My engine was ticking! I did not know what was happening. Mike,Levi, Anthony and Josh helped me out, educated me and got me back on my way! I had neglected my vehicle and there was no judgment from them. Nor did they talk down to me... I SO appreciate that when dealing with my car! I will be back for sure! Thank you, Gentlemen! read more

Quick, efficient and knowledgeable! I believe Shelley was the one that helped me and she was super sweet and wanted to make sure I got the right oil for my dads car. Usually we do oil changes ourselves but they made it just as easy and not too expensive either! Would totally go back again! read more

Best place for a oil change. Chris is so helpful one of the best employees. They always go above and beyond to help you out.

The technicians were friendly and professional, and they had my car serviced very quickly! We were in and out in less than 18 minutes. We'll be back! read more

Wow! Great customer service from the minute I pulled in . Shelley was so kind and explained everything to me ! I had horrible experience at the maple valley location so I switched here and called before I came in and spoke to Johnathan and he assured me he would take care of the issue I had ! And he was wasn't lying ! The Min I got there they knew what needed to be done. Great team work from what I witnessed! I will definitely come back and share my experience with family and friends! read more

Husband and the car's service light harassed me enough that I finally went to Jiffy Lube and had the oil changed. Jiffy Lube person asked me at the end to please leave a review, if I had time. So here's the review. THEY CHANGED MY OIL! Honestly, we usually go to this Jiffy Lube. They're polite. The waiting area is always clean. They often send us a coupon in the mail. They fulfill absolutely every possible hope I have in an oil change. I do appreciate that, in the middle of the pandemic, they're doing what they can to stay safe. No more waiting room. You drive your car into the bay, over the terrifying pit of doom. The guy does guide you so you have a reasonable hope of survival. You stay in your car while they change your oil. My advice is to remember to roll your window up before they start. Husband forgot, so I froze, which was still probs better than killing the Jiffy Lube guy by turning on the car in the middle of an oil change. But nice Jiffy Lube, nice people, I recommend 'em. read more

This Covington location has serviced my car since the beginning of this year 2018; I'm happy with their service and good customer attitude; I'm sometimes surprised with a discount when getting other services; check them out! They're cool read more

Expedient service, friendly & courteous. I showed up to this place covered in paint as I'd been helping my parents with their house, I'm sure I looked exhausted since I was. Usually I wear a button up & tie, I typically get treated with a lot of formalities & a measure of respect based on that aesthetic appearance which seems very superficial to me. In this place I received the sort of respect & courtesy I only see when I'm wearing a 3 piece suit, except it seemed genuine & sincere. Not only that but I asked for an estimate on how long an oil change would take & they were done before that much time had gone by. I was very happy with the experience, everybody was friendly, offered coffee & water & all ofit made a world of difference for me. read more

Quick and efficient service from Chris #2930. Polite. Friendly. No frills. Much appreciated.

Great service here. We got there and got out in probably 20 minutes for an oil change. The guys who work here are super nice and even vacuum out your car, top off your tires, etc. We found a bottle cap in the backseat that definitely wasn't ours, but... Whatever. Very nice and they do their job well, unlike the Kent location. Will return! read more

Still continually the best Jiffy Lube I've been to, 2 years later I recommend these guys to EVERYONE!

I used to really like Jiffy Lube. The last two visits at this location have been pretty bad however. They didn't put air in the tires or vacuum the car. I can do all those myself, that's not my problem. My problem was that they were marked as having been done and I don't know what else was left unfinished that I couldn't see. I got all sorts of excuses from the staff both times. The second time I got a full refund and won't be back. I need to leave a place feeling that the promised work was done, and done well. Jiffy Lube does not leave me with that confidence. read more

Alexx, Brett, Derek, Chris were so helpful. I would suggest this place for anyone who needs help with their car. They do.

The service here was great! Very professional and really quick. They not only did an oil change but they checked the overall car out, air filter, tires, windshield etc. They respected covid regulations at all times. They were great with communicating with me letting me know what they were looking at and asking if there was anything else we needed. I was very impressed and will definitely come back. I forgot to get the name of the service tech who assisted us, but he was great, (and a red head, so extra points). read more

Chris & his team were excellent!! They were very time efficient and helpful!! Thank you!! Definitely coming back!!

