The service at this location has really declined. I went in for an oil and fuel filter change…read more First, they didn't have the fuel filters so asked me to come back, which wasn't a huge issue. The oil change took a while but was OK. The next day I came back for the fuel filters and after an hour of waiting with my truck in the bay, I asked if there was a problem. They said no. Finally, they came 15 minutes later and admitted they didn't have the correct socket and had to send someone to the auto parts store to get it. Bad communication! I would have preferred they were honest with me as I had other appointments I was missing. When they finally got back with the correct tools, it still took a long time to complete the job. Overall I was there almost two hours for fuel filters and most of the time I was the only customer in the shop. They didn't try to make it right... they just said "sorry" and sent me on my way. I have multiple trucks I send here and I'm discontinuing my business.

So there's no misunderstanding. I was a customer for over 4 years. I am 79 and disabled. I cannot…read morestand or walk without a cane. I went to the shop get quotes for spark plug replacement and injector service. I also had a question about a previous charge for work done several months before. I was in the waiting area alone. A person who I'd never met in 4 years plus came in. When I asked about the charge he had no curiosity about the work performed. He immediately told me their rate was $160 per hour and if I didn't like it to go elsewhere. I was shocked. The previous work done was to replace a hose to the windshield washer bin. After the work was done I talked with the mechanic as I know most of them as I was curious about the issue. He explained a broken tube or hose and replaced it. I asked him how long it took to find the issue and replace. He laughed and said no big deal and took 15-20 minutes. I didn't even bother look as the invoice since I had been going there 4+ years. I was charged well over $100 for labor. The "manager" stated he been there since the place opened and told me to leave as he did not want to do business with me. I never raised my voice, used profanity or engaged in any argument. He feigned calling LE to have me removed. I just left. Never said another word. Then in a post by the purported owner claimed that it was about the safety of their employees and customers. This is blatant lie. I've been an elite reviewer for 7 years. It's always my interest to support local businesses and you can even read my previous comments on this business. So here's what's going to happen. I am a disabled veteran and member and past officer of multiple veteran organizations including the VFW,PGR, VVAW and CVMA. I'm going to post my experience with this rude jerk on all social media including NextDoor. I will give the real owner of this business 24 hours to contact and clear it. Since I'm a customer, you have my number. Balls in your court.

Polite and professional service. Have been here many times, always a great experience. Arthur Six…read morewas great and took very good care of me. Professionalism that is hard to find these dayS!

Amazing customer service, quick and efficient! Very nice staff and great prices, wouldn't go…read moreanywhere else for oil changes etc.

Moderately fast service (estimated 1.5 hours and took 2). So far satisfied with work.read more

I have been without a car for a month because I was anticipating a huge cost. This company got me…read morean appointment within 2 days and exceeded my expectations on every level. Best part was the cost quoted for coming out was the only cost I paid and my car is fixed! Great job! Thanks for being honest, upfront and affordable!

I highly recommend this auto shop!…read more They have extremely helpful mechanics and staff ..... diagnosed an issue that had been missed previously from a different shop in the area.

Great experience here! The communication is clear and I never have wonder about how much something…read morewill cost because they always give a very thorough estimate. It's reassuring to have such a dependable and experienced repair shop nearby.

Excellent service!!! Express style! I was a first timer and was highly pleased with the service and…read moreprofessionalism!! I will certainly return and I highly recommend!

I've been taking my vehicles there for several years and have had generally good service. I took my…read morecamper van for an oil change and had a less the satisfactory experience. 1. I have acrylic windows and always ask specifically to not clean them due to not knowing what cleaning product and cloth used by them. Had I not been in the vehicle during service I would have not been able to stop them from starting to clean them after I requested this to not be done. 2. This is not only at Grease Monkey that I have had this issue..I told the fellow checking tire pressure that I had come from a shop that had just rotated the tires and set the pressure. The guy said pressure was a few pounds higher than specifically. They did not seem to know the difference between cold tire vs hot tire pressure readings. When I checked cold pressure the next morning all tires were 10% or greater lower than specifically. 3. Most importantly I was returning home and my check engine light came on. I immediately returned to Grease Monkey for diagnosis. It was a high oil pressure code..meaning the oil was overfilled. They did respond to my concerns and pumped out oil to get the issue resolved, but it was very stressful for me to deal with. All of these issues combined make me question returning as a customer. ​​

LTA has some of the best staff. I've been going to them the last couple of years, mainly, for my…read moreoil change, and I've had my tie rod done recently. They're honest, helpful, and personally, their pricing is reasonable. Each time I'd go early in the morning to get my oil change done, I'm out of there in 45 minutes.

