Found this location thru community Facebook. We were new to the area and needed service for our…read moreteens car. We were able to drop off her car and received a call promptly regarding the issue. The next day the car was ready. Quick COVID note- the indoor waiting area is closed, call the number at the door and someone will come out to assist. When I picked up the car, my teen was with me. I was offered a student discount which was unexpected and great! The interaction was great and I have found my new mechanic. Great customer service and transparent with car needs.

I've been going to Tom since I moved here in 2014. As the current owner, he is always willing to…read moretalk to you about your car, what can wait and what has to be done. I've been told by other shops how I need 10 things done, bring it into Tom and he explains everything and why some things were not needed. He's always looking to help me save my money so that its not wasted on the unnecessary and has been successful in figuring out problems the dealership couldn't figure out. When I've bought a new (used) car, he let me know what fails on it a lot and what to look out for (a couple years later the thing he said would go, did in fact go, and it was great I knew to keep watching it)! His daughter takes a bit of getting used to in the front office, but has improved over the last year, so for those that were turned off for that reason, its improved!

Came here for an oil change and was satisfied with the service. Staff was friendly, service was…read moreefficient, just pulled into the bay, they actually allowed for me to stay in the car during the oil change, and was off soon after. As of now it seems they did a decent job, I appreciated that they did not try to push too much on me, just offered a transmission fluid change which I declined at the time and that was that. Pricing was not the worst, still pricey imo but it was helped greatly as there was a coupon available. We will see how this holds up if they did a decent job, might return. Seems like they did what they were supposed to so im happy with it.

Messed up my car, claimed the camera that takes video of the underside wasn't working at the time…read moreso they can't prove they did anything wrong meaning they weren't going to fix it. Sketchy place. Avoid at all costs.

I took my vehicle to Just Tires for a simple vehicle inspection and service and was left very…read moredissatisfied. I came here to Grease Monkey and explained what happened and they took care of my vehicle very quickly. Friendly, fast, helpful. I will recommend this spot to friends in the area.

The place has really gone downhill…read more Yesterday I went in and the guy as always pulled out the cabin filter to try to sell another one. All well and good. That goes with the territory. But what he did not do was put my glove compartment back together correctly.

The service here from front desk to the car care professionals is outstanding. I am always greeted…read morewith a smile and have had great interactions with all customer service professionals. I would recommend this place to anyone I know needing any sort of service, inspection, maintenance, etc.

STAY AWAY from Meineke !! I thought maybe it would be better here in NC than in Arizona but no -…read moreseems to be company policy to bait and switch, be somewhat dishonest, and just not care. Was charged almost double for a brake job in Fuquay and when I challenged it, was told "oh, that was the manager and he must have been confused - and he's not here." ... went for an oil change in Holly Springs and when paying for it presented a coupon that Meineke sent me was told the coupon was no good because it was for five quarts and my car took six. A little honesty would go a long way.

Gia and the crew at Honest were awesome in getting my issues resolved and getting me back on the…read moreroad. I appreciate their level of professionalism.

I'm late posting this review, but I want to reiterate all the previous reviews' compliments. From…read morescheduling to picking up my car, the process was easy and transparent. I brought it in for an issue I thought was the culprit and was instead shown a different cause of my problem. What I love is the digital inspection and the transparent pricing. This shop has earned my future business.

We had new tires put on our Tahoe at the Fort Bragg location. I informed them that we tow with our…read moreTahoe and would need sufficient tires and to please check the alignment. I explained to them that we had this set on for about 4yrs and there was so much wear to them already. I explained to them how our steering wheel seems crooked and if they could tell us what the problem was, that would be fantastic. They were running a sale on lifetime alignment for 169.99 and we signed up. We left with our new tires and were told they fixed the alignment as well. About three weeks later, we went camping and when we returned, my husband noticed the two front tires were worn very bad inside. He was not happy. Steering wheel still crooked also. So we called the Firestone in Holly Springs (since we live near by). We explained what was going on and let me just say they went well above and beyond! The young gentleman, Rance-helped us. He replaced the two front tires for us, and he also replaced all 4 of our tie rods and adjusted our alignment where the steering wheel is straight! We weren't charged a cent extra!!!! We couldn't have been happier. It was a blessing, a huge blessing for us. Thank you so much Rance and the staff at Firestone in Holly Springs for going above and beyond to meet customer satisfaction. We will be back for more tires or any other issues that my hubby can't fix

The young man named Brandon was so rude. When I checked him on it he said he was rude with me and…read morehad other things going on...it was not me. Yes I had a lot of questions, he was just playing on his phone most of the time and sitting on the counter and seemed irritated when I asked a question, sighing and huffing and puffing. I asked what was wrong with him and he said it was what was going on in the back I told him he needs to learn how to handle stress, and multitasking without taking it out on customers that have nothing to do with the situation I work in the medical field and take customer service seriously. I told him I could have corporate on speed dial and he said call them if you want. He probably loves at home with his parents, no regard to customer service and is not worried about bills or a place to stay and willing to lose his job. lHe just doesn't care. I will never go back there.

