Never Again ! Car wouldnt run , I floored the accelerator, VSA light on and no movement. Called…read morethese folks they sent a mechanic out who determined I needed new brakes, brake switch, and Calipers. Set another date for him to come out and do the work, he came replaced brake switch, brakes and calipers. Drove it one block and said the work was done and car was running fine. Paid 669.00 . I drove the car it left me stranded with the same VSA light and issue, called them back they sent someone out 2 days later who determined that the first mechanic failed to bleed the brakes. 3 days after that Im getting ready to run errands... SAME ISSUE CAR WONT MOVE LEFT ME STRANDED after driving 2.5 miles. Had it towed to a mechanic shop cause at this point I dont want Nuts or Bolts to touch a fkng thing I own. The mechanics I took the car to determined that when the previous mechanic replaced the break switch he put a screw in stead of a grommet. The grommet is what presses the switch to allow the breaks to come back into position once you take your foot off the breaks. Paid thebnew nechanic who was very transparent and even suggested that they dont understand why they replaced all that and failed to mention that I need new Rotors ! or at the very lease had them resurfaced for 669.00 !!! As I said .. NEVER AGAIN !

Overall Experience with Nutz and Boltz Automotive LLC and the Owner Dvonte James located in Harker…read moreHeights/Killeen Texas Bell County is in the negative range. Dishonest, Inexperienced Technicians, and shoddy work. I gave them 3 opportunities to fix the issue correctly and make things right and they could NOT and would NOT do so. I had to file a small claims LAWSUIT and I WON!!!!! They are to refund me fully of what I paid them plus Court Cost and INTEREST!!!! I Filed with Bell County an ABSTRACT OF JUDGMENT. I have the paper work to prove these facts. I HIGHLY SUGGEST NOT in any way use their services!!!!! R.M.

Super satisfied with the service received @ Chuck's! I had a list of items for Chuck's team to take…read morea look at on my 2004 F-150. The extremely nice lady running the office was 100% honest with me and let me know that they were extremely busy and had vehicles parked out in the street that they still needed to check out and it would be right at 2 weeks before they could check my truck out. She was pretty accurate with that timeline. They checked out my truck and got me a quote (their phones were having issues - so she worked with me via Text (which was awesome as I could handle this all the while continuing my work day!)). She provided me both a quote and ETA of the repair which I promptly agreed to. They had my truck wrapped up & ready for pick up just a few business days later. I picked my truck up and the same nice lady gave me a run down of my repairs and their findings as well as instructions that they put dye in my A/C system so if I had issues just give them a shout. I drove the truck home but still had concerns with the A/C. I texted her and she told me to drop the truck back off. Shortly after our exchange I dropped the truck back off - but had another lengthy discussion about what I was experiencing. Chuck's team took another crack at my problem (Basically the A/C had no freon leaks, and would at times take upwards of 30 mins to cool the truck off. It just didn't cool like it used to.) Within just a few short days - I was given my diagnosis - I wasn't crazy!! I received my quote & ETA of the repair just like last time and Chuck's team delivered once again! I definitely got what I paid for. And like many others - I am a satisfied/happy customer. Definitely my new go-to mechanic!

DO NOT GO HERE!!! My son who is in the army called them with car trouble. He was told they could…read morecheck the car out for free. My son had a hunch it was the ac compressor. He pays to tow his vehicle there and upon arrival is told it's over $200 for AC diagnostic and $600 for a full diagnostic. They told him the AC compressor part is going to be over $2k, IF, that's what it ends up being. To add insult to injury if he doesn't end up getting the work done there they want $75 if he leaves his car there. These ppl are a joke. He has no other vehicle, he's an hour and a half away from family!! No compassion. Rip off central, stay away.

Went in to fix my car's AC, the lady at the counter was very knowledgeable and explained everything…read morethoroughly to me and answered all of my questions. The price seemed fair for what I got done and the service was quick!