I have used this particular location many times for both of our cars and usually have been satisfied. The manager even offered us deals or offered free upgrades for synthetic oil etc. However today was a totally different experience. Wife went in with a coupon which she was told they couldn't honor. 73 f...ing dollars for a oil change is ridiculous even if it was for a synthetic blend. I feel like they bent her over and totally took advantage of her. Make sure you know what your getting before you get suckered. read more

Always take my car here for an oil change and they are quick and always seem to have good deals on the price. They are very friendly, quick and attentive! They also don't lie to you about car problems like some places do to try to take your money. read more

Jiffy Lube - Oil Change Stations Near Me - Covington, Washington

Took my newly bought used vehicle here for its first oil change. Chris was awesome at finding and explaining valid concerns with the vehicle, and didn't give off the impression that he was pushing for additional/unnecessary services. Was in and out in about 30 minutes. Really grateful for the experience and overall professionalism; will definitely be returning. read more

My son and I both brought in our cars and I asked for a tire rotation along with my oil change. They couldn't do the rotation due to no torque wrench. They were finished quickly but as I'm going to my car I see my receipt says that I declined vacuuming and exterior window wash? When I asked isn't that part of the signature service he said "not really" then he said it didn't cost us anything. Then he mentioned that there was only 2 of them there. After this he did mention that he could do it but both of our cars were already sitting out ready to go so at that point so I just said that's okay. I don't normally do reviews but I felt it was necessary in this case. Not good customer service. read more

Back again to Jiffy Lube in Covington - this time for our van. It's an older vehicle, and needs a bit of TLC from time to time. Once again, Chris and his crew got it running like a top and though there were quite a few folks ahead of us, the wait was really short. These folks are really helpful! Chris is never pushy, and will answer any question you might have as honestly as he can. Really excellent experience (again!). These guys rock!! Mucho shoutouts to Chris and his team!! read more

A while back I went to Jiffy Lube of Covington to just get a basic oil change. I was charged $85.00 for it-the most I have ever been charged!!!! Huh-could I have been taken advantage of because I am a women? Were not as stupid about it like you think-you might get us once-but never twice. I will never go back to them. read more

Wow! I have been coming here for years and today was the best customer service I've had! The customer service was sub par more recently and I had actually gone elsewhere for my last few oil changes. But due to time constraints I decided to chose jiffy lube today and glad I did! It was really refreshing to have a female customer service rep assisting, her name is Jennifer O and she was awesome. Today was the service I have been waiting for, they offered to wipe the windows and vacuum the driver side. They were quick and super friendly. I'll be coming back and hope the service is just as good! read more

Pulled up into a line and was met with passive aggressiveness and rudeness by a lady who was working there. I pulled into a line and as it got moving I pulled forward and was told to back up because someone in the other line had priority. I understand that part and started backing up and was told it would be two hour wait, again, fine, it's busy. But upon my simply saying "okay" and backing up, she rolled her eyes and threw up her arms frustrated. I was treated like I had deliberately tried to cut in line and then tried to argue with her about it when all I said was "alright". Also, a guy at the Maple Valley location that I drove to later told me there's no way Covington should be a two hour wait as they were equally busy as the MV location and have twice the staff. Unfortunately MV couldn't help me because they don't have 5W20 in conventional, so I'll be making the drive to Valvoline from now on to avoid the lying mechanic that made a scene in front of a bunch of people in Covington. read more

If I could give this place less then 1 star I would. Their customer service is terrible the young guys that work here are a joke. I stopped by August 9 with my Mitsubishi Evo to get an oil change and they filled my coolant reservoir with windshield wiper fluid then denied it and told me "If your car blows up I'd be happy to buy it back at auto auction" you work at jiffy lube dude you can't afford the car even at its lowest price. I asked for a supervisor and demanded a coolant flush for their mistake, they said were too busy and you can fuck off. Anyone who goes here, good luck they'll do the same to you. Jiffy Lube has lost my business and the people they hire need customer service training. Cheaper oil changes costed me $200 more to fix their mistake. I wish I could give them a negative review, I would. read more

Went in today and Jr and guys were amazing. Clean, kept safe distance due to Covid 19 and honest. Will definitely be back! Thanks guys.

