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    Petro Home Services

    3.6 (19 reviews)
    Open Open 24 hours

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    Services - Petro Home Services

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    1 month ago

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    David S.

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    4 months ago

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    David S.

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    1 year ago

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    2 years ago

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    David S.

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    2 years ago

    They came out same day when our water heater and hvac went out because of basement flooding. Robert was great!

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    David S.

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    3 years ago

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    David S.

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    2 years ago

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    2 years ago

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    5 years ago

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    3 years ago

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    David S.

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    3 years ago

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    David S.

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    8 years ago

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    4 years ago

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    7 years ago

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    Jenna M.

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    7 years ago

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    Jenna M.

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    6 years ago

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    6 years ago

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    9 years ago

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    Jenna M.

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    8 years ago

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    Ask the Community - Petro Home Services

    Review Highlights - Petro Home Services

    Thank you, Barbara D, Sherry M, Loretta W., Melissa H., and Robert D.

    Mentioned in 9 reviews

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    Princeton Air Conditioning - New Carrier HVAC Unit

    Princeton Air Conditioning

    (87 reviews)

    Recently had an issue with my furnace, which had started making a sound like a train coming in…read more Called Princeton Air, who had a technician (Aaron, who also looked at my cooling system when I moved in) come out in 1 day. He let me know the issue was my inducer, and he lubed it up and gave me a quote for a new inducer. He said the inducer could last through the season, or it might break soon. He also told me to add some WD-40 (which he didn't have handy) and that it might help prevent an issue. Week and a half later, the inducer broke and I had no heat. Erin in the office helped coordinate sourcing the replacement, which was delivered in less than 24 hours, and Aaron and Francis (another technician) were on-site by 8 a.m. the next morning to make the replacement and confirm operation. Its tough to beat that level of response, it was Amazon-like. Just wanted to give a shout to Aaron, Francis and Erin, all who provided exceptional customer service through out this issue. They also helped me sign-up for the yearly service plan with Princeton Air, which I originally thought was a bit expensive, but gave me 15% off the inducer and the original visit from before I had signed-up.

    I recently purchased a new Carrier HVAC system for my house from Princeton Air. Unfortunately, I am…read moreextremely dissatisfied with the installation after spending $26,000 for a new system. The first system they installed was the wrong size. I had to wait almost a week before they reinstalled the correct size system. Much to my dismay, the second system isn't working either. I called into customer service and asked to speak with a manager, I was told there was no manager to speak with. The customer service representative said another repairman would be out this evening. Waiting on that repairman now in my very cold house. I am now a completely dissatisfied long term customer that regrets going with Princeton Air. I will update this post when/if they correct the problem AND I have had an opportunity to speak with a manager. Update 12/15 - Happy to say PA has my new HVAC system working now. I spoke with a manager this morning and he went out of his way to make things right. Update 1/16 - two repairman were out twice yesterday. The first one said it was the thermostat was faulty. That was the third thermostat they put in. Heat was working when he left only to quit working a few hours later. Another repairman came out later in the evening and said the problem was the filter. Evidently it was too big for the system. So he changed the filter to a smaller size. It's working again, for now. Unfortunately, I have lost confidence with this company after having used them for years. Their quality seems to have gone out the window after recently having merged with Weltman Home Services. Think twice before you use Princeton Air!!! Update 1/31 We woke up this morning to a cold house. The thermostat said 65 degrees. When we turn up the thermostat the unit seems like is shutting down. Called customer service and they said someone would be out today. They couldn't give me a time or even a window as to when they will arrive. I am beyond fed up with Princeton Air. My next step is to get an attorney to see what I can do legally.

    Petro Home Services - hvac - Updated May 2026

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