Cancel

    Open app

    Search

    JetBlue

    3.2 (74 reviews)
    Open Open 24 hours

    JetBlue Photos

    You might also consider

    Recommended Reviews - JetBlue

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    AN EMPTY PLANE.

    I gotta say I'm REALLY shocked with #jetblue . I got an email saying we could potentially be seated next to someone- I'm thinking if it's a full plane....or even 50% full, that totally makes sense....fair enough. it's not even 25% full. When I asked if we could go to an empty row further back, I was told by the attendant that we needed to sit in our assigned seat and it didn't matter that the plane was mostly empty....here's a picture at FINAL BOARDING. I mean... GLOBAL PANDEMIC.... put us in a row with another person even though it's EMPTY. SO the moral of #JetBlueAirways story is the value of empty on a plane that is 25% full is more important than safety. Awesome. #jetblue do better.

    Abandoned JetBlue counter at 3:00 in the afternoon in the middle of an international airport

    If you are looking for a cheap flight that does not give a shit about their customers then you should book with JetBlue. They are definitely NOT the airline they used to be. #jetbluedoesntcareaboutyou

    Wayne G.

    Special call out to jet blue the new interiors are amazing free satellite internet and tickets that cost half of what southworst and other airlines charge and flight attendants far friendlier also unlimited free snacks and food quality wine! Mike and Courtney were the most awesome fight attendants I saw Mike help an elderly man back to his seat from bathroom when ride got turbulent.

    Michael D.

    If I could give them a zero star I would. Because they could not get the lavatory to work right they cancelled the flight causing me to miss my son's graduation. Worst airline ever. Rude and matter of fact. You are fired!

    Beef It Up pack for $6
    Person H.

    JetBlue is by far my favorite airline. When I fly up to NYC, I go a little bit out of my way to fly with them, as it'd be easier for me to fly in to Newark than JFK, but it's worth the effort. I've been lucky to have consistently nice flight crews. On my most recent trip, I talked to one of the pilots, who could tell that I'm a nervous flyer. (Xanax rambling likely gave me away) He did a wonderful job warning me that we were in for some turbulence but told me that planes move a bit during turbulence without being injured like a boat rocks on choppy water without being injured. That really helped. And we did hit that turbulence. And the pilot checked back in with me as I exited the plane. THAT'S some good customer service! JetBlue has the best snacks, tv on board, a map that shows you your whereabouts/speed of the plane, the option to buy pillows and blankets on board (cheap - like $6 each) and you get one free checked bag! After flying like this, it's hard to appreciate other airlines. Tip #1: If flying from a busy airport (like JFK), pay the $10 for Even More Speed, and blaze through security. Tip #2: Bring your credit card and an empty stomach. The free snacks are great, but I'm in looooovvvee with the $6 beef or cheese snack packs. Mmmmmmm.

    Steven R.

    What's not to love? Three hour and some change flights to NYC? Fairly good standard legroom, free in-flight TV and/or Sirius? And the coolest part? The in-flight travel map that sort of tells you what you are flying over. Did I mention the Glenlivet 12 year old single malt scotch? And the ice-cold Brooklyn Lager? For less than bar prices? Ok.... five stars!

    Amanda L.

    I'll reserve the 5th star for actually First Class flying experiences (if they earn it), despite the fact that Jet Blue is my favorite way to fly. I'm so used to JB's extraordinary service, extra leg room rows, satellite TV/movies/satellite radio at every seat, amazing snack and beverage service, that I forget how crappy all the other airlines are. They really just do not compare. Now I always pay for the extra legroom upgrade because you get A)first boarding privileges, and B) lots of space in these rows. A lot of times nobody springs for the upgrade, so you get at least an empty seat next to you. I don't know why people don't spring for the upgrade, it's seems so worth it for your quality of life and comfort...but I am big on that. JB has more leg room in coach in general, so I guess that's plenty for most people. I just love Jet Blue, love it, love it, love it!

    See all

    Photo of Seon B.
    169
    567
    1922

    8 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tina C.
    102
    21
    3

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Wayne G.
    405
    1299
    1724

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 4
    Thanks 0
    Love this 3
    Oh no 0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rain W.
    163
    1316
    1372

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Daniel R.
    851
    14
    10

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of N P.
    11
    49
    3

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jelena Z.
    4968
    1802
    1795

    14 years ago

    Helpful 11
    Thanks 0
    Love this 7
    Oh no 0
    Photo of Laura G.
    87
    118
    6

    16 years ago

    Helpful 2
    Thanks 0
    Love this 4
    Oh no 0

    12 years ago

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0

    14 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    17 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Craig R.
    136
    18
    0

    13 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    18 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Dan T.
    380
    19
    0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    I mean, it's JetBlue. Cmon, don't expect a first class Emirates suit. It's a good easy flight especially at the price

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - JetBlue

    Review Highlights - JetBlue

    Everywhere I go I at least try to see if Jet Blue can take me to my destination before any other airline.