I was welcomed immediately. The staff was very friendly, especially Jennifer. She didn't try to sell me things I didn't need. I was in and in about 20 min. And my car seems to be running better thanks to Jennifer's advice on upgrading the oil since my car is 15 years old. Thank you for your wonderful service! read more

I got an oil change here. The price was fair and the work was quick. But the next time I went to change the oil myself, the oil pan bolt and oil filter were so tight that it was extremely difficult and inconvenient to loosen them. Totally unnecessary and unappreciated. read more

I had called in and they said i could come right away to get my oil changed. When i had arrived they took care of me instantly and Mikey & Ethan definitely went over the top to provide me with the best excellent service! I recommend this place to anyone trying to get things handled quickly and efficiently. It only took about 15 minutes! Ask for Mikey or Ethan and i am sure you will not be disappointed! read more

Justin and Jen greeted me right away, Justin asked what he could do for me (my AT light had come on and my car sounded awful) he helped me from start to finish, walked me through the plan and took care of me immediately. He and Jen went the extra mile to price match a quote I was given by a competitor to ensure customer satisfaction. I didn't catch the names of the guys who worked on my car, but I was greeted by everyone and left with a clean car that runs well now! I will definitely be back. Thanks everyone! read more

Jen the assistant manager was wonderful. Great customer service. Speedy, efficient and mostly, they get it done right.

Super fast oil change, nice guys and they clean your windshield/vacuum a little for ya. very courteous.

When I pull up to an Oil Can Henry's, I'm greeted with a newspaper and a print out of all services and deals. When I pull up to a Jiffy Lube, I'm greeted with rolling eyes and an expected hour wait with no line. Lazy kids need to get some work ethic. read more

Quick, easy, and affordable oil change. Saturday 7:30am was great - very nice service people.

The woman who spoke with me is named Shelly. She was extremely rude from the beginning. Even when telling me to pull into the garage she yelled at me to turn on my lights and I said my lights are already on and she screams "your brights!". She then scolded me for not getting my oil changed in over 10,000 miles. I told her my car tells me when an oil change is needed and she rolled her eyes at me. She then was upset that I had a reverse light out and I could hear her swearing and frustrated when changing it and the only time she was nice to me was to tell me when she was out the bulb that I needed. When a cab pulled in for service she said "oh God, I hate these people" and begged a coworker to take the cab. Seemed pretty racist to me. While my car was being worked on, she was clearly upset and her coworker consoled her and said "we're here to help you Shelly, and then she referred to either myself or the cab driver as an "airhead". I did nothing to this woman except request an oil change. For no reason at all she was rude. The only other time she was remotely polite was when she asked for my payment. I will not be returning to this location read more

WTF?!!? Attempted to get an oil change, checked in at counter, was told to wait a few minutes, not told why, after about 8 minutes and watching them open my hood and start taking things apart I stepped in shop and asked what was up? I was just wanting to check in and find out cost of oil change and tell them what I wanted done not the other way around. I was treated rudely and left. Plain and simple. I won't return. read more

This Jiffy Lube should be ashamed of itself. I pulled in wanting a regular oil change something I always pay 29.00 -39.00 dollars for depending if I have my coupon that gets emailed to me. Well I pull in and the young kid tells me an oil change is $75.00 I said that was crazy. I said I had a coupon and he told me it would be $54.00. There are places on nearly every corner offering oil changes at a decent price. I left and went to jiffy lube in auburn. Price there $29.00 and a great group of guys taking care of your car.I will never come to this jiffy lube again. When I told the kid I was leaving he thought it was funny and had a smart attitude. Only rated one star because the app made me read more

Never going to this place again!! I met my husband here so he could drop his car off and guess what!? It took 45 minutes to check him in!!! 45 minutes for him to drop his damn car off and get checked in! And they acted like it was no biggy! The freaking DMV is easier to handle than this joke. I can't believe he didn't even get any compensation. Never again. read more

Wow, what a difference a few months can make. I needed an oil change, and the place I had been going instead of jiffy lube closes at 6, so I bit my lip, headed in, and prepared for the worst based on my last visit. The crew (new folks) were courteous, prompt with service (they literally did it all in like 10 minutes...it was great!) I really can't say enough how happy I was to have the "good old jiffy lube" I'd been going to forever back. 5 stars. -sincerely, an old/new friend- read more

I usually don't write any reviews about places, but this place in particular definitely deserves a positive one. I brought in my Toyota Camry today & right when I pulled up I was given a warm welcome with an informative and helpful quote for oil change without automatically convincing me for pricier service. Al though most of their services are actually affordable! Then I was taken to a comfortable waiting room with AC it was 90 degrees today), cold water to drink, & a clean restroom to use. I was told it would only take 15-20mins.. And 20 minutes later my car was all done and I was given all information about what was done and checked out leaving happy as the entire staff wished me a good day. I would highly recommend this place and I will now continue going to particular location (: read more

Service is fast here but way overpriced. I been here once before. I never go to a auto place since my uncles are both mechanics.