i paid 1k for a tow and storage for3 days. This included $150 for after hours when they couldn't find my keys. When I first called they said $575. read more

Was traveling behind a tow truck and was hit by a fist size rock, that I clearly saw, come off their truck. It spiral cracked me windshield. Tried to get driver to pull over. He sped past me. Called the number on the side of the truck and was told the manager would rget back to me tomorrow.. it's been 3 days. I understand road debris, but this was off either the tow truck itself or tyke rig being towed. Careless drivers and no regard for public safety! I WILL CONTINUE TO CALL, AND POST MY UNHAPPINESS AT THIS UNPROFESSIONALISM.... read more

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I work at a well known repair shop in the Puget Sound, that specializes in classic cars. I have to tell you, Airport towing is amazing. Thomas, the driver that delivered a classic truck today was polite, professional and went above and beyond in his delivery of a customers vehicle. Most tow trucks throw a fit to dump the vehicle in the easiest location, which also happens to be our main drive way. So when it is dropped it blocks our entire business, without even asking Thomas made sure the truck was out of the way, in a safe parking space. He was so kind and nice to deal with as well. We will definitely be referring other customers to this great team! read more

My granddaughter was in an accident and Burien Towing was assigned to pick up the car. When we went the next day to retrieve all of her personal belongings, all the zippers of her back pack were left open and her wallet, which contained cash was missing. Since they were the only ones in possession of her car, I can only assume it was the tow truck driver who took it. I've been told by several people that this is a common occurrence with tow truck drivers. read more

My stolen car was found...yay! But AAA doesn't recovers stolen vehicles anymore, then my insurance never picked up so after a few calls to other tow companies I was lead to Burien towing and got service! I am so pleased with the driver Thomas whom was very friendly...Traffic was terrible...He had a long drive, but he was so nice and answered all my questions and made it somewhat interesting and enjoyable so thanks for that! Will use again if necessary. read more

I lost the key to my car, on the plane while traveling for work. I had to have my car towed to the dealership to have another key made. The hero of the hour arrived....Jacob Watkins. What an amazing human. He had to maneuver my car out of an extremely tight space at the SeaTac parking garage. There were people backed up waiting. He handled the situation efficiently and with grace(even though some people were rude to him). I would highly recommend Jacob for any difficult towing need! This man deserves kudos from his employer!! Thank you from the bottom of my heart Jacob. You made a very stressful situation seem like it was no big deal. You are amazing! read more

My truck battery died at the airport, so I called for a jump. They quoted $78 for the jump and said they'd be there in 30 mins. Jim came out within 20 mins and discovered it was a loose connection to my battery. He tightened the connection and the truck started up perfectly. He was super friendly and helpful. He fixed my truck. And he didn't charge me a penny. Thanks for making my day! read more

My dog had locked the car, while running, with my phone in it, while I was out opening my gate. Super. I was able to access my laptop and find these guys. 20 minutes after I called, a truck was at my house. Driver and I had a laugh at the situation. He had my door open in a matter of minutes. I put these guys in my phone in case I needed them again. Personable, responsive, professional and reasonable prices. read more

Jim helped me jumpstart my dead battery in the Lowe's parking lot. He was a savior! Super nice guy --fast, friendly, knowledgeable...and a great deal! When you need help don't hesitate to call Burien Towing! read more

I was coming back to Seattle from Pullman when I had an incident with my UHaul trailer just off I90 at 3:00 AM. Jim came out and fixed the issue where the trailer could continue to be towed. He was on the phone with his dispatcher and UHaul explaining that the problem could happen again and the trailer become unattached while I was returning it. Only instead of happening on a empty highway (remember 3 AM), it could happen on a busy Seattle road. Since I was done with the trailer, Jim pushed that it was safer for me and others that he just tow the trailer to a UHaul site so the trailer could be properly fixed, rather then me continue towing it home and then later, through city traffic to turn it in. Given I'm not a mechanic I think UHaul doubted my story but Jim could be very specific about what went wrong and how it could happen again. I think that really helped. I've dealt with tow guys on several occasions. Attitude and helpfulness are key. Jim was great on both of these and doing it at 3AM goes way beyond. read more