The most efficient service center I have ever been to. They get cars in and out; most efficient…read moreplace. After being told from another place that gets cars in a "Jiffy" that they could not work on my car, this place was able to do the car inspection, have it into the system and out the door before I could even finish a small bottle of water "and was in the 90s that day" This place is the only place I will take my car to, to get my state inspection. They are worth every penny. They are hard working, friendly and efficient.

LADIES: I just paid $163 to get my oil changed. My husband got his oil changed for almost $30 less…read moreat the same place. When I mentioned that the pricing on line was less, the response I got was that they are a franchise and their charges are different than on line. The manager tried to tell me that since my husband's car was Japanese and mine is German, then mine will cost more. $30 more?? I have had this car for 2 years and have gotten numerous oil changes, this is the first time I was charged $163 for a synthetic oil change. My husband and I have always paid the same amount for our oil changes. They charged me for the full service oil change, then for the filter (supposed to be included), then they charged me for the synthetic oil they put in (supposed to be included), then $40 for a "Full Synthetic Upcharge", plus disposal, and removal of the skid plate.

We drive past many oil change places to always come here (20 min drive). Locally owned, super…read moregreat and honest guys/owner, and good prices. When you find some place like this, you always should go back and support them.

If you want a low quality oil change followed by poor customer service this is the place for you…read more They got more oil on my daughters motor then they did in the car. She got a mile down the road and she thought her car was on fire. I go get her and take the car back, they do a terrible job cleaning then offer her a free oil change. 3000 miles later we go back to get the free oil change and they refuse to honor it. The correct response would have been sorry for your bad experience we will be more then happy to keep you as a customer by taking care of this for you. Its probably for the best since they would have screwed the car up again

Hey people, I'm an engineer that keeps his cars running like a fine watch. When I relocated to…read moreApex from NY, I was apprehensive about finding a great automotive repair shop. Well this place is it!! Come here for all my fluids' changes and tire rotation on 2 vehicles. FLP on Ten-Ten is great! Professional and neat with quality workers and outstanding managers that provide sound and fair advice without a hard sales pitch. This is the place to go...

I have been going here now for two or three years since it was named "Fast Lube Plus." I appreciate…read morethe speed of service, and everyone has been very kind so far. I believe I haven't been tricked into anything or paid more for any standard service. I feel it's fairly priced for the time and labor. Also, I call ahead to see how long I have to wait, and they're always accommodating.

Carroll's Tire and Auto was a great experience. They excelled in customer service both on a…read morepersonal side as well as a virtual one. Carroll's was recommended to me by an acquaintance who used to be a mechanic in a different area, and knew that Carroll's had a good reputation. I was able to easily schedule an appointment online for the following week. In the reservation I was able to type out exactly what I thought my auto problem was and how I would like it addressed. I received an email confirmation from the office with a personalized acknowledgement of my reservation. I had a question prior to my appointment which was politely answered by _____ at the front desk. The office had plastic guards up at the check in desks as well as social distancing markers on the floor. Dennis checked me in and confirmed what work and inspections were to be done on the car, and let me know that I would be contacted after it was inspected and how I would like to proceed. Only had to wait about 90 minutes later the inspection was done. I received an email notification including a link to Caroll's site which broke down what parts were suggested to be replaced, why the need to replace them, what those parts specifically do, and the severity of how strongly they were recommended to be replaced. I hadn't seen something like this before and it was very cool. Also very helpful to use for reference in the future. Shortly after Dennis at the front desk called me and broke down what was recommended to be fixed and at what price including labor. A very positive experience across the board. Thank you Carroll's.

Please be careful when dealing with this business. Price I was quoted was not the price I was asked…read moreto pay. When a customer is provided "out the door" pricing, they don't expect added charges when they arrive for their appointment