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    Jiffy Lube

    3.4 (52 reviews)
    Open 8:00 am - 6:00 pm

    Services - Jiffy Lube

    Fuel system cleaning

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    This is Jiffy Lube & Chris McDonald the district manager  calling "normal wear and tear" on a perfectly clean 2015 Grand Cherokee armrest
    Noah Z.

    This is my actual complaint that corporate never followed up on? I'm assuming I was given the wrong information by the district manager (Chris) to even follow up. I recently stopped by for a quick oil change at your store in Golden, Colorado #1001.  When I came back to pick up my newer Grand Cherokee. I noticed 3 little slashes, Pressure cracks or whatever on the center counsel.  I asked what had happened and got instant evasiveness from everyone there.  Not only were they trying to say this is normal wear and tear on a 3 yr old Jeep, they tried to do it with looks of bewilderment and head scratching.  At this point I said just give me your Corporate information because I knew what was going to be in store with this group if I even tried to argue.    The District Manager Chris McDonald was in the shop but that was zero help.  This guy acted uninterested by the fact that there was clearly new damage and after 3 min of personal calls on his cell phone Chris came over snapped a pic on his cell and said he sent it to his "VP"?  Less then a minute later he "got a response" from his "VP" that this is normal wear and tear?  Thanks Chris I guess problem solved. Anyhow,  I could go more into the general lack of ambition and total indifference these guys have but I don't have that kind of time.  When something that POPS your eye the second you open your car door and your 100% sure you would have noticed it every other time you drive,  I have to call B.S. just off principal.   I run crews of contractors and when my guys break something or bump into things on accident  I acknowledge it and make it right with the homeowner.  Chris should have just apologized and found a reasonable solution to within his means.  Accidents happen, it doesn't take a genius level IQ to problem solve on the move with stuff this small.  Outright denials and shadiness however have to be called out at least for your corporates sake so you know you got mental giants out there f'ing stuff up and denying it. Take a look at the pictures please and make things right. Side note they do the classic Groupon scam where a $30 Groupon gets you $30 off a $70 oil change thusd making it just a frivolous extra $30 you're paying for no reason on top of their oil changes. If you guys advertise on Groupon again please don't list it as a oil change voucher. This is costing me more in time and energy to even write these emails to your corporate then the armrest is even worth. like I wanted it scam you guys out of a 2015 Jeep Grand Cherokee armrest. What a joke. By the way Chris you're just wack as an individual and a manager. Wish I could use grown up language on the out to really describe you clown.

    Broken plastic pin to my glove box

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    9 months ago

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    1 year ago

    Awesome analysis and help. Great location too. Got my nails done while waiting. And had excellent pho at Golden Pho.

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    10 months ago

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    2 years ago

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    2 years ago

    Great service, really friendly guys. Even with a line of 3 cars in both bafront of me the whole thing took an hour including wait time.

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    2 years ago

    Very quick service. Polite and professional. Nice waiting area. Will definitely use them grand highly recommend

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    3 years ago

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    3 years ago

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    8 years ago

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    3 years ago

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    7 years ago

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    9 years ago

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    3 years ago

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    6 years ago

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    4 years ago

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    8 years ago

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    10 years ago

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    5 years ago

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    8 years ago

    Excellent service. Very courteous and professional. Fast turn around time. Not trying to scam you!

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    9 years ago

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    12 years ago

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    6 years ago

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    7 years ago

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    9 years ago

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    9 years ago

    The Jiify Lube team was very professional and checked everything. They double checked to make sure that they didn't miss a step. Speedy too.

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    13 years ago

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    Page 1 of 2

    Ask the Community - Jiffy Lube

    Review Highlights - Jiffy Lube

    Great quick service, no lines, 30 minutes or less took to change prius oil, fill all liquids and changed air filter.

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    Euro-Tech Automotive

    Euro-Tech Automotive

    4.7
    (67 reviews)

    I don't usually write reviews, but Euro-Tech Automotive definitely earned one. We recently…read morepurchased a Porsche Boxster S and needed some information on its service history. Becky was incredibly helpful, took the time to look everything up, and answered all of our questions. Based on my experience, I wouldn't hesitate to recommend Euro-Tech Automotive to anyone looking for a trustworthy shop that knows Porsches and genuinely cares about helping people. Thanks again, Becky!

    I used to come here on occasion for a decade. They did a major engine repair: took five weeks,…read moreinclusive of head shop, partial rebuild, and timing belt. Within a week of pickup , car performed perhaps better than before (except fan buzz/vibration). They'd suggested a new check-engine light was due to failed NOx sensor, sure it would be covered by VW's emission warranty. This turned out to not be the case, and although they had a way to verify that (VIN + phone), they winged it, telling me it would be free with dealer, or "about $500" with Euro-Tech. I appreciated that until I learned, after hours on the phone with 3 dealers and VW USA twice, that this replacement would not be covered (VIN settles this). Euro-Tech front office rep Becky, who seemed to gate-keep against talking with owner or mechanics during the main job, took a tense, ominous tone to calls about every 10 days, such that it made me nervous (I felt there was something they weren't telling me). I eventually got to speak with owner's son, who thankfully knows how to speak with a customer well. When it was time to go pick up the car after work near the end of their 5pm close, office rep Becky was curt, hustling me to inform me that "we don't have a bunch of time to stand around and chat." Quite a thing to shovel at a customer who was paying nearly $5k and waiting over 5 weeks for the job to finish. Days later, problems related to the check-engine light and apparently-related AdBlue warning came to a head: NOx sensor they assured me would be warranty-covered (which if they weren't sure about, shouldn't have asserted covered) led to a warning the engine would not start within 200 miles. I'd updated Euro-Tech's front office rep a few times as I learned more between dealerships and VW USA directly, and landing at a dealership that instead treated me with complete professionalism at each step there forward. This Euro-Tech office rep Becky said she called some other dealership, concluding they said that this repair would be "covered" (without diagnosis, and apparently without VIN check: manual transmission model mattered, which VW cut out of the warranty Euro-Tech was so sure would provide coverage, which basic/reasonable due diligence would have revealed), but this was likely made up. I asked her to instead call the dealership I chose (McDonald), which would be bound by terms all other dealerships have to obey. In her alleged conversation with McDonald VW's service lead, there was apparent confusion about whether I had accepted any sort of "payment," which I had not, but she asserted "you took the money" (was not even offered, as has been confirmed, but she oddly chose to assert this). VW dealer service manager then quickly/shortly verified everything with VW, learning what a basic and proper investigation trail would have discovered (manual model not covered). Oops (confirmed Becky was making stuff up). Not a problem that she was mistaken, but her generally defensive and brutal attitude towards a customer that was actually still considering them for another job was a problem. I chose dealership to fix that for a similar out-the-door price, and I concluded, as long as office rep Becky is at Euro Tech, I'll not return. Had they preferred to get it right, they'd have $700+ more, and 5 stars instead of 1 (would be a 2 for the engine job, but this office problem is big enough to justify this reprise at 1).. Material facts above are all verifiable, and a few years later, I'm happy I've kept my European cars away from this shop. They may try to make snotty retaliatory comments again here too, but I know readers who've been burned by shops here and elsewhere will know to weigh this comment soberly among others like it and positive ones just the same.

    Jiffy Lube - oilchange - Updated August 2026

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