Beware of Phil's Auto Repair. In my experience, this shop is dishonest and will overcharge if given…read morethe opportunity. Low ratings exist for a reason. I've gone there several times for alignments. During my last visit, they told me I needed wheel bearings and gave me a written estimate of about $1,300 for parts and labor. I asked if I could supply my own parts, and they said yes, explaining only that they wouldn't be able to warranty customer-supplied parts. I specifically asked what the labor would cost and was told $645. I ordered the parts and, a few months later, called to make sure the labor price was still the same before bringing my car in. They assured me it was. When I arrived with my parts, instead of pulling up my original estimate, the employee created a new estimate with the labor increased by nearly $300. I stopped him and asked him to print my original estimate. He hesitated and only did so after I repeatedly insisted. The manager then came out and claimed the original labor price was only discounted because I was supposedly buying their parts. That explanation made no sense because I had already told them from the beginning that I would be supplying my own parts, and at that time they still quoted me $645 for labor. They never said that price depended on buying their parts. It felt like an excuse made up on the spot to justify charging me almost $900 in labor. To make matters worse, the parts they wanted to sell me were marked up by more than $500. I bought the exact same brand-new parts myself for only $170. Based on my experience, I would not recommend this shop. Make sure you get everything in writing, compare prices, and don't assume they will honor the estimates they give you. After leaving I discovered that they also have complaints with the Better Business Bureau as well

Beware working with Ryan. He diagnosed a starter replacement on my minivan, and recommended an oil…read morechange. Said he could get the starter the next day. Paid my deposit and never heard from him again. After repeated messages to him, 3 days later he claims to have gotten the starter, but that it was used and he would need to reorder. Proceeds to reorder and then goes silent again. Only after I threatened legal action did I get a response, almost a week after I paid my deposit. After replacing the starter and doing the oil change the car stops working within a day. Towed it to a reputable mechanic who says that Ryan short changed the car 2 quarts of oil, causing irreparable crankshaft and cylinder misfires. Basically, the engine blew because there wasn't oil.

Very much a scammer don't trust this scumbag didn't mention anything about pricing until he…read more"finished" the job didnt even fix the problem and charged me 450 and I didn't have it so he threatened me with a misdemeanor unless you want to deal with the police don't go to this guy.

Great service, professional response to customer concerns. I would recommend this business.read more

Fixed my scrapes and dents to perfection! Reasonable wait to…read morecompletion. Price quoted up front. Hassle-free, very painless. Of course I knew this. I'm a repeat customer!

My AC wasn't putting out air. I called Al's and there wasn't no long wait. They were very flexible…read moreand convenient. They replaced my AC fan and showed me the fan wires that had burned out. The replacement fee was much cheaper than I had expected. Al's has reasonable and affordable prices!

I've used them for several things on my car and the service has always been great. I don't let…read moreanyone else touch my vehicle.

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Great service at a reasonable price. The only downside is they don't partner with a credit card…read morecompany to offer no interest credit for expensive repairs. That's not their fault.

Place is great I needed my coolant thermostat replaced placed i was quoted $600, $700 even $1400…read morethankfully they got me for $300 that was with part included too

Don't go to this place! It's a complete rip off. The fat guy that works there is a complete jerk…read more He started cursing at me just because I told him he was making up things not to pass my vehicle. I have owned the same vehicle for 5 years, it had tinted windows when I purchased it. I have never been pulled over for the windows. It has always passed inspection with no problem. This guy tells me I have to remove my tint and replace wiper blades that were replaced 6 months ago. If I was the owner of this place there is no way I would have a guy like this representing my business. He is a miserable human being that takes out his frustrations on paying customers. I guess he thought I was a gullible female that was gonna pay him to remove my tint and change wiper blades. I don't think it's a good idea for repair shops to be inspection stations as well. They use the service as a way to get more business for themselves by fabricating issues that are BS in hopes of making more money. Worst experience ever.

My truck is back up and running. I'm glad I found these guys. Will use them again. Couldn't be…read morehappier

They work with you, and they're true mechanics that fix it all with a lot of experience and…read moreknowledge under their belts. I will be going there for future repairs. Definitely a great shop. They did a whole rebuild on my rear end for my truck.

Good service, honest and quick! Oscar and/or his mom (I…read morethink) are always there to make sure all goes well. I thought the place was cheap too, but I had a 12 year old Chevy.

This is the best and most trustworthy mechanics in Killeen. They are always fair and do not rip you…read moreoff with prices. It's hard to find good mechanics and they have exceeded my expectations. I take all my cars to Oscars. Eric his mechanic is very friendly and helpful! Love love this place!