I love this crew, always willing to go above and beyond for the customers. They've installed door…read morehandles, rear view mirrors, control switches, dashboard cover, and even a new bumper for my old Silverado. They can do it all!!

Sharing the facts from my story. Come to your own conclusion and decision if you'd like to use this…read morebusiness... *Tuesday 9/22/26 at 9:30 AM: My husband took my car to Kwik Kar for an oil change. Inside the center console was a Louis Vuitton small purse. (Yes I know I should have removed it, but unfortunately I didn't before we made this quick appointment.) During the service the employees did drive my car around to the service area and had to access the glove box for the cabin air filter. 10 AM: oil change is done and my husband brings my car home. The passenger side seat was laid all the way back and the glove box was all rummaged through with things left on the floor that had fallen out. Not the way we would have liked for them to have left my car but figured it was when they were changing the cabin air filter. *Wednesday 9/23/26 around 8:30 AM: I go to my car to grab this small purse to take with me on a work trip. The purse is missing. We look everywhere for it but I knew I hadn't taken it out. Later that same day, my husband calls Kwik Kar to report the missing item. He is told by the manager "we aren't allowed to open the center console" (like a rule would absolutely keep anyone from opening it). He says they do have cameras but he doesn't have access to them so he will contact the owner. My husband said okay and to please contact us ASAP. *Thursday 9/24/26: we don't hear anything *Friday 9/25/26 around 12:30 PM: I return from my work trip. My husband calls Kwik Kar. Gets the same "we aren't allowed to access the center console" response and is told the manager has not heard from the owner. I then continued to call several times to try and reach them myself before filing a police report for stolen property. No one ever answered the phone. 3:05 PM: I call again, the manager answered this time. I told him 48 hours is long enough to hear from the owner and check the footage and I'll be filing a police report immediately. 3:07 PM: I call Hays County Sheriff and file the report for stolen property. I give all of my facts to the sheriff along with the value of the purse and a photo for reference and a picture of our receipt from Kwik Kar showing the time, date, and initials for the technicians who worked on my vehicle. 3:23 PM: Sheriff calls me back to let me know he spoke to the manager, who gave him the same answer "we aren't allowed to open the center console". He speaks to the owner as well who informs him that the cameras they have are not working/functioning so there isn't footage he can look at... Sheriff tells them "this could have been solved in 15 minutes if you had working cameras." Car is parked securely in our garage every night and there was no other time it was left unlocked or unattended. We have never heard from the owner or been given the option to speak with them. No one has communicated anything with us without us calling or the sheriff stopping by and relaying to me his conversation. Absolutely no care for me (the customer) and my concerns at all. Again, these are my facts. You are welcome to your own conclusion and choice to get your car serviced there. However, I thought my story would be helpful for people to hear.

Monte was friendly and honest concerning my repair. I was passing through when my vehicle died. He…read moreprovided an honest and fair appraisal of the work needed and the cost to do so.

A honest and friendly shop. I stopped by to have them check out a wobble in my front end, they…read moreinformed me everything was nice and tight. No up sale here. He even replaced a broken grease fitting for free. I will be back with all of my future business. I highly recommend.

Watching out for the scam from them. I used to go there for an oil change; it's close to my house…read more But every time you come, they tell you something is wrong with your car. I don't know anything about it; I trust them and let them do the most they could in the past, until yesterday. I had a flat tire, and it was not on the side. They told me that I need to get a new tire. The price was higher than in other shops. I negotiated the price down and replaced it. When I was ready to pay, they told me I stripped the wheel stud when I changed the flat tire for a spare. They asked me to replace the wheel stub. The parts are $40, but the service will be $285. I was shocked and told them no. I booked the service at the Cover Jeep Bee Cave, and they put the stub back on with a $0 charge. I am disappointed in what Firestone did to me, and I hope anyone out there will learn from my experience.