    Mentioned in 25 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Airlines 104 times last month within 15 miles of this business.

    Verify this business

    Vonlane - Attendant serving drink.

    Vonlane

    4.8(189 reviews)
    6.2 mi

    I don't need to write out a long post about Vonlane because the answers are YES I recommend and YES…read moreI'll travel with them again! Here are the highlights: --Timely and efficient; begin boarding 15 min before departure time and wheels moving on time -Greeted by the driver to load luggage under the bus -Greeted by bus attendant to check ID and advise of your seat -Seats are roomy, plush, and recline -Snacks, snacks, and more snacks (would love to see fruit snacks offered) -Lunch is included w/ salad, wraps, and sandwich options -Juices, carbonated beverages, and water are available -Alcoholic options available at an additional cost -Lap laptop tables available to work at seat -Pillows and blankets offered -Very clean bathroom on the bus If you are thinking or wondering if you should try Vonlane please scroll to the top of this review and reread my first statement! Safe travels!

    This is maybe my 5th or 6th time to travel on Vine lane. It's the first time I've really been…read moredisappointed. The service was not great. I was not checked on very often, and so I would have ordered a second glass of wine if I had been asked. I held on to my trash for probably an hour before being able to dispose of it. I know this is a first world problem, but when you spend this much on a one-way ticket, you do expect the luxury that they advertise. I'll have to think twice about doing this again.

    Photos
    Vonlane - Passenger working

    Passenger working

    Vonlane - Attendant serving warm lavender hand towels.

    Attendant serving warm lavender hand towels.

    Vonlane - Vonlane Driver

    See all

    Vonlane Driver

    American Airlines - When was the last time we could smoke on a plane?

    American Airlines

    1.6(172 reviews)
    0.0 mi

    I used to be very loyal to America West Airlines out of Phoenix with a hub at one time in Columbus,…read moreOhio. Then, it was US Airways flying across country, again from Phoenix, and I was getting upgraded regularly. Now, it's American Airlines that I frequent along with past America West Airlines and US Airways patrons. I find that similar to any other airline, customer service is often better than not, but there are always those few hiccups. With American Airlines, you can get someone on the phone, on a chat, on social media, or in person to assist, and with some respect on our part, we can often get what we need. I rarely have luggage issues though there was one time where my bag was broken, and American Airlines gave me a replacement bag while they had my original bag repaired. I find myself regularly flying in and out of the American Airlines gates at Phoenix Sky Harbor and frequenting hubs like Dallas-Fort Worth, Chicago O'Hare, Philadelphia, and Charlotte. I even make it out to Austin on occasion, as I make it there every few years to visit my sister. Often, my travels require a connecting flight, and my flights are more often than not on time and without delays on departing or arriving. With status, an American Airlines credit card, and membership in CLEAR and Global Entry, I do not pay for luggage, I receive priority luggage handling, I board early, I speed through security, I sometimes receive upgrades, and I access lounges. Traveling has become more of a hobby and habit at the same time, and using American Airlines as my regular go-to airlines, I accumulate miles quickly while also receiving status and Loyalty Point rewards. I have two travel premium credit cards: the AAdvantage Executive Mastercard offering complimentary Admirals Club access and the American Express Platinum card offering other lounge access along with travel credits along with complimentary CLEAR and Global Entry membership. I'm glad that Austin has an Admiral's Club that I can access when traveling home from Austin on American flights. Also, through T-Mobile, I receive free WiFi on American Airline flights. Through my American Airlines AAdvantage status, I get upgrades or free paid snacks and drinks on flights along with other benefits. To retain status each year, you need to earn Loyalty Point through flying, credit card spending, and promotions. You also can earn Loyalty point rewards after hitting 175,000 points, 250,000 points, and so on. While it is difficult to receive upgrades due to so many people at the Executive Platinum status tier, the benefits I do receive is worthwhile. I also have experienced technical issues on flights but not enough to cause me to abandon American Airlines, especially when every other airline has these same challenges. All in all, American Airlines is a great company and does as well if not better than any of the other major airlines.

    Very unprofessional!! Put me and my family on a plane knowing it had problems so this lead us to a…read more2 hour delay and the. Proceeded to move us to a different plane with another 50 minute delay because the 2nd plan doesn't work as well! Unorganized and a disappointment.

