - Kids - Oil Change Stations Near Me - Redmond, Washington

While I appreciate how quick the service is at Jiffy Lube Redmond, I am concerned that the employees are being encouraged to engage in recreational activities that promote unhealthy work environments. I'll keep coming back once the snow is gone. Watch out for the green subie read more

Do not go this place if your car is Honda. They can not do brake fluid replacement or brake inspection on Honda Civic. And I called ahead to ask if they are able to do it on that type of car hours ahead, after received confirmation from them. I decide to come. After wait almost 2 hours and spent 108 dollars on oil change. They told me they can not do the brake fluid replacement on my car. And in the middle, someone try to sell us to replace our spark plug, our car only has 15,000 miles on it, I have doubt so I google it. Turns out you do not need to change spark plug unless you are in 30,000 or more. Luckily I stop them before that service happen, and did not spent more money on it. Such a waste of time and money, I thought come to this store can save me a trip to the Honda dealer, I was wrong! I am sure other brands of car may have better luck than me, but I will not returning to this chain store for any future service since they can not accommodate my car. And I recommend you go to other auto store if your car is Honda too, so you won't waste your time at jiffy lube. read more

These guys had saved my day a few times. Just today, I went in with a dead battery and was in and out in under 10 minutes with the running car and a new battery. Thank you! read more

Was at Jiffy Lube at 7:15 this morning. I know not good planning on my part (the Saturday b4 a holiday week and for some the first full week of summer break but when that oil light comes on you must not ignore the issue). So a big shout out to the Penzoil Posse on duty, Kam and Uriah. 2 cars in the bay, 2 ahead of me waiting but they hustled and got to in less than 30 minutes. So polite, friendly, thorough, and professional. FYI: On a Saturday morning they love doughnuts to keep them going on a long day. read more

James and Jenni took amazing care of me and my car. Will definitely keep coming back for all my services in the future. They were so kind, patient and knowledgeable m. I was in and out quickly. They make an amazing team read more

This was the second time they forgot to reinstall something (a plate of some sort this time) after changing my oil. As a result, both times I had to turn around and come back. Attention to detail, people! It's convenient, yes.... and for that reason I tend to return. My husband no longer goes to these convenient places because of quality issues. I may be joining him soon. read more

Never back to here , , they are so unprofessional!!but one thing they did good "smiling and making kind face" otherwise very unprofessional!!! read more

Jiffy Lube - Oil change - Oil Change Stations Near Me - Redmond, Washington

I've been here before, but most recently I met three exceptional workers. I've been trying to sell my car, and one of the buyers pointed out a bit of oil at the bottom of the engine area. I had no idea what was happening and rushed to this jiffy lube. I was met by Elliot, Shawn, and Brad who served me IMMEDIATELY. They found the problem within 2 minutes, it was a funky gasket. They then replaced it faster than I thought possible. I was there for under 10 minutes. These three amazing employees need to be praised. They were informative, kind, and extremely helpful. AMAZING. read more

First went to Pennzoil, 35 minutes after opening. No employees had shown up yet. Drove over to Jiffy Lube who immediately got me in and had four guys working on my car. Unlike experiences I've had with other places, they had everything I needed in stock and didn't try to guilt trip me into anything. It was fast and easy. Not cheap, but if you want cheap, then learn to change your own oil, filter and battery. read more

Jiffy Lube is like Burger King or McDonald's: you try to pick a good one and then walk in with low expectations, and just hope they don't screw it up. I walked in more apprehensive than usual because I knew it was close to closing time, and these places are often staffed with very young, easily distracted people. One of the crew was chatting up a couple girls outside when I drove up. I was kind-of asking for it. Happily, they took pretty good care of me. Though tired and a bit grumpy, the manager went out of his way to get me the best price on my service (these guys almost always have a coupon out there, you just have to look), and the service itself was good; fluids topped, windows wiped, the usual. Detractors: only a bit of oil on the fender and a failed hood closure, which is usual. Ford Fusions have wonky hoods. Friendly enough and effective enough. Normally a three star experience at best, I have to toss them a bone here for getting me in and doing it right when they could have been locking up shop and taking those girls out for a soda and a burger. Hey, I was young once. Don't look at me with that face... Cautiously recommended. :) read more

I won't come back here. Brought my 2014 Jeep in for an oil change 6.13.2017 it was literally in and out in about 5 minutes, so quick I asked if they actually changed the oil and filter. The African American lady assured me they did and explained why it was so quick as where my filter is located. Woke up the following morning 6.14.2017 with a 12x12 oil puddle on my garage floor. All through the day oil kept leaking. I brought it back in and they assured me the filter, plug etc was correct but they sloppily and carelessly over filled it so much that oil was all over the casing as well as all over the whole inside of my Jeep which leaked all day long. Brian, the new manager took 15 or so minutes to clean it up. He didn't offer a refund etc until I told him they lost my business and being sloppy and careless is not a place I will do business. I was offered "Maybe next time you come in we can give you 50% off". 6.17.17 My oil changed was never refunded. Did send an email with invoice to the email below, let's see if this gets resolved. This could have ruined seals on other parts of my Jeep. I'd steer clear of sloppy work at this location!! 1.2018 I was told by the GM Cody Ryalls of JL I could go at Anytime for a free oil change. I arrive at Duvall as we discussed and they refused to change my oil because Cody is no longer the GM of Duvall. I showed them the email and asked for them to verify that I had not had an oil change and to call their new GM - they refused. Just more shitty service from a shitty company. I'll take my business to the dealer. read more

