Store #2957 Its hard to describe, I have been in management my entire work history. I have never seen such great customer service from all team members, My highlight of my visit would be Demetrius Yancey, he explained in detailed what I needed for my service and he sold it!!! Also the way he treated my adult autistic son stole my heart, I cant wait for my next oil change to engage with him again. If he's not there I would hope he has advanced to a higher level in your company, whatever position he holds now he has succeeded with expectations. You have a good team there, everyone was nice, Mr. Yancey just stood out! read more

I always get my car serviced at Jiffy Lube. I haven't had a bad experience thus far. I've been with them for 5+ years. This location specifically is my go-to; the service is always nice and fast. They're also helpful when it comes to coupons. Usually when I go to other places, the cashier may get a little frustrated if I bring up that I have a coupon but here they don't have a problem with it. Thank you for your service. I'll be back! read more

Brian on Elvis Presley was very professional and quick. I have been coming to this jl for years. Never disappointed

I took my daughter's car to Jiffy Lube for an oil change before she went to college. We noticed oil on the pavement and asked them to check for a leak. The manager and her staff are extremely professional and went over and above to ensure the car was ready for my daughter to take out of state. It turned out the oil filter was leaking. The oil and oil filter were changed. The staff then cleaned up the oil that sprayed underneath the car. I cannot tell you how appreciative I am of the staff at this location. They are thorough and professional. Thank you!!!! read more

Great place. Great service and very fast. Competitive pricing and goes over and beyond to make sure customers are happy

I have been to the same location and have NEVER left unsatisfied. The service, the wait time, prices, and staff are exceptional. Thank you Kevin, Nat, and Brandon for your speedy great service today. Teamwork really does make a dream work! Highly recommend! read more

Angela was so nice and took care of us immediately. You could tell that she really enjoys her job and cared about our safety. She took time to explain the proper oil and air pressure needed for the car. She was also jovial and fun. We will definitely return here, any time in Memphis. They also have a military, student, and teacher discount. read more

The professionalism at this site is super. Always get you in and out and if there is a question they will answer without trying to push unnecessary services. read more

I always come here for my oil changes. Angela and her crew are the best and always provide the best service. Highly recommend!!

Let's start this off with a little honesty: I know next to nothing about cars. And that is exactly why I go to this Jiffy Lube for oil changes and tire rotations and other stuff. The staff here is awesome. Charles, the manager, is a good man who puts the customer first. His assistant manager is just as helpful, as are the other employees who apparently follow their lead. They are also generally really good about getting you out and on your way in a speedy fashion. I got my tires rotated and oil changed the other day and they had me out of there in fifteen minutes. The people who work here do their best to treat you right. My wife has a splash guard on her car that has to be unscrewed during an oil change and somehow one of the screws went missing. I don't know much about cars but I do know the splash shield could potentially start ripping at any moment while going down the highway. My wife went back over to see the guys a couple of days after her oil change and told them about it. They did not question whether it was their fault or not, they just fixed it for her. And that is why as long as I live in Memphis, Charles and his team will get all my business. read more

Excellent service!! Angela provided outstanding customer service. They were busy but moved pretty quick. Overall one of the best experiences I've ever had while getting our vehicles serviced. Will definitely be coming back. read more

Time for oil change, nice clean place and has coffee and tv. They try to sell you different sevices, but i understand its all about commission. They did a good job. read more

Jiffy Lube - Jiffy Lube - Oil Change Stations Near Me - Memphis, Tennessee

Very quick excellent service! They made sure my car was all ready to go and a full synthetic oil change for my car ready for the road! They even vacuumed up my car! Would definitely recommend! read more

I am visiting from out of town. This place is customer service...extra!! I may very well visit my cousin when I need an oil change from now on! In and out within 30 minutes to boot! If I could, I'd give ten stars!! read more

These guys are amazing! Friendly knowledgable advice Sean, Xavier, & Kris were very prompt and gave great service read more