Needed a fire removed and they did it for me no problem. They've always helped me out when I'm in a…read more bind. Friendly staff. Super quick service.

Before the visit: Good communication thus far and expect a good result…read more After the visit: Alex started rockin' immediately on my issues and took it a step further in giving professional advice. He fixed what he could (the reason for the check engine light on my Prius, which is working great!) and gave me a heads up on what a visit to a full repair shop can do on another issue on the GMC truck. He gave me peace of mind by saying it was drivable to the shop if I went that way. Best of all, they charged a reasonable fee and didn't exploit my fears. Great professional service.

I called to schedule a service appointment. When I called the person answered "Hello?"…read more I said "Is this My Mechanic?" "Yeah." -silence- I asked if I could schedule my car for service. He started sounding more friendly and told me to go to their website to request an appointment. I said thank you and then did so. No response for two days. I called again and left a message asking them to call back to make an appointment. No response.

Honest, dependable, knowledgeable, reasonable, and just a good dude…read more What more could you ask for!!!!

We have been going to Joe since we moved to DS 15 years ago. He has always been honest with us…read moreabout what is needed and what isn't. He definitely knows what he is doing. I highly recommend Joe. My only issue with this review is he keeps getting busier and busier.

All I needed was a state inspection. Would you believe I tried 4 other places before coming here?…read moreEveryone else had some excuse..."our guy isn't here today...our system is down...we only do them in the morning." Finally came here and walked in. Was immediately greeted by really friendly staff who got me in and out super quickly and with no fuss. I didn't need any kind of work done on my car today, but in the future I'll definitely come back based on how well I was treated. Thanks guys!

These guys have been taking good care of us for the last two years. Very responsive, fair, nice &…read morehonest. Not always the cheapest in town and they didn't make me feel bad for deciding to go somewhere else with one of the truck issues to save some money. I recommend them to everyone!

Used Frank's mobile repair for the first time for an oil change and brake issue. They were super…read morequick to get out to me and get the repairs done, even in the extreme heat. Also very helpful when my warranty company needed additional invoices. The price was also a good value. Will definitely use their services again if needed!

In regard to your response Frank I'll expose again why no one should use you. To start I used you…read moreafter the break issue we resolved to give you a shot. I bring up that brake issue because it eventually became a pattern of dropping the ball, and repeated issues 1. My car had to be towed because basic logic well known issue for GMC/Chevy 6.2 liter V8 engines have a lifter issue which requires engine replacement. The car wasn't in bad shape as you say. Cadillac dealership said I should have it towed due to the knocking sound. My car has always been kept immaculate. Yes you quoted a fair price, it was Lambs in Lakeway that was ridiculous and most people know they are. The engine took long because they sent the wrong engine and in regards to my finances it wasn't I couldn't pay . I was at the mercy of you and I was nothing but polite every single interaction with you. Your dropped the ball so many times and you actually asked me for advance payment at one point because you needed to pay your taxes . I didn't want to pay you UPFRONT Frank. You fix then pay, that's most every way it's done . You didn't have the money to cover costs which is a concern regarding running a business. I had also just spent money on another car repair and boat repairs . The car sat as I decided what I wanted to do. As far as stating you could have charged me storage you never once mentioned that and I have every phone call that proves that. Pretty shady of you to pull that out on your reply here. Again not on single time did you ever mention storage fees. So please don't act as if it was some favor you did. The car went in for an engine replacement. As you confirmed the day you put the engine in to test drive you call me telling me I need steering column replacement. Yes I have you on recording Frank stating that indeed the lift and big tires were the culprit. The steering was completely fine and it had not been driven once per you as we waited for the engine issue and replacement to be resolved. You now understand why I recorded you. You can't remember what you told me. I didn't struggle to pay you. I had a boat in repair and another car a Range Rover in repair. I communicated to you very professionally. By the way let's remember you had me pay up front on everything. It was the engine that was ordered that was delayed. 2. Regarding the transmission line. Let the public see this post. I pick up my car from Frank and I make it about a quarter to half a mile or so down road and what becomes the problem is the transmission line. Frank I have that call to you recorded as well and your claim that I accelerated or false and blew the line is total BS. It had nothing to do with big tires. I'm saving all my facts, statements from GM certified techs , and video of your guy coming over to "fix" it. Within a day or 2 it went out again and I made you tow it for free. It was your guy that you sent and had him do what he did and sent me on my way and that all was fine only to have it sent back to you. By the way on our recorded call you tried to lead me to believe with certainty it was one thing when in fact you were wrong and called me with another reason. Again grateful I recorded both those conversations. The reputable mechanics I discussed were my brothers out of Houston. My brother owns a professional garage and luxury and collector car biz for 22 years. The other reputable people was a connection I had out of A Cadillac dealer in Dallas. I mentioned this to you and so logically my car stayed locally with you. 3. The whole issue about you spending 200 for the detail I will just say to anyone reading this look at the pics of my Escalade left in his care. Never should have happened Frank. By the way I took a time stamp video of my car before it went back to you. I didn't spill the oil. That's a regular engine oil. Why would I need engine oil to leave in my backseat after you just repaired and did an engine replacement. Again shady of you to blame that on me. And by the way I had to waste 3 hours of my work day sitting there waiting on a detail. Completely unprofessional. 4. I asked you you fix my windshield wiper motor while you had it. You never did. I kept asking you very time you had the car and I have your texts alone that show you forgot several times. same thing Frank regarding the transmission thermostat. I asked you several times, you came out to fix my running board and forgot to get the transmission thermostat and windshield motor. Again pretty crazy you fixed my transmission yet our texts show you dropping the ball on the thermostat. I have lost count on the amount of texts I have that show you never show up on time. I'm done with my response. I'll update this post after claims court.

