Amazing service and friendly staff. Brought my vehicle here to conduct an oil change during my lunch hours. Had a few vehicles ahead of me and was able to conclude my service in a timely manner with efficiency. Military discount saved me 10%. read more

Quick and amazing service. They always take care of my car and make sure its running smoothly

Best place to get your oil change. Very professional and caring Jose Avante and Richards customer service were beyond expectation!! This will be the only place I go to Thank you Jiffy Lube read more

What in the actual hell. I went to go get my car AC fixed up, and my husband wasn't able to do it because he works every day so he didn't have the time. I'm pretty sure they effed me over because I'm a girl who doesn't know about cars, but the second I came home there was an engine light going off And there was a few things unplugged. I know this because my husband is a mechanic. He just didn't have time to work on the car himself. I'm pretty pissed off but I won't be taking it back just to get it fixed. I'll take it somewhere else. Don't take your car here. read more

I've been going to this Jiffy Lube for years, and the only time I haven't gone is when I moved out of state briefly. I've seen many staff come and go, but one thing has always been steady. The service is done quickly, the workers are incredibly friendly, and I never have to doubt their work. Today, I had Tito, sharif, and stephen working on my car as I got regular maintenance done. They were all great to work with, and my car is in great shape! I've never once had a bad experience at this location. Here's to continuing that streak! read more

Mr. Richard,(CSA,Team Lead) Mr. Jacob, (Upper Bay, Courtesy, MC Tech) Mr. Avante (Lower Bay, MC QI) and the entire EPIC CREW @ Jiffy Lube today and every day should be celebrated and praised! That is one very impressive team! My new water pump. belt and oil change felt like it was done by a Nascar crew! Great skill, communication, shop energy, very clean and organized. Very reasonable priced and they even offer coupons! Take a bow Gentleman! Well deserved and I'm grateful! read more

All the folks who work here are super sweet and helpful. I had a check engine light situation going on, and they were able to help me out. They were very quick with the service, and helpful when I had to come back again for the Texas DMV inspection. The second time I came back one of the technicians noticed that there was a big bubble in one of my tires. She pointed it out to me and told me it was dangerous. I went straight to Discount Tire, another place I highly recommend, and they told me point-blank that I was lucky I made it there. So, not only do you get fabulous, swift service at a good price, you get life-saving advice! read more

When I first came here with problems with my car such as needing a tune up and oil change etc. the person who worked here known as "Steve" did not care about the problems with my car and did not want to seem to help. I kept asking if anything could be done but he didn't seem at all to want to do his job or give at least good customer service. Don't come here. Go look for a different jiffy lube or another place for a quick oil change or anything for your car in general. read more

used to go there last 3 years to get inspections and was awesome service fast pleasant staff . but went 3 times last week july 2023 to get it done but tech was not available all 3 times.... needless to say i wont be back ever !!!!!!! went somewhere else where they gave me a bottle of water while waiting in my truck and was in and out in less than 15 minutes thank you read more

Jason was kind, knowledgeable, and helpful. He stood outside waving a sign. Guess what? He's a manager. The perception I get from that is that he cares about his job and the people he manages. He isn't too good to wave a sign. read more

I love coming to this specific Jiffy Lube location. I work in retail, and they have outstanding customer service here. Clean environment. Service usually completed pretty quickly. Jason whom I believe is the manager there is amazing. Jason always ensures my car is properly maintained and never has poor customer service. Great team overall! read more

Came early and I was the second one here . But still was told it would be 1/2 an hour before they can start . Not sure why cause there is only 2 cars here Staff is friendly and knowledgeable . Location is clean and a lot of seating space to wait in . read more

Awesome customer service, came here for service they were quick friendly and helpful Ask for Kayla she is amazing at helping out customers read more

I wouldn't come here again. I've never paid more then 50$ for an OIL CHNAGE & suddenly I'm 113$ out. Even after saying I didn't want the extra stuff he did it anyways charging me w no problem. I'm so happy I had got paid when I went otherwise I would have been so embarrassed prepared to pay no more then 50$ & having to spit up 113$. But not all bad, they do give you a 13$ off coupon. Woohooo. If you're in the area, & don't have 100$+ every 3,000 miles, there's a place up the street that does it for only 20$ & you're not sitting there for 2 hours. read more

The guys at this location go above and beyond. They inspect your vehicle thoroughly and make recommendations, but are not forceful at all. They are quick and vacuum your car too! Give them a try! read more

They have a great team! Thank you for all y'all's help. Thank you for checking my air filter and putting air in my tires.

Jason and Richard were extremely helpful with getting me back on the road! Super nice and very informative!!!

