Five star plus- Igor and Sergio arrived promptly at the scheduled time, clad in PPE. They quickly diagnosed the issue in our second floor barthroom shower which caused horrible water stains on our first floor living room ceiling. They replaced the offending leaking pipe from supply on their truck. Done and dusted! Very reasonable charge and excellent service! read more

The quote to fix a single connection on a 3/4" copper water line was so incredibly high (over $500) that I sent the plumber away with my $99 check for the diagnosis (he found the leak). This was price gauging at its best.......I then hired a handyman to seal the leak at a very reasonable cost. read more

I've had Igor come to my home for so my plumbing needs (kitchen faucet and toilet and shower). Igor is very professional, knowledgeable and kind. It's good to support self owned businesses. I highly recommend Five Star Plumbing read more

Five Star delivered again. We have lived in this 100+ year old house in Princeton for 25 years and this is the first time we feel we have a plumber we can rely on for anything. They are smart, thoughtful, and professional...and far from feeling like you're in danger of being taken advantage of, with Bart and his crew you feel taken care of. Could not recommend higher. read more

My central AC went on strike and my go-to guys at Princeton Air decided they wanted to play hard to get with an appointment two weeks out so I looked for a local alternative that had a strong Yelp score. Five Star popped up and their techs were here in less than an hour, diagnosed the issue and had me going within the day. Their "tech" Aziz was terrific and left the space even cleaner than he found it. I'm only withholding the fifth star because of an annoying lack of transparency. I was never told that Aziz (proprietor of Magic Hands HVAC out of Monmouth Junction) was an independent contractor until the job was done. He does great work but the cost of the job was pushing my threshold for pain. If I knew I had to bankroll two entities, I might have kept looking. However, the job was done professionally and with great care. The good news is that I believe that I got what I paid for. I hope so. read more

Wow the service provided by five star was exceptional caring and efficient So the office was about two blocks down from where I lived so once I called they were able to get over here in like 10 minutes. My heating wasn the fritz for about a year. The second floor was well heated but the first floor felt like it was below zero. Anyway I called a different company to get an estimate which cost me $100. So I decided to go with a carrier certified repair company, the tech spent about an hour and a half trying to diagnose and if possible fix the problem. So he finally found the problem which was the same as the earlier company thought it was, except he had a spare process control board which fixed the problem. Because he realized how cold it was in the house he decided to leave the temporary board in place and then come back later with a new board. The fact that he understood how hard it was to live in that house without the heating he went beyond what I asked. The next day he charged me for the new board and brought it over right away. Awesome! Be prepared because he didn't accept credit cards but he was able to accept cash. read more

Sump pump is officially fixed. We also had Five Star replace our old water heater and reroute the sump pump to drain on the other side of the house based on Igor's suggestion. They came same day I called and finished all of the work by the end of the day. May have just been a slow day or we got lucky but excellent service continues and Igor and his crew. read more

Words cannot describe how Bart is my hero! After weeks of scheduling plumbers to quote the cost of hooking up my new gas grill, I called Five Star Plumbing and Heating. Not only was Bart kind but when I explained that all I wanted was to light up the grill and prepare a burger for my birthday in exactly one week, he was able to meet me at my home within two hours! Not only did his price beat all of the local competitors but he installed my grill the same day!!!! I think I almost threw him over with a hug when he said " now you can have your burger for your birthday." In addition, when I thought my day couldn't get any better...he offered to discard the old grill, checked an existing leak, immediately identified the cause and gave me a quote that I'm sure would beat his competitors. Believe me, I will be using him for all my plumbing needs going forward. Don't settle for less than excellence....call Five Star Plumbing and Heating!!!!! read more

Called Igor and his team to take a look at a leak in my kitchen. He responded quickly and advised I turn off the water to prevent any further damage. He came at the agreed upon time the next day and quickly diagnosed the issue and fixed within 30 mins. After he was done he swept the floor area he was working in and took away all the debris. I love us my yelp for things I have no idea about such as local plumbers. I highly recommend him and his team for anyone who needs assistance in the Princeton area. I have paid other plumbers who charged $129 and then $75 to just show up. Igor did not and that was greatly appreciated. read more

I contacted Five Star for a faucet replacement, and was quickly contacted. They set up an appt for me and contacted me with an arrival time - and arrived right on time. They diagnosed the problem, completed the repair and charged me exactly what they had specified, no hidden charges!!! Igor and his assistant were cordial, polite and very professional, and I would gladly welcome them back to help me with my plumbing needs! Thank you! read more

Five Star Plumbing & Heating are truly 5-star professionals! They are customer-focused, effective and efficient. Our hot water heater was not working, so we called four local plumbers. Bart, the owner (and master plumber), was very responsive. He came out the next morning, and fixed the problem. (FYI, we never heard back from the other four companies). As senior citizens, it was a pleasure to work with a business that is honest, communicates clearly, does excellent work, and is respectful in every way. Bart has reclaimed the lost art of doing business the "old-fashioned" way. We will now be customers for life, and we will highly recommend them at every opportunity. Our sincerest thanks to Bart & Five Plumbing! read more