LTA has some of the best staff. I've been going to them the last couple of years, mainly, for my…read moreoil change, and I've had my tie rod done recently. They're honest, helpful, and personally, their pricing is reasonable. Each time I'd go early in the morning to get my oil change done, I'm out of there in 45 minutes.

This was such a good experience and service. As a woman, it can be challenging to find car shops…read morethat don't prey on ignorance on cars/mechanics. They were quick in response, fair cost, and were super friendly. I appreciate places like this so much! I would recommend this place to anyone. Thank you guys for all you do!

I highly recommend this auto shop!…read more They have extremely helpful mechanics and staff ..... diagnosed an issue that had been missed previously from a different shop in the area.

JR, the manager, is an amazing person to have on your team when you need help with your car. I am…read moreso happy with Whitlock's service. They are all good, honest, and thoughtful people.

Words cannot express what heroes the folks at L&L Automotive are. My car broke down one morning…read morewhile I was driving to work, and I was able to coast into the L&L Automotive driveway, where the car stopped dead. Even though I was a walk-in (and in shock!), the friendly mechanics admitted my car within minutes, got me a rental from , and were able to fix the car the same day. I was even more impressed that they were able to discover the issue even though the diagnostics on the car came back normally -- the mechanic who took care of me explained that he is diligent about keeping up with news and research in the industry, and happened to have read a report about overheating relays in cars of my make and age. They replaced faulty relay, and the car has run like a dream ever since. These guys are totally my heroes, and I couldn't be more grateful that my car broke down at their doorstep. If I ever need work done outside of Dripping Springs, they will absolutely be my go-to: they were polite, friendly, thorough, quick and knowledgeable. Three cheers!

Brought me truck in for an AC repair, they found a leak and fixed it, I was told it was fixed and I…read morepicked up the Truck. Two days later the AC was not working. brought it back and they found a second leak, They then fixed this leak. I was changed both times ~$350 for evac and recharge of the system, Had the job been done correctly the first time I would have saved $350. I shouldn't have to pay for bad diagnosis. People were polite and professional and got the truck fixed quickly, both times.