I took my car to Burt Brothers for an oil change and tire rotation and they did a fantastic job. I…read morebooked an appointment online and the staff was very friendly, prompt, and professional. I was able to wait at the location for my car to be finished, and they have a very clean and comfortable waiting area that even includes a small corner where kids can play. The price may be a bit higher than other fast-service oil change places, but it's worth it since I trust that this Burt Brothers will make up for it with their quality and service.

I had a flat repaired by the Burt Brothers in Layton in May 2026, but after 4 months I noticed this…read moretire had dropped 10 psi overnight in comparison to the other tires. I took it back to the same location and they said the cause was a failed repair patch in the shoulder area of the tire . They asked who repaired it because shoulder repairs are not recommended or advised. I told the service manager that his shop repaired it 4 months ago and never advised me that a new tire replacement was advised or there was an issue with the repair location. They simply just repaired it and sent me on my way. He advised it be replaced but they did not have a new tire in stock and he said they could try to repair the patch until a new tire could be installed. I said that would be fine and I drove to work a few miles away. On my way, I received an alert stating my tire pressure was at 80 psi. I thought it had to be a glitch but when I checked it was definitely over-inflated. I took a screen capture after letting some air out (see photo) where it shows it had been reduced to 71 psi. I called the shop and asked why they would inflate a tire to 80 psi, reinstall the tire and tell me I was good to drive away. I've been relying on Discount Tire for years but decided to try Burt Brothers due to the convenience of this location near my office. I have a long 60 mile freeway commute and had I driven at high speeds at this over-inflated psi I likely would've risked a catastrophic failure. This was dangerous and negligent repair work on two separate occasions and I cannot recommend them, nor will I ever return to this location.

I had a coolant leak and it was bad news. My fuel pump and timing belt had to be replaced and it…read morewas going to be pricey. When they called me with the price quote, they included a few things that were recommended but not necessarily needed. The price tag was still high but we worked it down to a spot that would keep my car running safely for the lowest price possible. I didn't try to get another quote, because I felt like the price ultimately was fair and did not include and unnecessary stuff like you get from shady mechanics trying to make an extra buck. It was MLK Day and I needed the car back the same day. They got it all done with time to spare. A few days later, they sent me brownies in the mail! That's never happened before. Amazing gesture, great shop. They'll be the first shop I call next time I need repairs.

This was an extremely frustrating and unprofessional experience from start to finish…read more Our car was held overnight without anyone informing us. At no point did the shop proactively contact us -- we had to reach out every single time just to get basic updates. Even then, the information we were given did not match the actual timeline, and things repeatedly took longer than what we were told. To make matters worse, we were never notified when the car was finished. We only discovered it was done because we showed up in person, where it was found sitting in the parking lot. If we hadn't gone in ourselves, there's no telling how long it would have stayed there. We were also explicitly told we would receive a discount for the inconvenience, but when we checked out, no discount was applied and nothing was said about it. Between the lack of communication, misleading timelines, holding our vehicle overnight without consent or notice, and failing to honor what was promised, this shop showed a complete lack of professionalism and accountability. We paid a significant amount of money and received poor service in return. I will not be coming back and do not recommend this place to anyone.

Just got my emissions done here, good parking unlike a lot of shops I have been to so that is a…read morehuge plus for me. Nice waiting area. Very friendly staff and fast service, I will be going back for emissions next year and if there is anything else I may need in between. My husband has also been here before and likes their service! Also I would like to note that I was treated with respect and like any other costumer and that will win my business every time, I have not had that with other let's call them "quick chain shops" So thank you for doing a great job, I highly recommend going here!!!

I was referred to Holleys by several people and went in with the intention of having work done on…read moremy vehicle. Unfortunately, from the moment I walked through the door until the time I left, the owner's attitude was rude, dismissive, and unprofessional. I understand that everyone can have a bad day, so I'm willing to consider that possibility. However, the way I was treated left a very poor impression and raised concerns about the level of customer service the business provides. Regardless of the circumstances, I believe every customer deserves to be treated with courtesy and respect. Based on my experience, I will be taking my business elsewhere. I am not willing to spend my money at a business where customers are treated this way. It's disappointing, especially considering the positive referrals I received. Unfortunately, my personal experience did not live up to those recommendations.

What a great experience, the lobby is nice and very friendly, the guy who helped us treated us like…read morewe were long time friends and was very kind, the employees from what I saw are very hardworking, we had a big problem with our tires and brakes and they told us it would be done by 4 and it was 12, that was really good to know! I'm very much so coming back here if we get car trouble

Took my 2021 Tacoma in for new tires and alignment. Pulled very slightly left when I brought it in…read more Pulled harder right when I left the shop. Backing up the tire rubs the frame. It has never been in an accident and I bought the truck brand new. They told me to take it to a frame shop to get the frame straightened. It took them 3 tries and a huge waste of my time bringing it back and forth. I will not be back.

Very clean and very professional business…read more The manager wears a tie and all the employees are hard working and polite and respectful. I dropped off a tire from my truck to get a puncture repaired. Picked it up the following Saturday. Actually, they put my truck on the lift to reinstall it and put my spare back under the bed. Pro tip: use the online scheduling app. Total cost: $0 "Just consider us the next time you go shopping for a new set of tires." I absolutely will. And thanks.

Came out of work to a flat tire. Rolled up right as they were closing and they had me patched up…read moreand on my way in 20 minutes. Oh and it was free?!

Took my 350z here to get a starter replaced. I told Mike and Jake the symptoms and they both…read morelistened closely. I admitted to not being the best auto mechanic, even though I attempted fault diagnosis. They got the car on the lift quick, and diagnosed it even quicker. Starter was bad. This was around noon... Jake said it would be repaired before 5pm. I got a call around 2pm advising it was fixed! Way to go guys! The team ROCKS, and I highly recommend this shop for their professionalism and expertise!

Great place to get your annual emissions check done. First come, first served. Prompt, friendly,…read moreconvenient and reasonably priced.

Great experience and great guys! Very funny. They seem to…read moreenjoy their job! Highly recommended to get your oil change here! Mercedes charges $100+ and these guys charged less than $40

Came to get my emission test done after being told I had to wait an hour plus at another location…read more I came straight here and my car was done in 20 minutes! The staff was great and super friendly! I will definitely be returning for my next emission test or oil change! Thanks guys!

Good customer service. Clean sitting area while you wait…read more They are not pushy salespeople. Try the location.

I came here for the first time today to get my AC looked at along with an oil change. I was really…read moreimpressed with my visit. Transparent staff, clean lobby and great service!!! Extremely fair pricing for my Subaru. This will be my go to place.