They were quick to get the job done. The quality of the work was definitely above average and the cost was reasonable compared to other companies who tried to fleece me. They were polite and cleaned up after the job. I have used them in the past and will continue to call them in the future. I have no negative comments to date. read more

Oh my God...thank you Igor and Five Star Plumbing! I am helping my sister with a slew of repairs that she needed in her condo and have been coordinating from another state, a hard enough feat when you're dealing with contractors who either ghost you, overcharge you, or completely fail to communicate. Some of them have been "all of the above"! Enter Igor and Five Star Plumbing to save the day. Igor was a great communicator and showed up when he said he would, both for the estimate and for the work (a fact I appreciated as I was asking friends to be there on work days to meet him for me). He took the time to advise me on what faucets to purchase and what would and wouldn't work with her setup. He made suggestions but was not the least bit pushy about them. His cost was reasonable, he was kind enough to pick up the things I ordered for a charge, and he texted me updates as well as photos when he was done. I can't say enough good things or convey my appreciation sufficiently after what I've been through with other contractors. Five Stars gets six stars in my book...the sixth for being a dream come true. Thank you!!! read more

I would highly recommend 5 Star plumbing. They are quick, professional and ON Time! I am glad I hired them.

Fantastic service. I had been looking for a quality team that could provide service at a reasonable price and they didn't disappoint. They work primarily commercial but if they can fit you for residential, they will. read more

Extremely prompt, clean and polite.....a little pricey charged $187.00 to change a shower diverted cartridge that I provided, which took less than 10 minutes however it was a Saturday. And they arrived with two guys. I certainly would use these guys again, and recommend them if you're in a jam. As nothing is cheap nowadays! read more

Review 1: Aziz fixed my urgent AC problem quickly. He was professional and courteous and cleaned up after he was done. The cost was on par with what other companies charge for emergency service, however I would have to wait three to four days for others to come out to fix the problem. Aziz came to my home after 6 pm the day I called and worked until about 7:30 pm. Review 2: Bart came to my home last year to fix a broken hose bib on the concrete wall of the walk-out basement. I had put this project off for many years as all of the other companies that came out to provide estimates said the concrete wall would need to be opened and the cost was over $1000! Bart fixed the hose bib WITHOUT opening the concrete and did it for $475! THIS is why I am a repeat Five Star customer. Bart is an honest guy and the folks who work for him are truly nice, professional, hardworking people. read more

If you are smart, you will not go anywhere near this "company" (quoted because the word generally implies a business that operates honestly and professionally). I paid them over $1200 less than 1 year ago to perform a couple tasks, most importantly adding freon to the air conditioner. I called them back today to see about having them come out to see what was going on because the air is not producing cold or even cool air. Their response was if it were done for the first time today and 1 month from now I found myself in the same position, they COULD NOT be expected to come back out and perform the same task at no charge. STAY AWAY... better yet RUN AWAY and TELL ALL YOUR FRIENDS, FAMILY, and NEIGHBORS to do likewise. I would NOT sick these people on my worst enemy. BTW, the only way I could successfully post this review was to give these yahoos at least 1 star. If it is possible to give 0 star then it was my mistake and consider this review to get 0. read more

I had them come back to install a new exhaust pipe on my hot water heater and, again, they came back with the best price and the work was done quickly and of the highest quality. They take much pride in their work and stand behind everything the do. They are the best in the area. read more

My heat went out and we're heading into freezing weather this week. Found out my usual plumber no longer services boilers. PSE&G could not come for 3 more days. These guys showed up right away and figured out the problem in no time. Excellent! read more

Five Star Plumbing came super fast and provided excellent service. This is at least my third time using Five Star and they keep delivering constant quality service. read more

How can you be a "Five Star" plumbing service when you aren't answering your listed business phone number at 9:45am on a Monday morning and a generic voice message tells you 'this' voice mailbox is full? I called the number three times just to make sure I had dialed correctly. I was very surprised because I selected this company based on the Yelp reviews. Oh well, I will never get to know how good the service is because I can't reach them? Maybe my own experience was anomaly but there is the old adage that you only get one chance to make a first impression. Unfortunately they are only One Star in my book. read more

Five Star expertly diagnosed an issue with a sewage ejector pump installation, and saved me a fortune. Our previous plumber assumed it was an issue with the sewer line and wanted me to pay thousands to replace it. Five Star Plumbing deserves its name. Thank you! read more

Five Star Plumbing was great. They replaced a leaking water heater with a tankless water heater unit. First, they came out free of charge to examine the situation and then gave a reasonable quote. I shopped around and Five Star was the most reasonable. Lastly, they came when they said they would and installation was completed without a problem. I would highly recommend Bart and Igor. read more

