Service was fast and they weren't open yet but they still worked fast to schedule me in and got a…read moretech to come thru...If you're looking for something fast and that comes to you this is it...

Overall Experience with Nutz and Boltz Automotive LLC and the Owner Dvonte James located in Harker…read moreHeights Texas Bell County is in the negative range. Dishonest, Inexperienced Technicians, and shoddy work. I gave them 3 opportunities to fix the issue correctly and make things right and they could NOT and would NOT do so. I had to file a small claims LAWSUIT and I WON!!!!! They are to refund me fully of what I paid them plus Court Cost and INTEREST!!!! I Filed with Bell County an ABSTRACT OF JUDGMENT. I have the paper work to prove these facts. I HIGHLY SUGGEST NOT in any way use their services!!!!!

WHAT A RIP OFF! To make this long story as short as possible, I called Chuck's Garage and told them…read moreI needed to have AAA tow my truck there to see what the problem was. I told them that the engine starts, but was riding rough and acting as if it was going to cut off. I thought maybe I put some bad gas in it. My second thought was, maybe I needed a major tune up (since it's been a while). I agreed to pay them $102 to find out what the problem was. So, after they start looking at the truck, Andrew calls me back and says the mechanic has an "idea" of what was wrong with it; but needed to do a different diagnosis for an additional fee. They should've said this was a possibility from the beginning. He then told me that he "believed" it was a bad timing change/belt (or whatever you call it). He said the fee to do the second diagnostic was $600 (which was 6 hours labor). This second diagnostic was to check and see, but it wasn't guaranteed that this was actually the problem. When he gave me the cost of second fee, I immediately refused to pay it. Who has $600 to spend on a MAYBE diagnosis? If I agreed to do the diagnostic and that's not what the problem was, I would still owe $102 (for the first diagnostic to NOT tell me what the problem was)... WHAT?? I would also owe $600 (for the second diagnostic). If I then agreed to do the second diagnostic, it would be $700 plus $2300 to fix the timing change/belt. Well, I'm not rich! So I can't afford $700 on a hunch that may not even be the problem. When I told them what my truck was doing and why I needed to have it checked out, that should've given them a general idea of the few things that could be wrong with it. If the guy had told me from the very beginning that if would possibly need a second diagnostic, I would've refused the first diagnostic. I'm not a mechanic, nor do I know anything at all about cars. So, how was I supposed to know they wouldn't find the problem (which is why I agreed to the diagnostic test in the first place)? I just wasted money and one of my AAA tows for absolutely NOTHING. I guess they have to keep the money coming in some kind of way. Yeah, it's $102, but that's money that could've been used elsewhere. The truck is still not in running condition. So, I'm back to square one. Thanks a lot! IN RESPONSE TO CHUCK'S MESSAGE.. In the third paragraph, you say that I approved the diagnostic with my signature. Yes... I approved the FIRST diagnostic ONLY. I paid for a service I DIDN'T GET. It's not rocket science! Maybe you guys should be honest and let people know upfront that there's a POSSIBILITY you'll need to do additional/more expensive test. If you had told me this, I would've had you guys do the first test. Then, you wouldn't have my signature at all. LASTLY: Him explaining what the mechanic has to do to diagnose the problem with my truck is TOTALLY IRRELEVANT to the fact that I paid for them to diagnose it and they didn't. End of story...

Hands down, the best mechanic shop in the greater Killeen area! Professional, dependable, honest,…read moreand fairly priced. Clean and comfortable waiting area as well. Dylan at the front desk will make sure that you're taken care of!! If you have car trouble, you've gotta call Chuck's!!

I love these guys. Tony and Juan are professional. Have more talent fixing and painting cars than…read moreanyone I've ever met. Prices are the best in town. Will help you above and beyond just doing business.

One of the best automotive repair facilities in Central Texas family owned and operated since early…read moreto mid 70s. They get diagnostics and PARTS correct the first time you can order OEM original equipment, manufacture, parts or aftermarket parts. Your choice very professional family based prices are comparable, their staff is highly skilled and trained technicians consistent, service training and schools to stay abreast and keep their skill set sharp Tried, tested and true, Jeff Harris Harker Heights, Texas

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Great service at a reasonable price. The only downside is they don't partner with a credit card…read morecompany to offer no interest credit for expensive repairs. That's not their fault.