Let's face it, tow companies aren't notorious for great customer service if their main customers are owners of impounded vehicles. First, the hours are slightly inaccurate. They'll tow 24/7 but their offices are only open Monday through Friday 8-5 PM. They didn't bother telling me that, though, when I called them telling them I wanted to grab a few things out of my car before it was picked up by my insurance company. I went down to Burien to find a closed office on a Saturday and though someone was there he said he couldn't let me in off hours without paying an off hour fee. Unwilling to do that I returned on Monday. The lady in the office was polite and the young man who escorted me to my car was equally polite. It was a very clinical polite; perhaps they weren't used to people not yelling. Update: I was contacted and informed Yelp doesn't allow them to put office and tow hours in. read more

Sometimes rolling the dice on a tow company I found in the phone book works out. Office dispatch was friendly gave me a good estimate time. Thanks my tow guy Bill for the recommendation of a good local shop. Prompt hook up and transport. I absolutely recommend and should the need arise I'll call these guys. Professional No nonsense Quick Friendly read more

My car broke down in a turn lane. Called Burien Towing, and they sent a driver right out. The driver (Clarence) was very nice and helpful. Their pricing seems very reasonable, and like I said, they were right out. So thank you!! read more

I had a car that needed to be towed, and I've had good experiences with them in the past so I chose to have them tow again. A gentleman named Bill Finch came to tow my car. The vehicle was pulled in a parking spot, and it was FWD. Normally, this would be an extra $65 charge from what I was told. Bill told me that if we could get the car out of the parking spot, we could save $65. Bill helped push my car out of a parking spot that was on a bit of a downwards slope to save me $65. He easily could've said that the extra charge was going to be added and there wasn't anything we could do about the surprise charge, but he didn't. He also taught me about shift lock which was something I wasn't familiar about. The people at Burien Towing helped save me money, and taught me things about towing. The gentleman named Bill worked hard and I appreciate that because I was able to save some money and learn something in the process. The prices seem average compared to some other towers, but Burien Towing will make sure to have your best intentions in mind! read more

We have called Burien Towing to assist with a car starts and towing and have also been the recipient of being towed after a local restaurant parking lot issue (Lavish roots). On both ends the service was despicable. When my husbands car needed towing off 509 they were over an hour late with no apology or respect for his time. On the other tow incident, our car was towed from the lavish roots parking lot (where it is very unclear that your car will be towed if parking in the shared lot of adjacent businesses). We discovered my car was being towed and followed the truck there- 3 blocks away from the parking lot. My car was still hitched to the truck. I was charged $421.55 because 1) $255/hr fee from time of call to pick up 2) $33 for unlocking the gate 3) $95 for "after hours". When I went into the office to pay someone had clearly been there for hours/ was not just opened. I asked the employee what I can do to reduce the fee- the only way is to go to court. I am embarrassed to live in a city with a company as greedy and unreasonable as Burien Towing. I take responsibility for parking in a spot that was not at the business I was at (but again that lot is very poorly marked that towing would occur). If you need towing services I would strongly advise against this company. read more

Clarence from Burien Towing was very professional and courteous! He made sure I was safe and very fast and thorough with towing my vehicle.

These guys are great! Tim is super friendly and full of great advice. Thanks Tim! They were able to come quickly and were super professional. read more

Nobody enjoys needing to call for a tow. So when my car was broken down these guys were on the ball! I called to have my car towed and told them where my car was and where it needed to go. They were friendly and extremely understanding. Showed up at my house to grab my keys and within the hour my car was perfectly parked where I'd asked and keys returned. If you find yourself in the unfortunate situation of needing a tow give these guys a call! read more

I had the good fortune of having Krys from Burien Towing tow my van as I was stranded. He was very courteous, helpful, and it's much appreciated! Burien Towing was very well represented by Krys! read more

I unexpectedly broke down and they were available to come quickly and get me out of an intersection. George was very helpful and quick. They are affordable and fast I would recommend them or use them again. read more

I'd like to give a shout out to Lathan from Burien Towing for coming to our rescue and getting us home safe and sound. Our motor home had broken down and we were stuck in a parking lot for 2 days. After relentlessly making phone calls to service shops and tow truck companies we remained stranded. Finally, we contacted Burien Towing and Lathan was kind enough to come and help us even though it was getting close to the end of his day. His professionalism didn't falter as he overcame several problems our vehicle presented during the process of towing it home. Above all, Lathan was kind and caring to our dogs, making sure they were comfortable which really meant the world to us. His knowledge and experience were quite evident and was much appreciated. Thank you, Lathan, for being there for us in our time of need. We salute you! read more

Burien Towing - Towing Near Me - Burien, Washington

Bill was the nicest tow truck driver I've ever dealt with! Laurie at dispatch was very kind as well. They were extremely quick too!