    Photos
    American Airlines - On my way home! Comfortable seats.

    On my way home! Comfortable seats.

    American Airlines
    American Airlines - American check in, in Springfield, MO.

    See all

    American check in, in Springfield, MO.

    United Airlines - UA 2196 ready to board passengers in Austin, TX to Houston TX.

    United Airlines

    1.7(120 reviews)
    0.0 mi

    BE WARNED!!!!! If you are in the middle of an international trip and you give this airline a…read morefactually bad review (on your outgoing leg into country) - they WILL cancel your flights and blame you!!!! Yes, you read that correctly!!!! On our outgoing leg we had a horrible experience and when I left a bad review, luckily my wife checked our outgoing flights back to the U.S., only to discover our flights home had been cancelled. To make things worse, the airline had the audacity to say that I had cancelled our flights home (wife, step son and myself).... Oddly enough, we were in a remote beach front town with horrible internet, but sure United.... (Sigh) After having to dedicate almost three hours to get all of that resolved - instead of enjoying that time on our vacation... (sigh) Bottom line, if you can, try to AVOID this airline at all costs!!!!!! Not only do you become irrelevant once you purchase the tickets. If for some reason you wanted to talk to FIVE employees at a counter on a very late flight out of Houston and inquire on how you can pay for an upgrade.... Don't think that the staff at Houston will care once you're at the gate... Clearly their conversations ARE more important than any question you may have.... Again, if I can, I'm going to share the details (which I'm leaving quite a few things out) to everyone I know personally when they ask me "what do I think of United"...... I hope someone attempts to look up what happened from the airline, there is a three hour long recorded phone call once United left us stranded outside the U.S....... So, if anyone from United cares - do your research and see when I flew with my family, listen to the phone call and then attempt to explain or justify your actions... If not, I'm now going to see where else and as many places as I can leave your absolutely justified review!!!!!!

    I used to be a solid dedicated AA traveler, but recently I've been flying more UA. The food,…read moreservice, reliability and honestly more international options are many reasons why. Not to mention they have better status levels and easier ways to move up in status. Plus they have Captain Drew who is the youngest Captain in UA history. He's a good buddy of mine, and he always thanks me for flying United.

    Photos
    United Airlines - Exit row.

    Exit row.

    United Airlines - Exit row, no one else next to me.  Too bad only 1 hour.

    Exit row, no one else next to me. Too bad only 1 hour.

    United Airlines

    See all

    Frontier Airlines

    Frontier Airlines

    1.4(223 reviews)
    0.7 mi

    I see the other reviews and wonder if people are doing it wrong? I have always been happy with…read moreFrontier and this most recent flight experience was no exception. I had a prompt and painless time checking my bags. The employees were super friendly and helpful at the desk, as well as the gate. Planes were clean, pilots and staff were friendly. We flew through quite a storm 30 mins prior to landing and despite that and the turbulence the pilots landed the plane better than any landing ive ever had. The key in my mind with this airline is to book the seats with more leg room, which actually I find to be more space than other airlines and THEN the seats also recline. I got the package that included checked bag, extra room seats, and carry on item. Yes its more, but the final price was still HALF what it would be with any other carrier. No frills as far as no in flight snacks, but id rather get something decent at the airport and bring it on the plane anyways.

