SATURDAYS ARE CRAZY BUSY. 3 bays and 3 cars in each bay. Bring a book, tablet, magazine or 2... you will be waiting! It was pretty quiet.... Everyone keeps to themselves, and mostly the customers just look annoyed. Not that anyone can help it. It is a Saturday in SUBURBIA. Jiffy Lube does that they can. However, I would have someone check the restroom at least once every 2-3 hours... It was a mess. I know there are a million cars, but it makes the customers less annoyed where there is a clean restroom. read more

My engine was ticking! I did not know what was happening. Mike,Levi, Anthony and Josh helped me out, educated me and got me back on my way! I had neglected my vehicle and there was no judgment from them. Nor did they talk down to me... I SO appreciate that when dealing with my car! I will be back for sure! Thank you, Gentlemen! read more

Stopped by last week for a oil change and it was quick and super friendly! Curtis made check out a breeze! Definitely coming back!

I don't like going to get work done on the car but Chris was honest, helpful and knowledgeable. I will be going back to this location again for my next oil change. read more

This is always my oil change spot. Service people are efficient, courteous, and knowledgeable. My LCSA Cody was great. I went there on my quick break and was out within 20 minutes. He took care of my oil needs for the vehicle and vacuum the floors. Lobby was clean and welcoming. Will definitely keep going to this location. read more

I've had some bad experiences with jiffy lube before so I am always pessimistic, right or wrong. But the guy that helped me, Elliot, was courteous and fair and didn't try to push anything unnecessary and in fact showed me I wasn't due yet for what I assumed I was. AWESOME customer service and Sales is ALL about customer service and I felt like he did an excellent job- dude deserves a raise or a promo or something. I'll go back to that lube shop specifically because of that dudes demeanor and attitude. Fair and extremely helpful. read more

Quick, efficient and knowledgeable! I believe Shelley was the one that helped me and she was super sweet and wanted to make sure I got the right oil for my dads car. Usually we do oil changes ourselves but they made it just as easy and not too expensive either! Would totally go back again! read more

Expedient service, friendly & courteous. I showed up to this place covered in paint as I'd been helping my parents with their house, I'm sure I looked exhausted since I was. Usually I wear a button up & tie, I typically get treated with a lot of formalities & a measure of respect based on that aesthetic appearance which seems very superficial to me. In this place I received the sort of respect & courtesy I only see when I'm wearing a 3 piece suit, except it seemed genuine & sincere. Not only that but I asked for an estimate on how long an oil change would take & they were done before that much time had gone by. I was very happy with the experience, everybody was friendly, offered coffee & water & all ofit made a world of difference for me. read more

Best place for a oil change. Chris is so helpful one of the best employees. They always go above and beyond to help you out.

The technicians were friendly and professional, and they had my car serviced very quickly! We were in and out in less than 18 minutes. We'll be back! read more

Great service here. We got there and got out in probably 20 minutes for an oil change. The guys who work here are super nice and even vacuum out your car, top off your tires, etc. We found a bottle cap in the backseat that definitely wasn't ours, but... Whatever. Very nice and they do their job well, unlike the Kent location. Will return! read more

I asked Chris and the team at this location to get me in and out quickly since I was stopping on my way to an appointment. They were super professional and thorough in their service. Would recommend to everyone. read more

Always take my car here for an oil change and they are quick and always seem to have good deals on the price. They are very friendly, quick and attentive! They also don't lie to you about car problems like some places do to try to take your money. read more

Jiffy Lube - Oil Change Stations Near Me - Covington, Washington

Wow! Great customer service from the minute I pulled in . Shelley was so kind and explained everything to me ! I had horrible experience at the maple valley location so I switched here and called before I came in and spoke to Johnathan and he assured me he would take care of the issue I had ! And he was wasn't lying ! The Min I got there they knew what needed to be done. Great team work from what I witnessed! I will definitely come back and share my experience with family and friends! read more

I have used this particular location many times for both of our cars and usually have been satisfied. The manager even offered us deals or offered free upgrades for synthetic oil etc. However today was a totally different experience. Wife went in with a coupon which she was told they couldn't honor. 73 f...ing dollars for a oil change is ridiculous even if it was for a synthetic blend. I feel like they bent her over and totally took advantage of her. Make sure you know what your getting before you get suckered. read more

