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J&J Certified Mobile Mechanic

5.0 (1 review)

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Services - J&J Certified Mobile Mechanic

Auto maintenance

Auto repairs

Routine automotive maintenance

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11 months ago

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Automotive Experts

Automotive Experts

(53 reviews)

We were really happy with the customer service and the fact that our repairs were kept well under…read morethe budget we provided. The only downside was that they didn't see the oil change sticker on the front of our glove box (we had oil changed Just over a month ago at a different business). The other business also screwed up on what they did and it was found when we took car in for repairs. We didn't know that they did an oil change until we got home and were looking at the final invoice. In any event, we will go to Automotive Experts for all future lube and oil changes and other needed repairs/service.

I love this shop! The place is clean, the people are nice, and I feel like they really care and…read morereally listen. They even went above and beyond by sending pictures of a few things that they found that needed repairs. They really built trust with me quickly. A few years ago we had to move to Washington due being relocated due to work. I've had my SUV for 22 years, it's in good condition and runs well. On this model the vacuum hose can get knocked out of place easily which can cause air to blow on my feet constantly which drives me nuts. Usually I have had to take more time off work to go in and get this fixed because they did not listen to me when I explained about the hose during the initial drop off, but THEY listened and I got it back without any problems at all. They were also able to get me in the next week to fix those other items, one of which was a big repair. I never felt overcharged either as my services ended up being a little less than the estimate. I'm really happy that I found such a great place because even though my SUV is pretty old at this point, I really love it and want to keep it running as long as possible. I'm excited about getting all the new tech perks that come with a new vehicle, but this is my first vehicle that I bought for me, and I still love it and am not ready to let go just yet, and with this place, I know we're in good hands.

Firestone Complete Auto Care

Firestone Complete Auto Care

(104 reviews)

I stopped by with no appointment because I noticed a nail in my tire and wanted to just get the…read moreback two rears replaced but unfortunately had to have all 4 changed. a bit pricey but safety is what matters most. I had the pleasure to have Paul assist us and he was very helpful as I had a baby with me and was very nice in making sure welcome were comfortable.

Believe the 2-star ratings…read more They were soft launching scamming right in front of my face and were not listening to me when I expressed to them I did not want any work done, and I am assuming the reason they take forever to get to anyone's car is because they are doing unnecessary and UNWARRANTED work on fixing things on people's vehicles that they didn't ask for. I scheduled a free inspection for 5 PM and specifically mentioned that one of my concerns was the motor mount. The employee helping me said they would "start working on it first thing in the morning" so they could order parts if needed. I immediately clarified again that I only wanted an inspection and that if I decided to do any repairs, it would be on a different day. She said okay and I left the keys. That's when I left and looked through the reviews and there's a common theme of them consistently doing work on cars that the customer didn't ask for. That made me uncomfortable, so I went back to get my car and told them I'd bring it in first thing the next morning instead, so then I'd have time to think about it. Then the same lady I told that I didn't wanna any work done goes "are you sure? if there's something wrong with your motor mount you shouldn't be driving it." Like yes? If I wasn't sure I wouldn't be asking for my keys back. At that point, it felt like they were trying to pressure me into leaving the car there for repairs I didn't want. So, I repeated again that I only wanted the inspection and was not authorizing any work. On top of all of this I wasn't greeted until 10 minutes after walking in. I don't know where the disconnect is or why they can't listen, but overall poor customer service. Just Don't go here unless you want to wait only to get scammed out of your money.

J&J Certified Mobile Mechanic - autorepair - Updated May 2026

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