    On Friday, 12/5/2025, I was scheduled to fly from Miami International back to Austin on Frontier…read moreflight #F94123, confirmation number: RF9FJM. I went to Miami to support a close friend whose husband passed unexpectedly at the age of 57.I arrived on Tuesday on an American flight, with no issues. It was a tough time, and I was anxious to get home. The return frontier flight was scheduled to leave at 7:30 AM Miami time on Friday12/5. I arrived at the airport by 5:15 am and headed to the counter to check in. Mary, the agent at the Frontier counter seemed to already be having a trying day, I said good morning and asked to be checked in for the 7:30 flight to Austin. I presented her with my valid ID and credit card as I was trying to check in a bag too big for a carry-on. First, she said she cannot check me in because she cannot print a boarding pass and luggage tag, but she charged me $104.00 for the bag. She then said she cannot check me in because there is a security issue in the computer attached to me and preventing her from checking me in and to step away from the counter. I asked if she could help me or call her supervisor to resolve the issue, she said she called her supervisor to find out what they can do, I need to step away from the counter. I call customer service, 1-8014019000, and got Sheila. She tries to help me get the boarding pass on the website, but we keep getting an error message. Sheila asks to speak to Mary who refuses to take the call, she ignores me, repeatedly tells me to step away from the counter, rudely, and she helps other customers. Now my voice is getting louder, and I am demanding to speak to her supervisor. It turns out her supervisor has been standing next to her all this time watching this exchange unfold, her name was Atinea or something like that. She finally identifies herself as the supervisor, and begins to tell me how she cannot help me? Well, who can? Where is the TSA Office, where is Airport Security? Can you call them over? What is the process? Atinea or whatever her name was takes my phone to speak to Sheila. She proceeds to tell Sheila, the customer Service rep on the phone, that there is a security issue in the computer preventing them from checking me in. They all tell me I will not be boarding this or any other flights until the issue is resolved. I ask again, how do I resolve this issue, I must get home. Thank God, at this point a Sergeant with Miami Dade Sheriff's department at MIA comes by and asks me what is going on. I tell him everything that has transpired and that I just got to Miami on Tuesday, with no issue, and that I have been a TSA pre-check for many years. I travel on regular basis and never had an experience like this. One of his officers, Officer Suarez, joins us, and listens to the story. He takes my ID's (Driver's License and US Passport card) and goes to the TSA office to check if there is a problem. I am still standing talking with the Sergeant whose name I neglected to get, he was so patient and kind, when Officer Suarez returns & tell us, me and the Sergeant, that there is no TSA or security problem. Officer Suarez goes behind the counter to speak to the Frontier Agents whose picture is attached below. Meanwhile, Sheila, customer service, on the phone refuses to refund my ticket, said she can only give me a credit, as if after this contemptible treatment I would use this airline ever again? I got charged for the seat and the bag. I still need to get home, the incredibly noble & kind Sergeant finds a flight on American, leaving at 8:30 AM. He asks Officer Suarez, to drive me to the American airlines terminal where I buy a ticket, board and get home with no problems or issues. Of course that cost me another $300 plus dollars. In conclusion: -Frontier and its staff are terrible. They are quick to take your money, without providing service or the seat you paid for. They will not support you if you have a problem, and certainly will not refund your ticket when they refuse to serve you even when they are wrong -The Agents, Mary and Atinea at MIA were unprofessional and unhelpful. It was clear they treat Frontier clients with contempt, disrespect, and disdain. I guess they hate their jobs. Maybe their poor treatment of the customers is a reflection of how Frontier treats them -Sheila, the agent on the phone, tried a little to be helpful, but was quick to give up and say not my problem. She was also quick to tell me your ticket is non-refundable, I will issue you a credit. -Beware of predatory business practices and policies when you fly, some of these airlines are getting away with very unsavory behavior

    Photos
    Frontier Airlines
    Frontier Airlines - Got here well before the hour time period to get my bag checked and the front desk worker just walks away

    Got here well before the hour time period to get my bag checked and the front desk worker just walks away

    Frontier Airlines

    See all

    Delta Air Lines

    Delta Air Lines

    2.2(85 reviews)
    0.0 mi

    We had an easy check-in process and the agents at the gate were friendly and knowledgeable. The…read moreflight was delayed a few minutes due to the late arrival of the inbound aircraft but not a big deal. The Delta app is not overly intuitive but it has improved in recent years.

    This was the worst, most mismanaged bag drop off I've ever experienced. There was a line about…read more45-60 minutes long of everyone shuffling through, just trying to drop off bags. It wasn't until after the line was almost gone that they decided to open up the priority desks for everyone at the back of the line to utilize. As a result, multiple groups missed flights--including my own. Had we been able to go to the priority line (which they opened right after we moved forward, so the next group behind us got helped ~20 minutes before us...), we would have made our flight and our bags would have been accepted. When we finally made it to the kiosks and checked in for the flight, we were informed we'd still missed the bag check window by 2 minutes and were denied our flight as a result. While a similar party was helped in that line by another Delta agent, we were redirected to go to another area for assistance and wait in another long line. I have a disability that makes standing for extended periods of time really hard and I was close to passing out several times while waiting in both lines. Unfortunately, having TSA Cares doesn't mean much when Delta doesn't care. Interestingly enough, the gentleman being assisted next to us (after we'd gone through the second line) asked to speak to a manager and complained about how this was also the worst flight experience of his life. So would I recommend Delta? No. This was the first time I've flown Delta in years and it'll take years before I trust them enough to book another trip with Delta.

    Photos
    Delta Air Lines
    Delta Air Lines - First class meal.  Short rib, rice, greens & Burrata.

    First class meal. Short rib, rice, greens & Burrata.

    Delta Air Lines

    See all

    JetBlue - airlines - Updated May 2026

    Loading...
    Loading...
    Loading...