This Covington location has serviced my car since the beginning of this year 2018; I'm happy with their service and good customer attitude; I'm sometimes surprised with a discount when getting other services; check them out! They're cool read more

Husband and the car's service light harassed me enough that I finally went to Jiffy Lube and had the oil changed. Jiffy Lube person asked me at the end to please leave a review, if I had time. So here's the review. THEY CHANGED MY OIL! Honestly, we usually go to this Jiffy Lube. They're polite. The waiting area is always clean. They often send us a coupon in the mail. They fulfill absolutely every possible hope I have in an oil change. I do appreciate that, in the middle of the pandemic, they're doing what they can to stay safe. No more waiting room. You drive your car into the bay, over the terrifying pit of doom. The guy does guide you so you have a reasonable hope of survival. You stay in your car while they change your oil. My advice is to remember to roll your window up before they start. Husband forgot, so I froze, which was still probs better than killing the Jiffy Lube guy by turning on the car in the middle of an oil change. But nice Jiffy Lube, nice people, I recommend 'em. read more

Quick and efficient service from Chris #2930. Polite. Friendly. No frills. Much appreciated.

Still continually the best Jiffy Lube I've been to, 2 years later I recommend these guys to EVERYONE!

I used to really like Jiffy Lube. The last two visits at this location have been pretty bad however. They didn't put air in the tires or vacuum the car. I can do all those myself, that's not my problem. My problem was that they were marked as having been done and I don't know what else was left unfinished that I couldn't see. I got all sorts of excuses from the staff both times. The second time I got a full refund and won't be back. I need to leave a place feeling that the promised work was done, and done well. Jiffy Lube does not leave me with that confidence. read more

Alexx, Brett, Derek, Chris were so helpful. I would suggest this place for anyone who needs help with their car. They do.

The service here was great! Very professional and really quick. They not only did an oil change but they checked the overall car out, air filter, tires, windshield etc. They respected covid regulations at all times. They were great with communicating with me letting me know what they were looking at and asking if there was anything else we needed. I was very impressed and will definitely come back. I forgot to get the name of the service tech who assisted us, but he was great, (and a red head, so extra points). read more

My son and I both brought in our cars and I asked for a tire rotation along with my oil change. They couldn't do the rotation due to no torque wrench. They were finished quickly but as I'm going to my car I see my receipt says that I declined vacuuming and exterior window wash? When I asked isn't that part of the signature service he said "not really" then he said it didn't cost us anything. Then he mentioned that there was only 2 of them there. After this he did mention that he could do it but both of our cars were already sitting out ready to go so at that point so I just said that's okay. I don't normally do reviews but I felt it was necessary in this case. Not good customer service. read more

Chris & his team were excellent!! They were very time efficient and helpful!! Thank you!! Definitely coming back!!

Took my newly bought used vehicle here for its first oil change. Chris was awesome at finding and explaining valid concerns with the vehicle, and didn't give off the impression that he was pushing for additional/unnecessary services. Was in and out in about 30 minutes. Really grateful for the experience and overall professionalism; will definitely be returning. read more

I haven't been to this location in a long time because of the service issues in past. But I gave them another chance. Chris and his crew are so much better than last crew. He walked me through all the stuff that needed done and showed prices as well. So I took both our cars in the last 2 days. Thanks for the great customer service Chris. Jason read more

Back again to Jiffy Lube in Covington - this time for our van. It's an older vehicle, and needs a bit of TLC from time to time. Once again, Chris and his crew got it running like a top and though there were quite a few folks ahead of us, the wait was really short. These folks are really helpful! Chris is never pushy, and will answer any question you might have as honestly as he can. Really excellent experience (again!). These guys rock!! Mucho shoutouts to Chris and his team!! read more

A while back I went to Jiffy Lube of Covington to just get a basic oil change. I was charged $85.00 for it-the most I have ever been charged!!!! Huh-could I have been taken advantage of because I am a women? Were not as stupid about it like you think-you might get us once-but never twice. I will never go back to them. read more

Wow! I have been coming here for years and today was the best customer service I've had! The customer service was sub par more recently and I had actually gone elsewhere for my last few oil changes. But due to time constraints I decided to chose jiffy lube today and glad I did! It was really refreshing to have a female customer service rep assisting, her name is Jennifer O and she was awesome. Today was the service I have been waiting for, they offered to wipe the windows and vacuum the driver side. They were quick and super friendly. I'll be coming back and hope the service is just as good! read more

