They've always come quick and the techs offer service with a smile…read more They caught and killed a mouse in just one visit - and they've taken care of all sorts of outdoor pests usually in a day or less. We even got them to do a carpenter ant treatment which has (so far) been pretty helpful. Love this place.

I have the Ace Walco Tri-Pak plan and boy am I glad I do! They respond quickly when I find an…read moreinfestation: ants, yellow jackets, hornets, and now termites! Their technicians are so knowledgeable I learn about these little invaders and then they get rid of them for me. I love this company! Thank you Patrick and Lou!

I got a few recommendations for pest companies and I went with Lady Bug because they are from my…read moretown. I have to say that I am less than impressed by their services. I moved into a newly renovated house and all of my trims and finishes are on the expensive side. I have had a few services for treatment of ants and the people that they sent out put this clear glue like bait on top of my baseboards instead of the bottom of my baseboards (the service people were 2 young kids, probably still attending school closely). I was assured that the bait will be gone and if not, that it will be easily removed with some water and a rag. THEY WERE WRONG! The bait dried into a hard solid substance, and to remove it, I had to chip it off of my board. This of course removed paint, hence I had to repaint again. This process had taken my professional cleaning company hours to do and cost me a few hundred $$$ to remediate. I also had a billing issue which took a few months to fix, every time I called, I would get a promise to fix but nothing ever happened. I supposedly even spoken to a manager which I was later told was a senior sales person! It was a long process and now I know to always request a senior technician to service my house instead of allowing them to just send a kid with limited knowledge.

Tried using this Pest control company in the past but found them unreliable and unprofessional…read more Generally, as homeowners we only need pest and insect control help periodically so I would go with another, better rated, local firm.

I started using this company years ago for a squirrel in the attic. That was in Hudson county…read more When we moved to Hunterdon county we were thrilled that they were willing to follow us out to the 'sticks'! They have never missed an appointment. Always kept our home in the woods free of insects, field mice and snakes, (yikes)! Our property backs up to State land which is in wild state. We would not be able to use our yard without the treatment that Mike applies! Thank you Mike! Thank you Pest by MD!

Unsure what happened with Michael at PEST MD my company paid $421.17 for pest services at a…read morelocation in Hoboken. After payment, he never went back. My company reached out numerous times via phone, email and certified letter. We never received any return communication nor the money. PLEASE BEWARE

Very disappointed in the changes made to the company. Now everyone has to be seen by a sales person…read morewho may or may not be able to provide service. They are pushing more of a contract that they say you don't have to sign instead of just doing the service as previously.

Thank you to Arnolds who came out today and took down a massive hornets nest that was in my…read morebackyard. My kid plays right under it and we didn't notice and called them right away. They were super busy and still were able to squeeze us in. I'll use them for all my pest control needs.

Evans was responsive, courteous, honest, and made sure we had all the information before making a…read moredecision. I had originally described "just 3-4 nests," but when he came out and saw the whole house was infested, he didn't bat an eye! We're keeping him!

5 stars to the team at Universal Pest! Extremely ethical, responsive, fast and efficient. They…read moreeducate you on the process, treatment, and prevention, and make themselves available along the way if questions arise. Special compliments to Jay, Maritza, and Evens for their attention and care. 100% recommended!

Bob is a trustworthy business owner. Had a Termite inspection in my home and he was honest and…read moreupfront and advised there was in fact no signs of termites at all. Thank you for your quick inspection and honesty!

Westfield Pest Control took $90.63 from me without notifying me that I would have to pay for…read moreanything. They admitted that they did not notify me. Instead they sent me an invoice and threatened me by saying if I did not pay said invoice it would go to Collections. In late 2021 I called Westfield Pest Control to ask for an estimate for mouse services. Amanda Blackman, the Office Manager and Vice President, was very nice over the phone. She listened to my request for an estimate and put it on the schedule. Oskar Cornejo, the technician, arrived at my home on the proper day. Oskar was professional but his visit consisted of walking around the property to talk with me and then to give me as an estimate for mouse services, as expected. Oskar gave me a verbal estimate and left. As a prudent homeowner I then evaluated that estimate and compared it to other pest companies in the area (i.e., Viking, Universal Pest Control). A few days later, to my surprise, I received an invoice in the mail from Westfield Pest Control. I had not requested Oskar to proceed with the mouse service so I was quite shocked as to why Westfield Pest Control was charging me. I emailed Amanda and I received a reply from Maddy Annicchiarico, the additional office manager and direct assistant to Amanda Blackman. Maddy courteously responded to my email to confirm that I had to pay Westfield Pest Control $90.63. I mentioned that I had not received any pest services. Maddy wrote that I would have to pay for the estimate. I mentioned that neither Amanda nor Oskar had mentioned that an estimate would cost money. It is also not on the Westfield Pest Control website. Maddy wrote to me: "I do apologize that no fee was mentioned but we do charge a fee for this service." Think about that for a minute: Westfield Pest Control admitted to omitting any mention of this fee. Yet they proceeded to charge me $90.63. When I said this was unreasonable they threatened to go to Collections with this. There's a term for this: it's called a shakedown. Westfield Pest Control decided to charge me without telling me first and then threatened me in case I didn't pay. How can I or anyone else for that matter trust this company going forward? Why did they charge me without telling me (and admit to this omission once I asked them about it)? The only answer I can arrive at right now is that the president of this company, Robert Blackmon Jr., prioritizes profits over people. And no one else at the company has the will or the power to change that policy. The business model of this company appears to be: surprise potential customers with an invoice and then threaten Collections in case they don't pay. If you are thinking of hiring this company I strongly suggest getting, in writing, an explanation as to whether and when payment is required. I have already raised a complaint with the Better Business Bureau and I will be looking to Westfield Pest Control's competitors for proper customer service.

Unfortunately I recently needed the services of an exterminator and called Ar-Dean as I had called…read morethem in the past. Dean came and treated the problem. He was very polite and professional and I recommend their business, especially since they are local. We need to support our local guys!!

Homeowner before us used this company to get rid of termites. It's been less than 2 years and…read morethey are back. I called and asked them to come out to review, as we understand from other companies treatment should last between 5-8 years. They wanted to charge us additionally for treatment for the poor quality of their first service. Would absolutely not recommend.

This morning there was a miscommunication about a service. Called company. Young lady who answered…read morephone was kind, gracious and professional. She put me on hold to contact service rep who was in the field. He came asap and he also was very kind, gracious and professional. I called company back to thank them. Wonderful company! Jay's has serviced our building for many years and never disappoints.

I had a terrible experience this morning with a employee of yours! He was directed as soon as he…read moreentered the building to exterminate to go to the fourth floor apt 406 first I had a URGENT meeting this morning and HAD PERMISSION FROM MANAGEMENT TO EXTERMINATE MY APT FIRST.HE REFUSED EVEN THOUGH THE SUPER OF THE BUILDING TOLD HIM TO COME TO MY APT FIRST. He was RUDE and very argumentive towards me. I never want to deal with this person again. I have been here 15 years and NEVER had a problem before, This guy must be new and thinks who he is!!I REPOTRED HIM TO MANAGEMENT ALSO. S,Sharkey this occured 9;20 am 7/15/25 67 Kip Avenue Rutherford Senior Manor PLEASE ADDRESS THIS COMPLAINT ACCORDINGLY He shouldnt be working there with that attitude