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    Jiffy Lube

    3.4 (81 reviews)
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    Services - Jiffy Lube

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    18 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    Recommended Reviews - Jiffy Lube

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    6 years ago

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    7 months ago

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    10 months ago

    Andrew was great. Everyone had great manners and were very kind and quick in getting the oil change done.

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    8 months ago

    Marcello and Scotty were awesome. Got my oil changed super fast, great customer service, 10/10!!!

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    2 years ago

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    1 year ago

    Literally an amazing store. Fast friendly and efficient. I would recommend to any friend or family

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    2 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    I've come to this location many times and I've always had a great experience. You're always able to find discounts online which is a plus.

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    4 years ago

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    3 years ago

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    5 years ago

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    5 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    7 years ago

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    8 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    5 years ago

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    4 years ago

    Super fast and easy! Staff was very nice and helpful. They seemed like they were having a good time despite the cold weather. Thank you!

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    5 years ago

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    7 years ago

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    9 years ago

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    7 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    5 years ago

    Very nice, professional, no up sell and very funny staff. Pleasure to be here and thank you crew for a pleasurable experience.

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    5 years ago

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    8 years ago

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    5 years ago

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    5 years ago

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    Page 1 of 3

    Ask the Community - Jiffy Lube

    Review Highlights - Jiffy Lube

    Tyler was very knowledgable at what he was doing and replaced my lights.

    Mentioned in 4 reviews

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    Skyline Automotive Repair - I take all my cars to skyline auto for ANY mechanic work 10/10 recommend

    Skyline Automotive Repair

    (34 reviews)

    After being taken to the cleaners by two reputable but dishonest mechanics, I was on the quest to…read morefind a new one that I could trust. Reading through the Yelp reviews on Skyline Auto, I could see this was a reliable shop. Despite their busy schedule, they were able to fit us into the lineup on sort notice. Based on the fact that my daughter's car was in for a coolant leak, the mechanic quickly identified the issue - and based on my research in online forums, a very common issue with this model. I immediately noticed that the waiting room area was very clean & tidy, and the shop bays were well organized. We were greeted at the desk by a very friendly office manager, who took down all the necessary details very efficiently. Once the parts were delivered, he quickly replaced the failed part, and offered to perform needed system service for the cost of parts, since the engine was already dismantled at that level. We got the car back clean & tidy, and the quality of repair was immediately apparent. The shop rate we were billed for was very competitive, as well. It's such a relief to be dealing with a knowledgeable, honest mechanic again; I will definitely take all my business here.

    We were referred to Skyline by our neighbor. We took our truck there for brakes. The owner, John,…read moregot us in the next day, communicated well with us, took good care of our vehicle. The shop was clean and well organized. We will be using his services again for all of our vehicles. He was friendly and took the time to chat with us was honest and transparent.

    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    (45 reviews)

    Their service manager Ian and tech Jason were the absolute best. I will be recommending this…read morespecific location due to them. Things like getting oil changed with two young kids can be so stressful and they were extremely kind and understanding.

    I had just purchased a GMC Sierra 2500 as a dedicated work truck. Although it's a strong truck, it…read morehad been sitting for some time and needed a full tune-up. Rather than risk driving it all the way home, I pulled into the federal way Valvoline location off of pac highway, intending to return for service and purchase parts to get it road-ready myself. I left a note and received written confirmation via text from the manager that it was acceptable to leave it temporarily. On the third day, I texted that I would be there within the hour to retrieve it. The manager replied that it was fine. Although it took me just over 2 hours to arrive, Despite that written approval, the truck was towed without warning or follow-up communication. The towing and storage fees now exceed what I paid for the vehicle and continue to rise daily. This was a truck I had been saving for specifically because my work depends on hauling heavy loads, and I have effectively lost it as a result of the recklessness and poor judgement of the manager at this location. After more than 10 years as a loyal customer, I did not expect this level of disregard for written communication or customer care. I am not sure where to go from here or how a situation like this can realistically be remedied, but I do hope ownership reviews how this was handled at this specific location. This could have been entirely avoided with better judgment and a stronger commitment to loyalty to their loyal customers.

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (45 reviews)

    I've had consistently positive experiences at this Firestone in the past, which makes this visit…read moreespecially disappointing. I scheduled a 9:30 AM appointment for an alignment and oil change. My paperwork shows my vehicle was checked in at 9:36 AM with an estimated completion time of 1:00 PM. The gentleman who assisted me also confirmed it would be done no later than 1:00 PM. When I returned around 1:40 PM, I was surprised to find that my vehicle had just been pulled in and service had not even started. There was no prior communication about any delays, and I had to adjust other commitments based on the original timeline I was given. Ultimately, I didn't leave until 2:30 PM, and that was only with the oil change completed. I had to skip the alignment entirely because I couldn't wait another 1.5 hours. This experience fell short of Firestone's "Triple Promise"--specifically in communication, timeliness, and completion of scheduled services. I'm very disappointed, especially given my previous positive visits, and hope this feedback is taken seriously to prevent similar situations in the future.