These guys do great work and keep you informed on how everything is going. I've already been raked over the coals by a few other auto shops in the Memphis area, but these folks here do honest work. They're friendly and do the basic maintenance recommended by your car's manufacturer. They explain why each thing is necessary, what it does for the car, and not give you the evil eye if you think it isn't needed or in your budget. If you are on a budget, they'll recommend what is most important and get you in and out quick. read more

Our AC died in the middle of a 12 hour road trip. We stopped in and they fixed the ac and checked over the car to make sure we were good to go for the rest of our trip. I would highly recommend them!! read more

Be sure to get prices before you select service. Tech recommend high mileage oil, was $70 instead of $43 for conventional. $70 to change your is absurd. Anything else they offer also costs, like $6 to top off the coolant. Otherwise they were efficient and completed the job timely. read more

Another great visit to this Jiffy Lube location. Kiara was the reason this visit was amazing. She left me with no questions unanswered and didn't try to up-sell me on a service I was not ready for. Awesome customer service that keeps bringing me back here for my Toyota Tundra and not the dealership. Kiara needs a raise today! read more

The staff was very professional and polite. I did not have to wait long at all for my car services to be completed. Will definitely return to this location. read more

Since moving to Memphis this is the only place I trust to do my oil changes. Not only are they fast, courteous, and respectful of my time, the staff is always very friendly. Today I came up here after taking my vehicle for a factory recall at the Ford service center and still chose to come over here to get my oil changed due to my past experiences. I highly recommend and suggest that you get your oil changed over here over here at Jiffy Lube. Check them out! read more

Outstanding service! I move every 2-3 years so I always have to find my new go to oil change location. After trying a few places in Memphis, I found this great place. The staff is friendly, I'm usually out within 20 minutes and they never once tried to con me. There's been a few places that try to sell me services or parts I don't need... assuming I'm a woman who knows nothing about cars. Not this place. They're also very military friendly with a 25% discount. Highly recommend! read more

I came expecting a quick, speedy, or "jiffy" oil change if you will, and ended up waiting two hours for them to finish, would not recommend coming here, gateway tires is about and minute away and is very quick and customer friendly. read more

Had great service as usual. I work on the road and always get my oil changed here. The service is top notch and they always go out of their way to make my visit special. Extra special thanks to Kim. She was so awesome yesterday during my visit. Thank you so much!!! ChrisCran read more

I called ahead of time. I told them I had a 2015 Mercedes Benz C300 & asked how much for an oil change. I was told $89. I got to the store & was greeted immediately, but then had to wait 20 minutes to before I could check in with anyone again. It would've been different if they were slammed. One guy was in the office never to submerge. There was no one waiting. There were 2 other cars in the bays. There was a lady, anyway she got to me 20 MINUTES later. There was NO "Jiffy" to it!!! She then started asking what type of oil I used??? I don't know!! I just drive it and take it to get it's oil changed. Then we decided that it needed synthetic oil. M.B. says to change oil every 10K miles. So she told me that would be $109 instead of $89. Ok, everyone makes mistakes, so I agreed. She then totaled everything and told me it would be $160!!!! That included 7 quarts of synthetic oil!!! By this time I am livid. I have never heard of such crap! My husband gets his oil changed at this location & every time a price is quoted that includes "everything"!!! So, now I am feeling like the old "bait and switch" game. I told her no, I was not going to do it & I wanted my keys! She does not want to give me my keys. She then continues to tell me that the better synthetic oil will not last for 10 years, in fact there is NO oil that really lasts 10 years??? NOT what M.B. says? She also tells me if I go with a cheaper oil I can get my bill down. I really don't think she knows what she is doing!! I don't want to hear anything else she has to say. I can take it to Express Lube and they charge $125 including a 20 point inspection. That includes everything but tax!! Needless to say, I am VERY disappointed with Jiffy Lube and will not be back! I felt you should know all of this for what it's worth! read more

Great customer service and turn around time. Kim was great, kept me informed on the process the whole time and made sure I was well taken care of. read more