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    Firestone Complete Auto Care

    2.8 (46 reviews)
    Open 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

    Recommended Reviews - Firestone Complete Auto Care

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    Reviews With Photos

    Daniel T.

    Scott the manager isn't the most costumer friendly, not sure if this was an off day for him, but from mocking me when asked about warranties and policies with tires and rims damages made me feel like a very invaluable costumer and more of a burden. Two stars because the rest of the staff that were interacting with the costumers were very polite, informative and professional, I believe his name was Shawn. I guess, sorry Scott for coming in without an appointment for a tire patch, and sorry for asking you questions about the timeframes, the options, the procedures for claims and being a costumer.

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    1 month ago

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    6 years ago

    Good service and service staff. Think they are a bit over priced but done a good job. Reception was clean and tidy.

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    Page 1 of 2

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    Thank you so much Rance and the staff at Firestone in Holly Springs for going above and beyond to meet customer satisfaction.

    Mentioned in 3 reviews

    Read more highlights

    Holly Springs Vehicle Service - Check Engine Light On? Stop in and let us tell you why...

    Holly Springs Vehicle Service

    (19 reviews)

    I've been going to Tom since I moved here in 2014. As the current owner, he is always willing to…read moretalk to you about your car, what can wait and what has to be done. I've been told by other shops how I need 10 things done, bring it into Tom and he explains everything and why some things were not needed. He's always looking to help me save my money so that its not wasted on the unnecessary and has been successful in figuring out problems the dealership couldn't figure out. When I've bought a new (used) car, he let me know what fails on it a lot and what to look out for (a couple years later the thing he said would go, did in fact go, and it was great I knew to keep watching it)! His daughter takes a bit of getting used to in the front office, but has improved over the last year, so for those that were turned off for that reason, its improved!

    Found this location thru community Facebook. We were new to the area and needed service for our…read moreteens car. We were able to drop off her car and received a call promptly regarding the issue. The next day the car was ready. Quick COVID note- the indoor waiting area is closed, call the number at the door and someone will come out to assist. When I picked up the car, my teen was with me. I was offered a student discount which was unexpected and great! The interaction was great and I have found my new mechanic. Great customer service and transparent with car needs.

    Carroll's Tire & Auto Center

    Carroll's Tire & Auto Center

    (37 reviews)

    Carroll's Tire and Auto was a great experience. They excelled in customer service both on a…read morepersonal side as well as a virtual one. Carroll's was recommended to me by an acquaintance who used to be a mechanic in a different area, and knew that Carroll's had a good reputation. I was able to easily schedule an appointment online for the following week. In the reservation I was able to type out exactly what I thought my auto problem was and how I would like it addressed. I received an email confirmation from the office with a personalized acknowledgement of my reservation. I had a question prior to my appointment which was politely answered by _____ at the front desk. The office had plastic guards up at the check in desks as well as social distancing markers on the floor. Dennis checked me in and confirmed what work and inspections were to be done on the car, and let me know that I would be contacted after it was inspected and how I would like to proceed. Only had to wait about 90 minutes later the inspection was done. I received an email notification including a link to Caroll's site which broke down what parts were suggested to be replaced, why the need to replace them, what those parts specifically do, and the severity of how strongly they were recommended to be replaced. I hadn't seen something like this before and it was very cool. Also very helpful to use for reference in the future. Shortly after Dennis at the front desk called me and broke down what was recommended to be fixed and at what price including labor. A very positive experience across the board. Thank you Carroll's.

    Please be careful when dealing with this business. Price I was quoted was not the price I was asked…read moreto pay. When a customer is provided "out the door" pricing, they don't expect added charges when they arrive for their appointment

    Fuquay Tire & Automotive Center - Front of building

    Fuquay Tire & Automotive Center

    (52 reviews)

    A local staple in the community with caring and qualified staff. I brought my car here to have the…read moreoil changed and inspection. They take great care of your vehicle, covering your seat as they move the car in and out of the shop. The staff is very knowledgeable and honest. That's the key. They aren't trying to sell or push something unneeded on you. They take the time to educate you on what's is needed. Above all, their prices are fair. Overall the experience is always a pleasant one. A side note, because they knowledgeable and honest, they are also busy. If you need something quick, show up early. I mean 7 am. They open at 7:30. You'll thank me. And park across the street in the public parking lot

    While the cat is away the mice will play. I can only fit in oil changes Friday morning AFTER my…read morehusband leaves for work and I get carpool, dropping off the other kiddo at the babysitter, etc. completed. I'm normally at Fuquay tire by 0930 and everytime the regular "front office crew" is not there recently and there is a younger gentleman running the desk, I get told they can't get to me at all on Friday for the oil change. Well, that is ironic considering all the other times I am there with the same situations, they take the truck back and I'm home NLT 1 pm. I usually go local for the oil change and then support a local business or two, but this is the second time in 6 months the young gentleman told me he couldn't get to me. This time had a helper "girlfriend" behind the desk hanging out which I've never seen before either. This is just not like Fuquay tire and their normal level of service. I went somewhere else because it needed to be done but it has me questioning if every time I recommend this store if I'm now making a mistake.

    Firestone Complete Auto Care - autorepair - Updated May 2026

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