    I scheduled an appointment for 12:30 on march 28th 2026 for a brake inspection and was on time and…read moregreeted by Christina the service advisor at the time. I've been there before and Chuck would assist me but has retired some years back then the new manager Alex would help me out... until yesterday. It took them until almost 3 o'clock to get my car in, have it inspected, and for them to tell me it will cost nearly 2 grand for new front and rear brakes. I declined the work order and requested to have everything put back together so I can be on my way. Christina was nice but kept pushing for some sort of sale. I get it, I've been in sales too, you have to make quota each month I understand. After all things considered my car backs in and I notice a lug nut on the passenger rear wheel was completely broken in half so I asked what had happen and Christina says "omg let's fix that I'm sorry" then some other guy comes out didn't know his name, he was a Caucasian young kid heavy set with red hair said the Firestone stores before them in particular federal way had "over torqued" it and that's why it snapped off and that I would have to take it there to get it fixed! Mind you Alex the store manager looking at me and hearing all of this said the same thing they can't do anything about it and even smiled and just said "we can pay for the part you just have to pay for the labor." I told them nicely I'll be in contact with them. When I left they gave me no invoice and said they will email it to me, they emailed me finally an estimate but not what was promised to fix the lug nut they broke. So I spoke to Jesse over in Burien Firestone and said he will fix it for me free of charge on a later date to make things right after hearing my situation. Burien has worked on my car before and Jesse is the store manager and has worked with the Mexican guy Alex at the auburn location and has confirmed Alex is crooked and does not care about customers and making things right. Jesse indicated he has worked with him for two years and has experienced Alex's shady behavior with customers adding in services not explained to customers. Back to the heavy set Caucasian red headed technician who claims he or his techs or his store won't fix it 100% and that I have to pay for labor shows his true colors and way of dealing with customers and running some kind of business there of. If there's a rating on this review I'd give them zero stars or zero points. They even rotated my tires and added windshield washer fluid and I didn't even request that. It was a waste of a beautiful Saturday afternoon but I got a solution out of it, but definitely not from that location in auburn. I found their corporate location number which was given to me by another Firestone location and I will be calling them and giving a verbal complaint with all documents to support my claim in the hopes that this will help future guests. Firestone in auburn: take care of your guests and maybe you will have more customers and hit your quarterly or monthly bonuses the RIGHT way.

    All Tune & Lube

    All Tune & Lube

    (9 reviews)

    I had a timing belt, clutch, starter and other things done here.The starter was ruined after a…read moreyear..it happens unless they are from the dealer but I had a axle seal leak paid about $270 dollars and 21 months later the same axle seal is leaking again and their only solution was to charge me $270 again, Yes, the 12 month warranty is over but a repair should last longer than 21 months. Timing belt is still good 57,000 miles later. The front counter people I had contact with are competent and they are not stingy or impatient about giving out information and are forthright. They usually have the lowest prices too, (except for a wheel axle I needed repaired) sometimes their prices are only a little bit lower, other times far lower than competing chains. I am giving this shop 4 stars because i am comparing them to other chains and All Tune quotes were never outrageous. I trust their competence but they are not the fastest shop most likely because they wait longer for parts than other chains do. There are coupons floating out there for this shop that will give you up to $50 off so try to find them.

    New the area so used Yelp to help me find a location to get an extremely overdue tune up and oil…read morechange done. That's how I found this place. I stopped In on a Monday afternoon. I was slightly confused why the price of a tune up that I paid was nearly $100 more than what was advertised on their board. The longest wait, honestly was while waiting for the parts to arrive. Once they lifted my car, I think they worked rather efficiently. Total wait time 2 hours. I think this is acceptable. They also advertised free break checks with every service, the paper they handed back to me had a line drawn through the brake portion which may indicate I'm ok, but in other locations they are pretty good about detailing everything out. Not here. I'm thinking they didn't check it. My car seems to running ok. Not sure if I'd go back though. While I was waiting for my car, a lady came in and said her oil check light came on. She had her car serviced a few weeks ago at the same location. Her car was a newer car and she alleged this was the first time it's ever come on. I only saw one mechanic also. Which makes me wonder how he was single handedly working on multiple cars. In closing, I asked them to change the interior air filter and the rear window wiper blade. After writing this review I got to thinking, I checked...they didn't touch the rear wiper blade. Makes me wonder about the air filter. I definitely paid for something (total cost was just short of $400) I'll be calling them tomorrow. Wtf?

    Jiffy Lube - oilchange - Updated May 2026

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