1. Jetter Drains

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East Brunswick, NJ

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Jetter Drains

5.0 (7 reviews)
Open • Open 24 hours

Services - Jetter Drains

Plumbing inspection

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1 year ago

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3 years ago

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7 years ago

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5 years ago

Prompt arrival and very comprehensive. Made good recommendations as compared to others. Very reasonable price. Highly recommended.

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8 years ago

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5 years ago

Honest, knowledgeable, responsive, on time and thorough. John takes pride in his work and clearly explains what needs to be done.

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7 years ago

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Gold Medal Service

Gold Medal Service

(491 reviews)

We had a clogged toilet. Joe todaro was here promptly and fixed the problem quickly, for a very…read morereasonable price. I am keeping thier info for all other problems or projects!! Sam W

Treats customer medical emergencies as threats. We financed…read morea new unit and scheduled installation May of 2026. When they arrived one of the installers was working, the other one was watching videos on their phone. By 7pm they said the unit was installed however there was a faulty TXV valve. The supervisor who had come out with them, Shawn Leonard, explained the situation and he personally promised us it would be taken care of the next day and he would be back to fix it. The next morning my fiance got a call from Shaun who couldn't find the part. He said he would update us. Around 1pm I called Shawn who said the part was there and that he was trying to figure out IF it could be done that day. I reminded Shawn that he had personally promised it would be done that day and let him know I was starting to have trouble breathing due to the heat. Shawn explained that all of the techs were busy and he wasn't sure if he could get anyone there today. I explained he could come after he was done with whatever he was working on. He asked if I meant after 6pm to which I informed him if that's what it took to fulfill his promise than yes. He responded with "Oh, I'm not doing that." I informed Shawn that if this wasn't done today we would have a massive problem due to the fact that I was having a hard time breathing in my home already. Shawn responded with "there's no need for threats ma'am." I replied, "That's not a threat. I would consider it a massive issue if I end up in the ER tonight due to you not fulfilling this promise. Your company would also consider it one as you were aware of this and chose not to do anything." Shawn informed me he would keep looking into it. I called Gold Medal customer service who were horrified when I told them and immediately put in a complaint. I mentioned what had happened to our sales rep and he asked why Shawn hadn't simply taken one from another unit. Shawn called my fiance and explained that they couldn't get anyone out until the next day. My fiance told them to come at 7am as I was having trouble breathing. That night I ended up spending about 4 hours in my car with the ac on to breathe. The next morning Shaun showed up at 7am and was there until about 1pm. As they were leaving Shawn went up to my fiance and spoke to him. My fiance said that Shawn had admitted I had every right to be upset and that he was out of line. I waited a week and a half to hear from a Gold Medal representative. Bree informed me she was handling my case and normally it didn't get to her until it had been escalated a lot. I explained the entire situation as well as my fiance missing a week of work and she said she would talk to the executives. A few hours later the new General manager called me. I explained everything and he explained that the first thing he had done upon getting the position was fire the install and maintenance managers and that this wasn't the only issue he was having as a result of their mismanagement. A few days later I got a call from Bree explaining that she had talked to the executives and they had come up with a a small amount off. I informed her that it didn't even cover the days my fiance missed work let alone me having to spend 4 hours in my car and still not having an apology. She explained that they were also handling the situation internally as well and that since I didn't go to the hospital it "couldn't have been that bad". I explained I had spent 4 hours in my car to prevent an ER trip and it was disgusting that she had said this. The following week she informed us that we could get a slightly higher amount in the form of a check. The following week Bree emailed me explaining she was misinformed and Gold Medal doesn't issue checks and she would call me when she had more information. I explained the only reason we agreed to the amount was because of the check and if we were unable to get it in as a check we would need to discuss the amount again. This entire situation was disgusting. Gold Medal, get your act together.

Inventi Service - New Carrier gas furnace and AC

Inventi Service

(19 reviews)

Inventi Service delivered timely tune-ups at a very reasonable price. The communication was clear,…read morethe work was thorough, and our home was treated with care. Our technician, Yuriy, was exceptionally professional and polite. He kept us updated on his arrival time, wore shoe covers throughout the visit, and was extremely gentle when accessing household fixtures. We wouldn't hesitate to call Inventi Service again for our HVAC tune-up in the spring or recommend them to others.

I had an extremely disappointing and unsatisfactory experience with Inventi Service. A technician…read morecame to my residence on Oct. 5, 2026, to perform a diagnostic and tune up on my heating system and a diagnostic on my AC system which was not working. Immediately upon his arrival, the Inventi Service tech took one look at my heating system and said "we don't work on electric heating systems" and that was that... no diagnostic - no tune-up. Then, he looked at my AC system and said that the reason why it wasn't working was because it wasn't receiving any electrical power. When I asked him if he could repair this problem he said that he couldn't because he couldn't figure out why it wasn't getting any power and that I would have to call an electrician to have this problem fixed. Then he said that because there didn't appear to be any way to power on the AC system, he couldn't perform a diagnostic on it. So, he ended up doing absolutely nothing to either the heating or AC systems. Then, he had the nerve to ask me how I was going to pay for his "heating and AC systems diagnostic service"! When I pointed out that he hadn't performed any diagnostic procedures of any kind on either my heating or AC system he replied that it didn't matter - I still owed him $100! The next day, a technician from another HVAC service company, O'Ryan's Heating and Cooling, came and performed a full diagnostic on both my heating and AC system (which he was able to power on simply by locating - and flicking on - the AC power switch!) and didn't charge me anything to do those diagnostics! So, you can see that I certainly DO NOT recommend that anyone use Inventi Service for any heating and AC service they may require.

Frank Alvarez & Sons Plumbing & Heating

Frank Alvarez & Sons Plumbing & Heating

(14 reviews)

Frank Alvarez & Sons came to my house to inspect my kitchen and look at the job before giving me a…read morequote to install a new sink. Despite doing this pre-job site visit, the technicians arrived, disconnected my old Kohler sink, threw it on the curb, and ONLY THEN realized the new off-the-shelf name-brand sink didn't fit. They completely failed to measure during their initial inspection.To make matters worse, they charged me $300 just to reinstall my old sink due to their own mistake, and then aggressively tried to pressure me into signing a "completed work" form for a botched job, which I refused to sign. I paid my full invoice ($700 total--$400 for valves that were actually installed, and the $300 sink fee) under protest just to get them out of my house.Management refused to refund the $300 labor charge caused entirely by their own team's failure to verify dimensions. Beware of their pre-quotes; they do not actually measure, and you will be financially penalized for their errors. Update: Frank Alvarez has since issued a full refund for the money owed. I appreciate that he took care of this and resolved the issue. The matter is now closed

I had my washer and dryer being installed and was showed that I needed an upgrade on the drain. I…read morecalled Frank Alvarez & Sons . They took my number scheduled me next day appointment. The 2 men they sent over Derrick and Lucas was so amazing. They knew exactly what was needed got right on it and I could not have been any happier. They explained what they were doing and finished the job. The professionalism was 100% off the charts. I have recommended Frank Alvarez & Sons to my association. Thank you, Derrick and Lucas.

Jetter Drains - plumbing - Updated October 2026

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