Jets pizza in Haslett is great. Always friendly, and fast in preparing your order. We always do pick up and they've always had it ready, piping hot when we get there. Their New York style cheese n pepperoni is my personal favorite!! Recommend. read more

We had the calzone. I feel like they just took a pizza crust with the ingredients, and folded it in half. I love their deep dish, but this was barely edible. read more

The estimated delivery time was 7:16pm. After 3 phone calls saying it will be there any minute, it was an hour and a half late. Pathetic incompetent management. l Never will order from this pathetic place again. Had to give it one star to post, but it doesn't even deserve that. read more

Placed an order at 11a.m., was told it could be up to 45mins due to weather-No problem. BUT an hour and 20 mins later I get a call from the store stating that the delivery person could not find the business. First of all, we are right directly across from the towns HIGH SCHOOL and the sign to our business is in BIG BOLD LETTERS. So now 4 of us, who can't leave due to short staffed, are going hungry. NOT ACCEPTABLE JETS in Haslett... They tried to say they called but I have answered every single phone call since placing the lunch order and there was NO CALL from the driver. So they LIED. THEY ALSO REFUSED TO RE-DELIVER read more

First time order online for to go, usually only order them for delivery. My husband ordered Hawaiian pizza. He said it was good as usual but a little bit burnt on the edge. And my chicken sub wasn't good as I expected, getting cold quickly even though we just drive for 5-7 mins only. I ordered without lettuce and tomato and come home with a lot of lettuce and tomato in the sub. . read more

Jet's Pizza - Hawaiian pizza - Pizza Near Me - Lansing, Michigan

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I came here for lunch and ordered the 6-piece deep dish special. I also ordered 3 ranches to go with it, and man it gets pricey with the ranch. I do not mind though because I love their ranch. Two other ladies from my training ordered as well. We did not have to wait too long. When we received our orders, we all checked to make sure that everything looked good. The pizza smelled delicious. We got back to the training location and went into the lunch room to eat. The pizza was still super hot and fresh. They added a lot of cheese. They put light sauce like I has asked. They added a good amount of myshrooms. They also cooked the pizza well, like I had asked. The pizza was cooked completely and tasted amazing. I had no problems with the pizza, and the ranch was so amazing with the pizza. I really enjoyed their pizza, and I will be back! read more

Jet's Pizza - Pizza Near Me - Lansing, Michigan

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Nice job locally owned Jet's Pizza!!! Fresh ingredients! Just the right amount of toppings! All of these things makes for a great pizza!

I visited this place on a Wednesday night around 7. It was not busy and I was immediately helped (although I didn't get greeted when I entered the store). I have had Jet's before but in another state. I was a walk-in and I order a deep dish cheese pizza for $12. It took 15 minutes to make and I went about my day. It tasted fine, just like a regular Jet's pizza. My experience wasn't bad and my food was decent so this place receives 4 stars. read more

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Just okay fast food pizza. The food was quite greasy though. Delivery took longer than expected

Do yourself a favor and go anywhere else. Jet's is good in general but this location on Cedar St. is BAD. I ordered a BBQ Chicken pizza, well done. It was undercooked, very little actual bacon, but rather chunks of bacon fat all over the pizza. The pizza was absolutely covered in red onion. You would have thought you ordered an exclusively red onion and bacon fat pizza. DISGUSTING. read more

Normally I love jets and I'm completely satisfied with the quality. I ordered a 8 corner jet 10 (which should have a ton of toppings) and instead got a regular deep dish with barely any toppings, not to mention the pizza is undercooked. Eventually may go back, but it definitely won't be any time soon. read more

Jet's Pizza - Pizza Near Me - Lansing, Michigan

I love Jet's Pizza but the S Lansing location is horrible. After 2 hours no pizza. The store had pizzas piled up that didn't belong to anyone. Pizzas were coming out about every 10 minutes. People were just walking out the door. Nobody in the store wanted to talk to the customers. Just horrible. I will never order Jets again since this is the only Jets by our house. Not good. read more

Check the website for good coupons. Hard to get anything except the deep dish BBQ Chicken here. Their their slogan, "Life is short Eat better pizza" is well merited. read more

Jet's Pizza - BBQ chicken pizza. - Pizza Near Me - Lansing, Michigan

I usually pick up the pizza after ordered on line. This time had it delivered. It was very timely and even earlier than expected.