Zara was so professional and helpful. She explained what my car needed and wasn't pushy at all when I said I wanted to wait on a few things. Very knowledgeable and fast! Appreciate the great service, guys. read more

Daz is awesome!!!! Quick service and so many info on the vehicles. My car is in good condition and ready to drive read more

Great customer service and superb service. We are so impressed with their work ethic. Honestly very very happy with each person that worked there read more

I've been here twice for a routine oil change. And both times i went home and found a small puddle of oil on the garage floor under the car. So both times i went back. And both times i was told why it was leaking, without even an apology. So now i dont even consider them for even a routine oil change any more. read more

Sunny, Zheer and Christopher were very professional and had excellent customer service. Zheer greeted me at my vehicle soon arrival, Sunny scanned my VIN and was very friendly while cashing me out and doing paperwork. Excellent service, knowledgeable staff and very clean atmosphere. Best Jiffy Lube experience to date! read more

Jiffy Lube - Oil Change Stations Near Me - Redmond, Washington

Took way to long to get in and out for a jiffy lube, they also quoted one price, knowing everything that I wanted done, and then charged me more than the quote with our telling me the price had gone up prior. I will say they made it right when I called back to speak to a manager but it shouldn't have happened in the first place. read more

Chris and The Team at Jiffy Lube are amazing. BEST PRICE in REDMOND. Don't forget to look up the great coupons for this location on your phone. Service is amazing, fast and professional. They even vacumn out your car. You get free top ups of oil and window washer fluids for up to 3,000 miles all for the price of an oil change. Go to this location, next to US Bank, Ross and Safeway. FREE COFFEE too!!! read more

Just got my oil changed. It must've took less then 15min. The staff was nice and very professional. I asked if there were any discounts and they were happy to explain the current promotion which saved me $13. I will definitely give them my business again. read more

Super time efficiency! I am still explaining to my kids why we need to change the oil and all the works are just done!

I went for a quick oil change. When I checked in they told me I was due for the 100K Mile coolant flush and also changing the spark plugs. As I have 118K miles I agreed. They said this would take 45 min to 1 hour. As I was leaving to take a 45 min walk, they stopped me and said they could not flush the coolant because my car is a hybrid. I said OK just do the spark plugs. They called me after 45 min to say they were done. When I got back they told me they could not change the spark plugs because they (or the person they get parts from) didn't have my type. So it took 45 minutes for me just to get the oil changed. Maybe some of time was them trying to get ahold of my spark plug type? This site advertises that in addition to oil changes they can rotate tires and change spark plugs. The two techs working that day, 4:00 PM on a Thursday, did not give me confidence they could do this wide a range of work well. I go to Jiffy Lube to get a fast oil change. In the past I have been impressed how quickly and efficiently they can change my oil, but not this time. read more

Was greeted by Ron, he was so helpful and nice. In my opinion, he will be moving up very quickly in this company. Ron's customer service skills are top notch. He proceeded to make sure all my oil change 'tasks' were completed thoroughly, and correctly. Daz noticed my info was never properly entered, so he made sure it was correct this time around. I appreciate Daz taking the time to do this. Everyone there seemed so helpful, and all were working very hard to efficient, and fast. This Jiffy Lube should be very proud of their employees. It was a pleasant experience, very quick, and my car drove better afterwards. Thank you to Ron! And Daz! And all their hardworking employees. I hope you are noticed, and appreciated, by your bosses. read more

These people are great. I pulled into their parking lot because my car was overheated with steam coming out from under the hood, and I was looking for a place to add water so I could get to a mechanic. They came out as soon as I pulled in and we took a look under the hood. My radiator was cracked and leaking and with steam shooting out of it. Even though they are an oil change business, they got a new radiator, installed it and had me on my way in about an hour, for less than half of what a dealer would have charged me. This is the second time they rescued me. The first time was a broken serpentine belt about 25 years ago! read more

My car was in desperate need of some basic routine maintenance (oil change, coolant flush, wiper fluid) and my college best friend recommended this place. After entering with no appointment during rush hour they were able to update my car within 30 minutes and offered a triple AAA discount to lower costs. Speedy service and friendly staff read more

Good service and nice workers!Thank you guys for sure I will back.Thanks Jesse, Austin and Jack

After purchasing a new car battery, I called to check the estimate. To my surprise, Jeese (the kind gentleman I spoke w/on the phone) told me they would do the service for free! When I arrived at the location the whole service took less that 10 minutes to do and the guys handled my car with TLC. This whole experience was free, easy, and stress free. Thanks to the guys at this location for being easy to talk to, fast and efficient Going forward, I'll definitely be making this shop my go-to place for car repairs! read more

Good to see their fast and efficient oil change services and their safety measures at this time. Highly recommend read more