This is a story about customer service, not the quality of the pizza.
I find myself in MI once a year. I always make it a thing to stop by Georgio's and pick up a Gyro pizza because it's simply delicious and I can't find anything like it where I live (even when I lived in NYC).
This year, due to the virus, my trip was compromised. I ended up taking a red-eye and my arrival at DTW was to be around 6:30 am, which meant that Georgio's wouldn't be open by the time I passed by East Lansing. Oh no! Do I have to wait another year for my favorite pizza?
So I called Georgio's and spoke with a gentleman named Rafael (if my memory is correct). I asked him if he could make a pizza the night before and put it in the oven when he preps the shop before opening--that way, I could pass by and pick it up.
I'm so happy! Koula (whom I usually see when I stop by), give that man a raise!
(And the pizza at Georgio's is pretty good--this is coming from a former NYer!) read more