I have a Subaru crosstrek hydroplane on the main road and has a significant damage on the right…read morefront cv drive shaft, outer tire rod, sway bar, frame and tire/wheel been damage so badly. My son recommended to take it to Landing Auto Service for a quote for a repair and they gave me quote i feel is "decent," likely reflects a fair market value for high-qulity work rather than a "cheap" fix that cuts corners. I consistent describe them as honest, professional, and skilled, with a strong specialization in vehicles like my Subaru. THANK YOU...AJW

Not good not good service at all... I recently had my brake…read moreservice for my Infinity QX60 at the shop and I am not happy about their service. 1) I had pads replaced cost about $1000 2) Took a car home and heard noise after a week. 3) Took a car back and learning that the back brake pads had quality issue and damaged the rotors. 4) Replaced rotors (additional $250) 5) Took a car home and still had the squeaky sound issues. 6) Took the car back and they couldn't figure out where the noise came from. They did a small adjustment and hoped it worked. 7) Few weeks after, still had a noise. Took it back and they asked for $99 diagnostic. Since I had no other choice, had to go for it. They found some corroded wire and offered to clean it for free. 8). Took it home. The noise was still there. I gave up and took my car to Infinity car service in Bellevue and learning that the replaced pads had poor quality. These pads were not OEM parts!!! I wish they would tell me upfront that they didn't use none OEM parts. Maybe, they need to fix their pad supply issues to ensure the pad quality up to the standard.

I got a flat and needed a tire. On a Sunday. When all tire shops are closed…read more Luckily, this place was open. When we pulled in, they were busy. And I mean busy! But rightly so, considering no other options were open in the area. Even though it was busy, they greeted everyone and addressed their issues. We did have a short wait but considering the amount of people, I didn't feel like we had an extended wait time. He didn't even ask me to get my out my car when he changed my tire. He just popped me right on up. I was like okay then! Definitely recommend if you need a fix! They were friendly and able to assist!

the first time i went to these guys . they were cool with prices. so i decided to give them a shot…read more. 1. after my first tire replacement . i've seen a scratch mark on my rims (i never drive or park close to anything) so i ignored it ! 2. today i went back and got another tire. they quoted me $90 (cash) funny thing is i have them $100 bill . they had no changed , so i have to use my card which made my total $99.41 then when i got home . i was pissed because here's another mark . probably from from their tire removal tool !!!

They were quick to respond to my service request for minor paint and bodywork…read more Upon arriving for my appointment, I found everone to be Friendly and professional. The intial consultation very good...especially while explaining cost and work processes. Work performed was top notch and withln schedule and the price qoute.

When I pulled in and saw how many vehicles were in the lot I wondered if they would be able to do…read morethe body and paint work on our Ariya. I met with Steve and he and two others from his team came out and looked at the damage. Steve explained to me that both doors would need to be painted so that the color would match correctly as my damage was close to the edge of the front door also. He walked me through the process, told me how much and how long it would take. We scheduled my drop-off and he communicated with me during the job. Car was delivered 100% looking great and absolutely on time. When I went to drop the car off, the same lot only had a few vehicles in it- they had fixed and completed the work on most all of them that week. AMAZING Steve saved me over $2,000 versus the bid I received close to home. It is/was worth the drive for sure, easy access off and on I-5 . Our paint is a tough color and they did it perfectly while saving me dollars. I can't recommend this business any higher.

Decided to try this shop after my first car accident. Luckily was only the front bumper. Box truck…read morebacked into my front bumper and dragged. The bumper mount screws have been damaged, which made super loose. I used duct tape to hold together until I reached the body shop. My first interactions with Ricky has been honest and humble. He inspected the damage and gave me rundown what type of repair phases this is going to be. Mostly going to be alignment with bumper bracket and painting the replacement bumper. The bumper not repairable and went with replacement. After confirming with the quote matched with insurance check, he went extra mile to re-attach my loose bumper to be secured until the replacement arrived. Provided peace of mind and I removed the duct tape holding the bumper. Called-in after he got the bumper replacement arrived and painted. Brought into the shop and performed the repair in an hour. Seeing the aftermath looks pretty good. I opened up the hood to see the mount bracket been fixed and secured. The bumper alignment looks identical.

I had a very disappointing experience with Custom Auto. I brought my front bumper to be painted,…read moreand the job was so poorly done that multiple wrap shops refused to touch it. Every shop I spoke with said the same thing: the paint was done incorrectly, most likely outside, and nowhere near industry standards. To make matters worse, parts of my bumper were glued together even though I brought every component separately and had already test-fit everything myself. There was absolutely no reason for anything to be glued, and now the repair is even more complicated. Because of the poor workmanship, I'm now paying more than double the original cost just to fix the mistakes and get the bumper done the right way. Based on my experience, I would not trust this shop with your car. The quality, care, and professionalism simply weren't there.