I'd had an issue with my shower since the beginning of quarantine - of course. The diverter on the faucet wasn't engaging so the shower was not working at 100 percent. I was hesitant to call a plumber - one, because of the quarantine and secondly, I didn't know who to call. Saw the positive reviews for Five Star and gave them a try. I'm very happy I did. I called and spoke to Bart, got an estimate, and Igor came out to my home at the scheduled time. He kindly wore a mask and gloves, and upon entering my home, put on booties. He was very polite, very professional, and got to work right away. It didn't take him long to switch out to a new faucet and now everything works great! So glad to know I have somehwere to turn the next time I have a plumbing issue! read more

I had an issue this morning in my basement with a water leak and they refused to repair it and walked out of the basement and house. Thus this review is was drafted to give you my honest feedback. The team was very unprofessional. They didn't even introduce themselves upon arrival so I don't have their first names. Only thing they said was said was "should we put slippers on our shoes". They said I was being rude to them! I'm sorry but you are touching the sump pump and causing more water damage. I would never recommend this company. I guess some businesses are busy enough during the recent storms to turn down jobs and potentially impact their reputation. Hope you all have better luck if you use them. I have another company coming that has a 5 start rating and all positive reviews! read more

Absolutely awesome team, very responsible and get job done correctly. Also, this guys will come back if you have any problem. Fix all my plumbing issue and get my inspection done. Thumb up. Thanks and I will definitely call them back if I have any problem plus I will recommend this guys to anyone :) read more

Five Star Plumbing is just that... 5 star!!! I had an amazing experience from the initial call this morning with Igor to Peter knocking on the door at 1:30pm to fix the problem with a smile! Customer service is not dead!!! THANK YOU for making this such an easy process!!! I highly recommend them!! read more

Best service I ever had.. and I had family in the business. Knowledgeable, fast, and courteous; they do good, clean work for a reasonable price! read more

I had my combination sump pump replaced with them. The fact that they salvaged the old battery backup pump and added a new zoeller to custom build a combination pump, proves that they care for the work they do and provide a complete solution. He also suggested using a water backup sump pump as it does not rely on power. It is expensive but worth it for the peace of mind it buys me. I got it installed a week later. I had also called rotorooter earlier and the guy was only interested in replacing the electric sump pump, really expensive and did not even know what water backup sump pump was. In short, recommended company. One suggestion for improvement is communication. Phone is the only way of initial contact and may need a few attempts before hearing back. read more

Igor responded to our yelp inquiry immediately and was very very helpful. On the day of the job, he arrived promptly and finished the work as promised. A few months later and everything is still operating as expected. Highly recommend. read more

Five Star Pluming helped us to convert our electric system to gas in summer . Igor found a very smart way to run the pipes and the job was beautifully done. The price is also very reasonable. He used to tell me that if one day I need to install a gas dryer and have any issues, just call him. And these days we need to extend our pipe in the laundry room. After calling him, he came over and had the job quickly done without additional charge. Igor and his team are very professional and honest. They do a good job and never over charge you. I would strongly recommend them. read more

They provided awesome both plumbing and heating services. They were very professional, courteous, and most importantly they wore masks, gloves shoe covers during this COVID time. It was my first time calling a plumber and I'm glad I called them! read more

Bart diagnosed and fixed my toilet within like 15 minutes. Very pleased with the fact that he was thorough and clean. Covered his sneakers before entering my house and finished the job without a mess. Great service and for a reasonable price! read more

This was the second time I used them. I called for a wax-ring replacement at around 11:00 and by 1:10, the job was done. The price was totally fair and I know the job was done well. Bart was really polite and cheerful--a good man to know when you're having plumbing problems. If I could give six stars, I would! read more

Super knowledgeable and very professional. Bart has installed plumbing fixtures as well as repaired them in our house, and we've always had a very positive experience! read more

Igor was great. He responded to our call for help promptly, analyzed the reason for our water back up, and fixed it. One, two, three. Highly recommend 5 Star. read more

Igor is amazing and very professional. He responds in a timely manner and upholds his commitments. I did not have to guess when he was coming because he was clear with the timeframe and also contacted me before as he promised. Igor installed a kitchen faucet and did a great job! His price was very fair and reasonable. Again, he is clear with the work he will be doing and the costs so he makes it very easy to work with him. I certainly recommend using Igor and I will be doing that for sure in the future. Howard read more

I was looking for a small business owner in my area. I went to Yelp and found Five Star Plumbing right away, and less than 2 miles from my house! I called Bart yesterday, he showed up today and was a complete professional. Diagnosed the leak source in my kitchen sink lickety-split. Turns out I need specialized parts that are guaranteed by the manufacturer, so he called the company, emailed them pictures of the broken parts, and they're hooking me up! He also fixed a minor issue with a toilet. I'm a true believer in small business owners and will recommend Bart and his team to all my friends and very large family. Any homeowner in central Jersey would be well advised to call him for speedy and personalized service. The bigger, more well-known companies spend your hard earned money on advertising. Support small business! read more

Great service. Quickly fixed my leaking toilet. There was no need to order parts as they have it. And they did clean-up afterwards. Thumbs up. read more