Zachary the manager greeted me the second I arrived, and was very friendly. I only waited 1-2…read moreminutes, everyone was quick and effective. I got an oil change and it was super fast. The entire staff were very friendly and knowledgeable. 10/10 will be coming back, and recommending this location. They even gave my dog treats! Also amazing pricing.

Went to get an oil change on my truck. Overall you could tell the moral was low. They were all…read moremoving very slow. Which is fine I get it, it was towards the end of the day. But, I started my truck and a warning light when on. We were able to figure out that a cord got cut while my air filter was getting inspected. The manger was very helpful and we fixed it. I am writing a review because I want to warn others that some of the employees are lazy and are not careful.

My sister and I we're stuck in Park City yesterday with a battery in my car that was leaking. I…read morefound BestBuds on another review site and because they were rated so highly I decided to use their services. My mechanic was skilled and quick, it only took him just a few minutes to change everything out and I was set to go. Price was fair and I'm happy with the service and the techs they sent who were courteous and friendly. I've added them as a contact for future repairs, so I'm recommending them here for anyone else that needs auto servicing.

This will be long because these guys deserve a proper review. We were in town from Las Vegas and…read morewere staying in Provo. All the eletrical in our car went out we assumed we needed a battery which is something we change out every few years because Vegas summers are brutal. We changed it out but the battery light kept flashing on and off we thought we need to drive the car so the battery can juice up the car. We drove from Provo to SLC for a graduation and on our way back at around 9000 S. the electrical started going out again and we pulled over at a Maverick. We were told after making a call to a shop that its probably the alternator considering the battery change didnt fix the issue. They also told us that they werent available to take it until the next week which wasnt an option for us because we had to get back for work. I went on Yelp and Best Buds Mobile service popped up with 5 star reviews so I called. The gentleman that answered was genuine as explained that we thought it was the alternator. He gave me a quote that was within what I was willing to pay. I asked him if he had a number to a tow place so I can get it towed to them. He said "its ok we come to you". I was surprised but then "duh" it says "mobile" in their name. He also told me it would probably be about and hour and a half for them to repair. WHAT! It really did seem too good to be true. The shop we had previously called quoted us double what these guys quoted. They literally showed up within 30 min they arrived at that Maverick parking lot and probably less than the time frame he told me it would take them to fix it we were on our way back to Provo and now we are home and our car is running perfectly! These guys are a gem! I Googled the cost to replace the alternator and they were within the range. So Im going to say they are honest. I wish they were in in Vegas. But now we know if there are any car repair needs for us when in Utah or our family we will be reffering Best Buds Mobile Services. Thank you for the best auto repair service we have hands down ever had!

Always quick and great service. They let you know a few recommendations, but don't pressure you…read moreinto things.

Go to a different Grease Monkey location or competitor. Poor service from start to finish. Your…read moretime and money is more valuable than what the Draper location can offer.

It is always scary when your car stops working the way its supposed to and at least for me the…read morescariest part is not knowing if its going to be $50 or $5000 to fix whatever is wrong. This was the first repair that was needed outside of my warranty and outside of VW. These guys were honest and straightforward about what was wrong and the cost and the recommendations they provided. They were responsive and communicated to me about the timeline in which it would be completed, when the part was delayed a day, they made sure I knew and I never had to call them for an update. Stress of a broken down car was as minimal as it could be and I will definitely return as the need arises. Thanks so much!!!

This is one of the first negative reviews I've ever written for a business, and I'm doing so after…read moremuch careful consideration because although I feel truly wronged, I dont want to make trouble for anyone. That said, having just made the first of many credit card payments for work I never would have had done given the full scope of what my vehicle needed, I feel compelled to prevent this from happening to anyone else. While the actual work done here seems fairly competent, the diagnostic process seems about as accurate as playing darts blindfolded. I brought my car in because it was creaking misfiring, and the check engine light was on. I told them that I believed my engine mounts were worn out and that I also needed a diagnoses for the misfiring. They told me that the cause for the misfiring was likely that my spark plugs and ignition coils were worn out, because that usually happens around 100k miles and my vehicle was past that. I agreed to have them replaced along with new engine mounts, to the tune of $2,600. I was told that after this my vehicle would be like a totally different car. The very next day, my car misfired again and the check engine light came back on. When I brought it back, they informed me that they don't have any way of knowing this fo sure, but I probably actually had a blown head gasket. I brought my car to a different mechanic shop who did a full and complete diagnostic from bumper to bumper and took photos of everything wrong with the car- from a blown head gasket to a leaking transmission to almost completely worn wheel bushings and a host of other problems totaling over $8,200 in addition to the $2,600 I had already paid at Red Rock Auto. Had I known this in the first place, I never would have paid $2,600 on a doomed old van that needed almost $11,000 in work done. I had to buy a new van and that $2,600 would have really helped with the down payment. I'm tempted to say that I feel duped, but I don't think there was any malice or fraud going on- just general laziness or incompetence in the diagnostic process that very negatively affected me.