This was such a good experience and service. As a woman, it can be challenging to find car shops…read morethat don't prey on ignorance on cars/mechanics. They were quick in response, fair cost, and were super friendly. I appreciate places like this so much! I would recommend this place to anyone. Thank you guys for all you do!

I needed an oil change urgently before going out of town and it was a Sunday, so I was pretty…read morestressed trying to find a place that was open. I called and spoke with John, who was incredibly helpful and confirmed they were open on Sundays. I was pleasantly surprised. I arrived about 30 minutes before closing (they close at 5 PM on Sundays), and they still took me in without hesitation. The team was very careful while working on my Mercedes and made sure everything was done correctly. I was able to watch through the window while they worked, and they took their time to make sure everything was done right and that no mistakes were made. They even checked extra things like my tires, which I really appreciated. After the service, my car ran like a top on my trip out of town. That gave me a lot of confidence. The prices are very reasonable, and they even had a $7 coupon available. Overall, I feel comfortable trusting them with my vehicle and wanted others to know about the good service I received. Thank you to John and the team for helping me out when I really needed it.

I like this place. It can get busy, but occasionally you luck out and it's laid back. I've had the…read moresame manager for several years now & in my experience they provide excellent service here. I've spotted some celebrities in here just discreetly TCB like the rest of us have to do. This is my "go to" spot for vehicle inspections. Just be sure to have your insurance info on hand and current!

The techs here are amazing! Very speedy diagnosis for my vehicle and it was fixed the next day…read more(next day fix due to my own schedule). The staff is super friendly and honest. Forget about going to the dealership for anything. They will be my go-to for everything now!

I don't usually review businesses unless I think people should know about them. Like contractors,…read moregood mechanics are hard to find. Being relatively new to Austin, I tried three different auto shops for maintenance repairs. ATL's customer service exceeded my expectations, both in kindness and prices. Austin, the gentleman who took care of me, was super welcoming and helpful, finding ways to save me money and thoroughly explaining in detail what was wrong with my car. He went over what was more important and of higher priority. Compared to the other places, which quoted me ridiculous prices before even looking at my car, ATL's approach was far more satisfactory. In short, I've recommended this place to my friends and family and have had my cars serviced here several times. I do not work for them nor do I have any ties to them, so take this as a genuine review. Thank you, guys!

There is nowhere else you should go for an oil change. They literally can't increase their service…read morebecause it is STELLAR -and fast as light speed.

Dan and Kyle at the Guadalupe location - exceptional service that earned a customer for life!…read more I came in for what should have been a routine oil change, but my previous shop had screwed the oil filter on so tight it was completely stuck. Dan and Kyle stayed well past closing time to get it off -they didn't make excuses, didn't tell me to come back another day, and didn't give up! They worked on the problem until it was solved && then replaced my filter with a brand new metal one so this won't happen to me again. customer service was top notch - not only were they were prompt + courteous but they were also genuinely invested in solving my problem. From a technical skill perspective, they knew exactly what to do and executed under pressure. I drove out happy, and I'll definitely be driving back! I've been in ATX for 10yrs so I know a lot of people. This is the kind of service where I will now be recommending this location to everyone in my network. Dan and Kyle turned what could have been a frustrating, expensive trip into a story I'm now sharing with all of Austin. These guys are the kind of employees that make Oil Changers really stand out. They deserve to be recognized! 10/10. Customer for life.

The folks at Triple A&C Automotive are good people and are really helpful. I was able to come in…read morethe same day to get my coolant/antifreeze flushed and refilled and they also helped me understand what other repairs I needed and sent me a quote for those. Their services are half of the cost compared to anywhere else (super competitive pricing). I'll be coming back for sure.

While I haven't scheduled the work yet, Anthony was very prompt in responding to my quote request…read more When I had questions, he personally called me back to clarify everything. Great service so far! My next step is to schedule the work and get it done.