Here's the deal, I was driving down the road in Killeen and my suburban died right in front of Al's…read moreshop. I coasted into the parking lot next-door checked a few items and determine that I had absolutely no idea what was wrong with my truck. Thinking the worst that the fuel pump was bad in my truck. I walked over to the garage and explain my situation and they were happily willing to help and went immediately over to my truck. The next thing I see is my truck being pushed by several employees and pushed onto a lift. Four mechanics immediately want to work to try and figure out what was wrong with my truck. Unlike most shops, they actually took my input and were very receiving of the information that I gave them It took approximately 20 minutes to figure out that the computer had gone bad on my truck! Thinking the worst and thinking thousands of dollars I went inside and they called multiple parts shops and dealers to see if they can get the part. It wasn't available until the day. I was brand-new to the area and they were happy to give me a ride to the rental car company down the street. I called the next day and they stated that my truck would be done by the end of the day and that it would need to go to the dealer to have the computer flashed. When all said and done I was expecting a bill much greater than $1000 and was pleasantly surprised when the bill was just slightly over $600. They had to tow the vehicle, had for mechanics working on it for over two hours and get the parts and a dealership have to flash the computer and then bring it back. They were extremely fair very courteous and upmost they were honest. They could've taken me for a lot of money but there is still some integrity left in the world. I highly recommend Al's for any of your auto needs and I will be back. Thank you to everyone that took care of my car and took care of me. David Brown Blue 2002 Suburban

I've used them for several things on my car and the service has always been great. I don't let…read moreanyone else touch my vehicle.

I needed to get an oil filter and fuel filter change on my Ford F250 diesel. I spoke to Ashtons in…read moreKilleen, they were too busy abd referred me to Caruthers Tire in Killeen Dropped the truck off at Caruthers and several hrs later they called and quoted the price of $452.00. I immediately called Ashtons and asked their price, $200.00. I spoke to the owner of Caruthers, they stated that Ashtons had to be using cheap products, even though they admitted that the oil filter they rook off was a Ford filter. They dropped the price to $320.00, still over the normal price of between 200 to 250. So unless you want the bill over double the price of other, do not under any circumstances take your vehicle to CARTHERS TIRE in KILLEEN TX. The app would not allow less than one star, so they got 1

I haven't had service here in years; however, happy to see this small business vendor continues to…read moresucceed and is still providing exceptional service in the Killeen area. Mr. Caruthers is a stand-up guy and the reviews listed are a testament to it. Ps. Thanks for giving a young teen an opportunity to be part of your team YEARS ago. May your business continue to strive!

The owner & staff here are professional, very personal, and honest. They confirm the work they…read morerecommend. The place just feels right.

I brought my vehicle in for a full inspection, a check engine light, and a rattling sound coming…read morefrom underneath. There was also a noticeable squeal when starting the car, which I expected to be addressed. Unfortunately, that issue was overlooked until I specifically brought it up, and I was told to return after having the rattling addressed at Bill's Muffler Shop. Additionally, during service, my valve cover was not put back on -- something that should not have been missed. While it was eventually corrected, it adds to the oversight concerns. Because of these issues and lack of thoroughness on the first visit, I'm giving a 3-star rating. I appreciate the corrections made, but better attention to detail and communication would go a long way in improving the overall experience.

Beware working with Ryan. He diagnosed a starter replacement on my minivan, and recommended an oil…read morechange. Said he could get the starter the next day. Paid my deposit and never heard from him again. After repeated messages to him, 3 days later he claims to have gotten the starter, but that it was used and he would need to reorder. Proceeds to reorder and then goes silent again. Only after I threatened legal action did I get a response, almost a week after I paid my deposit. After replacing the starter and doing the oil change the car stops working within a day. Towed it to a reputable mechanic who says that Ryan short changed the car 2 quarts of oil, causing irreparable crankshaft and cylinder misfires. Basically, the engine blew because there wasn't oil.

Very much a scammer don't trust this scumbag didn't mention anything about pricing until he…read more"finished" the job didnt even fix the problem and charged me 450 and I didn't have it so he threatened me with a misdemeanor unless you want to deal with the police don't go to this guy.

Joe is a great guy and a good mechanic. If it's out of his comfort zone, he will get you with the…read moreright people.

Been coming to this fella for years. Great down to earth guy and knows what he's doing.read more