New to the area and I'm glad I was able to stop by to get my car checked out. It was due for an oil change and they did a great job! The customer service was awesome! Everyone was very friendly and professional. Will definitely be back! Thanks for the amazing service and warm welcome! read more

Pulled up into a line and was met with passive aggressiveness and rudeness by a lady who was working there. I pulled into a line and as it got moving I pulled forward and was told to back up because someone in the other line had priority. I understand that part and started backing up and was told it would be two hour wait, again, fine, it's busy. But upon my simply saying "okay" and backing up, she rolled her eyes and threw up her arms frustrated. I was treated like I had deliberately tried to cut in line and then tried to argue with her about it when all I said was "alright". Also, a guy at the Maple Valley location that I drove to later told me there's no way Covington should be a two hour wait as they were equally busy as the MV location and have twice the staff. Unfortunately MV couldn't help me because they don't have 5W20 in conventional, so I'll be making the drive to Valvoline from now on to avoid the lying mechanic that made a scene in front of a bunch of people in Covington. read more

If I could give this place less then 1 star I would. Their customer service is terrible the young guys that work here are a joke. I stopped by August 9 with my Mitsubishi Evo to get an oil change and they filled my coolant reservoir with windshield wiper fluid then denied it and told me "If your car blows up I'd be happy to buy it back at auto auction" you work at jiffy lube dude you can't afford the car even at its lowest price. I asked for a supervisor and demanded a coolant flush for their mistake, they said were too busy and you can fuck off. Anyone who goes here, good luck they'll do the same to you. Jiffy Lube has lost my business and the people they hire need customer service training. Cheaper oil changes costed me $200 more to fix their mistake. I wish I could give them a negative review, I would. read more

Went in today and Jr and guys were amazing. Clean, kept safe distance due to Covid 19 and honest. Will definitely be back! Thanks guys.

I was welcomed immediately. The staff was very friendly, especially Jennifer. She didn't try to sell me things I didn't need. I was in and in about 20 min. And my car seems to be running better thanks to Jennifer's advice on upgrading the oil since my car is 15 years old. Thank you for your wonderful service! read more

I got an oil change here. The price was fair and the work was quick. But the next time I went to change the oil myself, the oil pan bolt and oil filter were so tight that it was extremely difficult and inconvenient to loosen them. Totally unnecessary and unappreciated. read more

I had called in and they said i could come right away to get my oil changed. When i had arrived they took care of me instantly and Mikey & Ethan definitely went over the top to provide me with the best excellent service! I recommend this place to anyone trying to get things handled quickly and efficiently. It only took about 15 minutes! Ask for Mikey or Ethan and i am sure you will not be disappointed! read more

Justin and Jen greeted me right away, Justin asked what he could do for me (my AT light had come on and my car sounded awful) he helped me from start to finish, walked me through the plan and took care of me immediately. He and Jen went the extra mile to price match a quote I was given by a competitor to ensure customer satisfaction. I didn't catch the names of the guys who worked on my car, but I was greeted by everyone and left with a clean car that runs well now! I will definitely be back. Thanks everyone! read more

This Jiffy Lube should be ashamed of itself. I pulled in wanting a regular oil change something I always pay 29.00 -39.00 dollars for depending if I have my coupon that gets emailed to me. Well I pull in and the young kid tells me an oil change is $75.00 I said that was crazy. I said I had a coupon and he told me it would be $54.00. There are places on nearly every corner offering oil changes at a decent price. I left and went to jiffy lube in auburn. Price there $29.00 and a great group of guys taking care of your car.I will never come to this jiffy lube again. When I told the kid I was leaving he thought it was funny and had a smart attitude. Only rated one star because the app made me read more

Jen the assistant manager was wonderful. Great customer service. Speedy, efficient and mostly, they get it done right.

Never going to this place again!! I met my husband here so he could drop his car off and guess what!? It took 45 minutes to check him in!!! 45 minutes for him to drop his damn car off and get checked in! And they acted like it was no biggy! The freaking DMV is easier to handle than this joke. I can't believe he didn't even get any compensation. Never again. read more