Looove this shop. Accessible parking, extremely cute vibe, friendly staff. There is a great…read moreselection of items for gift giving and for treating yourself.

Super cute shopping experience! Excellent product selection from some of my favorite brands and…read morethey had great little in store perks like free cookies and chocolates and jewelry with purchase.

I love this store! They have all of the new styles of Tumi items in stock. The people here are…read moreknowledgeable about the items from a sales as well as a travelers point of view. You can carry it out if you want. This can be convenient during travel emergencies or when your bag breaks. Or, they will ship it for you at very reasonable rates. Their stuff is not cheap, but I am a multi million miler frequent traveler and their stuff is the only things to hold up. So in my mind it provides value. A once in a while traveler may want to consider Samsonite. Also since I live in Illinois there was no sales tax with shipping because it was out of state a big savings on a larger purchase.

I wanted to update my review and mention that one of the necklaces I bought here broke a couple…read moremonths after purchase. I brought it in and told the owner and she gave me a new one, I didn't even have the receipt! This store has great customer service, and I will definitely keep buying here.

Horrible customer service. Christmas just passed. My husband accidentally threw out his gift…read morereceipts from 2 separate gifts. We went in to ask if we could exchange them. We assumed they'd give us store credit without a receipt. Both items had their tags on. The store said they'd take the items back but take off 20% value for not having a receipt. They're getting their item back in perfect unused shape and want to take extra money from you for an accident? You can find better stores that will build better loyalty without ripping its customers off.

My parents and I have been loyal customers of this store for years (I'm reclining against a pillow…read morefrom the store as I write this) and I always make a point to visit whenever I'm back in Buffalo, even though I now live in Las Vegas. This winter break, I found a gorgeous sequined Bills jacket (blue base, red sleeves) priced at $217. They were offering 25% off Bills gear at the time, but I wanted to think it over before making the purchase. Laux had the same with colors reversed for $115 but I prefer the jacket to be more of the blue than red. *The one pictured is the Laux one. Unfortunately, due to a flight issue, I wasn't able to return to the store as planned before leaving town. On January 2nd, I emailed the store explaining the situation and inquiring about having the jacket shipped. I received no response. I sent a follow-up email and again got no reply. I finally called the store to explain what happened and asked if they would honor the sale price since I had tried contacting them earlier. The woman said that they don't ship if it's not listed in the website, which is fair.I even mentioned I have a relative who could pick it up for me. The response? They wouldn't honor the sale price as the sale is over. I understand policies, but the lack of response to my emails and unwillingness to assist a repeat customer felt like poor customer service as I attempted to get in contact with them during the sale. I've always enjoyed shopping here, but this experience has left questioning if I will be back or recommend it to others.

This was my first time visiting the store as I came across their Instagram profile. They won me…read moreover with their new Valentine's Day Buffalo decor, which I absolutely loved. Stopped by today, and I loved that everywhere you turn there was something different. Gifts for, kids, adults, housewares, lots to choose from. I was greeted right away. Thought the prices were pretty fair. I'll definitely be back.

I loveeee Synder General! I came right when they opened I believe.. during the pandemic sometime? I…read morejust love all the curated selections of all the gifts. I feel like each item is so carefully thought of. I love the displays and the unique items they have. I always try to stop by when I'm in the area. I've been a long distance customer from LA for over 4 years now. I just stopped by a couple days ago and picked up some cute mugs. Thank you

After I discovered that The Spotted Giraffe carried the beautiful classic special occasion baby…read moreclothes that I love, I started driving out from the city a few times a year, either to pick up holiday outfits for my kids or to get presents for friends' new babies. Gradually, though, I've started to prefer ordering stuff online, because the internet doesn't give you attitude or close early, the way The Spotted Giraffe has a tendency to do. Now, there are some nice-ish ladies who work there, but there are also a couple who couldn't be less helpful or friendly (do they get a bonus for being cold and superior?). One time in particular, I called in advance to see what time they close and was told 5pm. I packed my 2-year-old and then-6-month-old in the car and drove out to Williamsville, parked, got the kids out of the car and pulled on the door handle at exactly 4:42 (you better believe I checked my watch). Locked. I could see two women inside, closing out the cash register and putting things away. One glanced up and then went right back to what she was doing. I loaded the kids back in the car and drove back home extremely miffed. Even though they carry what I want, I think I'll save myself the aggravation.

Cashier broke my item while cashing me out. Told me to glue the item together. I requested a…read morediscount on the item for my trouble. Was told the item was already discounted. I responded that the discount was for items that aren't broken. Cashier VERY RELUCTANTLY offered an additional 10% for the now broken item. Her reluctance and obvious frustration surprised me considering she broke the item while packaging it, so I noted that it isn't unusual to request a discount for broken merchandise. I was told I didn't need to point that out to her and that the owner of the store wouldn't have offered me anything. I thanked her for her assistance and left the store without purchasing anything. I will not return.

My cousin and I were here last weekend and we really liked this shop! We were here for probably…read morehalf an hour to 45 minutes, but it left a longer impression on us. We'd never heard of this quaint little store, but we're so glad we took the time to come in. Here's why. When you first walk in, you see a lot of Christmas gifts and decorations. Don't let that fool you though, there's something for everyone here. The store is so nicely decorated that I almost said "awww." The owner was right there at the counter with another employee, chatting about the Bills game. She greeted us warmly as we started to look around. There were a lot of neat gifts, clothing, and accessories in the front, center, and back of the store. They even had some witchy items, which is right up my alley. Their sale section has a lot of really nice clothes in it. My cousin bought a jacket and dress, which made the owner take notice. She was wearing the same dress my cousin had bought! I got a moon phase candle and a pretty headband. See? There're a lot of different products here! The owner talked to us for a bit before we left and she was really sweet. I'd definitely come back here, especially since she stocks a lot of things made by local artisans. This shop is so cute and stylish at the same time. I recommend you come look at what they have to offer here. You may just find a treasure or at least something you like. Happy shopping!

What a cute boutique shop I just discovered! A Facebook friend posted about a Valentine's Day event…read moreat this place with discounts and free swag, and I'm all about Free swag. I was greeted by three friendly ladies who gave me several goodies including a coupon for 20% off any single item purchase. Upon browsing, I saw lots of cute unique items (all products are made by Buffalo small businesses, love keeping it local) but the Buffalo earrings really caught my eye! My free swag bag also came with a bath bomb, lip scrub, matcha tea candy, chocolate chip cookies and even a $10 off coupon to dinner at the nearby Eagle House. Based on the warm and friendly service I received and the quality products in this cute shop, It's five stars from me! Check it out!

Initially Yours sells a lot of knick knacks. They have change purses made from old cassettes,…read moreletter openers, bags, gift boxes, candy, jewelry, small toys, and other typical "gift shop" items. The store was a bit too young for me. It's probably targeted towards tweens and younger. However, I think the store is a nice place to visit when I need to add the finishing touches to my gift-wrapping. Yes - i am a serious gift wrapper. Everything has to be perfect. Intially Yours has various gift packaging supplies along with "final touch" gifts such as a bottle stopper or a wine cover. The baby clothes are cute. They have knitted hats that look like ice cream or have a squid sitting on top. They also sell those baby high heels. So if you have children, this is a cute little store to take them to.

Great gifts and superb service! They have locally made things such as jewelry, household items,…read morebaby things. They have a great Buffalo line (prints, t-shirts, rare items). I bought a paper bison @ 12 inches tall made out of a map of Buffalo on a stand. The recipient loved it. They have different rooms ie baby, girl, boy, etc. Different items such as handbags, hair accessories, bar items. Free giftwrap!