Some of the poorest excuse for customer service I've experienced in awhile. Walked in to get my pickup order, everyone was preoccupied in the back and I didn't even get acknowledged for six minutes or so. A few people came in after me, and someone finally came to the front and helped two of them out before me (at this point, I still haven't been acknowledged or asked if I've been taken care of.) Finally I make my way up and say I'm picking up an order. I wasn't sure what the name on the order was, so I told him three possibilities. Couldn't find my order, had to get someone else to come help, who asked for my phone number. They immediately found the order, which was under one of the three names I mentioned. I told the woman upon being helped that I was waiting for a good amount of time without being acknowledged, and was very polite on how I brought it up. The woman shrugged it off and said the workers were new, and did nothing to remedy the situation. Upon getting my order, I had to remind the woman I also had a salad, because she was about to send me out the door without it. Upon getting home, I realized they gave me the wrong dressing. At least the pizza ended up tasting alright, but overall just a dismal experience on behalf of Jet's Pizza. read more

It's my go to for pizza delivery in Holt/South Lansing. Staff answering the phone are always pleasant. Delivery estimates always meet and exceed the amount of time it takes for delivery. If you need a pizza delivered, Jet's is the best. read more

I just got a cauliflower crust pizza with onions. The sauce was good, the cheese was good the onion flavor was good and the cauliflower crust was excellent. I feel like I'm eating my vegetables for supper. I would've thought I would be eating pizza while I'm dieting. Hehe read more

Great pizza, some of the best outside of Chicago. It is a Michigan base company which is a bonus. The 8 corner pizza lets everyone taste the fantastic crust. The thin crust is very crispy and good too. The food seems a little pricey, but then again I always order too much food. I almost always get delivery, and they are pretty consistent in their delivery time of 45 minutes. (not that I expect it faster) Sometimes it comes quicker, it rarely takes more than 50 minutes. When the website works, it is great to be able to order online. Sometimes the site makes you phone in your order, I am not sure why. I have a hard time making up my mind and ordering online makes it easy to get my (and my dining companions) order "just so" before I submit it. read more

Ordered a pizza for pickup online. Arrived and cannot find my order. Had many people waiting and many of them had no orders when they arrived. Place was in total disarray! Left with no pizza and went up the street to dominos! Never going back to Jet's at this location ! read more

I've loved Jet's Pizza for a while, but I recently moved to a new city and I was told (TWICE) that, for various reasons, they would not deliver to my neighborhood. Now, I have had Jet's deliver to my location in the last 2 months. No issue. Then I recently called and requested delivery and was told that they didn't deliver to my neighbor after dark. I informed the person on the phone that I had had deliveries made to me at my location previously. But that person said it must've been during the day. I did not dispute this since I could not remember whether it was day or evening. The next time I called to make a delivery order, I was told that they did not deliver to my area AT ALL. I asked the person I spoke with when this decision was made because I had been told that it was a daytime/nighttime issue. He said he didn't know when, only that they did not deliver to my area. So, basically, I was lied to. I live in a predominately black apartment complex. This is a clear sign of discrimination, so I will not be ordering Jet's for delivery OR PICKUP ever again. I also intend to speak to a lawyer because this seems like a clear sign of redlining, which is illegal. read more

First take out order since COVID-19 Quarantine started. Ordered online, requested curbside pick up and arrived in 1/2 hour when order was supposed to be ready. Was told they had just put my pizza in the oven?? After 40 minutes of waiting in front of the store where employees could all see me, I called back into the store. I was told they were just bringing the pizza out! Even though I had paid when I ordered, the employee then asked me to sign a credit card receipt!! I refused as the whole point of ordering ahead was so I had less contact with people. So I had three contacts with an employee that was not wearing a mask, a 45 minute wait for a pizza And would never consider going back to the store! Worst customer service and organization I have ever experienced!! read more

Shoot. After and hour and a half, and 3 calls I hope they follow up on canceling my card

Okay, il start off by asking why can't I leave a 0 star review? Why do I have to put the minimum star? I called for a delivery order at 9:30 pm on 9/30/16 and didn't receive until 1130pm. Mind you I live 1.6 miles away from jets. You'd really have to be moving at a turtle like pace for it to take that long to get here. I got a call about an hour and a half into my wait saying that they were in their way and that the pizza isn't "that" old. What does that mean? That old? Well I assure you, as it was somewhat warm, it was definitely not made within the past hour. Not sure what else I can say besides this is some of the worst service I have ever had the displeasure of experiencing. Just don't order from here people, please. read more

I ordered on line and I didn't hit the incorrect crust that definitely was my fault I hit thin crust instead so when I looked at my pizza I though it was wrong but it didn't even look appetizing it was extremely saucy he already had an attitude when I walked in because they could see me walking back I talked to them explained what happened he pulled out his receipt shook it and said look at my Receipt I then asked could they at least remake because it was too saucy if they could not do a Detroit style In which I originally wanted! He just looked at me and said I did what the receipt said! I said I get that about the crust but the pizza didn't look good and was too saucy he continued to play with other receipts and the computer and ignored me I told him I didn't want the pizza and told him his attitude was nasty he just shook his head and wouldn't give me money back when I was walking out I heard him say make sure not to accept any orders from that name so no I'm EXTREMELY UPSET !!! I want my money back !!!! But lesson learned!!! Will never go to this one again EVER!!!!! read more

Real Detroit style pizza. The legend is, Detroit auto workers would slap dough into metal parts trays to make a pizza where the crust sort of deep fries itself in its own grease. This makes a delicious, rectangular pizza. Jet's is one of a very few places keeping this Michigan traditional alive. They've got good pizza at decent prices, give them a try. read more