This store is amazing and everyone there were super nice and extremely helpful, I definitely…read morerecommend this location

Been to this Jiffy Lube twice and have had negative experiences both times…read more First time I went for a safety and emissions test. Car passed and after I paid, the worker informed me that I came in to early and that it would need to be done again before I could renew my registration. He said the emissions test only lasted one month and that I couldn't renew my registration more than a month in advance. First off, I would have appreciated hearing that before the work was done and paying. Second, both of the things he said weren't true. On the emissions paperwork it said it lasted for 60 days and after a google search and going to the registration website I was able to register my car 60 days before it expired. Went in again to get my oil topped off. I have an older car the leaks / burns oil. One thing that jiffy lube does that I really appreciate is they'll top off your oil between changes. For an older car like mine, I feel like this is really helpful! Anyways, went in and it had been too long and I was extremely low on oil. Just asked for it to get topped off since I'm less than 1000 miles from a oil change but one of the workers tried to get the guy helping me to not top it off (said it was over the 3000 mile limit or it had been to many months since the last change). He tried to get me to do an oil change (which it needs) but I didn't have time so said I would do that later. After some back and forth between the employees, the one helping me decided just to top it off which I appreciate and told me to just get the oil change asap. I have been going to jiffy lubes for years and have been going back because of great service and the great work that they've done. I will choose to go to a different location in the future from the recent experiences I've had here.

Solid experience! In and out super fast!…read more Service was good. Price point is high but seems like every place is now days anyway.

I had a really frustrating and honestly stressful experience at Valvoline. As a first-time driver…read morewith a manual transmission car, I expected a basic level of guidance and safety when going in for something as simple as an oil change. Instead, the situation turned into a complete mess that left me feeling blamed for something that could have been prevented. When I arrived, I was directed to drive my car over the service pit. Because I'm still fairly new to driving a manual transmission, this kind of maneuver can be a little nerve-racking, especially in a tight space where there are employees and equipment around. I assumed that the staff would guide me clearly or even drive the car into the exact position if needed to make sure everything was safe. Instead, I was told to drive forward myself with very little direction. As someone who is still learning and trying to be careful, this put a lot of pressure on me. These pits are obviously something the employees deal with every day, but for a customer--especially a new driver--it's not something we're used to navigating. Situations like this are exactly why staff should be helping ensure the car is positioned correctly. When things didn't go smoothly, instead of helping resolve the situation professionally, I was told I might have to pay for a tow truck. That completely shocked me. I came in for a simple oil change and suddenly I'm being told I might be responsible for towing costs because of how the car ended up positioned over their pit. From my perspective, this should never have happened in the first place if there had been proper guidance or if a staff member had handled positioning the vehicle. What made the experience even worse was the lack of understanding or empathy from the employees. Being a newer driver is already stressful, and instead of helping calm the situation and find a reasonable solution, it felt like they immediately shifted responsibility onto me. Places like this should prioritize customer safety and clear communication. Not every driver has years of experience, and not every car is the same. If you run a shop with a service pit, there should be clear procedures in place to prevent situations like this from happening. Customers shouldn't feel pressured, confused, or threatened with unexpected charges over something that staff could easily help manage. Overall, the entire experience left me feeling uncomfortable and disappointed. What should have been a routine oil change turned into a stressful situation that could have been avoided with better customer service, clearer guidance, and a little more professionalism. I definitely won't be returning, and I would recommend other drivers--especially newer drivers or those with manual cars--to be cautious before coming here.

I can't imagine why three decades into the 21th century, that this Big O tire location would be…read moreclosed on Sundays like it's the 1950s. I got a nail in my tire, but thanks to this outdated virtue signaling nonsense, it will be flat by morning and I'll be screwed (or nailed to be more specific) Thanks BigO for not being there for us when we need ya!!!

Never ever will I go there or to any of their outlets...misinformation..jacking up…read moreprices..unethical...bad service..lousy guest relations..the Big O stor i went to was the one on 700 E...my car was a CX 9 Mazda...the name of the account is under my son's name..Laith Louza... my email is zlouza@yahoo.com

Incredible customer service! Everyone was kind, knowledgeable, and very time efficient.read more

After multiple attempts, this location was not able to properly align the new set of tires that I…read morepurchased from them. When paying $2000 for a new set of tires, you'd expect the technicians to know what they're doing to accurately adjust the alignment. Not getting it right the first time could be understandable, but messing up the alignment twice indicates a lack of experience and attention to detail. Not only did they fail to align my tires, they damaged one of my rims while replacing the tires. See photo for damaged wheel.

I did yelp projects and just started to reach out to everyone. Immaculate Used Cars replied so…read morequickly. A couple of places were replying as well, but these guys seemed to respond better. They are very honest and I didnt feel like I was going to get scammed. I was a little nervous walking up to a used car dealership. But everything went great. I even threw the invoice into chatgpt to make sure the pricing was well. The other amazing thing was, I bought front break pads from the Mercedes dealership and I asked them if they could use those and change them since I couldnt return it back. They said yes! This is unheard of. Most service companies make money off of parts. But these guys were great. The dealership was clean and everyone was nice. I do most of the work myself because I want to avoid people scamming me. I have already told 4 people about this and plan on posting about it on instagram to let everyone know. Companies need to know if you dont scam people and work with them they will get more business. But companies are trying to get as much from customoers. Thank you KC you were the best! I will reach out for sure. Thank you for communicating so well and being available and very responsive. Work done: Replaced rear brake pads (new pads provided by the shop) Replaced rear brake rotors (new rotors provided by the shop) Installed a rear brake pad wear sensor Installed front brake pads that YOU already bought Rotate & balance tires Free multi-point inspection

Amazing group! They are accommodating, I will definitely call them again next time I have engine…read moretrouble.