I have had issues in the past with dishonest and rude towing companies (*ahem* TBT Towing) - so I was pleasantly surprised when I came across Burien Towing. Not only did they quote me a VERY FAIR price - but they showed up promptly and actually charged me exactly what was quoted! The driver - Adam (#35) was a dream! So nice, courteous, careful and friendly (not to mention super cute). So happy to have found these guys! read more

Really happy with the service. The tow guy Bill arrived quickly and was professional and efficient.

These guys were awesome. Roy my driver was great and everything went smooth. He was hauling a lowered classic truck and took extra care to make sure the truck was moved safely. Very trust worthy people and great service..... If you need cars hauled or towed call them!!!!! read more

I'm a maintenance and one off my properties trash compactor cans had flipped upside down and I had to result in calling hi company to help rescue me the driver Chris did everything in his power to make sure that I did not have a big mess to clean and he did an outstanding job to where there was no trash left behind in all he had to do was just flip my cans back over right side up so I'd like to thank you guys read more

Bill the tow guy showed up super duper fast, even though I live 2 blocks away. ! Knew exactly what services I need. Was able to assist with jumping my car. Bill is very friendly and knowledgeable with a great sense of humor ! I will be definitely using them again if I have too ! read more

I had a peculiarly wonderful experience with this company. I had run out of gas on Aurora yesterday in my new truck headed south just prior to the tunnel. It's a nasty spot. I had my daughter with me and the lanes are compressed there with construction cones and fences. We were just about to make the long trek up on foot to find gas amid the ever-so-helpful honks of annoyed drivers, when along comes a Burien Towing truck. The man stops, asks me what's wrong with my truck. I tell him I think it's the gas, but I'm not sure because the needle was still hugging the "E" line and this was a new truck. He says, "I'll take you to a station and we'll see." So he hooked up my truck and we climbed in. When we got to the gas station, I filled up and tried the ignition. It started right up. Then I asked him the charge. "No charge," he says. I couldn't quite believe my ears. But he was emphatic the second time and he even brought out a little Burien Towing bear and gave it to my daughter. I don't know much about this company, but if every person acted the way this man acted toward me and my little girl in a very stressful situation there would be peace on earth. read more

I wish I could give them no stars!!! These people are so rude and mean and for no reason! My car was impounded due to it breaking down on me I went in the same day and paid all fees. The young guy at the front desk just said your car will be outside later today and pointed to were it would be. Later on I had AAA meet me there to see no car! I called the place after hours and they were so rude they said they needed the key and told me to come back and try again tomorrow. Came back gave them the key again the young guy didn't mention anything else, later that day after calling AAA they had to call Burien Tow to make sure they had the key they told them they didn't have it!!!! At this point it Saturday two days later. I went down there to see my key on the counter and they guy was SO RUDE! The whole time they were treating me like I did something wrong like I was a trying to get over or something, eventually I got my car back but it was such a hassle!! DO NOT DO BUSINESS WITH THESE PEOPLE IF YOU CAN AVOID IT! read more

Can't give it 0 damn stars so here goes. I was trying to tow my car down the street... Literally. We're talking a 2 minute drive going straight down a fucken road and these fuckers charged 100+ and while loading up the car his lift hit and broke off my bumper the driver knew of course cause he brought it down to adjust it with 4 other witnesses including myself (the other two were bystanders trying to help) now pissed off as hell but still need to get the car to the shop we took pictures and and moved forward with the tow.while we get there we reminded the driver about it, he took pictures as well and we don't hear from him and we tried contacting him and got no help. We went down there to talk to them and they would only "fix" it but I don't want a new hole in my fender and bumper and I asked them to either pay for a new one or reimburse me for the ridiculous tow fee. They said to call their managers and when we did he did not care to help and refused to pay back for the damages. You guys make a shit ton of money off towing people's car but you can't fix your mistake. Go fuck yourself. read more