Every time I order for delivery I get told my pizza will be delivered in 45 minutes to an hour. Well, here I am 1.5 hours later still waiting on my pizza. I called them an hour and 15 minutes after I placed my order and was told it was on the way. I live 3 miles away!!. While I'm sure they have other deliveries to make it can't possibly take that long to deliver one large pizza. My advice to you is to order it for pick up. At least then it'll be hot by the time you eat it. I have to warm mine up in the microwave. read more

Took them 20 min for the delivery driver to show up when I already called because it had been longer than they said it would be. A side note I'm only 5 minutes from this location. When the pizza arrived it was not what I ordered. Called then back they said they would comp me the pizza that they missed. Call back a few weeks later to get the pizza that they screwed up on and I had to argue with the manager because they said they had no record of it. It has since been probably a month since I ordered from there and my seven-year-old daughter wanted jets for her birthday. So I called to place A large delivery order and apparently they Will not service my phone number anymore. I've never had any restaurant do this to me I'm appalled and I'm assuming it's because I want ed them to correct the error that they made previously. I think this jets location sucks. I used to order from Haslet location for the past six years and never had a complaint. read more

1 1/2 hours to get pizza and still not delivered! Called to check on delivery and immediate response was "on its way". Terrible service!!

Yes it's a chain pizza restaurant, but it's a GREAT chain pizza restaurant. The deep dish crust is thick with crunchy edges, generous toppings and holds up well to a reheat the next day. Pizza is ready when promised and a decent value. read more

So last two times I have had horrible experiences. 2nd to the last time all I did was return back inside to ask if my pizza was late and basically some new guy got super irritated loudly for asking. Mind you I only asked because I've not asked in past and waited and the pizza just sat there and got cold. The last time I went carry out again, my pizza was made incorrectly so I called and the guy who claims to be Gerald first reply was "well that's how it said to make it on the ticket" I said Wow that's a rude response and honestly last time I came in I had really rude service too, what's going on in this store all a sudden?" He said "lady your being rude do you want me to remake you a pizza" I said can you deliver it? Long story short he was so rude to me I was just in shock and every time I Said "excuse me what's your name" he said refused to tell me and said you got a "15 dollar credit is that good enough" I said let me speak to your manager he said he was a manager. He Then slammed their phone stating he didn't care if he lost his job or got in trouble. Then I called right back he answered agAin in end he said his name was Gerald. I could NOT believe how rude and argumentative he was never in my life has I had such awful treatment. I am terrified to go back in there he may spit in my food. Go to Cottage Inn or Marcos next time honestly it made me cry I couldn't understand why this kid was sooo rude. I understand underpaid maybe had people out there but I work in customer service myself so I am not rude to people unless they are rude first! I am scared to death to order again they have caller ID and it's clear new management that have absolutely no focus on the customer at all just awful! Don't eat here they probably would tamper with your food if you make any kind of complaint even if you were right!!! I don't believe the customer is always right but to treat people that way is horrible! And their corporate never called or even emailed me back! They don't care about customer loyalty or trust at all! read more

Ordered a medium deep dish (4 people eating) and some bread sticks. We received a small thin crust that I could eat all by myself. Lady behind the counter was rude and acted put out. So we got a whopping $3 off our bill. Ended up stopping by Fat Boys Pizza in Holt to round out our meal. Fat Boys any day over them rude shit bags. Jet's food was good though. read more

MOST EXPENSIVE, MOST INACCURATE, and MOST STINGY pizza delivery in the area. Multiple times I have been there and the food is late, the order is wrong, added items, usually missing items. $56 for a large pizza, an extra large pizza and 6 ranch dipping sauces and you want to give me a 3.00 credit for the extra pineapples that you didn't even add to begin with, let alone extra. A lot of places, will fix it and give you a free pizza or a damn good 1/2 off credit for the next time....but oh no..not here. I am so over it. A mix up occasionally I understand....but this place is THE WORST. 1/2 my orders have been wrong and/or over a half hour later than they say. I keep praying it is just an oopsie...but not any more. Cottage Inn - Holt has the same pizzas (different flavor) for $10 less and I have NEVER had a messed up order with them and they have NEVER been late (usually pretty early). Never buying Jet's ever again!!! Another customer lost! read more

A good pizza,I like the round and deep dish pan pizza with just cheese at times,I like the crispy crust,I like the turbo stick flavored crust and the cheese sticks and turbo sticks,the pizza is a little greasy but I like the cheese and the sauce on it,I like the spicy pepperoni and I liked how they were crispy at the top,it brought the taste out,I was with someone and we had a New York style bold fold pizza delivered,it was hot and fresh and it was cut so 1 piece was like two pieces it was unique and it was delicious. I liked it,good delivery times,good value and good pizza. read more

Avoid Jet's tonight! Too busy to add sauce to the pizza. Choking down what usually is our favorite. I called the manager, who was very apologetic and said he would talk to his team. read more