Service was fast and friendly. I usually hate going to get my oil changed but staff was patient and explained everything and were extremely professional. Will be coming here from now on. read more

Remarkable service! I will never go to Walmart again! Jason and Jacob gave excellent service

I had no issues with these guys. Military friendly. They solved a problem with my truck I didn't even know about without even charging(small fix ). Since we don't have a valvoline in Killeen this is my go to spot. Wouldn't say they are cheap but the service is great. read more

The mechanics were sweet! They made sure I was comfortable the entire time reassuring me with things like, "I'll take care of your baby, don't worry!" and "Come back here to change that oil, I'll get you $10 off." Just seriously went out of their way to make sure I was good to go. I had to dock off a star because the district manager, I believe is what the cashier told me he was, was RUDE! I mean, he would cut me off to ask the cashier a question, and he hounded her for ten minutes before he let off. He accused her of lying in front of two customers, and we just sat there shocked. As soon as he went into the garage and left the cashier, me, and the other customer in the waiting room, the other customer made a remark before I could about how rude this man was. And we spent the better part of five minutes talking about how neither of us would handle it, but she's pregnant and needs the job. SAD. I get that you're doing some type of inspection, but you need to handle your gripes away from the customers and not belittle one of your employees. I hope the district manager sees that he cost this location a 5 star rating, and he fixes the way he handles things. This location was great before you ruined it. read more

I came in for an oil change. Respectful and quick service. Larry was very informative and helpful with my needs. read more

Jiffy Lube - Oil Change Stations Near Me - Killeen, Texas

This team always goes above and beyond to accommodate me. I feel confident that everything is always done thoroughly and correctly, from oil changes to state inspections. They understand and provide excellent customer service. read more

Amazing customer service!! Very clean and helpful!! They had a computer issue but explained the very small delay, the oil change still only took a few minutes! Coffee made...water ready....TV on! It was awesome! Who knew an oil change could be an enjoyable experience! I guess next time I won't put it off for so long! read more

Great service every time I bring my vehicles in. Clean friendly atmosphere every time. The employees are very nice and always get my vehicles in and out within a timely manor. This is the only place I take my vehicles to and that won't chnage. read more

Great service! Jason was so helpful and informative, I came a little late and they still worked on my car and even vacuumed! Definitely coming back! read more

First time coming here for a routine oil change. Waiting area is nice. The actual service was performed quickly, the workers were professional, and gave me some great knowledge on what's needed in the future. Gave me a discount, much appreciated. Only bad thing was the wait, waited an hour for them to start work on my car. Also, squeegee left a streak on my windshield which I thought was a big scratch at first, seemed like a poor job on that. Not a bad place at all though, I'd come back. read more

I am new to the area and have always used Jiffy Lube for my oil changes on my car. I passed this location a couple of times and decided to stop in and get my oil done. I have an older vehicle and it was nice to hear them say that my car is in great shape. The employees here are kind and very welcoming. I will definitely be back for my future services as long as I am in Killeen. Another plus is how clean the lobby area, bathroom area and even the mechanic area is. I am very pleased with my visit. Thank you! read more

DO NOT GET YOUR OIL CHANGED at the Jiffy Lube located on WS Young! Because of convenience and time, I decided to get my oil changed here on Aug 24 (Sat), penzoil high mileage synthetic oil.. Drove home after that and noticed my car drove rough but didn't think anything of it. Stayed home the rest of the day. The next day, I come out in the afternoon and notice an oil leak on my driveway coming from under my car. Threw a pan under my car in case the leak continues... On Aug 26 (Monday), I go outside to see my car... Still leaking... Brought it to Jiffy Lube with the video I took of the oil leak. They said they couldn't find anything wrong and if I notice anymore leaking, then to bring it back again.. So I guess 2 full days of it leaking isn't a big cause for concern but that's okay since y'all already took my money. Didn't even offer assistance in dealing with the oil all over my driveway! So I took my car to my usual mechanic and said I needed an oil change. He checked my oil and basically asked why I wanted one because the oil doesn't look like it needed to be replaced yet. I explained the situation to him. Long story short, my mechanic said my oil drain plug gasket needed to be replaced and showed it to me. That's the reason my oil was leaking. Lesson learned to stick to my usual mechanic! I ended up paying for another oil change since I didn't trust the service that Jiffy Lube did. And received a new drain plug at no extra cost. I basically paid Jiffy Lube to place half my oil in my car and the other half on my driveway and work parking lot. On a side note, the Jiffy Lube workers here are polite and the place is clean. But those couldn't make up for them not noticing my drain plug needed replacing and having to pay for another oil change. read more

Jiffy Lube - Oil was leaking on my driveway after they did an oil change. I took a video of it. - Oil Change Stations Near Me - Killeen, Texas

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I've been going here for the longest. Fast , quick and efficient. Customer service is phenomenal and they really care. Only place I will go in Killeen to get my car serviced read more

I got here first thing in the morning to get my car inspected so I could get it registered for another year and both of the guys were super nice and attentive. I was in and out in about 10 mins. It gave me enough time to get to the DMV and be the first one there so I didn't have to spend all day there. I definitely had a great experience here and would go back and recommend this place to others. read more

Just wanted an oil change but they still took out my air filter and tested my battery. They just didn't want to listen to me.

Very friendly employee and manager, feel bad for the employees standing outside holding signs one time haha, but they changed a fuel pump for me and did it good except for the fact they didn't put the clamp back on the fuel line and fuel sprayed everywhere when I started driving but it was an honest mistake, their kindness would make me come back read more

shitty slow service save yourself the time i wasted here go somewhere else anywere else will be far better than this place

Not sure why the hate on the first review. I found these guys to be fast and more importantly, very polite. Being in the military, I'm used to bad service and attitudes but this is NOT the case with this jiffy lube location. BOTTOM LINE: I would recommend it and will be back. read more